Kantata is purpose-built technology for professional services with a resource-first architecture to field the best team, every time.
Easy to set up, perfect for our unique work requirements. Its custom reporting made our lives easier.
It's very frustrating when you need to allocated in the same amount of time per user across a long period. You have to go in individually to each week to add that time.
Filter reviews (591)
Filter reviews (591)
Awesome platform that's only getting better
Comments: Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.
The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data. Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available. In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed. The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.
There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.
Alternatives Considered: WorkflowMax and Adobe Workfront
Reasons for Choosing Kantata: Budgetary reasons mainly but we also needed a platform that would allow us to manage resources more efficiently as well.
Switched From: Adobe Workfront
Reasons for Switching to Kantata: Fitted to our budget and offered functionality we saw as essential to resource management.
Kantata is a great way to handle project/task management for your business.
Comments: A great way to monitor and build your project management, tasks. Simply and easy to use application.
It has multiple ways to use for project management, task scheduling and follow-up, many other things unlike available applications.
For me it is doing the job required and I have never faced an issue with the system at all. Maybe it could require some work on the interface on the mobile.
Alternatives Considered: Taskworld and ClickUp
Reasons for Choosing Kantata: Cost is acceptable, support is great.
Switched From: Microsoft Project
Reasons for Switching to Kantata: Could not find all the features required as found in Kantana
Good system but some frustrating issues
Comments: Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made
From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.
Three major issues stand out to me and my colleagues: 1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution 2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually 3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature
A Comprehensive Resource Management Solution
Comments: Overall, Kantata is an excellent resource management solution that can make resource management effortless. It is intuitive, easy to use, and offers a variety of features that make it a great choice for businesses of all sizes.
Kantata is an excellent resource management solution that helps to keep track of projects and resources effortlessly. The intuitive dashboard and easy-to-use interface make it a great choice for businesses of all sizes. It also offers a variety of features that make managing resources a breeze.
While Kantata is a great resource management solution, it can be expensive for businesses on a tight budget. Additionally, the setup process can be a bit complicated and may require assistance from the customer support team.
Kantata has transformed project and cost management
Comments: Using Kantata , we finally have a way to track the time and effort put in by our engineers across all of the projects they're working on. We were able to respond to questions from our leaders much more quickly, which helped us avoid certain personnel problems.
Kantata has revolutionized our approach to budgeting and task management. The opportunity to centralize all of our initiatives in one place and provide individualized reports that tracked our development in relation to our key performance indicators is something we are really grateful for. We also take pleasure in learning where we may be under- or over-allocating our engineers, so that we may swiftly adjust our course.
As far as we can tell, employing Kantata does not come with any major drawbacks. Reports are not sorted alphabetically or numerically, however these are minor issues.
Comments: Not great.
Very robust. And I like that time tracking is integrated into the software.
For the price, and for what we THOUGHT we could do, very disappointed with the tool to date. Good chance we're moving away from Mavenlink before the next renewal.
2 years ago
We are sorry about your disappointing experience and appreciate your feedback. Our CSC is working with your team to help provide more support and training to help with your utilization/capacity hardship that you are facing. We hope that this will help resolve and make things better. We always strive to do better moving forward. Please feel free to reach out to us directly if there's anything else that we can assist you with. You can reach your CSC here at 800- 860-9544 or our support team at [email protected] Thank you. Tiffany Nguyen Senior Manager, Customer Advocacy
Comments: In general, it is a good tool for developing the workflow, although it needs to add some improvements to it. It helps to perform the various functions of the company more efficiently.
A good tool for managing resources and increasing productivity, it works to manage projects with high efficiency, helps in making appropriate decisions, and also helps in saving time and increasing profit.
This platform needs to develop to increase the speed of work and shorten more time, you need to add new features that enable adding more than one user at the same time. Reports should be issued sooner than that.
Princess Terana Caram
Comments: I solved my worries with this software by forecasting. I realized that planning ahead minimizes risk making way to a more profitable business.
When I integrated it to my business, it was easy. It is also easy to use. The features that I find most impactful are the resource management, resource planning and forecasting. With the forecast feature, I can plan for the next month's possible performance as well as even the following year. Using the full suite of forecasting tools to maximize is my secret for future-readiness. I just like to manage and plan effectively that's why I use this software.
I liked the software but I think it can be improved with the color scheme. Maybe try to develop a dark mode or something. I mostly work at night and I prefer to see a contrast in when I'm on screen. I do that in some of my apps.
Very powerful PSA tool
Comments: Kantata has given our company the visibility it needed into revenue forecasting and allocation of our consultant resources.
The integration of full-featured resource management, project management and financial forecasting. Tight integration with Salesforce CRM.
The product is very complex and requires a steep learning curve. Certain features are very difficult to use.
Great Resource management tool
Comments: We are optimizing the resource allocation analyzing all the project our team is working on.
Great to comprehend how the staff is actually allocated. We are optimizing the resource allocation.
the learning phase is quite long, but when you understand it it's fine.
Great company and product - still room to grow but on the right track!
Comments: The product has brought our processes to the next level and the overall experience has been positive.
Resource planning was made 1000% better by using the Mavenlink product. It is an intuitive modern UI that is feature rich across the board.
There are some gaps in the product and areas where I wish it had been more configurable. For instance, invoicing could use more flexibility in terms of how you build out an invoice (and how you display things on the invoice). Also, time tracking is easy but notes aren't required nor is there a config to make them required which has been a big pain for us.
Alternatives Considered: FinancialForce PSA
Reasons for Choosing Kantata: OpenAir is a horribly overly complex product with a very clunky resource planning module. In addition, NetSuite is now owed by Oracle and their responsiveness in terms of improved product features has come to a halt. Mavenlink's product is a breath of fresh air after OpenAir.
Switched From: NetSuite OpenAir
Reasons for Switching to Kantata: Because of it's ease of use and company culture.
Great Project Management Tool
I love the easy UI of Mavenlink. The side menu bar is very easy to navigate. I like the time entries/timesheet interface. It's easy to create invoices and expense reports as well.
Reporting isn't always that intuitive - I have the most questions for our admin when it comes to pulling reports. Maybe I just need to be better educated on this though.
Good Project mgmt tool linking to NetSuite but lack of customizations to cater to business needs
Be able to link to NetSuite record with integrations and view utilization and project budget vs. actual.
Lack of some task tracking features like assignee commit date with taskes. Task role on time entries does not display on list view and task columns are hard to adjust for different usage of different team member.
So, yeah, you could call me an evangelist
Comments: We implemented Mavenlink specifically to disabuse our organization of several disparate systems we were using for tracking time, task-level project management, and reporting on specific measurements/metrics like utilization, margin and capacity saturation so that we could improve operational efficiencies. We've found that the tool is very flexible, has some great native reporting capabilities that become exceptional when coupled with the Business Insights add-on, it integrates well to SalesForce, it has given us a much better ability to manage projects for clients as well as internal product development projects, and it provides us with much better capabilities toward planning organizational growth and managing to margin at the business unit level down to the project level. While there are still some glitches/issues with the Gantt views, and there are still things we wish it did better, Mavenlink has proven itself to be an exceptionally valuable (and very cost-effective) management tool; the company is consistently providing updates that are meaningful and adding value with subsequent releases that clearly indicate a willingness to listen to the voice of the customer in new feature requests. Overall, I'm personally very impressed with the software, given my team's requirements and unique operational environment.
Flexible, provides the ability to set up multiple templates for different types of projects, supports T&M and Fixed Fee contract types, integrates to SalesForce, provides multiple views toward project status, continually adding new features and capabilities
Gantt charts are still in need of a lot of work and help. Still buggy, no user-defined view preferences can be saved.
Needs Improvements But Works Well for Viewing Burn Rates
Comments: In the beginning, Kantata really helped us have a better view of project health, but as we have grown and clearly defined processes, etc. Kantata has not grown with us. It looks and feels dated.
The best thing about Kantata is the ability to see project burn rates at a glance. The time-tracking system is a huge part of that being accurate as well. There are multiple options for our team to track their time so that we can see project burn rates.
There are several things that haven't been improved at all in the 6+ years that we've used this software. For example, basic things like not being able to customize your task statuses (or at least new options being added), being able to mark a task as complete even when none of the checklist items have been checked off, and not getting a notification when a due date is coming up to remind a team member of a deadline before it is missed, etc. The mobile version is pretty much useless which is sad now that the working world is mostly remote.
Mavenlink is a very advanced project management tool for medium as well as huge enterprises.
The application is very stable and you will find a lot of features to work with. In comparison to other tools, the features provided are more advanced and data-driven with high emphasis on metrics. I just love the dashboard, it helps you to keep track of all the official meetings and interactions and with mavenlink, you can build superb reports. It helps in collaborating with tasks from start to end of each project. You can set updates as notifications to your mail id, so you would get to know of the status o different projects. We can set these notifications for clients too, so they would get to know the proceedings and status o each task.If you hate opening multiple tabs like me, you can use this Gantt chart tool which I should say is the best feature!
One of the biggest turn off is that we take a lot of time to get started with the system like to set up and install. The date has been set in US formats which had been an issue to us, hope they do something about it. I found it really difficult to trace back archived projects cause you have to know the exact name of the respective project to get them traced back!
Mavenlink is feature rich and user friendly
Comments: Mavenlink has been a feature-rich tool that has been adaptable to our unique model.
Mavenlink has a lot of custom features and functionality which was an important factor in that we needed to find a tool that met our many custom processes and workflows.
Mavenlink does not allow customers to see budget in hours or dollars, so clients can't see any sort of project burndown. New features and functionality are slow to be released, but for a platform its size, ML does a decent job of staying on top of squashing bugs.
Software Implementation Process with Mavenlink
We have only been using Mavenlink for a little over 3 month and have already started to see visibility and transparency across the organisation. Mavenlink Insights and analytics reports provide the company with a holistic view of all projects and accounts. We are now easily able to identity project metrics and figures without all of the manual collation and reconciliation which takes an enormous amount of time. Mavenlink have been extremely helpful and accommodating to get us to this point with help of the guys from the MavenOps Program. The 3 months of MavenOps has been fantastic as the team who have been working with us are always willing to help and offer suggestions. Mavenlink were very responsive to our requirements and always willing to help and provide alternate solutions or workarounds if system could meet the requirements. Additionally MavenOps were very quick at turning around reports that we requested. The reports were completely customised to our needs. If a feature could not be achieved the company can submit a "feature request" which means there is a chance that feature can be built later down the track. Mavenlinks 24/7 chat support has also been fantastic in helping the wider organisation with any questions. Overall the software is great but the level of support really helps to lift the product and the overall engagement.
Given we are an Australian based company there are a few things within the software which are set for the US, for example the date is in the wrong sequence and data refreshes happen at awkward times. These are only minor and don't stop us from achieving our main objectives. It would be helpful to have a little more control over these settings. It would be also good for Super Admin users to have a greater level of visibility. At present even admin need to be invited to a project to view the tasks and approve time etc. It would be helpful for Super Admin users to have this level of visibility with having to rely on a project lead to invite them to a project.
Increased capabilities for our company as a whole
Comments: I really like both the time tracking and invoicing modules. I find them to be pretty flexible and easy to use. Some other areas require more manual work than I'd like, but overall, we are happy with Mavenlink and can live with the things we don't like.
I like the ease of updating time tracking and making changes after the fact. I like the ability to quickly see project run rate and status. Our last CRM had very limited skills and resourcing capabilities, and so this was both one of the big reasons why we switched to ML and one of the best things about the product.
I don't like the limitations on setting boundaries on projects. Mavenlink requires much more manual work than our last CRM in the invoicing and expense categories. There are some things that just don't make sense to me, like having the ability to mark expenses as paid. We've had to create a tracking system outside of ML in order to deal with expenses. I also don't like that administrators can't update/edit expenses.
Comments: We use Mavenlink to project management all new school openings and are now starting to use it for all of our large national events. Mavenlink has definitely helped us open more schools worldwide efficiently and effectively. Before Mavenlink, communication and documentation were major issues around our projects. With Mavenlink, we are able to document our calls and follow ups within the system itself. Tasks linked to communications are also very helpful. The features I like best are ease of use, Dashboard view of all projects, Templates, sync to Google Apps, and Gannt.
Ease of use and communication. The ability to start threads regarding specific tasks, upload/share google docs, post messages that also go to email, etc. has been critical to successfully completing projects.
The only dislike I have is that I cannot push a change across multiple projects at one time. We use templates for almost every project we launch. Sometimes those templates get updated and those changes need to be applied to current projects.
Big Upgrade compared to our previous PM software
Comments: Overall I am very happy with the product, big upgrade compared to our previous PM software. (PM.com)
It meets all our department's needs, I love the activity feed and the overall view of all our projects. Also great reporting tool!
The gantt chart, I wish the reporting would be more user friendly.
Alternatives Considered: Smartsheet
Reasons for Choosing Kantata: Pm.com did not have any reporting features. Therefore the data was useless. Also it didnt have a portfolio view of all our projects.
Reasons for Switching to Kantata: Mavenlink met all of our needs.
Difficult to reconcile with our accounting software - rounding issues
Easy for resources to book time against multiple different projects - good data contained in time entry exports (granular, gives lots of information that I can pivot off of to provide different views to the end customer)
Mavenlink rounds time entries billed at an odd number (such as $171.77/hr) that are logged in half-hour or quarter-hour increments differently than Sage IntACCT - this makes reconciliations arduous when it's time to invoice the customer.
Alternatives Considered: FinancialForce PSA
Very easy platform to engage with clients and to manage reports.
When a client assigns a project to our team we add a new page to our Mavenlink platform and share that with client and all the team members who will be working on the project. Clients can see updates, modifications and even daily reports. Our team don't have to update each time with the client or send them an email at the end of each day. Even if a client has different projects, they will see it on different pages which avoids confusion. The Gantt charts are the best feature included to avoid keeping multiple tabs open.
One of the main cons is that it will take considerably more time setting everything up. One has to dedicate for at least 4-5 hours to learn everything pretty well. The date format is given only in US standard and troubled us a lot in the beginning.
Good value all around
The tool is quite easy to learn and is very intuitive. It was easy to set up and customer support was great (at least in 2016 - we've been clients for almost 5 years). It integrates with a few other platforms like Salesforce and can be customized using API. In addition, it provides client access and we see constant improvements.
Two biggest concerns: 1. You can't perform mass actions on tasks/milestones/issues. I.e. if you need to update multiple tasks with the same dates or status or assignee - you can't do it. You'll need to edit each task manually. 2. There are issues with email notifications - there were a few outages last year that resulted in delayed notifications which impacted our work.
Upped Our Utilization!
Comments: We took on Mavenlink when we needed a 50,000 foot view of our department's capacity. The levels of organization that Mavenlink has brought our team's creatives have gone way beyond our expectations. People know exactly what they need to be working on when they come in in the morning. Plus, it allows us to monitor our team's capacity so we know when we need to add more than one creative to a job or even gives us backup when we need to prove why we need to hire more staff.
I love the way Mavenlink automates communication as the project moves on down through the workflow. By using dependency arrows on the gantt chart, our creatives are automatically notified when their tasks are ready to start. It's pretty slick!
How unforgiving the gantt chart is. I realize it's web-based in a browser, but it really needs an "undo" button.