Trakstar Learn Reviews

Great LMS and Customer Support

Comments: We've been using Mindflash for over a year now and their product and support is top-notch. Improvements are made seamlessly and when there is a problem, customer support is prompt in responding. The interface is easy to use and intuitive. We've been able to launch and grow our eLearning product over the past year with ease and our customers are happy with the functionality and ability to access our courses from anywhere. I'm looking for more improvement on the reporting side and managing users is getting better. I like the ability to create a quiz and an evaluation within the product.

Pros:

Ease of use. Great Customer Support. Intuitive for users. Easy to create a course, series and catalog as well as upload content. Great flexibility and choice when it comes to creating a quiz and an evaluation. I like that you can integrate with Shopify for monetizing class offerings.

Cons:

Advanced reports could be better. I would like to see more ability and ease of creating customer fields. Would like to see a live environment to produce and conduct virtual learning.

Online Training for Nonprofit Employees and Volunteers

Comments: Annually Sierra Service Project trains over 200 adult volunteers and 45 young adult staff members through Mindflash. We use Mindflash for two months a year intensively.

Pros:

Very easy to upload videos, PDF and Power Point files. Very easy to rearrange content, add quizzes, surveys and course/series requirements.

Cons:

No spell check in quiz sections. Content can be slow to load for users with not excellent internet connection. Wish there was a better method for keeping an account instead of deleting and recreating each year without paying a monthly rate. Ability to make account "inactive" but not accessible for in between time.

Okay system, but lacks in many areas where other LMS are ahead of the game.

Pros:

I liked uploading my excel spreadsheets to the system and having mass invites and reminders sent to users.

Cons:

There were several things I did not enjoy about this system. The reporting was off when we would run reports on the same things on different days. I also did not like the lack of drop-down options for our users, which made reporting demographics difficult. Above all, it was not a user-friendly system for our users. Many were confused and had difficulties logging in and completing the training. This was the ultimate deal-breaker after being with Mindflash as an organization for just over 3 years.

Mindflash LMS

Comments: Our business relies on a national network of damage appraisers. Remote training is difficult and costly at times, therefore we were needing a way to successfully train close to 1000 people at the same time, spread across the entire U.S. Mindflash has given us the flexibility to train them all without pulling them off the road during the day for live webinars.

Pros:

Mindflash helps to keep the training more focused. With the ability to assign training to individuals, or entire regions with a few clicks of a mouse is great. The Mindflash reporting capabilities are very good and easy to use.

Cons:

The tiered pricing structure is frustrating at times. We sometimes need to add more users, but we don't need more features. We end up paying for additional features that we never use. If we need to add one more person above our current tier limit, we have to go to a completely new level and price structure rather than just pay to add a user.

I like it!

Comments: I have put together several Mindflash training sessions and really like it. It is a very easy, simple way of teaching people about a subject, providing a quiz to check their knowledge, and then using the tools to see completion of the training and how people did. It is awesome.

Pros:

Very easy to use! Great way to train people. Simply make up your PP presentation, upload it, put some audio with it if you want (rehearse as many times as you wish), and send it out to the users you want to do the training. Then, remind them if you need to by resending the link. Also find out how everyone did and who has completed and who hasn't. LOVE IT!

Cons:

The only thing I have a little difficulty with is when I have audio and have to change the Powerpoint slides around the audio doesn't move so you have to redo the audio. I have not called customer service on this so maybe I am just doing something wrong??

Easy to use, but won't take you far

Pros:

I liked how easy it is to use Mindflash, however I found it to be very basic and at the time we used it, it was flash based and required you downloading an app for mobile use.

Mindflash has been a gift.

Comments: Our company grew from 20 to 60 employees in a few years and face to face training sessions became very time consuming for participants and trainers alike. Many of our courses are repeated annually and must cater for new starters and long serving employees alike. By giving staff this online raining option, Mindflash allows everyone to work at their own pace. This also prevents employee frustration at having to attend a course "to make up the hours". As the course coordinator I rate the ease of sending course invitations, automatic quiz marking, and the results and attendance monitoring and reporting as reason alone to invest in this product.

Excellent Experience!!

Comments: A few months back, members of my management came to me with a need to get a customer facing training site up and running really fast. They wanted it to be VERY professional looking and easy to use. I did some Google-ing and found Mindflash and a few of their competitors. After analyzing all, I settled on Mindflash. We contacted them and received a demo and fast forward 45 days later and the site was up and running. (The length of time to implement was not Mindflash related; it was the humans who had to write the content!)

Pros:

Our authors are savvy in the use of Microsoft PowerPoint and with barely an hour's training they were up and running assembling their courses. Our assigned sales/technical contact was (& continues to be) extremely responsive. Our customers have found the offerings to be VERY easy to use and impressive to boot. They love being able to access Mindflash content on mobile devices as well.

Cons:

I am sitting here trying to think of a negative and I cannot. Working with the Mindflash team and feedback from our users has been a great experience.

Whiplash

Comments: The Mindflash platform has served it's purpose quite well, and for the value, it's superb. Although we have not used Mindflash to create Learning & Training Courses, it's built-in tools will get you up and running quickly.

Pros:

Simple to use, with a little background. Handles the load, lots of courses "up there", lots of uses accessing.

Cons:

None, we are happy campers.

Mindflash is an easy to use robust LMS

Comments: I have used Mindflash for my organization for sales training. It has been easy to use on the admin side as well as the end user side . It allows me to reach our reps and keep them up to date as well as our customers for additional information for their sales people.

Pros:

Web based - allows anyone with a solid internet connection to do training remotely. Compatible with Scorm 1.2 Voice-over capabilities Reporting

Cons:

If the end user connection is slow they might have a lack luster experience

Great Software for Training

Comments: Mind-flash has been invaluable to our company. It has changed the way that we conduct business and cut our cost from a training prospective. Mind flash integrates very well with other software. It is so easy to create mindflash courses when new material is being presented and trained on.

Pros:

The ability to get up and do a module whenever we need one.

Cons:

Limit of users

Good and Getting Better

Comments: Mindflash is a very effective course delivery tool. We use it mainly to train customers how to use our software. It delivers content in an effective manner, and is easy for end users to navigate. Creating a course is very straightforward and many different types of media can be incorporated into the course design. There are quiz and survey creation and delivery tools, which are useful however require more development to make them truly efficient to use. Although Mindflash excels in course delivery it has several significant limitations when it comes to user management. Although there is fairly good course-to-student relationship management laid out, the student-to-course relationship is very poor at this point and needs significant work. There is no effective way to manage one student and all of their courses at this time. I understand that Mindflash is undertaking a significant overhaul of the software to address the user management issues. I have found their development team to be very open to new ideas and very receptive to customer feedback. I anticipate that the user management side of things will be much better in the near feature. Overall I find this product very useful and would recommend it to anyone looking for a cloud-based training system.

Mindflash is an great system. It has allowed us to improve our training program.

Pros:

It is user-friendly. We can easily create training that is geared to our own needs. We can update or correct the training as needed. Our staff find the trainings easy to use.

Mindflash, a great entry- to mid-level LMS solution.

Comments: A learning management system (LMS) must address the needs of the ultimate end user, our internal and external customers. The LMS selected must have key features that allow users to be actively involved in their training. In the search to determine and compare key benefits and features, we identified industry-leading SaaS LMS providers, and participated in live demos and system trials to create our key features list. This list was used to compare the providers and determine our top three on our short list of providers. Our exclusive goal was finding an easy to use and flexible solution that contained most of the key features on our list. At a minimum, the LMS should have all the necessary on-line course tools for assessment, communication (tracking and reporting) collaboration, and the creation and management of on-line learning courses and program tracks. We completed a feature list comparison and found that Mindflash is our optimal solution provider. Mindflash met the majority of our feature requirements in side by side comparisons. We're thrilled to partner with Mindflash!

What an excellent solution for training for our staff.

Comments: We implemented a series of training for our HIV/AIDS case managers, about 130 folks, and have standardized training and are able to track it all so smoothly. All the hiccups we had were user errors and we were able to resolve those quickly.

Pros:

Saves tons of money by not having to have so many in person training sessions. Navigation and set up could not be easier. Very flexible. The youtube videos and support are great.

Cons:

Takes a while for non tech savvy folks to get the hang of.

Is easy to learn and intuitive in most of its modules.

Pros:

The best thing about this LMS is its flexibility to invite participants to enroll in the courses, the user experience is very simple for my liking, the loading of content is very simple, the whole environment is very simple, I have worked with better LMS

Cons:

A software developer understands very well how to create reports, but for the end user it is not easy, they are quite simple and not detailed reports, the structure of prices / user plans is not very flexible. It has the basic functions of an LMS but can be improved.

Keeping things simple

Comments: I love Mindflash for any department that needs to build quick training programs with few resources. Mindflash is ideal for any company that doesn't have extensive learning and development resources. My instructional designer on my last team didn't like Mindflash because there were a number of things that could not be done using the platform. For me, the pros outweighed the cons. I tend to join companies where my org runs very lean, with a product line that has a weekly release cycle, and heavily relies on subject matter experts. With this tool, all of my SMES can become e-learning authors, I can prevent my materials from being out of date, and at a cost that I feel is very reasonable. There are some bells and whistles that some of the larger tools have that I would love to have, but I'll choose a lean, uncomplicated tool that just works any day over bells & whistles.

Lovely front end - backoffice like a car crash

Comments: Use it if you need to. It's not bad - it's just a bit of a square wheel in terms of interface administration and a ball-breaker if you're using Macs. They are talking about sorting that but then again, they think they've sorted other bits of it already! :)

Pros:

Easy to set up the courses themselves.

Cons:

Impossible to administrate users without spending so long on it you can't justify the effort! We're a Mac office, so not having support for Keynote or Mov files is a pain. Files converted to other formats don't upload right. User support tried hard but in the end were no use... Also no marketplace, so there's no way users can self-register. (They had this, then took it away after we'd chosen to go with them - very unimpressed.)

Just what we needed

Comments: Mindflash provided the perfect solution for training individuals within our integrated justice system. Before Mindflash, new hires were trained individually. The trainer was typically a person who had done the job in the past and there was very little consistency and direction in the training. Mindflash not only standardized the training but also allows the new hire to proceed through the training at their own pace. Mindflash also provides tool for checking progress of training and provides feedback on knowledge retention through quizes and surveys. Residual training is a snap with Mindflash as well. When a new process is created or an existing process is changed, Mindflash provides a means of documenting and distributing the information to all users in a consistent format.

Mindflash for single-subject courses

Comments: It's really easy to use and I've set up several courses in it. It's also very useful in tracking course completion and time of course for each employee. Usually I create page designs in another program, and they're easy to plug into Mindflash from there. I'm in the travel business and it involves about 120 employees in all that use training from me.

Pros:

Ease of use, flexibility, good quiz and survey tracking options.

Cons:

Not intuitive where to find some specific functions at first glance.

Great Customer Service, Would like more Reporting options

Comments: MindFlash has been a great product that has been able to accommodate all of our training needs. Many departments use this portal, ranging from HR to Sales. It has a clean interface that is fairly easy to navigate. Some items are a little more tedious to work through, it would be nice to have more options in managing users and inviting existing trainees to multiple courses at a time. MindFlash's customer service is extremely prompt and reliable. All suggestions made are promptly addressed and in most cases, changes are made. I would like to see more advanced reporting options, as well. Such as drawing a report for individual trainees and all the courses they are invited too with their progress on it. The reporting now is limited.

Everything we were looking for

Comments: The Hearth, Patio & Barbecue Education Foundation was looking for a new service provider as we transitioned from teaching live online classes to recorded OnDemand sessions. The Mindflash staff was great to work with from day one. The system is easy to use for both administrators and trainees. I've found them to be very responsive to questions and always looking for ways to improve the program. We have not experienced any reliability issues or down time. We currently have over 200 classes in the system. It is worth every dime we spend on it. We made the transition in the spring of 2013 and have never looked back. I am an avid fan.

We moved our retail sales training program, SalesNinjaAcademy.net to Mindflash a few months ago.

Comments: Working with Mindflash sales was an excellent experience. While we were setting up our system, we rarely had to consult the self help training modules available. Mindflash is super intuitive. We've had one issue with respect to functionality of the system and the Mindflash QA/Customer Service team was prompt in addressing it. The CEO of the company even reached out to make sure that she understood the issue and that ensure it was being addressed. When does that happen?? In short, powerful, flexible and intuitive software backed by a responsive leadership and team.

Mindflash has exceeded our expectations and I would absolutely recommend it to others!

Comments: We require our volunteers to complete ten online courses through Mindflash, along with three weeks of in-person training. Mindflash allows the volunteers to complete the courses at their own pace, which is great. It is also very user-friendly. On the rare occasion we experience technical difficulties, their customer service team is always quick to respond and resolve the issue. Mindflash allows us to train a high volume of volunteers every month in an efficient, interesting, effective, and educational format.

As the system has been adding features the experience has improved.

Comments: The backend reporting initially needed a lot of enhancements. This has taken a while which is frustrating but each issue has been addressed and the improvements work almost without fail.
I realize these take time and appreciate the thoroughness of the solutions applied. I wish there was better communication on the process and estimates on where/when enhancements are coming.
I know we are not the only priority and have no way to know if our request is being worked on or last.