APPSeCONNECT Reviews

dc & appseconnect

Comments: Great experience, good service with great people

Pros:

I really liked the hands on approach of the APPSECONNECT team.They are very responsive and really know what they are doing.

Cons:

nothing specific, untill today "+3years" no issues to report

My experience with APPSeCONNECT - Raenco

Pros:

The things more like about this service is the customer service that the team give us, they're always ready to help us. Another thing what we like is the implementation of automate a LOT of process we were doing manually.

Cons:

The only thing we saw as bad was that our server blocked the connection a lot time of the team for the migration and other steps.

Wether an app nor easy.

Pros:

They market it as an easy standardized solution to connect Navision and Shopify. But it's a software development project without any structured process or standards. After months still no results besides some screen recordings which suggest it would work. No deadlines were met

Cons:

It's not an app to setup quickly and try it for free. It needs a complet customisation. There are no standards, not even in project management. The onboarding is pretty chaotic, we even came up with some documents to make it a bit more structured. After several missed milestones for many weeks, we still don't see and real working sync between Navision and Shopify. I don't know if it really works or if it's a scam but i definitely cannot recommend it and I'm sure a simple connection via FTP would have been much more efficient.

APPSECONNECT Review

Comments: We were looking for a integration solution for on prem ERP with Salesforce, our integration requirement was not standard of the shelf solution. Appseconnect team clearly understood our requirement and delivered great solution within budget and time. All the way we have experienced great service from the team.

Pros:

1. Easily build integrations 2. Readily available integrations of major ERP, CRMA and Ecommerce platforms 3. Proactive support 4. Platform supports on prem as well as cloud applications

Cons:

1.If you are using other than the of the shelf integrations, need to spend time with APPSECONNECT team to clearly define the mappings and triggers.

Review of AppseConnect

Pros:

One of the features that impresses me the most about AppseConnect is its exceptional customer service. Not only are they extremely attentive, but they also demonstrate remarkable efficiency in resolving any queries or issues that may arise. Their dedication and commitment to customer satisfaction are truly remarkable and make my experience with the platform even more rewarding.

Cons:

While there are many positive aspects to APPSeCONNECT, if I had to mention a downside, it would be the occasional complexity of the setup process. Despite comprehensive documentation and support, some users may find it challenging to configure certain integrations initially.

Phenomenal Integration Solution

Pros:

Inexpensive compared to other companies. Top Tier Service. Lots of integration ability. If you can think of it, they can integrate it.

Cons:

None that i can identify. We have been very happy.

Shopify > Nav 2016 Order Sync

Pros:

The communication and professional delivery and development of our Shopify and Nav integration by Debangan at Appse. He never fails to deliver and is always prompt and answering queries and requests. Debangan delivered our 3rd integration project within just 4 hours once the scope had be defined.

Cons:

Price structure can be confusing. And had a few back-and-forths regarding onboarding fees. But we solved the issues promptly.

I LOVE IT

Pros:

I like the flexibility and they are always there at our end to support and plan a head and search for solutions that fit us

Cons:

nothing for the moment , all what we made is the best .

Successful Integration between two complex systems

Comments: We hired AEC to integrate the amazon SC platform with our back-end SAP S4 Hana system and overall we are happy with the final, customized solution which has automated the transactional data feed from Amazon’s Seller Central platform to SAP, which is basically what we needed to accomplish. We recognize that it is a very complicated process and started the project with no prior experience with a webAPI. If there would have been more attention placed on the initial conversations on how the framing of the integration and the blueprinting process it may have saved time with the implementation. Our resident SAP expert had to step in to pull both sides together, ask a lot of questions that were difficult to answer not knowing the Amazon Seller Central data side.

Pros:

The team was very responsive, with a good attitude to problem solve.

Cons:

Project timeline was delayed most likely because we had to understand how to best match up the data points which could have been discussed in the blueprinting process.

APPSeCONNECT is magic in motion.

Comments: Absolutely wonderful overall. Great staff, great service, honest collaboration make for a truly unique experience.

Pros:

Aside from working directly with the programmer, [sensitive content hidden], the next best part was the ease in which things were spooled up and its consistent functionality.

Cons:

If I had to complain about one thing, it would be the login portal. I still need after logging in to removed everything to the right of *.com in the URL and refresh in order to bypass the setup screens and get right to the process flows.

Automatic sync of data between Woocommerce and Business Central

Comments: Friendly, very responsive, professional and highly recommend.

Pros:

It is completely automatic. We do not have to do anything. And it works. In case we want new customizations, these are easily integrated by their Team.

Cons:

Sometimes the sync is not working, but this is due to compatibility between the two systems and not because of AppseConnect. For example if the text string from Woocommerce is very long, the sync will not succeed because Business Central does not allow such a long text string in the mapped field.

Good service for integration solutions

Comments: Appseconnect is solving the integration between our ERP and an external selling platform, helping us not having to introduce orders manually.

Pros:

Amazing customer service with quick responses. Everything working as expectations.

Cons:

AppseConnect platform is a bit complex when you start using it.

Dynamics GP to Shopify Integration

Comments: It has been great. We implemented in-house and worked with their team. They were very knowledgeable and always professional.

Pros:

I have used Appseconnect's old connector which worked fine but their new connector is much easier to use and seems to be more robust than the old version.

Cons:

With the old version I had some syncing issues but the new version has been great.

Secret-Shop review

Pros:

the flexibility of the team especially the project manager [sensitive content hidden]. be able to work out my "complex" requests and integration that really gave me answer to my business needs during the implementation

Cons:

the product dose not provide yet ability to make changes without APPSeCONNECT Teamerrors need to be better standout.

Operations Manager

Comments: Very good. Would recommended to others business.

Pros:

Apps connect team are always available to support whenever i need them. They always look after our integration with care and support.Very good communication.

Cons:

The time difference is a bit of a challenge. But they are always available if needed.

Review

Pros:

The customer service is good. Quick response to emails.

Cons:

Syncing process was correct then issues occurred. Issues are solved and then reoccurs. The syncing flow gets changed somehow.Shopify API Change - Urgent Need of Integration Update, to be done by the end of March and we were only informed about his on the10th of March, short notice.

SAPB1 - APPSeCONNECT - Shopify

Comments: I have and had a great experience with APPSeCONNECT and the people.

Pros:

The integration was a seamless and fast. Customer service team reactive and helpful in order to solve day to day problems and answer questions.

Cons:

Although daily reports are provided, more in depth on time reporting regarding errors/failures would be helpful, but from what I've heard it is in the works.

Time Zone issue

Pros:

Used for integrate with various software.

Cons:

1. The Web interface can allow change the time zone, to let user in-sync with their own time zone

A manageable product to connect ERP-system data to new website

Comments: Using the AppsEconnect we are saving time from manually handling data between our website and our ERP system. Our customers are experiencing shorter lead time and they now have access to updated data about our products.

Pros:

I like the most that data to/from our ERP-system and our new website now are connected. When the product is running as it should, it is seamless and easy to use.

Cons:

I am experiencing that features sometimes don't work, and sync time can be too long.

AppseConnect from Woocommerce to Dynamics

Comments: Overall a great experience but improvements in self-configuration of simple field updates or logic changes would be a welcome relief so that we can eliminate some of the burden from their team to perform simple MACs.

Pros:

We felt that overall, the product delivered the expectation of synchronising a lot of customised requirements for our client. This includes the Woocommerce and Dynamics 365 shipment tracking plugin and supporting Australian specific requirements there. The ability to implement a 2-site to 1-crm solution where we need to look at centralising purchases from multiple sites was a challenge, but not attainable easily from other vendors.

Cons:

Mean time to market was slow. Some of these delays were self-incurred but until recently, getting action from the team was hard. Recently however, we've found a stronger support base to get tweaks over the line and overall we're much happier than we were last year with the project momentum.

APPSeConnect Review

Comments: Working with APPSeCONNECT has been one of the greatest learning experiences of my career. I have personally gained an entirely new skillset from this collaboration and I have learned so much from working with their extremely knowledgeable team. Our businesses operations will run much more smoothly as a result of implementing this software. Our employees will get to use their time on higher-level projects instead of spending many hours manually writing orders and adding customers and updating inventory across two platforms. APPSeCONNECT has an incredible team who have been there to help with issues around the clock all throughout this journey. APPSe developers truly did an excellent job of building trust and developing professional relationships with us that allowed us to have confidence that this extremely complicated project would be well worth it in the end. It's been quite the journey but it has proved itself to be incredibly beneficial for everyone involved.

Pros:

This software reduces the amount of grunt work that employees have to do by an extraordinary amount. With the auto import/export connection with our Business Management System and Website, we are able to save hours of time and money on employees manually writing orders up, updating inventory, and putting customers in from online orders. This software is exactly the solution that our businesses were seeking. It's easy to use [once you get the hang of it] and it requires little upkeep.

Cons:

It is extremely complicated software so implementing it has been a challenge for all involved. It takes a while to get everything operational and because of it's complexity, there is some difficulty in making sure everything is properly transmitting across platforms. Thankfully the team at APPSe is great at problem solving and keeping communication open so that problems get rectified quickly.

Reliable and easy to use synchronisation between Magento and SAP B1

Comments: With developers that were very familiar with the systems we were syncing between, it was very easy to discuss scope issues with the team. Insync the company behind APPSeCONNECT seems to be run very well with responsible teams and team leaders. We would always be able to get a response within a few hours and we were always notified ahead of time of any unavailability of the team that were working on our project.

Pros:

After coming from a B1if custom solution that was hard to maintain and optimise, APPSeCONNECT looks to be a very reliable alternative. After spending time getting the touch points we needed right, the functionality is reliable and data syncs quickly between our Magento and SAP B1 systems. The choice of manual and auto sync with the ability to control the interval between syncs is a nice feature that is built right into the GUI.

Cons:

We would have liked to have been able to customize the Sync Panel a bit more. In the age of widescreen monitors, resizeable windows and forms would have made APPSeCONNECT that much more amazing. With the detailed information provided by the touchpoints, it would make sense to be able to make the user interface bigger so you can see all the information easier.

Smooth & free of issues, despite the complex nature of our requirements

Comments: automatic syncing between our web store and ERP

Pros:

AeC has proven to be extremely capable of handling any and all requirements we have of it. We use it to sync our Magento web stores with multiple SAP B1 databases. We have a unique sales workflow within SAP, and initially I was concerned that what we needed from AeC might be too complicated and that we would have to make certain compromises. I am happy to say that there has not been a request that AeC could not fulfill. The AeC Sync Controller app has made syncing automatic, seamless and worry-free. It is also very simple to use, I can easily open the app to check system status and see a detailed sync log. I am a relatively new user to both Magento and SAP B1, but it has been really easy to understand how to use and monitor the syncing with AeC. The team at InSync have been incredibly helpful and responsive throughout the entire configuration and implementation process. Any questions I have had have been answered promptly and thoroughly. I'm very happy with the level of customer service we have received. They are kind, knowledgable, and always make sure our needs are taken care of.

Cons:

Honestly, any issues I have encountered with our Magento <-> SAP B1 syncing have been the result of occasional problems with our internal server and SAP configuration. AeC itself has not been the cause of any trouble and it fairly reliably does what it is supposed to do.

The very best for your Money and TOP notch Support ALWAYS!

Comments: I helped my customers to integrate SAP Business One with Magento, since back in 2011. Since then, I always rely on Insync and their Sync applications. Some of our customers are generating a BIG amount of money and orders selling Online, and Insync always On top of daily issue that could arise, while making the App even stronger. GOOD JOB!! If you are looking for the very best for your sync needs...look no further!

Pros:

Being an IT manager one of the most important key elements is having proper and immediate Support. I were one the first trusting this company and their Sync software, and nowadays I am still convinced is the TOP leading industry in sync ERP with your ecom universe applications. Support is always there, no matter what time of the day, they always there. Only good words for this dedicated team of experts.

Cons:

Honestly, I would say, NOTHING! They are always open to introduce new features, and solve day to day problems, and allow your business grow, no matter what your needs are.

We integrated our Magento website platform with SAP B1 Version 8.82

Comments: Our website's Magento platform is now connected to our SAP, which is also connected to our third party logistics so the process of receiving and invoicing orders is completely automated and is saving us a lot of time we would normally have put into data entry.

Pros:

We are a growing manufacturing company in the organic food sector and have a limited IT department. The staff at InSync was extremely supportive through the entire process. They not only assisted with the conceptualization of the process, but were super quick to respond to issues and troubleshoot errors that came up during testing. Their service was excellent throughout this project and they were more than willing to take extended time to train those of us who were not that IT inclined. They were also very open and willing to follow up on amendments to the original project without constantly renegotiating - which helped keep the project on course, even if we hit a bump in the road. All our questions were answered and InSync made sure we had the support we required at every turn. App is easy/user-friendly to use and maintain after implementation. Would work with them again.

Cons:

We thought that being in North America would be problematic for communication, but this ended up being not as great of a con as we thought. We still received excellent customer service.