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About ChatGPT

ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.

Learn more about ChatGPT

Pros:

What I like most about chatgpt is how quickly it understands my commands and generates results.

Cons:

There may be algorithmic bias which should be addressed.

ChatGPT ratings

Average score

Ease of Use
4.8
Customer Service
4.1
Features
4.6
Value for Money
4.4

Likelihood to recommend

8.9/ 10

ChatGPT has an overall rating of 4.5 out 5 stars based on 106 user reviews on Capterra.

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Filter reviews (106)

Aryan Priyansh
Aryan Priyansh
Co-founder in India
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

ChatGPT: Great Tool with Minor Limitations

5.0 2 months ago New

Pros:

ChapGPT provides quick, accurate answers and creative ideas.

Cons:

Sometimes gives inaccurate or unclear answers

Jacqueline
Brand Designer in Canada
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A Personal Assistant That Never Takes a Break

5.0 last month New

Comments: I think it's great to give you content ideas but it cannot provide context. Only humans can do this. I can save time when you need to get really clear about a plan, but again, if you're not a concise communicator you will get exactly what you ask for. Educated people in their field of expertise can ask questions with the language needed for said field and then it gives you terrific ideas.

Pros:

I like using this as a personal assistant. Meaning, when I have several tasks on a long punch list. I can get clear about what to prioritize first and also what I might be missing. Using this as a think tank for flushing out ideas has been a gamer changer.

Cons:

You cannot treat this as an expert per say. It will give you surface type answers that are current but it is prudent to dive deeper through further research. I cannot give you context, it can give your mediocrity and sterile answers. But this should be used as a jumping off point.

Peter
Director in Australia
Banking, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

LOSS OF FUNDS AND NO SERVICE

1.0 2 months ago New

Comments: Disappointing. No one to talk to and funds gone! They must know the issue

Pros:

I did like the free version but need more. Stick to the free one.

Cons:

YOU pay for the PRO version and get nothing in return. There is no one to talk to any your oney is gone. A rip off. I am not the only person with the same complaint. In my mind it is robbery.

Archit
Archit
full stack developer in India
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My experience with with most advanced AI Model - ChatGPT

5.0 4 months ago

Comments: I have been using ChatGPT for a long time and have enjoyed how it has improved since it started. It is now able to give very long responses and with the o1 it is even able to generate full-length project reports. It's an excellent code reviewer and can provide alternate ways to perform the same tasks. But sometimes it may not be very accurate so I always make it a point to read through to rectify issues if any.

Pros:

Ability to complete the same work in minutes which would take a person days to complete. It can remember chats which makes it an efficient tool when we want the modification to certain information multiple times for eg. you can share your resume with it and then based on the job profile it can make changes for you whenever you apply for a new one. It is a very handy tool for developers as it has in-depth knowledge of libraries and frameworks such as React, Angular,Javascript, and others.

Cons:

Since it is trained on fixed data its ability to think of a solution is limited so it may repeat the solution if it does not have enough information on the innovative solution.Reading text from images is still not clear . Images generated by it are too detailed and one can make out they are generated by AI. Sometimes it may remove some information from the solution if your prompt focuses on a specific part of the solution

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best free Ai tool

5.0 2 months ago

Comments: Chatgpt has helped me understand a lot of concepts, code and how to implement my ideas without losing creativity

Pros:

Free features have been evolving a lot, I can ask for images, summarize PDF's and the interface is very nice

Cons:

Paid features are not so good to me, I use a lot of chatgpt nowadays and I don't need to upgrade so paid features are not worth it

Paul
Founder in UK
Apparel & Fashion, Self Employed
Used the Software for: 1+ year
Reviewer Source

The Future of Research

5.0 last month New

Comments: Phenomenal piece of software - the new Google. Very good about learning new topics in a short period of time. Keep it away from political influence!

Pros:

Very useful for learning about a topic in a short amount of time.

Cons:

No issues so far. However it has been changed recently to accommodate political agendas when it should not have any bias.

Safia
Project Lead in Canada
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

AI still has a long way to go

4.0 last month New

Comments: My overall experience is good. I've been using ChatGPT daily since it was released. It has helped me streamline processes and decipher technical information.

Pros:

I like being able to feed it vital information to receive a detailed plan or proposal. I also think Chatgpt is useful when you have a mental roadblock.

Cons:

IMAGES. I hate the output of images. I've tried to get graphs, infographics and flowcharts and everything single ones of them come out identical with way too much information (text) included.

Raphael
Raphael
Graphic designer in Nigeria
Verified LinkedIn User
Graphic Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

Chatgpt recommendation

4.0 last month New

Comments: I started using chatgpt on 2022 and it has been working according to my expectations. I am highly impressed with the people who created the software

Pros:

Accuracy Speed Understanding Efficiency

Cons:

Limits image generation Low quality image

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Chat with chatgpt

4.0 2 months ago New

Comments: This is a best application to get solution to the problems or questions that we have. It gives all the answers but this makes people lazy and reduces the thinking capacity of the people.

Pros:

It's a best application for getting single answers in multiple creative ways. It gives quicker answers and helps in time consumption. It helps to reduce the pressure by giving answers in lesser time and onto the point.

Cons:

Sometimes it gives wrong answers with full confidence. This breaks the trust of the users. Some people depend completely on this to get their tasks done. But even after giving all the answers right and just one ans wrong reduces the number of people using this.

Ujjwal
Associate in India
Verified LinkedIn User
Computer & Network Security, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Chatgpt review

5.0 4 weeks ago New

Pros:

Call information in your hand no need to go anywhere you chat GPT will tell you the exact problem with solution

Cons:

Customer have to take a subscription then only they offer image function

Tayeb
Self employed in Canada
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

GPT-4o is so good it seems unreal

5.0 8 months ago

Comments: I have been using ChatGPT the free version and occasionally the paid one, it is lightyears ahead of other AI's I have tried so far. Copilot and Perplexity are good but often find myself using ChatGPT as it just gets whatever you ask it done at the first attempt. With Perplexity for example, it sometimes did not understand the query.

Pros:

It is becoming more and more accurate and now the free version includes images and file lookup. The "Explore GPTs" many people never navigate in the menus but this is a gold mine if you want to get more specific as you have many tools for programming, research analysis or education. GPT-4o is like your omniscient friend, it can help with anything and you can just have a conversation with it about anything and it sounds scary natural.

Cons:

GPT-4o is good but I'm sometimes experiencing latencies or it disconnects even if the internet connection is steady. It's relatively new so I guess it will get better.

swati
Sr. Graphics designer in India
Graphic Design, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Chat gpt making work easy

5.0 9 months ago

Comments: Quite amazing experience with chat gpt as its helpful ingenerating captions, taglines, instagram copies, mails even the content for presentation

Pros:

chat gpt generates content which is very genuine and meaningful and eve small prompts work for it, even if you are not elaborative you can generate nice and meaningful content

Cons:

chat gpt works less likely in case of multilingual content generation. Secondly regenerating content gives same meanings and content repeatedly.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

A futuristic AI assistance tool

5.0 11 months ago

Pros:

What i like about ChatGPT is the versality of wide range of topics.I like it for its convinience and fast response for given task.It helps to create emails ,codes and to know answer.It helps to save lot of time for creating emails,I can also troubleshoot my code errors and can solve it.

Cons:

I dislike about ChatGPT, Sometimes it shows inaccurate answer for given input,also it doesn't work with real time data such as ChatGPT 3.5 only has the data till the year 2022 and the image generator is only available for premium user.

Haocheng
Research Team Lead in UK
Telecommunications, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT Review

5.0 3 months ago

Comments: An extremely positive experience as ChatGPT has been a helpful tool for automating and streamlining day-to-day processes.

Pros:

It helps me generate and experiment with different styles of art.

Cons:

I didn't like ChatGPT's restrictive rules on image creation.

Arjun
Arjun
Founder in India
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Best AI text Generation Tool.

4.0 6 months ago

Comments: Overall, ChatGPT is very useful for my day to day workings as well as for finding solutions to some basic problems as well.

Pros:

The content and text generation in ChatGPT is very accurate and reliable for end user implementation. I use ChatGPT for generation of ad headlines and descriptions for Google Ads

Cons:

Sometimes the query results are very general and basic which lacks personalization according to usage. Data can be sometimes inaccurate.

Josh
Owner in US
Investment Management, Self Employed
Used the Software for: 1+ year
Reviewer Source

Was groundbreaking, and is innovative, yet so PC that it's lagging behind due to censorship.

3.0 last year

Pros:

ChatGPT was the initial chatbot and AI that I tried when I got into the market. It is the very first experience with AI I have had and it was really cool and it still is awesome in the ways of being able to chat with a computer program or robot such as this and it understanding and talking back like a normal person, but it seems the longer it is alive and the more p. c. that the open AI company that owns it gets the more censorship is being placed on it. to the point that it will not even touch any topic pertaining to information that it finds to be even slightly offensive or not politically correct as previously m with the program now being so heavily filtered and censored there are just other Bots and generative AI that are now going to be much more viable options to anyone that wants to find out information or not be preached at about politics or political opinions or views. as well as the fact that base chat Gpt (free version and app) does not have access to the internet or knowledge prior to 2021. With it lacking the ability to use the web to find real-time data it almost makes it pointless, to me at least.

Cons:

How heavily it is censored and continuing to be censored and will not talk about anything it finds even slightly offensive even if the user does not think that it is offensive or is honestly trying to learn something. the other point is the fact of not having internet access for real-time data

Courtney
Consultant in US
Professional Training & Coaching, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

ChatGPT is a Fun and Attentive Personal Assistant

5.0 last year

Comments: Overall the tool is pretty robust and the addition of plugins makes its capabilities even better and increases even simple functionality. Their customer support is excellent. Had a billing issue and they responded quickly and kept me updated throughout the process.

Pros:

I found ChatGPT to be very easy to use and with GPT+ the ability to use plugins is a gamechanger. From research to report writing the key is understanding how to prompt the chat for the info you need. Definitely in the top 3 of my daily toolkit.

Cons:

No built in document formatting and not all of the plugins are on the up and up. Would be great if they could improve their plugin store and make it an official repository with verified plugins. The ability to print individual conversations native in the app would be helpful.

Tigran
Tigran
Owner in Argentina
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source

Very helpful for creative writing and compliance

4.0 12 months ago

Comments: It's good. It's like having a mediocre assistant you could exchange ideas with, but also an A+ copywriter.

Pros:

Ability to write clear text and recognize context. I use it for ads, marketing, reading and summarizing texts (especially lengthy contracts), proofreading.

Cons:

Web interface crashes frequently, especially with GPT-4. It is also "hallucinating" from time to time and outputting completely wrong information. It is also useless for financial research.

Tiffany
Tiffany
Founder in US
Verified LinkedIn User
Professional Training & Coaching, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My new bestie

3.0 last year

Comments: I love it. It's like having a personal assistant, business coach, content generator, and editor all in your pocket. If you have a new business, this is a goldmine b/c while you may not be able to afford a marketer right off that bat, you can use Chat to make doing it yourself easier!

Pros:

Sorry not sorry, but ChatGPT is awesome. Yes, in the beginning there were some issues, but what software doesn't have that when it first launches?! Now, let's get into what makes this what you need. I've literally replaced google with it for a LOT of things. I've used it to help me come up with icebreakers or group activities for my speaking engagements and 1:1 clients. Getting clear and more focused on your business (or personal) thoughts and plans is soooo much easier with ChatGPT. Some look at it as doing the work for you, but I see it as helping you think deeper or sparking ideas that you may not have thought of.

Cons:

If you do not have the paid version your access to GPT 4 and soon to be 5 will be limited.

Edgar
Software developer in France
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Good ai for text, less accurate with code

4.0 2 months ago New

Pros:

The fact that you can ask it to rewrite text, refactor code or create code from scratch

Cons:

With code, the results were sometimes disappointing, it gives sometimes code with many issues and sometimes it becomes lazy

Ben
Ben
Owner in UK
Verified LinkedIn User
Publishing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Welcome to the future!

4.0 2 years ago

Comments: Overall, my experience is one of a massive productivity boost and a revelation in how much I can accomplish in a given space of time. This is the future.

Pros:

ChatGPT makes it possible to pretend to have business acumen, knowledge, and opinions that you haven't rightfully earned. In addition it can massively speed up text-based workflows, and removes the need for "grunt work" thinking. Like it or not, this is the future. Better to embrace the inevitable!

Cons:

I don't like that ChatGPT clearly has a left-leaning orthodox bias which makes it very challenging to use when writing about current political issues, or controversial historical matters.

Juan
Multimedia Production Specialist in Honduras
Verified LinkedIn User
Outsourcing/Offshoring, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

My Robot Coworker

4.0 12 months ago

Comments: It is time saver, it helps be more creative and do more content.

Pros:

I can generate ideas and scripts in seconds. I can now make more videos thanks to the amount of ideas I can generate fast.

Cons:

It is sometimes hard to create a good prompt to get what you want. But there are available courses on the web to learn prompt engineering.

Nora
Managing Director in US
Consumer Electronics, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

new to ChatGPT

5.0 last year

Comments: like the products, need to learn more and overall assessment is good and less time having to think about what to say and do lots of research.

Pros:

Pros: speedy writing, rewriting, and good results if you know what you are doing.

Cons:

Need to learn new computer languages to get the best outcome

Enrico
Enrico
Language Technologies Expert in Italy
Verified LinkedIn User
Translation & Localisation, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Generative AI at your hands

4.0 last year

Comments: The go to place for spending up my Coding workflow.

Pros:

Free to use, good performance, good output in natural Language and code

Cons:

The free Version is still Limited to gpt 3.5 turbo instead of gpt4

Haydn
Boss in Australia
Computer Games, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Starting to be great

4.0 last year

Comments: I love it, helps me out when I’m stuck, slowly becoming my go to instead of Google

Pros:

There’s so many capabilities to this ChatGPT, it’s insane at how accurate it can be at times and scary in some sense also

Cons:

Subscription fees are a bit high but the free version is just as good as the paid to make it accessible for everyone