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About DELMIAworks

Scalable, real-time ERP software with lean and agile functionality developed especially for mid-market manufacturing companies

Learn more about DELMIAworks

Pros:

We purchased this software due to the ability to 'customize' through the purchase of different modules. We were also drawn to them for their expertise in the industry and their customer support.

Cons:

EDI set up always problems and hard to get help and expansive especially on reports for labels.

DELMIAworks ratings

Average score

Ease of Use
4.1
Customer Service
4.3
Features
4.1
Value for Money
3.8

Likelihood to recommend

8.0/10

DELMIAworks has an overall rating of 4.1 out 5 stars based on 288 user reviews on Capterra.

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Filter reviews (288)

Brandon
Manufacturing Engineer in US
Plastics, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Without change, performance would never improve

5.0 5 years ago

Comments: As a small business, its crucial that we proxy for one another. IQMS has become the absolute cornerstone for day to day functionality. One area of focus that we were really excited about was the Real Time module. We, both supply and compete with billion dollar companies who must regularly review Overall Equipment Effectiveness (OEE) as a key metric.

Pros:

Its user friendly! Without having prior experience using an integrated system, I was able to lead a team, effectively self implementing from work station installs to setting up barcoding and scanning for Warehouse management.

Cons:

Similar to any software, There can be a steep learning curve between modules in the beginning .

John
Materials Manager / EPR Project Lead in US
Plastics, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Very please with IQMS ERP software

5.0 7 years ago

Comments: We feel that IQMS really had helped us grow, even without huge capital expenditures. We feel that it has made us more efficient, which has allowed us to increase sales without adding extra capacity. It also allowed us to decrease lead times with much better inventory controls and scheduling improvements.

Pros:

We selected IQMS to give us one central database across all plant functions. Apple Rubber is both a Manufacture and Distributor. Therefore we needed to monitor and control inventory levels and also manufacturing of the product. IQMS WMS gave full warehouse control of inventory. Improving both inventory count and placement accuracy. IQMS Realtime allowed everyone to see what the MFG plant is doing and ties back to the schedule to show if any timing issues. What our customers like best is the Quality module allows full lot traceability as well as SPC and if any issues using MRB or Corrective Actions. Now using IQMS CRM we have outside sales and inside sales working off one system. Marketing can push referrals to sales or engineering to support customer request. Accounting functions are fully supported, which allows us to easily close month and year-end activities. We have also found that regulatory and customer audits are much easier. Both have commented how having one central database is really beneficial and impressed with how well it works.

Cons:

We are collecting a lot more data, so being on the system since 2007 our database has grown. We do need to come up with a way to better achieve or strip data that is not required. Large tables will slow SQL scripts, especially for remote users.

Andrew
US
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice
3.0 12 years ago

Comments: Our company walked their sales team through our current system and thoroughly spelled out our needs. The sales representative claimed to identify the modules we would need to transition in a way we mutually agreed made sense, but as soon as we signed up we were told by the implementation team we needed to buy more modules to maintain the basic functions the sales representative claimed he had already spec'd out with us. Further, while we insisted on having the implementation specialist assigned before hand so we could check his background. They assigned a person that had a strong background, but when he arrived it was revealed that he was far too busy with other clients to work on our implementation, so they reassigned him and put someone on that has been with their company about a year. The software has its strengths and we are still trying to push through implementation. If you have the talent and experience in house to spec out exactly what modules you need and implement them the software might be a fit for you, but if you are going to be relying heavily on their implementation team you may want to look elsewhere.

Dassault Systemes Response

12 years ago

Thank you for your review and comments on EnterpriseIQ and IQMS. Our customer satisfaction is very important to us, is unmatched in the industry and is our highest source of referrals for new clients. We find it unfortunate that you feel as though you have been slighted in this respect. As such, please allow us to respond to your concerns. When we recommend initial purchase modules to clients, we attempt to match communicated needs as well implementation resources and time frames. This provides the client what they need and want to begin their implementation but doesn’t overburden their budgets. In the conversations with your company in the last few months, there has been no indication that more modules are required nor requested. We are more than happy to assist in assessing where additional functionality might be needed that wasn’t previously indicated. In regards to the implementation specialists, our historical summary of emails and communication shows both attempted and answered responses. We have been actively working with you on the subject of your assigned specialist and did change out your initial assignee based on your request to have someone available more frequently. While the replacement had been at our company less than a year, all our implementation specialists are manufacturing professionals that go through a rigorous training and certification period before being assigned to any clients. We had hoped this, in conjunction with the account credit we provided you, would show our eagerness to accommodate your needs. We thank you for highlighting that our software has strengths. We appreciate that since we work hard to make it industry specific and developed with client feedback. However, as we stated initially, we strive to make all our clients happy. After repeated conversations, with multiple department managers, we are willing to offer a full refund, should that be your choice.

Beifus
Operations Manager
Used the Software for: Not provided
Reviewer Source

ERP For The Small Injection Molder

5.0 14 years ago

Comments: The feeling within our company is very positive regarding EnterpriseIQ. It is a package that appears to have been essentially co-developed by plastics processors through customer feedback. With that, it has been a great tool to streamline our operation. This, being like many other things, you will get out of it what you put into it. We are a small company with many of us wearing many proverbial hats. Consequently, none of us are dedicated toward ERP utilization / improvement. With that and as expected, expanded use of the software is coming around at a slower pace. I have no regrets in having recommended the purchase of Enterprise IQ. If I knew then what I know know about the software, I would make the same purchase decision.

Pros:

A 'One Stop Shop' for just about any need for which a database is applicable within the plastic injection molding industry. Having used separate application software programs prior to IQMS, integration has been a huge benefit and future integration is still an opprortunity. Although I have only monitored it up to this point, the level of information shared by the User Group is amazing. IQMS Staff, regardless of department, have always been extremely pleasant to deal with eith on the phone or by email. Tech Support's ability to easily remote in and troubleshoot has been helpful. Implementation was smooth , facilitated by the knowledge, experience, and confidence of the IQ implementation specialist assigned to us. We began using scheduling very quickly upon installation; something I was unable to do with another ERP program with which I had exposure. Taking it's power into consideration, IQ is easy to learn and begin using.

Cons:

While Tech Support is responsive and interaction is positive, the need to coordinate a time to "remote in" is not always convenient and sometimes discouraged me from calling or emailing. While Securities are very powerful and flexible, it seems there is complexity that comes with that power. Mastering securities is not something that appears to be intuitive or quickly/easily learned. Given the power and potential flexibility of the software, it does require a resource dedicated (at least to some degree) in order to tap into that power and expand use into it's many features. Cost as well as internal resources have prevented us from seriously considering additional modules and/or consulting visits from IQMS implementation specialists to improve utilization.

Jeff
Vice President in US
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

GAME CHANGER

5.0 5 years ago

Comments: Our overall experience with this system has been amazing! Cannot give it good enough ratings. The people in the company are great to work with, the other customers are a joy to be around and it is a great environment to operate in.

Pros:

As we looked to grow, it was clear that we could not do it on current platform, after implementing IQMS we were able to build a platform that allowed us to double our business while maintaining our elite quality scorecard with customers like GM, Magna, BorgWarner and ZF. This technology was game changing.

Cons:

It is a fringe element of the system is the SPC/quality module. I wish that there was a more robust quality module including PPAP, control plans and FMEA analysis.

Stephanie
Information Technology & Systems Manager
Used the Software for: Not provided
Reviewer Source

EnterpriseIQ - The Ultimate ERP Solution

5.0 14 years ago

Comments: I would highly recommend EnterpriseIQ. The staff at IQMS is a pleasure to work with and extremely accessible. IQMS listens to their users and allow them to have a great amount of input into enhancements to EnterpriseIQ. When there is a question as to how users feel about an enhancement that another user suggests, it is put to a user vote. This is done online so that users don't have to wait until a user group meeting to vote. IQMS hosts Users Group meetings that are very informative and helpful for networking with other users. With many tools that IQMS has provided to their users, users can easily pose questions to a user forum and get a quick response. EnterpriseIQ is a great ERP solution that should not be passed by!

Pros:

EnterpriseIQ provides a full ERP system including a payroll module. There is no need to use 3rd party software to transfer/link labor time & attendance to payroll. MRP is easy to use and provides users with real-time availability and requirements through the use of finite scheduling. Powerful reports can be created through the use of Crystal Reports. Files can be linked with ease providing users with exactly what they want/need to be on "their" custom report. Bill of Materials are complete as they contain cycle time, labor, work center and materials required. A Preventative Maintenance module can track Tooling and Equipment usage and generate service work orders based on cycle counts or routine tasks. Each module allows attachment of documents, either Internal notes or External documents maintained through their Quality Module in Document Control. IQMS provides excellent customer support and welcomes user input as to the development & enhancement of their software.

Cons:

The only issue that we have had with EnterpriseIQ is trying to integrate biometric fingerprint readers to use as our means of collecting attendance. The time clock capture is easy to use, however, there is no way to validate if an employee is clocking themselves in/out and/or a co-worker in/out.

Verified Reviewer
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Accounting is horrible

2.0 5 years ago

Comments: Sales guy was great, not so much on everything else

Pros:

Production side of things seems ok, thats about it. Price seems too high, managing the accounting is very difficult

Cons:

Accounting side of things has MAJOR issues and difficult to manage

Verified Reviewer
Verified LinkedIn User
Plastics, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

IQMS Software Review

4.0 6 years ago

Comments: We are currently using IQMS for all our activities as mentioned above. We are dilgent to keep data current to be able to analyze our costs.

Pros:

IQMS offers everything needed to run a injection molding business and more. Quoting, production reporting, inventory , shipping accounting and more.

Cons:

It seems that things may change based on a suggestion, which is good, but I wonder if it a majority or a squeaky wheel. To be specific, there was a fairly recent change which made entering a quote due date mandatory. This can get annoying as you are going along in the quote and get stopped to add a due date and have to return to the 1st page.

Verified Reviewer
Verified LinkedIn User
Machinery, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Good mes tool but need lot of development to be complete

3.0 11 months ago

Comments: I am not fully satisfied with the tool even if there are powerful functionality available in delmia environment such as the integration with dassault tools

Pros:

I like the flexibility of the tool: basically everything can be developed and customized. The configuration of the tool covers several business needs

Cons:

There is no / few standard functionality as a staring point. So a big effort from dev team is needed. Configuration is poorly automated and rely mainly on manual input

Verified Reviewer
Verified LinkedIn User
Plastics, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

IQMS review

4.0 6 years ago

Comments: The RealTime monitoring is a wonderful feature. It helps many of our people with their job.

Pros:

The integration across the company. It is the only way to design ERP software.

Cons:

The price increases, and increases. It feels like we are held hostage.

John
Network Administrator
Plastics, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Has been a big overall improvement to our previous ERP system

4.0 7 years ago

Comments: I've only used 2 ERP systems in my life, so my experience is limited. IQMS does nearly everything better than our old ERP system, but we had more flexibility with our labeling in the old system, and the old system had superior finance capabilities in nearly every way. Since going live in IQMS, we are constantly catering to the finance folks with report tweaks.

Pros:

Integrates very well in our environment. Users were able to understand how the use the system pretty quickly. Very good customer support. The real time screens give very good visibility into the state of operations. Easy to schedule. System help menus are very good.

Cons:

Financials lacking in comparison to our 10+ year old ERP system. Missing some basic elements, like being able to add operator initials to a production label without having to enter all employees into the system and make sure they're all logging in as themselves. Unable to customize box count on production labels (reset box counts on a shiftly basis). Unable to set default label templates per customer ship-to. Had an issue lately after updating to newest version where PLM module didn't work any longer. The fix took over 10 weeks. Feel like the licensing for shopdata is a bit expensive. We'd like to have an IQMS station on every work center, but the cost of the shopdata licenses is prohibitive.

Cliff
IT Manager
Used the Software for: Not provided
Reviewer Source

EIQ in a non-plastics environment

4.0 14 years ago

Comments: EIQ is a much better solution than our previous conglomeration of software. It provides us with good inventory control and BOM functions. The positive aspects of the software outweigh the negative aspects, and we are having some success in eliminating these negatives as well.

Pros:

Customer support is excellent. They have been very helpful with a variety of questions and do a good job of following up on issues that are not readily solved in a single phone call. I never get the feeling that they are simply trying to get me off the phone, but instead are genuinely interested in solving my problem. Navigation is very robust, but easy to use. The ability to "jump to" related screens is a big plus. Reporting is also very robust, with many standard reports and the ability to quickly generate and add custom reports using Crystal Reports. Security is full featured, allowing us to limit access where necessary, not only at the form level, but all the way down to the field level. We can limit certain users to read only views, or allow them to update certain fields, but still limit them from areas of a form where they are not authorized.

Cons:

Much of the terminology and functionality is geared to the plastics industry. Since we are not in this business, it can be somewhat cumbersome at times to have to wade through all of the plastics features to get to those that we need. The cost accounting functionality does not allow us to break down manufacturing costs in as much detail as we would like. We are currently evaluating the latest release to see if this has been improved. Because we are outside of EIQ's core customer type, it is hard to get any traction with enhancement requests. Since our enhancements tend to be things going away from the plastics industry, sometimes it feels like we are really swimming up stream to get changes made. MRP can sometimes be confusing when trying to figure demand for various inventory items. We also have not been able to find a way to allocate inventory for a specific task so that the system knows that the items in question are no longer available for other tasks.

Cliff
Business Systems Manager in US
Information Technology & Services
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

ERP in a high mix, low volume environment

4.0 9 years ago

Pros:

I have been using IQMS for about 6 years now. I love the extensibility of the software. Most ERP systems have the ability to be a good fit for most of your business. The real key to success is how well they allow you to tweak and extend the software to meet your unique business requirements. IQMS excels at this. With user defined forms and reports, customizable alerts to monitor system changes, and change tracking to the field level, it provides the tools I need to handle our specific use cases. I am also very pleased with support provided. IQMS does a great job of monitoring user needs and working to improve the software. There have been a variety of new features added over the years that provide us with better ways to manager our business. Their technical support staff is also very good. They are knowledgeable and thorough when working to resolve whatever issues might arise.

Cons:

Enterprise IQ was initially designed for the plastics industry. Over the years, IQMS has worked hard to add additional features for non-plastics industries, but we still run into occasions where this initial usage interferes with the way we look at manufacturing. We build very complex BOMs (hundreds of parts in dozens of sub-assemblies across up to 5 or 6 levels), and we struggle at times to manage these complex BOMs. Fortunately, the extensibility allows us to create some additional tools to fill in the gaps.

Jennifer
Finance in US
Furniture, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

IQMS is a very versatile system that offers a lot of functionality for a reasonable price point.

4.0 7 years ago

Comments: As a mid-size business with global locations, this ERP was really a lifeline. The price tags on the big ERPs are untenable and often don't support the unique needs of a lean manufacturer. It's not the prettiest system out there, but I appreciate the flexibility and the fact that IQMS is dedicated to improving the software.

Pros:

The system is very flexible to many processes and industry requirements. The company really uses user feedback to help drive software enhancements and support fixes. You get a lot of functionality for very low cost. The implementation process was well managed and we were able to go-live ahead of schedule and under budget. Not many ERP implementations can boast that.

Cons:

There are sometimes too many available options and ways to use the system. It can drive you to implement a process in one module that inadvertently limits your usage of other modules. Navigating how the system works as a whole is often unclear and can be frustrating - not knowing that checking this box over here affects something over there that you were not even thinking about. The last few years of growth have been painful from a tech support standpoint, as they can't keep up with hiring and training and you often have to train the support person how the system works before you can even discuss a bug or issue you are facing.

Kenneth
Product Manager in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Complete ERP

4.0 5 years ago

Comments: We are able to manage the business from start to finish using the software. From CRM to shipping, and including ISO-9001 controls. Software is stable and we rarely have any interruptions.

Pros:

Available features. Every aspect of our business can be managed with EnterpriseIQ.

Cons:

Updates are somewhat cumbersome. At peak times customer support can be slow to respond.

Chuck
Controller
Plastics, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

IQMS Review

5.0 7 years ago

Pros:

Great Software for the injection molder. Has good communication areas that all customers can see update requests. They have started regional user group meetings which is a good way to communicate with other users and go over modules you might not be using or are using and they have found ways to maximize the modules.

Cons:

As usual price and continual support costs would be nice to be lower and stabilized. You get this with every software company so its the nature of the beast. Sometimes you might have to update the whole software from a previous release just to fix maybe one small area you need fixed. This can cause issues when your running 24/7. Running a small SQL to the data base to fix your small problem works the best. Sometimes that's all you have to do, but other times not.

Marie
System Analyst in US
Plastics, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

IQMS Manufacturing Software

5.0 7 years ago

Comments: Our company has been using the software for over 20 years and I have personally been using it for over 10. I feel like we have added valuable input to help develop the software. We are looking forward to many more years of working with IQMS.

Pros:

I have found that the software is very easy to use because of the tools available. Our company utilizes just about every module IQMS has. Since it's impossible to know everything about the system I rely heavily on these tools. At any time I can access a help file, jump on a call or chat session with support, or reach out to the User Group community.

Cons:

Because we are such heavy users of the software it can be hard to be fully prepared for an upgrade. I will add that they do a fantastic job letting their users know what is changing.

Benjamin
ERP Administrator in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Pretty Good ERP

4.0 5 years ago

Comments: It's sturdy and maneuverable enough for someone well-versed in this type of thing. Putting the system into the hands of a casual end-user can be difficult. Security permissions are highly-customizable and can strip down a user's interface to just the essentials for that person's role in the company. Providing a web-integrated purchasing tool for a consumer to virtually build and order their own product is virtually non-existent.

Pros:

Interactivity among modules is pretty solid. Jumping around provides ease of access to linked tables.

Cons:

Many active/inactive commands are set too high in the hierarchy providing more blanket commands and settings. More fine-tuning is often required.

Kelan
ERP Manager
Plastics, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Great Manufacturing ERP

4.0 7 years ago

Comments: Overall, IQMS has helped streamline major aspects of our business, and we're currently expanding its usage as much as possible. Consistent data for use with a BI system is a vital to finding issues and getting them corrected. Release quality is getting better, which has been a large pain point of doing upgrades.

Pros:

The MES side of the software is highly configurable, and allows great flexibility on how you process your business. There is a module for nearly everything, so you can probably encapsulate every function of your business within the ERP if you wish.

Cons:

Accounting and infrastructure side is weak, but IQMS is committed to fixing those in the near future. Support turnaround on bugs can be a little slow, but not abnormal

Angie
Corporate Purchasing & System's Analyst in US
Plastics, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

I have been using IQMS since we went live in 2002. I work with 4 different E-plants.

4.0 7 years ago

Pros:

I like that you can use online self-help training videos. Navigation from page to page is quick and easy. You can put security on almost everything. The help files are very well done. The IQMS community connects you to other real users for additional help and ideas for the best way to utilize the system. Customer support has always been friendly, easy to work with, and knowledgeable. I am excited for our next step which is moving to the cloud.

Cons:

Set up is very extensive. Yearly maintenance is expensive. Some features/functions are global settings and not all e-plants operate exactly the same.

Steve
CFO
Used the Software for: Not provided
Reviewer Source

Operational Effectiveness with IQMS

4.0 14 years ago

Comments: We are very satisfied with IQMS. We are committed to continuing to expand our usage of the system. IQMS provides more functionality than what we have learned to take advantage of. We believe it is a system that will support our planned rapid growth in business.

Pros:

IQMS provides a very robust system with a high degree of flexibility. It encompasses and integrates most operational and accounting functions into a single system which is very valuable. This results in fewer user interfaces that must be supported by IT and our Supervisors. It also results in our operational functions all working from the same data base. We provide a system overview for many new customers. These customers are much, much larger than us, but they usually express that they wish they had such extensive functionality in their company's systems. The functionality that enables a user to "jump" directly from, for example, inventory item to bill of material, adds to the efficiency for users once they understand it. Design of the IQMS software allows our Production supervisors, set-up technicians and operators to use the system to monitor what presses are running using "Real-Time". They also can see if the job is running according to standards.

Cons:

Because of the fullness of functionality and flexibility provided by IQMS, at times it appears overly complex to users as they first begin learning the system. It can seem a bit overwhelming. Learning to navigate wihtin the system is a key. The Help system could be stronger, but we consider this a struggle for most software packages.

Carl
IT Director in US
Plastics, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Satisfied long time customer

5.0 6 years ago

Comments: As stated, IQ helps significantly with timely access to data and standards compliance. Overall, we are a very satisfied 20 year customer.

Pros:

Overall, you can quickly retrieve most data from IQ with very high accuracy. The accurate records and ease of access is a big plus for standards compliance and financial record keeping and reporting.

Cons:

As you accumulate large amounts of data and more data has to go back and forth between the machine and server, it slows down. WebIQ will likely solve a lot of this if it can figure out how to handle label printing and access to external documents.

Win
IT Manager in US
Sporting Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

NoLimitz windsurfing masts manufactured with IQMS ERP software

4.0 5 years ago

Comments: We are better capturing data that can be used for costing items that we manufacture, as well as better defining and controlling engineering specifications and processes used for each item including engineering change orders.

Pros:

This software is scalable. No matter how much or how quickly our company grows, we know that the software can scale with that growth. Yet despite that capacity, we were able to get started for considerably less cost than with SAP.

Cons:

Tracking part serial numbers through production seems a bit cumbersome for a small to mid-sized firm.

Paul
Operations Manager in US
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

IQMS Pros & Cons

5.0 6 years ago

Comments: Overall IQMS has given us greater visibility regarding how our business is functioning in real time.

Pros:

Real Time monitoring allows constant focus on what is going on with machines on the shop floor. Inventory visibility at each step of our process has allowed us to make better scheduling decisions. Barcode scanning has allowed us to improve our lot tracking back to the raw material just by know the serial number.

Cons:

Can be overwhelming for new users. Setting up certain modules can be confusing and time consuming.

George
Director of Information Technology in US
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

The best ERP package I have seen to date! We utilize IQMS in every aspect of our production.

5.0 7 years ago

Comments: Increased production efficiency, increased quality, great finite scheduling, reduced inventory, and integrated EDI.

Pros:

Full featured, comprehensive, and complete ERP package. Using IQMS we were able to increase our production efficiency, reduce inventory, improve quality, and provide meaningful metrics for decision making. Integrated EDI makes this a well rounded solution for all automotive suppliers.

Cons:

No complaints what so ever! IQMS is a very stable package with excellent support. Keep up the fantastic work IQMS!