17 years helping Irish businesses
choose better software
About B-Line
All-in-one smart building platform that leverages AI and IoT technologies to centralize building operations to a single pane of glass.
Ease of multiple organizations being able to book the same work spaces / meeting rooms.
Not sure if it works while app is closed, but that could be handy.
Filter reviews (42)
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Filter reviews (42)
B-Line is go to for access management
Pros:
B-line is an incredibly powerful tool and continues to add core new features that make them a one stop shop.
Cons:
There is very little to dislike, they have a good pace on delivery cycles and any issues are fixed promptly.
Top Notch Service
Pros:
B-line's customer service is outstanding, providing quick and helpful responses to any inquiries or issues. The app is very user-friendly, making it easy to navigate and manage access control efficiently. I appreciate how intuitive the app's interface is, ensuring even those with minimal technical skills can use it effectively. The seamless integration with existing systems reduces complexity and enhances overall security. Additionally, the app's features are robust yet straightforward, offering a comprehensive solution without overwhelming the user. Overall, B-line significantly simplifies access control management, making it a top choice for facility management.
Cons:
One downside of B-line is the initial excitement over new technology that wasn't fully ready for deployment. This led to several challenges early on, creating a rocky start to our relationship. The premature rollout resulted in unexpected issues and complications that required significant time and effort to address. However, through extensive exploration and ongoing conversations, B-line's team demonstrated a strong commitment to resolving these problems. While the initial phase was challenging, their dedication eventually turned things around. Despite the early setbacks, their responsiveness and willingness to improve were commendable, though the initial hiccups were a notable drawback.
B-Line Response
5 months ago
Thank you for your detailed and thoughtful review. We're thrilled to hear that our customer service and user-friendly app have made a positive impact on your experience. Your feedback has been invaluable in helping us grow and improve. We've worked hard to address the initial challenges and are proud of the progress we've made. Our commitment to enhancing our product and services has resulted in a smoother and more efficient experience for all our users. Thank you for recognizing our efforts and dedication. If you have any further feedback or need assistance, please don’t hesitate to reach out.
Quality product and great service
Comments: At BCG, a firm dedicated to forward-thinking business solutions, we are constantly looking for innovative tools to drive efficiency and elevate operational success. After implementing b-line into our office management strategy, I can confidently say this platform has exceeded all expectations
Pros:
Ease of use and convenience. B-Line has streamlined our office access significantly.
Cons:
There is nothing to mention here as the solution was easy to integrate into our operations.
PIER resident company user review
Pros:
Proximity door access, room schedules, and room bookings are great features to have as a user
Cons:
Door access can be unreliable, many software updates, selecting a time slot for the room booking wasn't very intuitive. It was quite easy to select the wrong 15-minute time slot - depending on how you interpret the time markings. However, I'm pleased to see that this has been updated and is much clearer!
B-Line Response
5 months ago
We’re glad to hear that you appreciate the proximity door access, room schedules, and room booking features. We acknowledge the issues you experienced with door access reliability and the intuitiveness of the room booking system. I’m pleased to inform you that we have dramatically improved door access reliability and launched a brand new, intuitive, and more powerful room booking capability. This should make selecting the correct time slot much easier and enhance your overall experience.
A must-have for modern facility management
Comments: I've been using B-Line for several years now. As a young company, I've been impressed with their pace for adding new features. Looking forward to seeing what they add next.
Pros:
I've been using B-Line for years and by far the best part of the experience is working with a team that knows what they're doing. The apps and surrounding hardware are impressively well-planned but the team's experience is what really sets B-Line apart.
Cons:
I honestly don't have any cons to mention. Everything works as intended and is well- supported.
B-Line Response
5 months ago
Thank you for your fantastic review and for being a loyal b-line user for several years! We’re thrilled to hear that you’ve had such a positive experience with our team and our products. It’s great to know that you find our apps and hardware well-planned and that our team's experience sets B-Line apart. Your feedback about everything working as intended and being well-supported is incredibly valuable to us. We appreciate your continued support and are excited to keep adding new features to enhance your experience.
Very strong product
Comments: We were opening a new living lab with many users from different organizations. We required a system that would provide access control and room bookings for all members. We worked closely with the B-Line team to create a good experience for all members.The platform provided helpful insights on space utilization. The backend functionality was simple and intuitive.
Pros:
B-Line was used for access control, visitor management, room bookings and alerts. It is an intuitive system for users and admnistrators. It provided good insights on space utilization, daily users. It comes with a rich feature set.
Cons:
The alerts/notifications feature works well but if you don't have the app open while inside, you may not receive notifications right away.
B-Line Review
Pros:
B-Line provides an excellent service to users. The software provides an easy and secure access and entry control system, but it goes far beyond that by providing information on space utilization and when necessary, contract tracing.
Cons:
Compared to a traditional swipe card access system, B-Line adds an additional step in having to call up the app. But the benefits of added security, additional data monitoring and other value-added services that come with B-Line software far outweigh what amounts to a very simple behavioural change. After having used the software for over a year now, the process of loading the app on entry is now second nature.
Daily User, Big Fan
Comments: Outstanding
Pros:
The software is super simple to use and makes it easy to access the building and book rooms.The other day someone gave me an access card for a different co-working space that doesn't use B-Line, and I thought to myself the last thing I want is another card in my wallet.If you have tenants, they'll appreciate having the B-Line App.
Cons:
I'd love to see some of my user stats! I think I may have the most days in the office at the PIER, at least a top contender :)
Great product!
Pros:
Our office recently started using B-Line and we couldn’t be happier with its product and the wonderful customer service we receive from the team. Booking meetings is now such a seamless process. The platform is intuitive, easy-to-use, and has made our daily operations much more efficient. Thank you, B-Line!
Cons:
I wish we knew about the product sooner!
B-Line Response
5 months ago
Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that b-line has made booking meetings and your daily operations more efficient. Our team takes great pride in providing excellent customer service and creating an intuitive platform, so it's wonderful to hear that you're enjoying the benefits. If there's ever anything more we can do to support your office, please don't hesitate to reach out. We're here to help and continuously improve based on valuable feedback like yours. Thank you for choosing b-line!
Facilities Management of the future
Pros:
Very easy to use, extremely easy to set up and off board.
Cons:
If you lose your phone, you lose your access
B-line
Comments: B-Line fills a need for The PIER like no other product can. Between visitor management and rook booking, B-Line fills this need across one platform where normally it would take minimum two if not more. Their customer service is top-notch and always eager to resolve issues.
Pros:
B-Line has a very user friendly front end that allows for easy onboarding and room booking.
Cons:
Eagerly awaiting some updated features.
Great for Building Management
Comments: Overall the program is easy to use and is excellent for building management
Pros:
Love the use of cell phone for building access vs another keycard.Was great for booking conference rooms for meatings
Cons:
Had issues with the notification system and being contacted if a guest has arrived
B-Line Response
5 months ago
Thank you for your detailed review! We’re delighted to hear that you appreciate the convenience of using your phone for building access and the ease it brings to booking conference rooms for meetings. We understand the issues you initially faced with the notification system and being contacted when a guest arrives. I'm pleased to share that we have fully resolved these concerns, ensuring a smoother and more reliable experience. Your feedback has been instrumental in making these improvements. It's fantastic to know that overall, you find the app easy to use and excellent for building management. Your insights help us understand where we’re succeeding and where we need to focus our efforts to serve you better.
Phenomenal User Experience
Comments: Flexible and remote work culture and tour visits and workshops.
Pros:
Easy to use, fast, and reliable app. Allows me and my colleagues to accomplish everything we needs for a flexible work from home / in office culture.
Cons:
I like everything. No complaints at all! Team is responsive for the very limited bugs. I have ever encountered
Mahbubur's review
Pros:
Access is easy to use when it works. Room booking is great too.
Cons:
it stopped functioning on my phone often. I had to go the B line staff for troubleshoot
B-Line Review
Comments: Positive experience
Pros:
The app is quite easy to use and isn't an additional bother to a typical workday. I like being able to access the building through my phone and not an external card, and booking meeting rooms through the app is great.
Cons:
I think it would be useful to have an option on the app to choose the time I want to book a meeting room without clicking the blocks. Sometimes it take me many tries to get the correct block of time for meeting room booking because it automatically picks the time period and it's difficult to adjust.
User review
Pros:
It was very user friendly and did not encounter many issues
Cons:
I like using a card, or at least having it as a back up option. If I forget my cellphone or it dies I could not access the building.
B-Line Response
5 months ago
We’re glad to hear that you found the app user-friendly and that it worked well for you without many issues. We understand your concern about having a backup option for building access. We’re excited to share that our latest technology keeps the B-Line key working on phones for up to 5 hours after the phone has died. Additionally, this feature is coming soon to Apple and Samsung watches, providing even more flexibility and convenience.
Love B-Line- thank you!
Pros:
Great UX and super easy to use. Helped modernize the security of my office exponentially!
Cons:
there isn't anything in particular that I don't like - it's a great too
Great multi-user function
Comments: I enjoy the ease of room bookings. It is not to not have to carry around a plastic badge to get in and out of the building, everyone always has their phone on them.
Pros:
Ease of multiple organizations being able to book the same work spaces / meeting rooms.
Cons:
I wish there was a way to see who has the room booked in the chance people needed to move meeting spaces around. It would be great to easily add the room booking into the Outlook meeting invite, other than manually typing out the room details each time a room is booked.
Practical access control tools
Comments: practical and reliable
Pros:
The app is quite effective and reliable
Cons:
you must use it with a cellphone or portable device with Bluetooth
B-Line Response
5 months ago
We’re thrilled to hear that you find the app effective and reliable for your access control needs. We understand that using a cell phone or portable device with Bluetooth is essential. We're excited to share that our latest technology ensures the B-Line key remains functional on phones for up to 5 hours after the battery dies. Additionally, this feature will soon be available on Apple and Samsung watches, providing even greater flexibility and convenience.
Simple office access from your phone
Comments: Easy to use, and don’t think about it often, which is the sign of a good product!
Pros:
It’s really easy to use the app to access the office rather than having an extra fob to add to the keychain. Meeting room booking is also easy to use and a good feature.
Cons:
Initially guests were unable to notify us of arrival, which made office access for guests challenging. With the new feature of visitor notifications added, this will be great.
Access control and Room booking made easy
Comments: no issues
Pros:
Easy to use, easy access to building and associated facilities
Cons:
You have t o make sure you turn it off after you leave the building
B-Line Response
5 months ago
We’re pleased to hear that you find B-Line easy to use for access control and room booking. We appreciate your note about needing to turn it off after leaving the building. Your feedback is important to us as we strive to enhance our features and user experience. It’s great to know that you haven’t encountered any issues. Your input helps us continue to improve our services.
Excellent for Hospitality
Pros:
Excellent for short-term hospitality room and amenity access control.
Cons:
Not many cons. B-line helped us get past our access control issues.
B-Line Response
5 months ago
Thank you for your fantastic review! We're thrilled to hear that B-Line has been excellent for your hospitality room and amenity access control needs. We're proud to have helped you overcome your access control issues and appreciate your support. If you ever need anything else, we're here to help!
Easy to use!
Pros:
I really like that this software replaces a key fob, which I would inevitably forget at home. This app is so easy to use for accessing our building everyday, and you can use it for room booking so you have all of your office management needs in one app. It's great!
Cons:
I think this app fits my needs well, and I don't have any complaints!
Very Convinient
Pros:
You don't need a name tag any longer using this app! This app seems to be also all-in-one platform, which provides functions that you need typically working in the office (Booking meeting room, visitor management, etc)
Cons:
Nothing really so far, I've been using it without error. I'm just looking forward to other functions to be added.
Good software that does the job well.
Comments: It's good
Pros:
The B-Line software is easy to use, bug free and very intuitive.
Cons:
No issues to report here, I guess the fact that I need to install it on my device is a 'thing' and I'm worried that the software is spying on my activity to some level.