---
description: Learn more about ConnectWise RMM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: ConnectWise RMM Pricing, Cost & Reviews - Capterra Ireland 2026
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Breadcrumb: [Home](/) > [Remote Monitoring and Management Software](/directory/31715/remote-monitoring-and-management-software/software) > [ConnectWise RMM](/software/1021795/connectwise-rmm)

# ConnectWise RMM

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> ConnectWise RMM is a new solution built upon the ConnectWise Platform that combines: out-of-the-box automation with robust automation.
> 
> Verdict: Rated **4.2/5** by 71 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ConnectWise RMM?

MSP, MSP+, TSP, VAR,
Managed Service Providers, Technology Service Providers, Value Added Resellers (of Technology)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 71 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ConnectWise
- **Location**: Tampa, US
- **Founded**: 1982

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Belgium, Canada, Ireland, Luxembourg, Netherlands, New Zealand, United Kingdom, United States

## Features

- Alerts/Notifications
- Backup and Recovery
- Configuration Management
- Dashboard
- Event Logs
- IT Asset Tracking
- Inventory Management
- Issue Management
- Maintenance Scheduling
- Patch Management
- Performance Metrics
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Self Service Portal
- Server Monitoring
- Third-Party Integrations

## Integrations (10 total)

- Acronis Cyber Backup
- Auvik
- BrightGauge
- ConnectWise CPQ
- ConnectWise PSA
- IT Glue
- Ninite Pro
- OpenText Core DNS Protection
- ScreenConnect
- SentinelOne

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Remote Monitoring and Management Software](https://www.capterra.ie/directory/31715/remote-monitoring-and-management-software/software)

## Related Categories

- [Remote Monitoring and Management Software](https://www.capterra.ie/directory/31715/remote-monitoring-and-management-software/software)
- [Network Monitoring Tools](https://www.capterra.ie/directory/30019/network-monitoring/software)
- [IT Service Software](https://www.capterra.ie/directory/30672/it-service/software)
- [IT Management Software](https://www.capterra.ie/directory/10001/it-management/software)
- [MSP Software](https://www.capterra.ie/directory/30921/msp/software)

## Alternatives

1. [N-central](https://www.capterra.ie/software/13803/n-central) — 4.1/5 (195 reviews)
2. [N-sight RMM](https://www.capterra.ie/software/163344/n-sight) — 4.3/5 (194 reviews)
3. [Cove Data Protection](https://www.capterra.ie/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
4. [SuperOps](https://www.capterra.ie/software/1017782/superopsai) — 4.6/5 (65 reviews)
5. [Syncro](https://www.capterra.ie/software/207618/syncro) — 4.6/5 (147 reviews)

## Reviews

### "Keep Improving\! Hopefully soon to ASIO Platform" — 4.0/5

> **Jonathan** | *4 September 2025* | Information Services | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about ConnectWise RMM is its user-friendly interface, which makes setup and navigation straightforward. The monitoring tools are reliable and proactive, and the remote access is seamless—allowing quick, secure support without disrupting users.
> 
> **Cons**: What I liked least about ConnectWise RMM was the inconsistent customer support response times, which sometimes delayed issue resolution. The reporting features could be more flexible, and alerting occasionally missed critical events or generated too much noise.
> 
> My overall experience with ConnectWise RMM has been positive. It’s not bad once you get used to it—there’s a learning curve, but the platform becomes quite manageable over time. Once familiar, it offers solid functionality across monitoring, remote access, and support.

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### "Amazing RMM tool" — 5.0/5

> **Erick** | *10 December 2025* | Computer Networking | Recommendation rating: 9.0/10
> 
> **Pros**: Very quick and smart remote management monitoring software. I use this a lot to perform work (troubleshooting) \& prevent client disruption or identify problems quickly.
> 
> **Cons**: Pricing does punish you but does make your life easier in terms of work. In addition, the UI could also be improved.
> 
> My overall experience was great \& ConnectWise RMM makes it simple to analyze issues regarding to PC in the monitoring software. I had no issues installing the RMM tool \& providing great CS to clients in reach.

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### "ConnectWise - A refresh review" — 4.0/5

> **Charles** | *8 September 2025* | Computer Networking | Recommendation rating: 5.0/10
> 
> **Pros**: Installing agents was somewhat easy, the platform is easy to use for the monitoring of client devices and the integration with other products is good.
There are quite a lot of different alerting configuring that can be setup wither that be simple of complex, remote access via Screen Connect is fast.
> 
> **Cons**: No pricing for MSP's to lookup if we wanted to setup new services, we have to go through an account manager first.
> 
> A positive experience so far, their Tech Advantage service is a great addition of you don't have the time or just require a little more help.

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### "I give it a B" — 3.0/5

> **Adam** | *8 September 2025* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: I think the dashboard is nicely laid out. It gives me good filtering options to narrow down groups of PC/Server over various customers.
> 
> **Cons**: I don't like when things are available to use in the menu, but are broken and deemed unsupported. Small things like 'Scheduling a reboot with a popup for the end user' have been broken for over a year, but available to try and use in the interface. Let's get that simple thing fixed\!
> 
> It's been ok, there are some granularities missing, especially around patching. Being able to recall patches, or individually push a single patch a specific customer only are pretty large oversights in terms of functionality. The entire patching process needs an overhaul so that we can more easily/accurately patch across varying customers with varying schedule needs.

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### "Connectwise RMM has proven to be an excellent product." — 5.0/5

> **Chris** | *11 September 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I came for Automate but stayed for the UMM and managed services. Overall, CW RMM provided a reliable and easy to use monitoring and management tool with the integration options we needed to continue adding value to our managed service offering. Plus, we were already a Screenconnect remote access client before the CW acquisition, so it was one less thing we needed to learn how to operate and administer.
> 
> **Cons**: Like anything, it's difficult to transition business systems but CW provided dedicated resources to onboard, migrate, and implement CW RMM.  At the time, there wasn't one to one features from Automate to CW RMM and that caused a negative impact on our processes. We didn't identify those differences, and we weren't informed about them prior to signing. Fortunately, much of those issues have been rectified in CW RMM plus Asio UMM brings on considerably more that allows all departments to operate out of the same interface.
> 
> Excellent. A few hurdles and unexpected roadblocks. But an overall great experience. CW RMM brings a lot to the table but will only be as useful as the time you spend developing it. Out of the box, NOC provides tried and tested monitors for alerting to get you going. But the real benefit comes from building out the automation.

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## Links

- [View on Capterra](https://www.capterra.ie/software/1021795/connectwise-rmm)

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| en-AU | <https://www.capterra.com.au/software/1021795/connectwise-rmm> |
| en-CA | <https://www.capterra.ca/software/1021795/connectwise-rmm> |
| en-GB | <https://www.capterra.co.uk/software/1021795/connectwise-rmm> |
| en-IE | <https://www.capterra.ie/software/1021795/connectwise-rmm> |
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