---
description: Learn more about Vital Interaction price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Vital Interaction Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Appointment Reminder Software](/directory/30997/appointment-reminder/software) > [Vital Interaction](/software/1017987/vital-interaction)

# Vital Interaction

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> Providing a tailored approach to automated workflows for appointment communication \& automatically working to confirm/recover patients.
> 
> Verdict: Rated **4.7/5** by 30 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Vital Interaction?

All Medical Practices

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 30 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vital Interaction

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Call Reminders
- Campaign Management
- Confirmations/Reminders
- Contact Management
- Email Reminders
- HIPAA Compliant
- Patient Communications
- Patient Education
- Patient Questionnaires
- Reminders
- Rescheduling
- Scheduling
- Two-Way Communication

## Integrations (13 total)

- Advanced Data
- AdvancedMD EHR
- CGM APRIMA
- CGM eMDs
- CareCloud
- Cerner Specialty Practice Management
- Compulink
- MedInformatix
- ModMed
- NextGen
- Nextech EHR & PM
- Prime Suite
- athenaOne

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Appointment Reminder Software](https://www.capterra.ie/directory/30997/appointment-reminder/software)

## Related Categories

- [Appointment Reminder Software](https://www.capterra.ie/directory/30997/appointment-reminder/software)
- [Patient Engagement Software](https://www.capterra.ie/directory/31085/patient-engagement/software)
- [Healthcare CRM Software](https://www.capterra.ie/directory/30976/healthcare-crm/software)

## Alternatives

1. [Klara](https://www.capterra.ie/software/203066/klara) — 4.6/5 (211 reviews)
2. [Carepatron](https://www.capterra.ie/software/195467/care-patron) — 4.4/5 (843 reviews)
3. [DocVilla](https://www.capterra.ie/software/203619/docvilla) — 5.0/5 (74 reviews)
4. [Dialog Health](https://www.capterra.ie/software/215666/dialog-health) — 5.0/5 (62 reviews)
5. [CheckinAsyst](https://www.capterra.ie/software/1014841/checkinasyst) — 4.4/5 (47 reviews)

## Reviews

### "Vital Interaction is an excellent partner." — 5.0/5

> **Tina** | *27 June 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: They listened to our needs, worked with us through 2-3 iterations of the proposal, and helped me create the ROI script I needed to present to my CFO and CEO. The implementation was carefully managed, and the ramp up has been a comfortable pace. Once implemented, VI simply works. It has been nice to drop some vendors out of our environment because VI does the things that we were using other vendors for.
> 
> **Cons**: The cost. It feels like a huge chunk of money, so we're committed to getting the most value out of it possible. We have been able to drop other vendor invoices, however, because VI is able to provide a variety of solutions.
> 
> Our working relationship with Vital Interaction has been excellent. When we first started working with them, we were sure “it was too good to be true.” They listened to our needs, worked with us through 2-3 iterations of the proposal, and helped me create the ROI script I needed to present to my CFO and CEO. The VI customers I spoke with before we signed the contract said VI is everything they seem to be. They even did a site visit. 

\[sensitive content hidden\] and I engaged our Quality Director and our Clinical Operations Director at the onset of our conversations with VI, and we had immediate buy-in. It was a surprisingly easy sell. VI allows us to move at our pace but holds us accountable to our goals. They scheduled and held a 3-month ROI presentation in which they shared “where we were” in several key areas pre- and post- VI implementation. It was impressive. 

I highly recommend Vital Interaction.

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### "Love Vital Interactive\!  They took our medical practice to the next level\!" — 5.0/5

> **Naomi** | *17 April 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate the knowledge, customer service, communication skills and follow up.  They keep us updated on new products and listen to our concerns.  They review our quarterly stats and ensure we are on track for success\!
> 
> **Cons**: No cons - we love the system and we enjoy working with their team of professionals from sales, integration and support.
> 
> OUTSTANDING\!\!\!\!\!\!\!\!\!\!\!  LOVE LOVE LOVE THEM\!

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### "Preferred Pediatrics" — 5.0/5

> **Jennifer** | *5 May 2022* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use, messaging options, reporting features
> 
> **Cons**: All features are beneficial to our day to day.  No complaints.
> 
> We have seen a large decrease in No Call No Show appointments since implementing the reminder calls.  In additional the recalls offer a gentle reminder to reschedule when necessary.

The wellness campaign allows us to utilize staff hours elsewhere instead of making manual calls advising to schedule annual wellness exams.

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### "Great product" — 5.0/5

> **Carol** | *8 April 2022* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: It is very user friendly.  You can see the exact message that was sent to a patient and when.
> 
> **Cons**: Sometimes it get confusing which message you are sending to the patients.
> 
> Overall I am extremely satisfied with VI.

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### "VI Product Review" — 4.0/5

> **Jared** | *7 July 2023* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: We appreciate the ability to create campagins and send mass messages to select groups of individuals.
> 
> **Cons**: There has unfortunately been a struggle with the integration between VI and our EHR.
> 
> Overall positive experience with VI.

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## Links

- [View on Capterra](https://www.capterra.ie/software/1017987/vital-interaction)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235541/Vital-Interaction/> |
| en-AE | <https://www.capterra.ae/software/1017987/vital-interaction> |
| en-AU | <https://www.capterra.com.au/software/1017987/vital-interaction> |
| en-CA | <https://www.capterra.ca/software/1017987/vital-interaction> |
| en-GB | <https://www.capterra.co.uk/software/1017987/vital-interaction> |
| en-IE | <https://www.capterra.ie/software/1017987/vital-interaction> |
| en-IL | <https://www.capterra.co.il/software/1017987/vital-interaction> |
| en-IN | <https://www.capterra.in/software/1017987/vital-interaction> |
| en-NZ | <https://www.capterra.co.nz/software/1017987/vital-interaction> |
| en-SG | <https://www.capterra.com.sg/software/1017987/vital-interaction> |
| en-ZA | <https://www.capterra.co.za/software/1017987/vital-interaction> |

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