---
description: Learn more about pulseM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: pulseM Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [pulseM](/software/1017750/pulsem)

# pulseM

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> pulseM is a review management platform that boosts your online presence \& generates leads with automated customer feedback \& engagement
> 
> Verdict: Rated **4.6/5** by 62 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses pulseM?

pulseM is a review management platform that boosts the online presence, reputation, and growth of home services businesses through automated customer feedback and engagement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 62 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: pulseM
- **Location**: Dallas, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: 1 technician: $99/mo - Up to 3 technicians: $249/mo - Up to 7 technicians: $399/mo - Up to 15 technicians - $799/mo - Up to $30 technicians: $899/mo - 30+ technicians: Quote 

\*Plus a one-time setup fee
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Complaint Monitoring
- Customer Experience Management
- Customisable Templates
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Keyword Tracking
- Multi-Channel Communication
- NPS Survey Structure
- Negative Feedback Management
- Process/Workflow Automation
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SMS Messaging
- Sentiment Analysis
- Social Media Integration
- Social Sharing
- Surveys & Feedback
- Text Analysis
- Trend Analysis
- Visual Analytics

## Integrations (6 total)

- AccuLynx
- FieldEdge
- Housecall Pro
- JobNimbus
- ServiceTitan
- SuccessWare

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Review Management Software](https://www.capterra.ie/directory/31024/review-management/software)

## Related Categories

- [Review Management Software](https://www.capterra.ie/directory/31024/review-management/software)
- [Customer Experience Software](https://www.capterra.ie/directory/30671/customer-experience/software)
- [Customer Satisfaction Software](https://www.capterra.ie/directory/30541/customer-satisfaction/software)
- [Reputation Management Software](https://www.capterra.ie/directory/30750/reputation-management/software)

## Alternatives

1. [Brand24](https://www.capterra.ie/software/149054/brand24) — 4.7/5 (254 reviews)
2. [Trustpilot](https://www.capterra.ie/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Birdeye](https://www.capterra.ie/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [rater8](https://www.capterra.ie/software/177794/rater8) — 5.0/5 (181 reviews)
5. [TrueReview](https://www.capterra.ie/software/210085/truereview) — 5.0/5 (150 reviews)

## Reviews

### "Beware of cancellation policy,(nobody home to talk to)" — 1.0/5

> **Michael** | *13 January 2026* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: not much.
> 
> **Cons**: Cancellation policy is ridiculous
> 
> No one to speak to

-----

### "Good Choice to help you gain momentum with reviews" — 5.0/5

> **Verified Reviewer** | *27 September 2021* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: functionality,   integration with Service titan
> 
> **Cons**: better reporting features to pull more Robust anaylitics
> 
> Great tool

-----

### "Simple to Use, But Could Use Improvement in Small Areas" — 4.0/5

> **Patrick** | *22 September 2021* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: The general ease of use and the attentiveness of support to any issues.
> 
> **Cons**: The social reviews features are still in beta, but in many ways for us these are the most important features (reviews left on PulseM directly are great for addressing negative experiences, but it's most important for us to get reviews elsewhere - esp. Google - up and to monitor these and give credit to the techs there who get positive ones, because these help bring in more leads). The "Give Credit" system for giving credit to techs who don't automatically end up attached to their reviews (or those where multiple techs were on a single job) is a bit clunky - esp. in that it reloads to the first page of results each time a review is updated.
> 
> Overall positive, and, again, a HUGE part of this is how quickly support staff responds to any issues we have.

-----

### "Pulse M Review" — 5.0/5

> **Jason** | *17 September 2021* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: It takes over review capture where we do not need to rely on only our technicians. Also, when you get an upset customer you are able to address their concerns before they take to social media.
> 
> **Cons**: We do not use the text feature much anymore. This is more because of regulations than the software itself.
> 
> Overall I would recommend this product to anyone looking to increase their Google and social media reviews.

-----

### "Great software for reputation and review management." — 5.0/5

> **Geoffrey** | *27 September 2021* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to increase platform reviews.
> 
> **Cons**: I wish there were more options for sending technician bio videos via text. Also, need to further the collaboration and integration with Service Titan.
> 
> The experience has been great. Helpful team, great product, get's the job done.

-----

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## Links

- [View on Capterra](https://www.capterra.ie/software/1017750/pulsem)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235266/pulseM/> |
| en-AE | <https://www.capterra.ae/software/1017750/pulsem> |
| en-AU | <https://www.capterra.com.au/software/1017750/pulsem> |
| en-CA | <https://www.capterra.ca/software/1017750/pulsem> |
| en-GB | <https://www.capterra.co.uk/software/1017750/pulsem> |
| en-IE | <https://www.capterra.ie/software/1017750/pulsem> |
| en-IL | <https://www.capterra.co.il/software/1017750/pulsem> |
| en-IN | <https://www.capterra.in/software/1017750/pulsem> |
| en-NZ | <https://www.capterra.co.nz/software/1017750/pulsem> |
| en-SG | <https://www.capterra.com.sg/software/1017750/pulsem> |
| en-ZA | <https://www.capterra.co.za/software/1017750/pulsem> |
| es | <https://www.capterra.es/software/1017750/pulsem> |
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| pt | <https://www.capterra.com.br/software/1017750/pulsem> |
| pt-PT | <https://www.capterra.pt/software/1017750/pulsem> |

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