About LS Retail
A unified commerce solution (ERP + POS) for retail and hospitality built on Microsoft dynamics technology
Easy to go with Microsoft Dynamics Navision and other ERP systems.
Lack of documentation is my main concern about the product. Support from LS Retail can be quit difficult.
Filter reviews (124)
Filter reviews (124)
Ls NAV is very good application for retail mgt. Most of the features & functions are out of the box
Easy to implement
Easy to manage
Easy to configure
Easy to Monitor
Easy to evaluate
Many of the functionalities are driven by setup. Its just plug and play. LS DD Powerful tool for the data replication. It is a complete package for retail. Customizations to suit desired needs are 1% maximum since all functionalites are out of the box
There are no much concerns about this software. The one and only difficulty is training. It is hard to find the Training and the Trainer.
All-in one Retail Solution for a plug and play action
Comments: Retail Business in Sri Lanka is not well-managed when it comes to Resource Planning and Finance Management. Sri Lankan IT Industry is highly competitive in introducing a modernly made Retail Management Software Solution to make things go ahead in Retail sales industry with efficiency and good standard, and herewith LS Retail and its business logic designs as an Implementation person I did see bigger advantages to follow a well-developed framework. LS Retail was a Thumbs up from both the Implementer and the End-Customer.
Wide-spread Configuration capability is a huge plus point selecting this as the main Retail Solution for a Retail operations-driven Business or an Enterprise. LS Retail has the capability to deploy as a vertical software solution for Microsoft Dynamics NAV/Business Central which makes the solution proposals more competent and viable. In terms of UI/UX, the user-friendliness is an achieved goal metrics here at LS Retail.
Although the capacity to configure the system is given at a performable level as a Deployer I am keen for good development capabilities to be carried out, overlayed or extended. At the moment the pricing structure is not that viable for South Asian Market from implementation and proposal development experience.
Working with LS retail since last 17 years long journey with summary below.
Amazing product with both pros and cons. Product carries history with great experience from implementers. As a core product there are lots of features missing for mid-size retailers. Other competitive products in the market supply lot of these features and we haven’t seen in LS yet.
LS central become lot more difficult to Quicker deployments with customisations and lot of dependencies and also un availability of LS Retail support
I know LS is investing lot of inputs but it is not catching up with market speed.
1. Built on Business Central 2. Compatible with SQL 3. Uses Microsoft AZURE & Cloud 4. Rich features with integrated ERP 5. Best fit for mid and small retailers and quick setups to go live 6. Good replication tool 7. etc. etc. i have a massive list to go
1. NOT User friendly on POS configurations, too many complicated setups involved behind scenes 2. NOT easy to install and deploy 3. Hard for low end retailers to maintain and manage 4. Lack of training materials in latest versions. 5. Lack of integration to other channel platforms. 6. Lack of localisations in some countries and partners are not up to date.
Value for your dollars!!!
Comments: The solution was implemented in a multidimensional organisation with POS's, backend and frontend users. The ability to have everything (>90%) of your needs fulfilled is a fantastic feat.
The ability for the software solution to work for you straight out of the box and then provide the adaptability and also extensive modularity is amazing.
The lack of a Human Resources aspect. Well there is HR involved but its very limited.
Great business value
Comments: Customer service, replenishment, retail operations, accounting, inventory, store management
Integrated solution, ease of use, world-class product, great functionality
Some tardiness in the technical response
LS Nav is a high quality solution from a top retail partner
Comments: I used LS NAV in the Retail and was part of the implementation process. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customization can get expensive if you need features that are not out of the box.
Seamless integration with Microsoft Dynamics NAV, highly configurable point of sale user interface, the promotions (discount offers, mix/match, happy hour, buy x get y free, etc.) works very well and is very intuitive once you have used it for a little bit, LS Retail is constantly investing in their solution
No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line. The inbuilt reports feature is not fantastic.
Good Product with Valuable Price
Comments: LS Retail is company that provide a solutions focusing in retail and hospitality. I am using one of their product, LS NAV. The product was very rich features and functionality, its suite to any business process that i am facing for all client. Whenever, the client has a specific requirement, the system can be customized with some effort. Rich features always means high complexity. And, the product is quite expensive for small retail business. But, overall the system is fine.
Rich features and functionality, stable because it's an add-on on top of Dynamics NAV/365 BC that strong in the accounting. Configurable with needed of good knowledge of the system.
The support team is not really helpful. Quite expensive product.
As a project consultant of LS NAV for 4 years, this is the software that is easy to manage.
Comments: An active enhancement plan is a vital part of making the most of LS Retail solution, whether it's LS Nav, LS One, or LS First. There are many benefits of being on active enhancement plan that many retailers do not realize, and re-enrolling as a lapsed customer can be costly and time-consuming. With an active enhancement plan, you can provide an excellent customer experience that doesn't end after the license has been purchased.
The most I like with LS NAV software is the compatibility with other modules. End-to-End business process.
The least that I like with LS NAV is the monthly update of fix objects, which I don't find it easy for me to catch up regularly since I'm on a project phase.
LS NAV is nice product for retail industry however hospitality side of functionality still have bugs
- Most stable Retail add-on for Microsoft Dynamics NAV
- Ease of implementation
- Ease of configuration and customization
- Capability to handle large store network
- Simple architect - Ease of use - Seamless integration with NAV - Data replication is stable - Promotion are easy to setup and publish across stores
- Member management - No API for e-commerce - Cost of product for customers - Hospitality retail - Split bill function - Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.
Great software, with great room to grow.
Comments: Organization on all the companies that with have implemented this product.
- Easy to use. - Great integration with every Microsoft system. - Easy management. - Excellent support.
- A little bit pricy for some clients. - It should be more open to customization. - More support forums should be created. -
I am a software developer, who works most of the time for LS Retail projects
Comments: My company has integrated this software with many customers in different countries and all of them are more than happy from the product and the benefits that it brings to their business - flexible and varied types of promotions , loyalty system, easy to use POS system, social media integrations ,etc.
It includes variety of functionalities - loyalty system, hospitality, web integrations, flexible promotions, retail POS, call center functionality, delivery management . It encompasses many aspects of retail business. You have the possibility to setup it in a way that fits to your business. Fast replication between different stores and the central database. Possibility for near real time replication of the sells data from the point of sale to the central database, provided by web services. Possibility to manage centralized gift card, discount coupons, loyalty card systems, provided by build in web services
Initial setup takes time and you need guidance from experienced consultant. Technical staff is needed to support and monitor the proper functioning of the software ( especially if you have many stores,because of data replication and web service connection between them )
This is one of the best retail solution I have ever seen.Its ideal ERP solution for mid size firms.
Comments: I've been working on this product as consultant since last 6 years.worked for 3 different organisations on same platform.Its benefits organisation with his powerful features n trustworthy behaviour.
Best features abt LS Nav is Loyalty management.its is helpful to attract more customers to shop by developing your own loyalty data on each shopping. The feature which I like most about LS Nav is its Offer management.its provides organization to run different types of items on same product to increase sales.its provide different offers options like mix n match, multibuy, promotion, slab etc.
There is hardly any issue which I have seen with this product.Other than per year licensing part, this product is very reasonable and cost-effective for the organization
You will have all the features you want it on the retail field.
the stability and the functionality. I tried another software, I think the Ls retail is one of the best for retail industry. easy to use, learn, troubleshooting, implement. Really you will have all the features you want it on the retail field.
the performance issue and the upgrade. it will be a huge difference if you find an easy way to make the upgrade and to find some way to enhance the improvement as well. also I think you must find an easy way to shrink the database, because as you know the retail business have a huge transaction and information.
The most powerful software
No matter what activities are to be performed, all types of tasks are done with ease, transactions are intuitively completed by the cashiers, whilest customers can still be advised, or if administrators are setting up complex benefits for the the sales process.
It is sometimes a challenge to find the right way to fulfil a specific task, because there are always many and different ways to achieve the needed functionality.
LS version is getting better by each version and at point of customisation its most convenient
Mobile omni and pos app I really liked Overall its very good and user friendly. I think one of the best powerful tool for retailer market. I did a lots of customisation and integration and faced so many challenges but its comfortable to do it in nav versions
Mobile apps should be more dynamic and technical documents should be available like how to change currency for mobile data replication
LS Retail Partner Review
Comments: I'm working on LS Retail from last 8+ years. I have done 10-12 project implemented and upgraded. I have worked on each Module LS Retail, LS Hospitality, LS Omni(Mobile Inventory, Mobile POS, E commerce). I have always found LS Retail is helpful for end user to grow their businesses.
Easy to use, lots of features for industry, Versatility, beautiful POS design.
Bugs in the first initial version of Release.
Internal / external
Comments: Very good many highly skilled consultants who both understand the functionality and the business side of using software solutions in retail.
All in one solution that supports the retail and hospitality business in a very efficient way.
LS Retail only maintain the newest version with new functionality.
Ls provides almost all functionality to end users if functionality is not present easy to develope.
Great functionality Easy to use Easy to customize Great interface We can easily customize this product as per users requirement and its connectivity with sql server makes it more easy to operate
Configuration can create confusion and it is a little bit conplex part in ls and apart from that installation is not that much user friendly.
Comments: Work satisfaction.
Ls Pay addon that uses for creditcard payment process. and LsOmni . With all these the excellent look and feel of the POS front end look is amazing .
All can handle by setup and do not need any kind of additional customization . I like the way LsRetail sets up the setup of the whole product.
Working with LS Retail from last 9 Years.
Comments: LS Retail with NAV is end to end solution of Retail as well as back office.
LS Retail fulfills most of the customer's retail requirements like Advanced POS, Pricing, Discounts & offers, reports etc.
Application on Mobile and tablet need more work from LS Retail to make the product stable and reliable.
It's the most flexible solution for Retail
It's platform Microsoft Dynamics NAV and ease of deployment and customization. Very good solution for Retail industry specially for Fashion and supermarkets.
It's not as fast as some other solution. Take some time to load up and also some issue in integration.
LS retail provides lots of functionalities for the businesses. As a developer its easy to customize.
Easy to use and customize with many features for retail industry such as InStore management, offers and POS.
Its difficult to understand each and every functionality provided and always needs expert support due to lack of help documents for LS.
rich functionality .integrated with nav . many improvements and update filling the Microsoft dynamics roadmap
ecommerce integration solutions not clear . omnichanel need many update . need many training to grow with solution
Well experienced and provides good solutions on problems
Pos billing system where most of customisation are made. Integration of different types of payment modes
Older versions of ls nav has many problems while integration but no issue faced till now in new version
Comments: Too good
Easy to use, easy to install, also easy to learn, easy to modify
No source code to modify and develop retail Mobile app.also no documents for the same.