Average Ratings
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Overall4.6 /5
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Ease of Use4.5 /5
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Customer Service4.7 /5
About Glasscubes
The easiest way to share files, manage projects and communicate with each other. All from a central, secure online workspace.
Learn more about GlasscubesShowing 25 reviews of 199
Samuel D.
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Overall Rating4 /5
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Ease of Use2 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/9/2019
"Glass Cubes for Shared documents internally"
Comments: It is a good system here has been some bugs but generally, the security and structure is better for our organisation than relying on google drive
Pros: It is an excellent way to store documents by department, and limit access to certain documents by junior staff
Cons: Multiple parties can not edit the same document at the same time as it locks to one user- unlike google docs
- Reviewer Source
- Reviewed on 24/9/2019
Verified Reviewer
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality5 /5
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Customer Support4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/1/2019
"Cheap and cheerful collaboration"
Pros: Ease of set-up and simple cost model. Sharing documents with suppliers is non chargeable license. Fast on boarding
Cons: Poor versioning, real basic desktop UI, poor integration with mobile platforms
- Reviewer Source
- Reviewed on 23/1/2019
Mark A.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/6/2016
"Glasscubes: Fantastic File Sharing and Virtual Office Resource"
Comments: In searching for a resource that would tie multiple working teams that adjudicate and support over 70 churches and social service agencies in the upper Midwest of the USA, we explored many options but settled on glasscubes. Ease of use, excellent labeling and parking of necessary files, reviews, collaborative projects confidentially limited to particular subsets of larger collaborative team was a huge seller. Being able to use discussion and polling options for online formal decision making, global calling options, doc reviews, pushed notices, universal calendaring and strong tech support made glasscubes an easy decision.
Pros:
Ease of use
Excellent labeling and parking of necessary files
File review and collaboration made easy
Easy management of access for large pool of users
Great discussion and polling options for online decision making
Global calling options
Pushed notices
Good calendar tool
Strong tech support
Cons:
Sometimes difficult to review docs in native viewer/editor
Costs lower under 'per workspace' model than new 'per user' model
- Reviewer Source
- Reviewed on 23/6/2016
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 22/11/2019
"Great tool for securely sharing resources with remote team members"
Comments: We are able to easily meet our Data Protection obligations and quickly and easily share files between remote workers literally drag, drop and you're done. It's as easy as if we were sharing files in the office...
Pros: The ease of use and support is fantastic. I save so much time by using Glasscubes. No longer do I have to spend time creating encrypted zip files to email. I just drag it into the required folder, click save and I'm done. Plus it's easy for me to see if anyone updates any of the files, makes a comment etc. Setting permissions is easy too so I can be sure the files are only going to the right people.
Cons: That I wasted so much time doing this all manually before I'd heard of Glasscubes!
- Reviewer Source
- Reviewed on 22/11/2019
Jason B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 3/5/2017
"Great customer service and best intranet around. Intregral part of our company now."
Pros: Easy to use and support has been excellent. Particularly useful for controlling document versions and issuing the latest information to your team. Would recommend to anyone looking to set up a company intranet
Cons: There is not an app version yet, so is not the easiest to use with a tablet. I believe this is being looked into though.
Vendor Response
by Glasscubes on 3/5/2017
Hi Jason,
Thank you for your review. We do have native mobile applications available now. Here's some information for you https://support.glasscubes.com/hc/en-us/articles/212489549-Glasscubes-for-mobile-users.
The Glasscubes Team
- Reviewer Source
- Reviewed on 3/5/2017
Jenna M.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/12/2019
"Great service for shared service users"
Pros: Provides an excellent service for our funded project. Enables data to be shared between partners securely and effectively. Would recommend to others who work with several partners for a space where information can be shared and stored for all to access securely.
Cons: It is a bit of a minefield if you are a new user.
- Reviewer Source
- Reviewed on 18/12/2019
Siri S.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/7/2018
"Better than most other similar systems"
Comments: Easy version control. Great to have documents with you everywhere.
Pros: Easy to control versions, love how I can access anywhere with any device. Believe it or not this tech is new to the healthcare business!
Cons: Having to download and edit and upload new versions every time. The 'file unlocked' vs 'locked' functionality is a little confusing.
Vendor Response
by Glasscubes on 25/7/2018
Hi Siri,
Thank you for your review. Have you tried our Desktop Connect application? It allows you to open, edit and save files directly back into your account, without having to save a copy locally first. It makes editing files much easier?
Here are some instructions for you: https://support.glasscubes.com/tools-and-technical-documentation/desktop-connect-application/desktop-connect-installation-guide
The Glasscubes Team
- Reviewer Source
- Reviewed on 24/7/2018
Bryony J.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 9/5/2017
"Very straightforward and easy"
Pros: Very easy to use. Uploading documents is straightforward and navigating the site is simple. Very positive experience
Cons: Most of the time the customer service is fantastic, they respond very quickly initially although I recently got a little frustrated as it took several hours for them to see my response and it was actually resolved the following day once I chased again. I have no idea how busy they are though!
Vendor Response
by Glasscubes on 9/5/2017
Hi Bryony, thank you for your review. I'm sorry that we didn't respond as quickly as you would have liked on that occasion. Please be aware that the online messenger in your account is not an instant chat facility, although we will respond as soon as possible. The Glasscubes Team
- Reviewer Source
- Reviewed on 9/5/2017
Robert R.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/2/2019
"Glasscubes Tool"
Comments: Collaboration, sharing documents, communications all great features.
Pros: Excellent tool to collaborate with project team members located around the world, as well as maintain security of content. Perfect solution to my needs without the technical stress of SharePoint platform. Truly great customer service when one needs assistance.
Cons: Would benefit from a simple user manual available on-line or in pdf. Looking things up in articles (although they are good articles) takes too much time. Tool needs a viewer for Microsoft Project and Visio files.
- Reviewer Source
- Reviewed on 19/2/2019
Brian K.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality2 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 3/5/2018
"Good Experience, Great Customer Service, But Needs Some Tweaking"
Pros: I love the intuitive drag-and-drop uploading, and the interface is so simple that few of my users have struggled to use our knowledge base, including my less technical users. I'd recommend GlassCubes to those who are struggling to gain traction with more powerful, complex platforms.
Cons: The extra features included in this platform are sub-par. After months of evaluation, my team determined it would be to strip out everything except the main features. I'd like to see a more powerful secondary features in order to increase the value of the platform.
- Reviewer Source
- Reviewed on 3/5/2018
Hazel B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 2/5/2018
"Great way to store and exchange documents"
Pros: Notification when someone updates a document and the ability to let several remote workers contribute to a document.
Cons: Searches sometimes bring up irrelevant results making it harder to find what you're looking for. I would like to be able to create a "to do" list.
Vendor Response
by Glasscubes on 3/5/2018
Hi Hazel,
Thank you for your review. Did you know that you can create a to-do list in the 'My Tasks' area? Don't hesitate to reach out if you need any assistance with that.
The Glasscubes Team
- Reviewer Source
- Reviewed on 2/5/2018
Brian C.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 9/7/2019
"Functional and easy to use"
Comments: Very good. The developer quickly enabled additional functionality on demand to suite our civic requirements.
Pros: Its a functional and easy to use file sharing platform. The interface is effective and allows me and my team to move large amount of data between internal and external sources.
Cons: Can sometimes be quite demanding on an aging laptop. But this is less a Glasscubes issue than a hardware issue.
- Reviewer Source
- Reviewed on 9/7/2019
Ana G.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/6/2017
"Great app."
Comments: Have all your business documents archived as organized as possible and can be easily viewed by all your team members.
Pros: What I like the most is that it is very fast and super easy to use. You can have everything super organized with all the details and documents as you need.
Cons: I do not like the method for it to move files, it is not to easy, have to go back and select all the files etc.
- Reviewer Source
- Reviewed on 19/6/2017
Alex P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 4/12/2017
"Great product, with ease of use at the heart of it"
Pros: User friendly, easy to navigate and to add and or to remove documents. The ability to have documents in one place and to search for those document is a strong feature of this product.
Cons: Very difficult to identify any substantive cons, save from not being able to work on / edit documents uploaded at the same time with others individuals
- Reviewer Source
- Reviewed on 4/12/2017
Jacqueline W.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/9/2020
"Perfect bidding tool"
Comments: Delighted to have found Glasscubes, will be reluctant to run a bid without it in the future.
Pros: Clearly designed by people who understand bidding, it is intuitive to use and provides all the necessary controls.
Cons: Speed of uploading large files - but that may have been my broadband!
- Reviewer Source
- Reviewed on 30/9/2020
Ali A.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 7/1/2019
"Ease Of Use"
Pros: I have used Glasscubes for a few months and have nothing but positive outcomes. I find it easy to use, user friendly and files are easily accessible. Would recommend to all
Cons: When editing a file sometimes you have to re-upload instead of editing and saving.
- Reviewer Source
- Reviewed on 7/1/2019

Ric T.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/6/2016
"Great Addition"
Comments: A very helpful software, we were missing something that could help us organize and most importantly search and find documents all in one place. Glasscubes has gone a long way to help us achieve this, they're also making improvements regularly and their customer service is very proactive.
Pros:
Easy to use
Constantly Improving
Value for Money
Very Good Customer Service
Cons: Few small bugs
- Reviewer Source
- Reviewed on 16/6/2016
Ankit B.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 2/6/2017
"Great collaboration tool"
Pros:
- good collaboration with the team
- great feedback collation tool from client
- great tool for the team to work on the same document at the same time
Cons:
- it takes a while to get used to it
- if a user doesn't publish a document to every other user, there is the chance of missing the updated document.
- Reviewer Source
- Reviewed on 2/6/2017
Verified Reviewer
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 12/10/2017
"Very positive"
Pros: Really excellent way to store and share up to date resources in one clear place - really adds to collaborative working
Cons: The inability to flag posts or notifications - when the platform is updated as regularly as it is, it can be difficult to stay on top of everything on your workspaces.
- Reviewer Source
- Reviewed on 12/10/2017
Chris J.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/4/2019
"New to using Glass Cubes"
Comments: Our business continues to be a big supporter in using Glass cubes.
Pros: Very quick and helpful and easy to use also when you have a problem, there is always some one there to help you
Cons: Nothing as its a very good and simple online tool that every one can use.
- Reviewer Source
- Reviewed on 18/4/2019
Neil M.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/6/2017
"Nice and easy to use, even for non IT orientated people and the support is second to none."
Comments: Nice and simple way to share documents with a team overseas
Pros: Highly proactive support even though it's not often needed. Nice and clear interface that's customisable to suit your needs. Our main use is the file upload and sharing element which works flawlessly for us.
- Reviewer Source
- Reviewed on 26/6/2017

Luke C.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 7/1/2019
"GlassCubes 5*"
Comments: I use it every day over a wide network and would recommend it to anyone.
Pros: Easy to use, easily customisable and very user friendly.
Cons: Overall I haven't had any real issues with Glasscubes and have always found them receptive to suggestions
- Reviewer Source
- Reviewed on 7/1/2019
Tim B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/9/2019
"Good way to work across countries"
Pros: Easy to use, provides space for teams across the world to work on specific projects, really helpful tool for internal communications.
Cons: The mobile app has the occasional bug, but that's about it.
- Reviewer Source
- Reviewed on 11/9/2019

Derek L.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 5/3/2019
"Online Teamwork"
Comments: Overall it was easy to work together online and get projects done in a timely manner.
Pros: Easy to connect to coworkers in just a matter of minutes upon initial setup.
Cons: Not a huge fan of the layout of the "files" portion
- Reviewer Source
- Reviewed on 5/3/2019
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/4/2018
"Very easy to set up and use; and easy to upload and download documents."
Comments: Easy to share documents with project team and maintain document control so that we all have access to the latest version
Pros: Very easy to set up and use; and easy to upload and download documents. Glasscubes is a great workspace to share files with others in a team or project group. The ability to add comments and to "message" others with links to a file, gives it the edge over sharing a Dropbox.
Cons: Having to download files to edit them, and then upload the new version is a bit of a clart and less capable than Sharepoint, but Glasscubes is for people who are not necessarily all on the same sharepoint
- Reviewer Source
- Reviewed on 18/4/2018