BrainCert Reviews

4.3 (203) Write a Review!

About BrainCert

Create, market, and sell online courses, assessments, products, and live classes at scale!

Learn more about BrainCert

Pros:

One o the things I like is that is has a lot of features and API. There's also, a way for my students to pay.

Cons:

I didn't use the software after purchasing, and it auto-renewed after I hadn't signed in for 11 months. Should be an easy fix but they refused to refund the $400 product.

BrainCert ratings

Average score

Ease of Use
4.2
Customer Service
4.1
Features
4.2
Value for Money
4.2

Likelihood to recommend

7.8/10

BrainCert has an overall rating of 4.3 out 5 stars based on 203 user reviews on Capterra.

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Filter reviews (203)

Derek
Derek
CTO in US
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

BrainCert is The Best Online Whiteboard

5.0 4 years ago

Comments: We used BrainCert to replace our previous whiteboard system that was based on Flash. BrainCert is leaps and bounds ahead of the competition we looked at and lets us reach clients who want to use their tablets to join sessions. I would recommend it to everyone.

Pros:

The Virtual Whiteboard API made it easy to integrate BrainCert's whiteboard into our own tutoring system. The automatic session recording is incredible and a must-have feature for our one-on-one tutoring sessions to ensure quality control and safety. The whiteboard space also includes functionality to help users diagnose their connection and webcam/microphone issues which previously would come back to us in the form of support calls and emails. The whiteboard space itself worked amazingly on both PCs and tablets, has all the basic tools and more handy tools like Wolfram Alpha and YouTube that teachers could take advantage of.

Cons:

As a developer, I noticed the API behaved unexpectedly in some places, but nothing particularly major. The whiteboard occasionally takes some time to upload PDFs, but this seems to have been improved in recent updates.

Glynis
Director in Australia
Higher Education, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Good but a few hiccups

4.0 4 years ago

Comments: It is a good product, and I am happy I am using BrainCert. As with anything, there are things for improvements. When having difficulty with some of the BrainCert functions eg Tests, Assessor/admin roles and Virtual class recording I emailed support and skyped the person who sold me the product. The reply to my questions is slow. This is frustrating because students are complaining about my college and the platform. It does not look professional. Waiting for answers for a couple of days is not good. I think I have contacted support about half a dozen times for help. I have only started BrainCert fairly recently. So I only really need help in the beginning and then I would be do everything myself.
Before asking for help from support I read the training information and viewed youtube. However, some of the problems I am having are not covered in this training​. Most problems that have occurred​ I have handled myself except for the ones mentioned above.

Pros:

Easy to use. The appearance of the platform, some of the functions. virtual class, however, read below Generally speaking, ​the students find​ it easier to use than the past platform from Wiziq

Cons:

It can be a little too complexed in adding extra 'admin or assessor' as a role. Setting up the roles is easy however understanding each function of each part of the role needs to be explained better. The same for adding tests. In regards to the virtual class recording. It could be more streamlined. For example. When a virtual class is recorded it would be better for the recording to be assigned to a students dashboard for easy access. Instead, I have to email a virtual class recorded link to each of my student who are in that particular course. This is a lot of extra work, and a bit of a waste of time. I approached to ​support and he told me this is what I have to do. IF there is an easier way of allowing access to the virtual class recordings please let me know. I would like to use this function often.

Renjith
Renjith
Design in India
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

BrainCert - The E-Learning Platform With Global Reach

5.0 2 weeks ago New

Comments: I had a great experience with BrainCert. It was easy to set up and create my own learning platform with their variety of features. Their customer service was also quick and helpful when I had questions about the program, so I felt confident in using it. The UI was intuitive and user-friendly, making it easy to navigate and find what I needed quickly. Overall, BrainCert is a great platform for creating an online educational course.

Pros:

I liked the ease of use and features included in BrainCert. The platform offers a variety of features, such as drag-and-drop content uploading, interactive tools, scheduling and invoicing, and customizable quizzes to promote engagement with students. Additionally, course designers have access to flexible payment options, enabling them to collect payments quickly from their customers.

Cons:

The least liked thing about BrainCert is the limited customization options when building course content. The platform does not allow for much design customization, which can make courses feel a bit generic. Additionally, there have been some reports of technical issues that caused courses to load slowly.

Daniel
Teacher in Brazil
E-Learning, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Some good features, but it needs improvement

3.0 4 years ago

Comments: Overall I didn't like my experience, especially because in the last two weeks one of my students was not able to join the room. She lives in Italy and reported that she was seeing the message "Waiting for presenter". I am currently testing some other e-learning platforms because the company where I work is in the process of implementing online classes for all students from its franchisees in Brazil.

Pros:

My favorite feature is the audio and video streaming service. It works pretty well. The whiteboard is very useful, but typing on it is not not working well. Some students have also reported that my text was not being displayed in the intended place - sometimes it was partially not visible for them. Sometimes text boxes are copied from one slide to another automatically. Changing the size of fonts doesn't work properly, too. Besides, the system doesn't save the font settings from one slide to another. I like the break-out room function, but it's really a pain on the neck to work with it. The voice and video transmissions have apparently improved, but I have had to use some other conferencing apps concomitantly to have a good voice and video transmission.

Cons:

I really liked all the features that the platform offers, but all of the them have issues that impact the users' experience. Some of them were mentioned in the previous question.

BrainCert Response

2 years ago

Hi Daniel! We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest. Regards, Team BrainCert

Rahul
Co-founder in India
E-Learning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

All in one solution for all your e-Learning delivery system

4.0 3 months ago

Comments: Overall I am happy with the product and looking forward to its continuous development and support from the founders.

Pros:

Virtual classes and screen sharing is the most important feature which can replace my zoom.

Cons:

User interface is not modern and starting a quick meeting is not easy

Rahul
Developer in India
Information Technology & Services, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Brincert E-Learning : Virtual ClassRoom API Review

4.0 3 years ago

Comments: Me and my client very impressed with the product. I have suggested him to integrate it on our platform. Hope for new suggested features to be added soon.

Pros:

1. Authority Structure During Session :- Instructor can allow/disallow Mic, Camera, WhiteBoard access etc of attendant. 2. Recording and storage process of session. 3. Code Editor & Formulas adds more value to session 4. Individual and Common session chat is also very useful. 5. Upload documents to whiteboard feature is very smooth in use. 6. Allow attendant to be an instructor is very awesome.

Cons:

1. API structure has limited access features. 2. Cannot invite someone using api structure to join session. 3. Screen-Share feature in virtual classroom not available. 4. API level should have various session chat log access. 5. Important Notes feature to download by attendee may add more value to session. 6. Missing Rating feature to session which increase overall experience of Instructor in improvement. 7. Embed Session to user website using Iframe will be more friendly. I think you suppose to add embed feature and it will be easier for non-technical users .

BrainCert Response

2 years ago

Hi Rahul, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert

Amar
Systems admin in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

BrainCert Enterprise LMS review

4.0 4 years ago

Comments: It has made sharing videos and quizzing clients a breeze.

Pros:

Being able to embed videos from a lot of different places and not being forced to pay for storage because our videos are hosted on Amazon AWS S3

Cons:

At first the system had a lot of bugs, most of the promised features hot a wall. Subsequent updates and chats with support brought these bugs to their attention and now things are going way better and a lot easier to use. My least favorite thing is how slow the back end is. To get a list of users usually takes a full minute to load. Then entering each user to edit something takes just as long.

BrainCert Response

2 years ago

Hi Amar, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert

Dinesh
Dinesh
Founder in India
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Very solid LMS platform

5.0 3 months ago

Pros:

BrainCert is my favorite LMS platform I've used so far. It's incredibly intuitive and offers a wide variety of features that are perfect for any training program. The analytics and quality score features are my favorite; I can easily see how well participants are doing, along with what areas need to be improved. This is great for regularly assessing the progress of all trainees. If you're looking for an LMS system, I would highly recommend it!

Cons:

Nothing as such, there are some innovative features already there on the roadmap

Stephen
Trainer & Assessor in Australia
Verified LinkedIn User
Education Management, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

BrainCert - Great virtual online learning collaboration

4.0 2 weeks ago New

Comments: Great value, and lots of features that will help in it adapting to diverse needs of business, online courses, corporate and even government based on security and login features

Pros:

Virtual classroom feature is a standout. No messing with backend to do is great.

Cons:

There are areas it will need to catch up on that most LMS purchasers are looking for. Improved UX/UI but listed on roadmap:). Menu isn't as intuitive as other platforms, but is improving.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

This is a great alternative to Kajabi and Teachable

5.0 2 weeks ago New

Pros:

Full featured. Easy to use. In fact it's so easy and intuitive I didn't have to contact customer service.

Cons:

None that I can think of at the moment. So far, I had a great experience.

Shreya
Used the Software for: Not provided
Reviewer Source
Source: GetApp

Amazing E-learning platform with awesome features

5.0 9 years ago

Comments: BrainCert gives a great first impression as its easy to see where you need to navigate to if you are a student, instructor or organization. Clean crisp layout that is engaging and informs the reader about what BrainCert does. BrainCert packs a tons of features that I did not find anywhere else. The Virtual Classroom software was indeed the most amazing tool to conduct live tutorials and classes that I enjoy most. My students love it, especially the whiteboard, audio&video chat, uploading presentations and lot more. I can also record the classroom session as a high-quality video and share it with my students who missed the class. BrainCert has one of the best online testing software that I ever come across. I have done an extensive research, and this is the best. I can create tests in different formats such as Study, Certification, Custom and Search modes with so many options to choose from and customize it to suit my test delivery needs. Also, BrainCert has scoring algorithms such as Standard, Partial-Credit, and Adaptive (similar to GRE/GMAT scoring) that makes it very unique. I can upload all my existing content such as PowerPoint slides, word & PDF documents, audio/video files and create tutorials which I can use as course materials when creating a course. When BrainCert says "create and deliver e-learning content in minutes", they really mean it. I can sell both courses and tests separately and make money. This is something that I really liked. BrainCert deposits the money immediately after each transaction to my Stripe or PayPal account thus cutting down the middleman. I have seen in other educational platforms where they release the money only after 30 days. This is why I like BrainCert a lot. If you are looking for an online LMS for your company, or an online tutoring platform to teach students and also earn revenue, then look no further. BrainCert is the way to go. Also, all their paid plans include a 60-day free trial (crazy generous).

Pros:

BrainCert offers a generous 60-Day FREE trial to try out all the premium features. BrainCert is super easy-to-use and allows selling both tests and courses.

Cons:

None so far. It packs a ton of features and the pricing is super cheap when compared to all other competition.

Alex
CEO in Taiwan
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Highly Recommend the Virtual Classroom product and working with Braincert

5.0 4 years ago

Comments: The Virtual Classroom has allowed us to connect with our students that we would not normally be able to reach. The product is intuitive and we have received fantastic feedback from our students.

Pros:

The ease in which it can be integrated. The cross browser support is excellent. The virtual classroom is particularly user friendly and intuitive to use. The customer support has been awesome - the team always responds to my queries and have taken a lot of time to explain the product and how to optimally set up the server's for my clientele. The convenience to share files and worksheets with students.

Cons:

The screen sharing function does not always work

Verified Reviewer
Verified LinkedIn User
Professional Training & Coaching, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Terrible support and seriously outdated technology

2.0 2 years ago

Comments: Disappointing and frustrating.

Pros:

We first consider the ability to use SCORM, but at the end, it was not worth it.

Cons:

The system is outdated and it is not intuitive to use. It could take weeks or even months before you can get your head around it. Support is not always available. The website is saying it is based in the US but from sales journey to support, all are done in India by Indian teams.

BrainCert Response

2 years ago

Thanks for taking your time to write a review. BrainCert team is based in US and India locations and your account manager is assigned based on your first interaction with the platform. It's unclear which part of the platform you think is 'outdated' as we are a comprehensive eLearning provider and deliver anything from adaptive testing to blended courses to virtual classrooms. We do provide excellent support for SCORM 2004 and 4th edition content packages. Support is done through our ticketing system. As long as you have the support ticket created, priority support is delivered in a timely manner. We would love to work with you again to sort out your issues. Thank you again for your time!

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Braincert for CPA Exam Review is awesome

5.0 last year

Comments: Very positive experience. Great learning module.

Pros:

It is easy to get around the platform and get my lectures

Cons:

The site has been extremely accommodating. There is nothing I can say I don't like.

BrainCert Response

last year

Hi, Thank you very much for sharing your valuable feedback. And yeah, BrainCert has been designed with intuitiveness at its core. We are happy know that our users like the platform as much as we love building it.

Eamonn
Company Leader in UK
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Support tickets - take over 24 hours for response

3.0 4 years ago

Comments: Mixed - It would be really cool if tutor and student could enter the class in advance (10 minutes). But we have the basic version I think this is a feature of the more premium product

Pros:

The class works and functionality is good

Cons:

The ticket response in my experience is abysmal - If you have a problem you can wait 48 hours plus. 24 hours is a good response time for Braincert. It's clear the ticket is not handled by one person so the agent can respond with the same question more than once. If they have not understood the question or ask the same one twice then you can be the best part of a week to get action on the issue.

Hana
Pediatrician in Canada
Medical Practice, Self Employed
Used the Software for: 2+ years
Reviewer Source

BrainCert Review

4.0 last year

Pros:

It Is user friendly and helpful for online courses.

Cons:

I have to sign in again each time I open the page, no remember me option

Colton
Supervising Examiner in US
Insurance, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for Online Content but missing some key features.

4.0 last year

Comments: My experience with BrainCert is one of complete frustration. The web interface is the main problem. I don't want to have to log in and click 3 or 4 times to get to my learning content; competitor apps allow for single click access. I eventually figured out how to save videos and slides for offline use through third party programs so I could easily access my content offline which effectively took BrainCert's software out of the equation.

Pros:

The software itself was probably the weakest part of the course that I purchased. [SENSITIVE CONTENT] is a phenomenal accounting instructor and the software did not do much to improve his abilities. If anything, I'd have to say the analyticals within the testing module were the best feature.

Cons:

No mobile app. No ability to (easily) extract or save course material for offline or mobile use. This flaw almost makes the software unusable and I probably would not have purchased the course had I know these limitations.

JATIN
Project Lead in India
Computer Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Brain Cert- Used for Mock test

4.0 3 years ago

Comments: I had purchased a course on Brain Cert for clearing one AWS certification.
Some of the questions were useful but there were lot of new things in the exam.

Pros:

1. Navigation is easier 2. Content was ok

Cons:

1. Initially, it was challenging for me to go back to previous exam sets.

BrainCert Response

2 years ago

Hi Jatin, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert

Ruth
CEO in UK
Used the Software for: 6-12 months
Reviewer Source

Easy to use, great API solution

5.0 5 years ago

Pros:

API. Frequent upgrades are great. SSL, custom URL. Great customer service. API. Frequent upgrades are great. SSL, custom URL. Great customer service.

Cons:

Recent upgrades fixed all things we were previously unhappy about. Everything else is great. Recent upgrades fixed all things we were previously unhappy about. Everything else is great.

Sengu
Manager in US
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

E-Learning Platform

3.0 3 years ago

Pros:

Dashboard easy to access but busy. Still discovering features on how to navigate on platform

Cons:

too much info for a student enrolled in courses only. Once upon a time, I was able to use my iPad air to follow courses, but seem I no longer can and customer service was no help in assisting in troubleshooting. So if I use my phone with the limited display screen, I have to sort through all the irrelevant info on the dashboard to get to my enrolled courses. Lots of swiping

BrainCert Response

2 years ago

Hi Sengu! We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest. Regards, Team BrainCert

Yosef
Admin in US
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

General Experience

4.0 4 years ago

Pros:

Mobile accessible, easy to navigate, gives a proper structure for online schooling

Cons:

System requires way to high of a video bandwidth in comparison to other programs. Files cannot be downloaded by students as word docs but only as PDF.

rabab
student in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

best platform

5.0 3 years ago

Comments: i subscribed to tutor img who introduced me to Braincert and i think i will recommend this website to all for my family members and friends

Pros:

its easy to read and use this platform for study process

Cons:

we have to log in everytime we open the website

Hanna
Student in US
Accounting, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

I-75 CPA Studying

5.0 last year

Pros:

I was able to navigate and use the software very easily

Cons:

The software was an auto subscription so I had to go through PayPal to cancel my subscription

Tracee
Assistant Controller in US
Accounting, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Does what I need it to do

4.0 3 years ago

Pros:

I use the software for a CPA prep course that I am learning a lot from. So I guess you can say I like it. I think the lecturer gets most of the credit but I haven't had too many issues accessing the course

Cons:

Although I haven't had a lot of problems, there has been some issues depending on the type of browser I'm using

BrainCert Response

2 years ago

Hi Tracee, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert

Mushiba
President in US
Nonprofit Organisation Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

LOVE BrainCert!!!! It rates 5+ stars on each feature!

5.0 6 years ago

Comments: It is easy to use and the customer service is quickly responsive to any requests I have made.

Pros:

Their customer service is absolutely AWESOME! They are quick to respond and have solved every problem I had. Most recently, many of the tests we had for each lecture did not have the minimum 5 questions. This was a problem for our needs as most of tests had about 2 to 3 questions. Their solution: they lowered the minimum to 2 questions per test. They LISTENED to me and quickly solved my problem. WOW!!

BrainCert Response

6 years ago

Thanks Mushiba. We're excited to work with you. :)