SAP Business One Reviews

4.3 (240) Write a Review!

About SAP Business One

Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.

Learn more about SAP Business One

Pros:

Possibility to make your own addons to customize the ERP program. Drill down arrow buttons are very user friendly.

Cons:

Hard to be an expert, takes one year to kkow almost everything in just one module.

SAP Business One ratings

Average score

Ease of Use
3.9
Customer Service
4.0
Features
4.3
Value for Money
4.0

Likelihood to recommend

8.0/10

SAP Business One has an overall rating of 4.3 out 5 stars based on 240 user reviews on Capterra.

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Rom Rulida
Rom Rulida
Marketing Funnel Specialist in Philippines
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Easy to use with almost complete functionality

5.0 5 years ago

Comments: Easy-to-use ERP System with not-so-complicated functionalities.

Pros:

SAP Business One is an ERP System that is designed for Small and Medium Entities. With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it. Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users. Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions. With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.

Cons:

Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.

Valeria
Valeria
IT Analyst in Mexico
Verified LinkedIn User
Logistics & Supply Chain, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Robust solution for finances

5.0 last week New

Pros:

SAP Business One is a great program to manage finances with. You are able to obtain Reports, manage taxes, and integrate with other systems in a very simple way.

Cons:

I can't think of a con off the top of my head.

Dina
CIO in Israel
Transportation/Trucking/Railroad, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

SAP B1 Review

3.0 last month New

Comments: It is time for everyone to move to modern SAAS ERP.

Pros:

Solid ERP for many years.Cost-effective.

Cons:

Outdated.On-premise and not on the cloud.Heavy upgrade.Old-fashioned UI.Changes are heavy to make.Integrations are not easy.

Courtney
Courtney
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Superb and trustworthy accounting tool

4.0 2 months ago

Comments: No other program comes close to SAP Business One in terms of functionality, such as the Standard Reports included in the software, the Query generation tool, the Relation map feature, and the customizable dashboard widgets.

Pros:

SAP Business One is a practical application. It's not hard to figure out and will help you get more done in less time. It has great facilities for handling financial transactions, which I appreciate. From the tried and true to the cutting edge, you can skip keeping a journal and instead enter your observations directly into a database.

Cons:

We were restricted by a small number of user licenses and made an effort to expand the system's functionality through the development of add-ons, but these required a long time to plan and even longer to implement across the business. The interface may also be difficult to use for certain people.

Sekou Djibril
Fondateur Président de CSK in Guinea
Accounting, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

SAP Business One: A powerful integrated management tool for SMEs

4.0 4 weeks ago New

Comments: SAP Business One is a powerful and complete integrated management software for small and medium-sized businesses. Although it can be required and complex to set up, it offers complete integration of all business functions, scalability and customization according to business needs.SAP Business One offers a wide range of functionality, including accounting, sales, purchasing, inventory, and production, allowing users to manage all of their business processes from one place. Customizable features allow businesses to configure custom reports, dashboards, and workflows to meet their specific needs.However, high costs, complexity, setup time, and reliance on external resources are drawbacks to consider before deciding if SAP Business One is right for an organization. Despite these drawbacks, SAP Business One remains a popular choice for companies looking to improve operational efficiency, productivity, and profitability. In summary, SAP Business One is a solid integrated management solution for SMBs looking to streamline their operations and achieve their business goals.

Pros:

SAP Business One is a leading integrated management software (ERP) that offers a full suite of features for small and medium-sized enterprises (SMEs). Here are some of the major benefits of SAP Business One:Complete integration: SAP Business One integrates all business functions, including accounting, sales, purchasing, inventory and production, into a single platform. This allows businesses to manage all of their business processes from one place, reducing costs and improving operational efficiency.Customizable Features: SAP Business One offers a wide range of features and can be customized to meet the specific needs of each business. Users can configure custom reports, dashboards, and workflows to meet their business needs.User friendliness: SAP Business One is easy to use and has an intuitive user interface. Users can easily navigate the software and quickly access the information they need.Scalability: SAP Business One is scalable and can be scaled as the business grows. Businesses can add additional features as they grow, helping them stay competitive in an ever-changing marketplace.Quality support: SAP offers quality technical support for SAP Business One. Users can contact support for assistance with any issues or questions, which ensures a smooth user experience.In summary, SAP Business One is a robust and customizable integrated management tool that can help SMBs improve their operational efficiency, productivity and profitability.

Cons:

Although SAP Business One is a leading integrated management software for small and medium-sized businesses, there are also some disadvantages to consider. Here are some of the major disadvantages of SAP Business One:High cost: SAP Business One can be reserved for small businesses that have a limited budget. In addition to licensing costs, there may also be additional costs for software customization, training, and maintenance.Complexity: SAP Business One is complex software with many features, which can make it difficult to use for inexperienced users. Training may be required to understand all features and get the most out of the software.Setup Time: Setting up SAP Business One can take time due to the customization and configuration required to meet business needs. This can cause delays and disruptions to the business during the transition period.Dependence on external resources: Small businesses may be dependent on external resources for setting up and maintaining SAP Business One, as they may not have the necessary internal resources. This can increase costs and make the business dependent on third parties.In summary, SAP Business One is powerful integrated business software, but it can also be price-compensating, complex, and require time and resources to set up. Small businesses should weigh the pros and cons before deciding if SAP Business One is the best solution for them.

Elizabeth
Elizabeth
Senior Director Of Digital Marketing in US
Verified LinkedIn User
Retail, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source

SAP business one takes control of your business

4.0 2 months ago New

Comments: It is a practical solution for small businesses, it has the appropriate tools for the administration and management of a business from accounting, purchasing, inventory and to generate reports for your company.

Pros:

No other software comes close to SAP Business One in terms of features, such as the standard reports that come with it, the query builder tool, the relationship map feature, and the customizable widgets that you can tailor to your needs.Customized reports can be made for the time you need and by day, month and year. Both modules are easily interchangeable. Whenever I hear of a new business, I always suggest they use SAP Business one. When my company made the switch from Sap business one to MySap, I was pleasantly surprised to find that the data export process was simplified.

Cons:

It is a software that takes time to adapt, I recommend using a short course for a quick adaptation. Since it's not easy to find all of its tools, another point that needs to be improved is its interface. I would like it to be more intuitive and visually comfortable.

Dheeraj
Dheeraj
Business Development Manager in India
Verified LinkedIn User
Staffing & Recruiting, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic UI and a stable and effective economic system

4.0 last month New

Comments: Overall, this programme is nice, although it may be expensive and has a reasonable learning curve. streamlined every procedure and obtained complete responsibility for every single transaction. Process monitoring in real-time and the capacity to obtain useful managerial information. Reports and management reports are often well-liked by business managers.

Pros:

Comparing the program to other local programs, it offers a reasonable price-performance ratio. The solution is quite adaptable and may be tailored to your company plan as well as to each department's unique needs inside your organisation. If you are willing to invest a lot of money over time, your potential to alter for your personal usage is practically endless. Because it seamlessly connects with other SAP systems, it is perhaps the greatest robust, dependable, compliance solution for corporate and large companies.

Cons:

Can be extremely difficult. Searching for a particular report or document may need several steps and be too involved for straightforward reporting. Its main components do not include an embedded HR Module. Instead of adding fees for each upgrade, they ought to incorporate additional features in the base package.

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Efficient Operations with SAP Business One

5.0 4 weeks ago New

Comments: I appreciate SAP Business One for its user-friendly interface, customization options, integration capabilities, comprehensive functionality, and scalability

Pros:

Its User-friendly interface. Customization options, Integration capabilities SAP Business One can integrate with a variety of other software and systems, making it easier for businesses to manage all of their data and processes in one place.Comprehensive functionality: SAP Businesses includes a wide range of features and functions, including accounting, customer relationship management, inventory management, and more.

Cons:

Complexity. Some users find SAP Business One to be overly complex and difficult to navigate, which can lead to frustration and decreased productivity. But this will be manageable only

Dominique
Dominique
pédiatre in Cameroon
Verified LinkedIn User
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

sap business one business management review

4.0 4 weeks ago New

Comments: Whenever the software is ready to run in the business, the overall experience is flexible

Pros:

With the software your can have a total control on the business at all steps of the development of the business. It combined tool to carry of inventory of the goods being handled. Integration with and AI let it be more credible and exact.Easy to customize with a the Constant availability of the customer service support. The software have a mobile versions to get control of the business where ever you need.

Cons:

High customization need to set the software to handle the business

Robert
Professor in US
Primary/Secondary Education
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

SAP Business One Review

4.5 8 years ago

Pros:

SAP Business One is a very user-friendly ERP system for small to medium sized organizations. SAP continues to enhance the product and add more robust functionality with each new release. New users will be surprised at how easy the system is to learn! There is also a very large add-on base for additional functionality not currently offered in SAP Business One. Many organizations will find SAP Business One, with a few add-ons, will meet their requirements.

Cons:

Overall, it's very strong. However, SAP Business One is not yet robust enough for a large or complex manufacturing organization!

Victoria
Admin in US
Transportation/Trucking/Railroad, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Wonderful Upgrade in Performance

4.0 3 years ago

Comments: The customer service team has been responsive and timely in fixing most of our issues. They do charge for things that one would think would come as part of the set up package, such as working out kinks after go-live.

Pros:

We switched from Quickbooks to this system. It is easier to track documents, provides more legitimacy (nothing can be deleted, thus bookkeeping is far more reliable), and allows tracking of changes of documents by user so I can easily look at a document and see every person who has made changes and what they were.

Cons:

Searching for business partners (customers, vendors) is not as fluid as I'd like. You have to go into a couple different screens to see a full list or do a search but nothing is immediately visible. When saving documents (invoices, sales orders, etc) if two people are creating at the same time there is no warning as to who gets the document number, so you have to double check your number after saving; it is inconvenient.

smit
Owner in India
Accounting, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

One of the best business ERP solution

5.0 5 years ago

Comments: Overall very good ERP solution, it is also to be noted that 90% of fortune 500 companies uses SAP for their all business solutions.

Pros:

SAP AG is Germany based company who has developed business integrated ERP software which cater all your business requirement. 1. SAP has different modules within the software like material management, sales and Distribution, fixed asset etc which very well integrates with each other and helps to provide in depth solution for all business requirement. 2. SAP has ability to maintain complete audit trail, which helps the business user to fix the accountability of each user. 3. Data analysis is the one of the best feature that ultimately helps the business to take effective decisions. 4. User security, user authorization system is also added advantage which helps in managing authorized access to any system data.

Cons:

1. SAP is mainly suitable for large enterprises having employees strength more that 300-400, and where all roles and responsibility of the uses is clearly identified. 2. Its implementation cost and maintenance cost is high and sufficient training is also required to be given to all concerned users. 3. it is essential to have separate team who can help the user to solve all the issues related to SAP or some agency needs to be hired for such problems, which ultimately increases the cost of company. 4. Unless the roles and responsibility are not clearly identified there is no much benefit of the so called ERP solution. 5. In nutshell unless the company has good employee size and business then only SAP is suitable.

Verified Reviewer
Verified LinkedIn User
Retail, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Expandable ERP application for growing SMEs

4.0 2 years ago

Comments: We now have a centralised platform where all resources are streamlined in our organisation: logistics, accounting, service, ...

Pros:

- Possibility to make your own addons to customize the ERP program. - Drill down arrow buttons are very user friendly

Cons:

- Steep learning curve, difficult to implement this is a very small SME - support via local partner is not always fast

Tim
Compliance & HR Manager in UK
Business Supplies & Equipment, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Business One

3.0 3 years ago

Comments: Very disappointing. I have used multiple MRP/ERP products over the years and have been responsible for the implementation of 4 systems in previous roles. I have never come across a product quite so clunky as SAP B1. It's typical of a product that was built in a different era but has only been tweaked to bring it up to date - when what is really needed is to scrap it and rebuild from the ground up. Modern ERP systems require minimal implemention and training because they are so intuitive - SAP is overpoweringly bewildering.

Pros:

it's very powerful and versatile for use in almost any organisation. The ability to modify for your own use is almost limitless if you are prepared to invest a lot of money over time

Cons:

It's user experience which is very poor due to cluttered interface, lack of intuitive design and snail-pace speed. We have spent £100's of thousands on SAP over the past 3 years - and we are not significantly more efficient because of it.

juan
IT ANALYST PROGRAMMER OFFICER in Mexico
Aviation & Aerospace, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

SAP as an accounting business manager

3.0 2 years ago

Comments: It has been really very easy to handle it, you can visualize many things and activities, it has helped me a lot to know which orders are still open, which ones have already been filled, which ones have not been purchased. I can visualize the stock that is in all warehouses, it is really easy and saves time.

Pros:

he system is very practical, you can view the activities that have been carried out recently, and with regard to the modules, each activity is linked to the initial one. You can keep a good handle on the system, mostly to save time.

Cons:

So far I have not found something that I have not liked in the local version, with the web version I have some details.

Adnan
Supply Chain Planner in Pakistan
Wholesale, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Features with Flexibility!!

4.0 9 months ago

Pros:

It can handle pretty much the entire business management. The product is extremely flexible and customizable according to not only your business plan but each department that works differently in each organization. It can offer the controls where each individual can only view or change the document according to their department's profile. The real time data can help you make decision correctly.

Cons:

The cost might be the only reason why an organization will not opt for it as it is a bit high.

Raul
IT Business Analyst in US
Oil & Energy, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

SAP ECC 6.0

5.0 2 years ago

Comments: With business one I use the software in HR business process such as hiring , leaving , time management and payroll. Also all vendors and customer payments.

Pros:

The structure of the modules and the configuration tab. It is easy to browse and move around the user graphical Interface.

Cons:

There are configuration which is displayed with german language. These features should be removed as is difficult investigate when issues displayed.

Kanishka
Kanishka
Business solution executive in Sri Lanka
Verified LinkedIn User
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Why you should select sap

4.0 4 years ago

Comments: The software have all most all features of a ERP. good for medium and small scale business and this best software for rapidly growing business. system is capable taking care of functions such as manufacturing, finance and customer relationship management of an organization

Pros:

user friendly screens and the flow of the modules which makes easy for users to use also with help of add on the customer are cable of developing their need in to the system

Cons:

no petty cash and doesn't contain a good HR module ,but still can be integrated with 3rd party software

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Review on SAP Business One

4.0 4 years ago

Comments: SAP B1 is a good ERP system to use for Small and medium size companies. It has flexibility to expand in future.

Pros:

Its a 360 degree visibility about the operations in the organization. It is well integrated solution for all the departments. From Finance to Sales to Manufacturing, production etc.

Cons:

Its HR module is not all country ready and production module is not for very complex manufacturing. But can still sort it with their Add On solutions.

Raúl
Mechanical Designer in Spain
Architecture & Planning, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Great tool to bussines control

5.0 9 months ago

Comments: The daily use of this software makes you an expert and for this reason it's one way to really control you business .

Pros:

The control of all the pieces of the warehouse, from inventary, to buy, make customer offers, supplier orders and control all the production orders

Cons:

The learning it's so heavy experience and you have to know all the steps to do anything, it's not intuitive at all

Verified Reviewer
Verified LinkedIn User
Retail, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Good software for accountability between business

5.0 2 years ago

Pros:

It's really a complete software for business operations and accounting. It can be highly customizable but keep in mind those customizations in case you have other systems connected.

Cons:

Because it has so many things, it can be overwhelming. SAP Notes are all over the place and KB are behind S users. It has a high step learning curve but after some practice, you can do it.

Joaquin
Financial Analyst in Chile
Accounting, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

SAP. Vital to the day to day work.

4.0 4 years ago

Comments: I would had someone familiarized with the software before buying SAP, but otherwise, its almost risk free.

Pros:

The amount of work time and workload SAP reduces its staggering, we would had been overwhelm by work otherwise. It streamlines information. its one in all application so you dont need any other kind of software unless you require some specified function.

Cons:

My only Con with the software its entry level knowledge required to use it to its full potential. Granted, there is material online and their technical support is top notch so everyone can learn.

Satomi
Controller in US
, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Takes time to learn but it's worth it

4.0 5 years ago

Pros:

You can do almost anything with this software and allows users to customize it. I like how you can drill down all the information. It takes time to learn all the features but once you learn it allows you to use however you want to and it is really worth it.

Cons:

It's not very user friendly - once there is an error only people with deep knowledge can fix the entry.

NELSON
NELSON
Consultor SAP Business One - Inteligencia de Negocios in India
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

SAP Business One is the best ERP for any size companies.

5.0 5 years ago

Pros:

The key is the implementation and SAP Business One will be the best tool in your work, all kind of transaction have a traceability and you have your information on time. I like SAP Business One.

Cons:

NO cons with the provider, No cons with SAP Business One, the real problem is with the people that want to made the old procedures in a new tool with the bests practices.

Greg
IT Specialist in US
Chemicals, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

SAP

5.0 4 years ago

Comments: It is great software to use along with third party add-ons to keep track of inventory, pricing, etc..

Pros:

SAP Business One is a great software to automate our business financials along with using third party add-ons it works great for warehouse inventory management.

Cons:

Biggest issue I have with the software is the license pricing. It gets very expense to implement.