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SAP Business One Reviews

About SAP Business One

SAP Business One is an enterprise resource planning (ERP) solution that assists with accounting, sales, CRM, inventory and more.

Learn more about SAP Business One

Pros:

SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business.

Cons:

Can be extremely difficult. Searching for a particular report or document may need several steps and be too involved for straightforward reporting.

SAP Business One ratings

Average score

Ease of Use
3.9
Customer Service
4.0
Features
4.3
Value for Money
4.0

Likelihood to recommend

8.0/ 10

SAP Business One has an overall rating of 4.3 out 5 stars based on 331 user reviews on Capterra.

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Filter reviews (331)

Audrey
Audrey
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

SAP business one simplifies organization management

4.0 2 years ago

Comments: SAP in the workplace helps us to organize our files and reduce the amount of paper we use. We are able to successfully plan for the future of our company by using information from our sap business software. Our efficiency has increased because to Sap's business features.

Pros:

The reporting tools in SAP Business One are fantastic, and I highly recommend them. I am able to create reports on a wide range of subjects, which has really aided my performance monitoring and decision-making. Sap business one has made it much simpler for us to run our company. Assist us in keeping track of our stock and making sure we don't waste money on unneeded expenses.

Cons:

The Human Resources Management subfield is a little corner of the business world. There is less emphasis on production planning when compared to SAP's All-in-One Software. In addition, accessibility via mobile devices presents a number of difficulties.

Hanane
Freelance in Morocco
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Business Administration

5.0 last year

Comments: A very wonderful experience and still like you

Pros:

Its ease of Use and comprehensive functionality , scalability, integration capabilities, customization options, reporting and analytics tools, user-friendly interface, and powerful support system make it a popular choice for companies looking to streamline operations

Cons:

From a financial point of view .It is expensive for micro companies

Zyad
Technical IT Support in Jordan
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

SAP Business One ERP

3.0 last year

Pros:

SAP B1 is SAP's most popular and mature SMB ERP product in the market for 18+ years and with over 75000 customers worldwide. available on-premises and hosted, B1 is exclusively distributed by partners and includes broad functionality beyond finance in areas such as CRM, inventory, and MRP.

Cons:

Implementation of B1 can have significant hidden costs including hosting, testing, custom reporting, and significant extra consultancy hours needed for upgrades and updates.

Anders
Production Supervisor in Denmark
Food Production, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great ERP system for mid-top tier production companies

4.0 3 months ago

Comments: Fantastic ERP system for bigger companies which need stable operations with reliable stock management, forecasting etc.

Pros:

It is stable solution. It is like a swiss knife. Has all functions in a company from sales management to production

Cons:

It has so many features and the user interfaces arent always intuitive. It is good when you know the system. Then it is faster to use however when you need to start up or find a new feature it isnt intuitive.

Joshua
Senior SAP Business One Consultant in Kenya
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

This is one of the best if not the best ERP for Small and Medium Sized Entities

5.0 last year

Comments: Overall, most clients who have chosen to upgrade to SAP Business One from smaller legacy app never regret the decision. As long as you work with a good SAP partner company to implement the solution well/properly, you will get full value for your money.

Pros:

- I have taken part in SAP Business One implementation of over 30 companies in various industries in my 8 years experience as a SAP Business One Consultant. I can confidently say that this is a more than sufficient ERP solution for small and medium sized entities. It has all the business areas covered in one system. Some of this business areas/modules include: finance, inventory, supply chain(sales and procurement), producing, CRM, project management etc.- One of the main strengths that SAP Business One is known for is the customization capabilities it comes with. There are numerous customization tools that helps us consultants tailor the product to a specific customer's needs. Consultants can create custom queries, crystal reports, formatted searches(FMS), approval procedures, alerts, user defined fields, user defined tables, user defined objects. controls etc. - You can easily integrate SAP Business One to other external applications to seamlessly send data between eternal applications to SAP Business One. An example of this, you can have an external app used by sales people at the field to book orders. The orders can then be pulled into SAP in the order table. This can be a good way to save money on SAP B1 license costs.

Cons:

- It is not a very affordable ERP option for most small companies. The cost of licenses and the implementation cost can be a heavy investment.

Gordon
Senior SAP Consultant in Canada
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

One of the best ERPs in the Market for Small and Medium Sized Companies

5.0 last year

Comments: Overall, I love SAP Business One and I am glad I got into this career. It's a fulfilling career to be able to help transform lives using technology.

Pros:

- I have been a SAP Consultant for over 6 years now and I have seen how the system has transformed companies for the better. SAP Business One is a fully fledged ERP system that has all the functionalities you would need in an ERP system from financial management and reporting, Accounting, inventory management, Customer Relationship Management(CRM), Production, Full Supply chain management just to name a few of the main functionalities. - One of the strongest factors about SAP Business One has to be the customization capabilities. Let me talk about Addons. If a specific customer requirement cannot be met by SAP Business One, a developer develop an addon on top of SAP Business One to provide that specific functionality. For example, there is a client we had to develop 5 addons for since their business was quite unique and abit complex. At the end of the implementation, we had met al the requirements and the client was happy.- In terms of customization, SAP Business One provides tools like, user defined tables, user defined fields, queries, crystal reports, alerts, approvals, etc to help configure a company to their own unique specifications.-

Cons:

Not many companies can afford SAP Business One in terms of the implementation cost and licensing cost. It's a huge lifetime investment so getting a client who is ready to make that switch from their legacy ERP is usually a lengthy process which involves a lot of financial considerations.

Caroline
SAP B1 Freelancer in Canada
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best ERP solution for SMES and also Larger Companies With Branches

5.0 2 years ago

Comments: I love Sap Business One. It's a great product that I will forever vauch for.

Pros:

- SAP Business One is a system that has been there for many years. It is tried and tested and is a very stable ERP software that has almost all the business functionalities (financials, sales, purchasing, human resources, inventory, MRp, CRM etc) integrated and working together in a single unit.- SAP Business One is also very customizable and easily integrate with many of the other common software solutions in the market- I use Sap Business One to manage my own small airbnb business and its the best thing for my business as long accounting is concerned. As long I make accurate postings on time, I get to report the true reflection of my business and make the right decisions.

Cons:

SAP Business One is not a cheap system but with the right consultant behind your implementation, you will definitely be getting value for your money.

Deserie
Tax Analyst in US
Food Production, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent for consolidating multiple business areas/ reporting

4.0 2 years ago

Pros:

During the closing period, consolidating various business area reports into a single system significantly simplifies the process and reduces the likelihood of errors.

Cons:

Getting accustomed to all the navigation and features proved to be a learning curve. However, I'm uncertain if it's specific to our company's setup, but I find that the system logs me out quite quickly, necessitating multiple logins throughout the day when I use it.

Kasun
Civil Engineer in Sri Lanka
Civil Engineering, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Business One for project visualization

5.0 3 months ago

Comments: As the overall picture, this is very useful tool when it comes to construction planning and visualization.

Pros:

Used this software as a project planning and monitoring tool. It is impressive that this tool allows to input all data from stores, construction sites, offices etc and visualize total cost and the returns very effectively.

Cons:

This interface is not mush user friendly. So most of new commers struggled a lot to get familiar with this.

Verified Reviewer
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Number 1!

5.0 9 months ago

Pros:

One thing I really liked about the SAP Business One is that it is reliable for your business documentation. Another feature that is very helpful is that Microsoft SQL Server is available here.

Cons:

For a beginner who don't have a training using this, it will be very hard to learn this SAP Business One on your own.

Andrea
Director of Accounting in US
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful but expensive system

5.0 2 years ago

Comments: The system is great, and it can basically do anything you need it to do from a financial perspective if you take the time to customize it to your needs.

Pros:

SAP is a very powerful system with a great deal of capabilities. The problem is that so much customization is needed to get the system to where you want it. The implementation team worked with SAP to customize the system, but without having in-house SAP experts, the customization team didn't know exactly what add-ons and customizations were needed. I think more work is necessary on the front end for businesses and SAP implementation specialists to plan what the company needs SAP to do for them.

Cons:

The system is very expensive and only makes sense for very large companies. All ad-ons are extra, so the original quoted price is vastly different from the price once the system is completely rolled out and implemented. Not enough assistance was provided by SAP in the implementation phase, so we were paying for things that weren't utilized to their full capacity.

Valeria
Valeria
IT Analyst in Mexico
Verified LinkedIn User
Logistics & Supply Chain, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Robust solution for finances

5.0 2 years ago

Pros:

SAP Business One is a great program to manage finances with. You are able to obtain Reports, manage taxes, and integrate with other systems in a very simple way.

Cons:

I can't think of a con off the top of my head.

Verified Reviewer
Verified LinkedIn User
Food Production, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic ERP solution for small/mid-size manufacturing operations

5.0 last year

Comments: We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost manufacturing operation that aren't quite at the S/4HANA level. It's priced lower to suit small businesses, but it still has all the modules you need to automate tons and tons of processes across your organization. It also performs well and has a lot of customization options. Great solution overall

Pros:

Business One supports tons of automated workflow creation options that were very helpful for us across different departments. With these, we were able to make a lot of our inventory check, invoicing, logistics, and auditing processes almost completely automatic. They saved us a lot of working hours and reduced the chances of human error

Cons:

It's a real challenge for IT teams to implement it properly. It takes months to implement it fully and you still have to do maintenance afterwards. Even though it's easier than some of the other bigger ERP tools, you'd still need a pretty solid IT team to get it running

Katerina
Manager in Türkiye
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Solid Business Management Solution for Growing Operations

5.0 last year

Comments: I've been using SAP BO for about two years and I can say that it's one of the most powerful business management solutions you can have as you expand your operations. We rely on in for inventory, order management, fulfillment, and a lot more. It's very customizable and integrates well with outside tools. All in all, it's definitely driven value for our business.

Pros:

I love how customizable SAP products are. Most of the time, with other tools, you're conformed with the boundaries of the product, whereas with SAP, we've been able to customize everything that comes with it to fit our needs, and even set up the product to work in tandem with processes we have that rely on other tools.

Cons:

I think the support aspect needs a bit of improvement. We could definitely benefit from having people to help with issues and councel us as to how else we can use the product.

Mohamed
IT admin in Saudi Arabia
Plastics, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good but expensive

5.0 last year

Pros:

The Productivity, reporting and integration

Cons:

The cost of the implementation and the Annual Maintenance contract are expensive

Verified Reviewer
Verified LinkedIn User
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

All in one product for manufacturing firms

5.0 last year

Comments: We use this software for order management, inventory tracking, financial matters such as tax purposes, and other accounting purposes and it has been great so far to work with. The only thing I would want is fewer modules and more flexibility in adding some fields in some scenarios.

Pros:

It has the capability to handle all business functionalities including orders, inventories, invoices, and accounting management things as well. One can use this for both financial and non-financial purposes.

Cons:

sometimes it has a limited number of fields that can be edited, which can be made better by allowing users to add those fields. Also, it has a lot of modules which makes it harder for beginners to understand and a professional has to switch between the modules back and forth to go from one to another.

Manish
Manish
AM in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

i had very good experience

5.0 2 years ago

Comments: i really loved it all

Pros:

I really love the dynamic. Anybody that has the notion that it’s boring clearly hasn’t done any work in software. There’s so much time to spend on figuring out what to do before you actually do any of the work, there’s a lot of fun to be had there. It’s an incredibly creative field where you make translations from business goals and concerns to software designs.

Cons:

Honestly, I think that is so stupid and hypocritical. I still do not understand how this is still considered “acceptable "in some Teams. Nothing wrong with asking people for a time estimate, but using that value against them is just nonsense and destructive.

Navneet
Navneet
Digital Marketing and Developement in Fiji
Verified LinkedIn User
Retail, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Very Structured and Professional ERP

5.0 last year

Comments: It has been a wonderfull 1 year working with SAP

Pros:

Its Very Straight Forward a lot of integration Options available With Eccomerce and Etc

Cons:

Nothing much to Dislike the Software works well and as per requirement

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great Tool for Business Intelligence

4.0 2 years ago

Comments: SAP Business One has transformed the way I manage my tasks.

Pros:

I use SAP Business One for Business Intelligence. I love that I can access my BI data from anywhere, so I can stay on top of my business even when I'm on the go.

Cons:

The price of SAP Business One can be a bit high.

Brijesh
IT Coordinator in Türkiye
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

User-friendly ERP solution

5.0 2 years ago

Comments: I'm really very happy to use the CRM features in SAP Business One and I would definitely recommend it to others.

Pros:

I love the CRM features in SAP Business One. It' so easy to keep track of our leads and customers, and the system makes it easy to send them personalized messages and offers.I've also been able to use the CRM features to track our sales pipeline and close more deals.

Cons:

SAP Business One is a great software for small and medium businesses, but it can be expensive.

Jose Julian
Jose Julian
Geologist in Ecuador
Verified LinkedIn User
Environmental Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Transforming Small Business Operations with SAP Business One

4.0 2 years ago

Comments: SAP Business One is a complete ERP solution designed for small and medium-sized organizations. Its easy-to-use interface and connection with other SAP systems and third-party apps make it a versatile and powerful platform for handling financials, sales, purchasing, inventory, and production. However, customization options may be limited, and ownership costs may be high. Nonetheless, SAP Business One is a solid choice for businesses looking for a comprehensive and user-friendly ERP solution.

Pros:

SAP Business One contains a wide range of features, including financial management, sales, purchasing, inventory management, and production management.It has a user-friendly interface that is simple to use, making it suitable for non-technical users.Businesses can increase the platform's capabilities and combine it with current systems by integrating it with other SAP solutions and third-party apps.

Cons:

Customizations may be limited, and more extensive customizations may necessitate the use of additional development resources.Some features may be lacking in comparison to those found in larger, more complex ERP solutions.The cost of ownership can be substantial, as it includes license payments as well as continuous maintenance and support.

Idaly
Idaly
Project Manager in US
Verified LinkedIn User
Semiconductors, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Powerful functions and good results as it is a complete software.

5.0 2 years ago

Comments: It is the perfect software to keep our finances in order, it improves and optimizes our work, it has allowed us to improve our resources, we easily improve positive results, it allows us to increase our profits in the short term and offers good integration in each of the departments.

Pros:

The simplicity and integration that is SAP Business One is what attracts the attention of this software, the large number of modules is good, perfect for inventory, finance, it is a good ERP, CRM, it is excellent for accounting transactions, it is very customizable to our different needs.

Cons:

We have had no problems since we used it, nor has the price been an inconvenience nor have we had errors at any time.

Estie
Grants Manager in Israel
Nonprofit Organisation Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Program

5.0 2 years ago

Pros:

SBO is easy to use. It has a multi-currency option in transactions, which is crucial for organizations working with many currencies. The user interface is available in many languages. Reports are easy to produce and the details level is customizable.

Cons:

Trial Balance doesn't have the option to see Foreign Currency, Local currency, and System Currency in one report. You can not hide the accounts that aren't used form the accounts list.

Alaa
CAD CAM Designer in Jordan
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

the best for managing customers' orders.

5.0 2 years ago

Comments: The best CRM module I work with is SAP CRM.

Pros:

SAP Business One has the deep ability to customize the system, we customized it to a level Like it was made especially for us.

Cons:

I worked for a good period of time on this system and I didn't find any disadvantage.

Dominique
Dominique
pédiatre in Cameroon
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

sap business one business management review

4.0 2 years ago

Comments: Whenever the software is ready to run in the business, the overall experience is flexible

Pros:

With the software your can have a total control on the business at all steps of the development of the business. It combined tool to carry of inventory of the goods being handled. Integration with and AI let it be more credible and exact.Easy to customize with a the Constant availability of the customer service support. The software have a mobile versions to get control of the business where ever you need.

Cons:

High customization need to set the software to handle the business