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Global Delivery Model

Global delivery model (GDM) refers to the resources and methods used when an organization's service provider sources skills from around the world for IT and business-related tasks. It can include IT skills, labor, tools, procedures, policies, management, human-resource functions, delivery processes, and infrastructure. All of these assets and methodologies come together to increase the success of an enterprise's projects. A GDM should consist of a secure and scalable global infrastructure supported by investments to manage or mitigate risks within an organization.

What Small and Midsize Businesses Need to Know About Global Delivery Model

An SMB's service provider might use a GDM to source IT and business resources from multiple global locations to complete projects more efficiently. This model provides the service provider with ongoing resource availability and finds the best skills and expertise from around the world, leading to more successful outcomes for the SMB.

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