---
description: See the top Customer Retention Software solutions in Ireland. Capterra offers software reviews, prices, and features helping you find the best software for your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Retention Software - Prices & Reviews - Capterra Ireland
---

Breadcrumb: [Home](/) > [Customer Retention Software](https://www.capterra.ie/directory/34255/customer-retention/software)

# Customer Retention Software

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> Customer Retention Software helps companies analyze customer journeys, track engagement metrics and satisfaction to improve their customer retention.

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## Products

1. [ChurnZero](https://www.capterra.ie/software/157980/churnzero) — 4.7/5 (129 reviews) — ChurnZero is the platform and partner for customer growth.
2. [Customerscore.io](https://www.capterra.ie/software/1072389/Customerscore-io) — 4.8/5 (17 reviews) — Customerscore.io helps you retain and grow your customers. It’s a customer-level product analytics platform built for SaaS teams.
3. [Custify](https://www.capterra.ie/software/190125/custify) — 4.9/5 (122 reviews) — Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value.
4. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews) — Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.
5. [Hotjar](https://www.capterra.ie/software/163516/hotjar) — 4.6/5 (539 reviews) — Hotjar is website analytics software that provides heatmaps, recordings, surveys, and tools to understand and optimize websites.
6. [Campaign Monitor by Marigold](https://www.capterra.ie/software/76928/campaign-monitor) — 4.5/5 (505 reviews) — Campaign Monitor by Marigold is an email marketing tool that enables anyone to send beautiful, targeted, and effective email campaigns.
7. [Xoxoday](https://www.capterra.ie/software/153149/rewards-platform) — 4.4/5 (260 reviews) — Xoxoday is an AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions.
8. [XM for Customer Experience](https://www.capterra.ie/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
9. [ReviewTrackers](https://www.capterra.ie/software/140801/reviewtrackers) — 4.7/5 (172 reviews) — ReviewTrackers business solutions allow for analyzing, amplifying \& maximizing insights to accelerate acquisition and retention.
10. [Braze](https://www.capterra.ie/software/155423/appboy) — 4.7/5 (168 reviews) — Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love.
11. [Emma by Marigold](https://www.capterra.ie/software/75428/emma) — 4.2/5 (156 reviews) — Emma by Marigold makes it easy for teams of all sizes to create and collaborate on campaigns that drive conversions and revenue.
12. [Whatfix](https://www.capterra.ie/software/143008/whatfix) — 4.6/5 (77 reviews) — Whatfix maximizes the ROI of digital investments by enabling end-users with GenAI-driven in-app guidance and simulated training.
13. [GUIDEcx](https://www.capterra.ie/software/175189/guidecx) — 4.7/5 (64 reviews) — GUIDEcx is a customer onboarding platform for internal and external teams designed to shorten time to value and decrease churn.
14. [MoEngage](https://www.capterra.ie/software/164687/sherpa) — 4.3/5 (58 reviews) — MoEngage is an insights-led customer engagement platform that empowers marketers and product owners with AI-driven insights.
15. [Screeb](https://www.capterra.ie/software/1021951/screeb) — 4.5/5 (42 reviews) — We help companies to understand, ask, engage and guide their users, all in one place.
16. [WebEngage](https://www.capterra.ie/software/143401/webengage) — 4.5/5 (32 reviews) — WebEngage is a customer data platform \& marketing automation suite that makes user engagement \& retention simplified.
17. [Planhat](https://www.capterra.ie/software/149430/planhat) — 4.6/5 (28 reviews) — Planhat is a customer platform built to give insights, manage workflow and drive customer experience.
18. [Pushwoosh](https://www.capterra.ie/software/163449/pushwoosh) — 4.4/5 (20 reviews) — Boost customer retention with personalized engagement powered by Pushwoosh.
19. [Talon.One](https://www.capterra.ie/software/159778/talon-one) — 4.8/5 (16 reviews) — Offer your customers a personalized and memorable experience without building your loyalty program from scratch.
20. [Selligent](https://www.capterra.ie/software/164255/selligent) — 4.6/5 (15 reviews) — Selligent is a multi-channel platform that blends insight and engagement to meet consumers' needs moment by moment.
21. [Revinova](https://www.capterra.ie/software/136485/revinova) — 4.6/5 (14 reviews) — Revinova is an Agentic AI Orchestration and Enablement Platform that empowers businesses to build intelligent AI agents
22. [Sailthru](https://www.capterra.ie/software/155116/sailthru-customer-retention-cloud) — 3.9/5 (11 reviews) — Marketing personalization platform with omnichannel data collection, customer profiles building, and analytics.
23. [Maqsam](https://www.capterra.ie/software/1068941/Maqsam) — 4.5/5 (11 reviews) — Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience.
24. [CausalFunnel](https://www.capterra.ie/software/1062383/causalfunnel) — 5.0/5 (10 reviews) — CausalFunnel increases site conversion by custom AI models such as personas and AI shop assistants.
25. [Freshsuccess](https://www.capterra.ie/software/145293/natero) — 4.6/5 (8 reviews) — Customer Success Management platform for B2B subscription services.

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## Related Categories

- [Mobile Marketing Software](https://www.capterra.ie/directory/31308/mobile-marketing/software)
- [Email Marketing Software](https://www.capterra.ie/directory/30013/email-marketing/software)
- [Customer Satisfaction Software](https://www.capterra.ie/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.ie/directory/10031/customer-loyalty/software)
- [Customer Success Software](https://www.capterra.ie/directory/30961/customer-success/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/34255/customer-retention/software)
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Each day worldwide, over 2.6 million customers are attracted, engaged and delighted with our intuitive yet flexible system of action. \n\nThe Planhat platform empowers everyone in your organization to consolidate, analyze and act on all your data, becoming more customer-centric and data-driven than ever before. From rolling out autonomous transport systems to distributing new medicines, we’re proud to help make our customers better at what they do best.\n\nAlongside our customers, we’re building at the forefront of healthcare & life sciences, finance, connected business, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3232b22-4e80-4c47-8d18-baac27684e63.png","url":"https://www.capterra.ie/software/149430/planhat","@type":"ListItem"},{"name":"Pushwoosh","position":18,"description":"Reduce churn and increase customer lifetime value through effective retention strategies fueled by Pushwoosh. Deliver personalized, omnichannel experiences that drive engagement, loyalty, and repeat purchases.\n\n✔ Targeted re-engagement: Win back inactive users with tailored campaigns.\n✔ Personalized promotions: Boost sales with relevant product suggestions.\n✔ Omnichannel communication: Engage customers through push notifications, emails, SMS, in-app messages, and WhatsApp.\n✔ Loyalty reinforcement: Reward and incentivize loyal customers.\n✔ Customer lifecycle management: Optimize interactions at every stage of the customer journey.\n✔ Actionable analytics: Measure retention metrics and optimize campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd547ef9-7f91-411f-85a0-c4b2f497c74a.png","url":"https://www.capterra.ie/software/163449/pushwoosh","@type":"ListItem"},{"name":"Talon.One","position":19,"description":"Talon.One is the world's most powerful customer loyalty software. With the functionality given you can reward your customers with personalized incentives and experiences that best reflect their interactions with your brand. Ideal for B2C high-growth companies & enterprises.\n\nTalon.One's solution is used by worldwide leaders from a wide range of industries such as Ticketmaster, Eddie Bauer, JD Sports, Burger King.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dcf8ed0f-6ed8-4aec-afe9-e8cd1b19142a.png","url":"https://www.capterra.ie/software/159778/talon-one","@type":"ListItem"},{"name":"Selligent","position":20,"description":"Ready to increase customer lifetime value and boost ROI? Selligent does just that, enabling large, enterprise-level B2C brands to engage consumers across email, mobile, social, web, and print. Built for marketers, our platform is incredibly easy to use for everything from data management to multi-channel communication and behavioral retargeting. Powered by rule-based logic and enhanced with AI/machine learning, we create relevant experiences for individual consumers like never before.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63b52ba6-1631-426c-a84b-669119ce083a.jpeg","url":"https://www.capterra.ie/software/164255/selligent","@type":"ListItem"},{"name":"Revinova","position":21,"description":"Revinova is an Agentic AI Orchestration and Enablement Platform designed to transform how businesses educate, engage, and convert customers, partners, and prospects.\nWe combine the power of intelligent AI agents with a robust persona-based learning system to drive Knowledge-Led Growth™ at scale.\nOrchestration Layer:\nEasily build, deploy, and govern AI agents purpose-built for sales, support, onboarding, or marketing enablement — all from a unified interface.\n\nEnablement Layer:\nCreate and deliver personalized learning experiences, track content engagement, and empower Customer Success, Marketing, and Channel Partner teams to reduce churn, accelerate onboarding, and boost conversion.\nWith seamless integrations, enterprise-grade security, and actionable analytics, Revinova enables you to orchestrate intelligent workflows and scale your education-led initiatives with confidence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3f528d80-5e86-4dcc-8234-1e21af7e32b2.jpeg","url":"https://www.capterra.ie/software/136485/revinova","@type":"ListItem"},{"name":"Sailthru","position":22,"description":"Marketing personalization platform with omnichannel customer connection, data collection, customer profiles building, and analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b6a4cc97-94c3-445c-9c00-465c7fea5489.jpeg","url":"https://www.capterra.ie/software/155116/sailthru-customer-retention-cloud","@type":"ListItem"},{"name":"Maqsam","position":23,"description":"Maqsam is the customer service software built for the Arab world. We help Arabia’s most loved businesses transform everyday customer service into meaningful, delightful experiences that drive loyalty and trust.\n\nAt the heart of Maqsam is our Arabic-first AI agent, designed to understand the nuances of the region’s dialects, cultures, and customers. Integrated seamlessly into our customer service software, it empowers teams to connect, listen, and deliver support 24/7, combining the reliability of automation with the clarity and reassurance of human understanding.\n\nMaqsam was built to be easy to adopt and effortless to grow with, backed by a support that listens first and responds with clarity. By pairing proven technologies with a deep understanding of the Arab market, we help businesses evolve from manual work to fully automated service and outreach, scaling with confidence while keeping every customer interaction personal and memorable.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/259d97ff-d505-4e9c-a9fe-f93164eddd22.png","url":"https://www.capterra.ie/software/1068941/Maqsam","@type":"ListItem"},{"name":"CausalFunnel","position":24,"description":"CausalFunnel is an AI platform designed to boost business conversions, optimize marketing spend, and increase customer lifetime value. It offers four packages: Basic for conversion prediction and attribution analytics; Growth which adds customer lifetime value insights; Enterprise with ad optimization; and Enterprise Plus for comprehensive search optimization. Key features include cookie-agnostic tracking, attribution models, behavior prediction, and custom AI development. By understanding both known and anonymous users, CausalFunnel focuses on maximizing revenue. It stands out with its cookieless tracking for privacy-focused analytics and boasts a 300% conversion increase through personalized experiences. Supported by expert advisors, CausalFunnel combines AI innovation with tangible business growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed1ac5a3-0d74-4334-a769-11052905e58a.png","url":"https://www.capterra.ie/software/1062383/causalfunnel","@type":"ListItem"},{"name":"Freshsuccess","position":25,"description":"Intelligent Customer Success software that helps businesses prevent churn, increase account expansion, and strengthen customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9256ab41-a9ab-4b9e-80b9-5f1c364b1bdd.png","url":"https://www.capterra.ie/software/145293/natero","@type":"ListItem"}],"numberOfItems":25}
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