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Customer Retention Software
Customer Retention Software helps companies analyze customer journeys, track engagement metrics and satisfaction to improve their customer retention.
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Customer success management platform that enables businesses to reduce churn and increase revenue from the existing customer base.
Learn more about Akita
Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop.
Learn more about Akita
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value.
Learn more about Custify
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well.
Learn more about Custify
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Offer your customers a personalized and memorable experience without building your loyalty program from scratch.
Learn more about Talon.One
Talon.One is the world's most powerful customer loyalty software. With the functionality given you can reward your customers with personalized incentives and experiences that best reflect their interactions with your brand. Ideal for B2C high-growth companies & enterprises.
Talon.One's solution is used by worldwide leaders from a wide range of industries such as Ticketmaster, Eddie Bauer, JD Sports, Burger King.
Learn more about Talon.One
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Boost customer retention with personalized engagement powered by Pushwoosh.
Learn more about Pushwoosh
Reduce churn and increase customer lifetime value through effective retention strategies fueled by Pushwoosh. Deliver personalized, omnichannel experiences that drive engagement, loyalty, and repeat business.
✔ Targeted re-engagement: Win back inactive users with tailored campaigns.
✔ Personalized promotions: Boost sales with relevant product suggestions.
✔ Omnichannel communication: Engage customers through push notifications, emails, SMS, in-app messages, and WhatsApp.
✔ Loyalty reinforcement: Reward and incentivize loyal customers.
✔ Customer lifecycle management: Optimize interactions at every stage of the customer journey.
✔ Actionable analytics: Measure retention metrics and optimize campaigns.
Learn more about Pushwoosh
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Hotjar provides digital experience insights. Understand how users behave on your site, what they need, and how they feel, fast.
The slow, manual days of collating data and feedback are over. Hotjar is an intuitive, visual way to discover, consolidate, and communicate user needs. It provides digital experience insights that show how users behave and what they feel strongly about, so you can confidently build online experiences that drive results.
Trusted by more than one million websites in 180+ countries.
Learn more about Hotjar
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Campaign Monitor by Marigold is an email marketing tool that enables anyone to send beautiful, targeted, and effective email campaigns.
Campaign Monitor by Marigold is a straightforward email marketing tool that enables marketers to send beautiful and personalized emails, creating a reliable channel to grow engagement with subscribers and promote loyal readership and conversions. Beautiful templates, drag-and-drop builder, and engagement-based segmentation allow marketers to deliver targeted content to large lists of subscribers without any technical expertise.
Learn more about Campaign Monitor by Marigold
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
Stop customer issues from becoming lost revenue with the world's most advanced, AI-driven customer experience platform. Qualtrics XM for Customer Experience gives every employee the tools they need to improve every key moment along the customer journey. Empower your organization with real-time feedback, role-based dashboards, predictive insights, automated workflows, and more.
Learn more about XM for Customer Experience
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention.
ReviewTrackers empowers 175,000+ business locations to understand their customers better through advanced review and customer feedback technology.
Our business solutions allow for analyzing, amplifying, and maximizing insights to accelerate business acquisition and improve retention while driving more authentic connections with customers.
Learn more about ReviewTrackers
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Emma by Marigold makes it easy for teams of all sizes to create and collaborate on campaigns that drive conversions and revenue.
Emma by Marigold is a robust email marketing platform that makes it easy for teams of all sizes to create and collaborate on beautiful campaigns across departments or locations, delivering a seamless brand experience that increases engagement and drives more revenue from email. Our team-oriented product design, powerful integrations and award-winning professional services make it easier than ever for marketers to do their very best work.
Learn more about Emma by Marigold
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.
ChurnZero is your platform and partner for Customer Success. We help your subscription business improve efficiency, increase revenue, and deliver better customer experiences to succeed at scale. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers, Customer Success AI™ and more. We’re also your team’s trusted partner, consultant, and coach, dedicated to helping you focus on the work that matters most.
Learn more about ChurnZero
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love.
Braze is a leading customer engagement platform designed to help brands foster lasting relationships with their customers. With a focus on customer retention, Braze helps marketers unlock the full potential of their customer data to create the kind of personalised cross-channel experiences that keep customers coming back for more. Join the ranks of successful brands like KFC and HBOMax and elevate your customer retention strategy with Braze today!
Learn more about Braze
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Whatfix maximizes the ROI of digital investments by enabling end-users with GenAI-driven in-app guidance and simulated training.
Whatfix is advancing the "userization" of application technology, empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience for internal and customer-facing applications.
Learn more about Whatfix
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
GUIDEcx is a customer onboarding platform for internal and external teams designed to shorten time to value and decrease churn.
GUIDEcx is a customer onboarding platform designed to shorten time to initial value, reduce customer churn, and increase team capacity by automating engagement with internal and external teams during implementation projects.
Persona-based project views, intelligently forecasted end dates, robust integrations, task automation, and engagement through the portal, email, or mobile app keep your customers at the center of every project.
Learn more about GUIDEcx
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
MoEngage is an insights-led customer engagement platform that empowers marketers and product owners with AI-driven insights.
MoEngage is an insights-led customer engagement platform, that empowers marketers and product owners with AI-driven insights and the ability to instantly turn those insights into cross-channel experiences that customers love.
Unlike campaign automation and analytics tools, which force marketers to be more campaign centric - MoEngage empowers marketers to be customer-centric, through intelligent insights about customers’ journeys, preferences, lifestyle affinities, and more. With MoEngage, mark
Learn more about MoEngage
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
We help companies to (re)connect with their customers
to enhance digital experience.
Screeb redefines the way businesses collect and manage feedback to better understand their customer's needs:
- See how people are using your app
- Ask questions to better understand their behaviour
- Get qualitative insights to improve your product
Screeb helps you to know who is using your app and to spot improvement areas for your product. Get a clear understanding of why your users act like this, what they want and what you should do next.
Learn more about Screeb
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Lebesgue: Marketing and LTV is your AI CMO, providing custom solutions for eCommerce success.
Boost your profit and marketing ROI with Lebesgue, the AI-powered marketing companion for eCommerce stores. Say goodbye to marketing mistakes and hello to data-driven growth. Lebesgue scans your store analytics, Facebook ads, TikTok ads, and Google ads performance to identify opportunities for improvement and growth. Our AI-driven insights help you fix mistakes on Google, TikTok, and Facebook Ads that may be hurting your marketing profit.
Learn more about Lebesgue
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Marigold Engage is a multi-channel platform that blends insight and engagement to meet consumers' needs moment by moment.
Ready to increase customer lifetime value and boost ROI? Marigold Engage does just that, enabling large, enterprise-level B2C brands to engage consumers across email, mobile, social, web, and print. Built for marketers, our platform is incredibly easy to use for everything from data management to multi-channel communication and behavioral retargeting. Powered by rule-based logic and enhanced with AI/machine learning, we create relevant experiences for individual consumers like never before.
Learn more about Selligent by Marigold
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Raven360 creates product experts and stops churn with our learning delivery platform built for onboarding B2B SaaS customers.
At Raven360, we know that you want to train customers so you can scale your business. We believe a lack of product competency should never be why a customer churns. Stop wasting time and damaging your brand reputation. Instead, feel confident and in control while creating product experts at scale with our learning delivery platform built for onboarding and training B2B SaaS customers.
Learn more about Revinova
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Marketing personalization platform with omnichannel data collection, customer profiles building, and analytics.
Marketing personalization platform with omnichannel data collection, customer profiles building, and analytics.
Learn more about Sailthru by Marigold
Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Customer Success Management platform for B2B subscription services.
Intelligent Customer Success software that helps businesses prevent churn, increase account expansion, and strengthen customer relationships.
Learn more about Freshsuccess
Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
The Award-Winning B2B Customer Engagement & Loyalty Platform.
Apex is transforming the way companies engage with their B2B customers.
The Award-Winning B2B Customer Engagement & Loyalty Platform.
Offering a range of innovative B2B marketing capabilities, Apex is transforming the way companies engage with their customers.
With Apex’s innovative loyalty platform incentivizing and rewarding your customers for their actions, we not only enhance customer loyalty but significantly boost sales.
Businesses experience a typical increase in sales of 15%.
Let's connect to discuss what Apex can deliver to elevate your business.
Learn more about Apex Loyalty
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels & apps.
Stames is a SaaS platform that connects businesses to customers by improving their customer services/experiences, sales pipelines and messaging channels. Monitor, track and easily respond to customer issues, orders, complaints, feedback, requests etc across multiple channels and apps such as Facebook, Instagram, Whatsapp, API, Emails, Contact Forms etc or via self-service customer portals.
Never leave a customer request unattended ever again. Get reminders and notifications via SMS and Email.
Learn more about Stames
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Vendeo enhances website engagement and conversion rates by integrating interactive video pop-ups on every page.
Vendeo is an interactive video software that allows users to add interactive video pop-ups on the pages of your website. Thanks to video pop-ups, you can increase the engagement and conversion rate of your new visitors. By using video pop-ups on your website, you provide your visitors with easy access to information on the added value of your offer, creating an optimal experience to further engage them. Create as many video pop-ups as you want, modify them at any time, and analyze them on your dashboard.
Learn more about Vendeo
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Corelation Software makes it easy to spot and initiate customer retaining actions and lower employee turnover. Relations that matter.
Corelation Software makes it easy to spot and initiate customer retaining initiatives and lower employee turnover - all in one automated and easy-to-use software.
Empower your organization to excel at creating business relations and forge everlasting customer-employee relationships.
Corelation Software collects and visualizes satisfaction levels from customer and employees at intervals that suits you business. Each respondent answers nonanonymous allowing you see exactly where to take action.
Learn more about Corelation
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Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
Client onboarding solution that helps agencies access customer journey data, run A/B testing, acquire user feedback and more.
Client onboarding solution that helps agencies access customer journey data, run A/B testing, acquire user feedback and more.
Learn more about Quest
Features
- Customer Data Management
- Customer Segmentation
- Engagement Tracking
- Retention Tracking
