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description: Page 8 - See the top IT Ticketing Systems solutions in Ireland. Capterra offers software reviews, prices, and features helping you find the best software for your business needs.
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title: Page 8 - IT Ticketing Systems - Prices & Reviews - Capterra Ireland
---

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# IT Ticketing Systems

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> IT Ticketing Systems are software tools for managing and resolving user-reported issues and service requests in an organized manner. These systems enable IT support teams to track, prioritize, and address tickets efficiently, ensuring timely solutions while maintaining a detailed record of incidents and responses for accountability and analysis.

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## Products

1. [Aysling](https://www.capterra.ie/software/141342/aysling-service-operations) — 4.5/5 (2 reviews) — Complete ERP that includes CRM, Sales \& Order Management, Project Management, Ecommerce, Event Management, Vendor Management, and more.
2. [Contactzilla](https://www.capterra.ie/software/143763/contactzilla) — 5.0/5 (2 reviews) — Cloud-based contact management solution that helps firms with address book creation, mobile device sync and data sorting.
3. [Richdesk](https://www.capterra.ie/software/144317/richmond-servicedesk) — 4.5/5 (2 reviews) — Web-based service desk with customer service portal designed for internal ITSM and external customer support.
4. [HelpdeskEddy](https://www.capterra.ie/software/150507/helpdeskeddy) — 5.0/5 (2 reviews) — An efficient web-based system of customer service with live chat and mobile integration included in all versions.
5. [SalesPro CRM](https://www.capterra.ie/software/162120/salespro-crm) — 3.5/5 (2 reviews) — Web-based solution that provides customer relationship management through sales pipeline tracking, reporting, calendar and more.
6. [Ivinex CRM](https://www.capterra.ie/software/162190/ivinex-crm) — 4.5/5 (2 reviews) — Flexible platform that provides sales and customer service functionality: forecasting, lead management, call center, surveys, and more.
7. [SutiCRM](https://www.capterra.ie/software/166258/suticrm) — 4.5/5 (2 reviews) — Manage \& make the most of your customer interactions with SutiCRM, intuitive CRM software specifically tailored to your business needs.
8. [Tikit by Cireson](https://www.capterra.ie/software/1029572/tikit) — 5.0/5 (2 reviews) — Tikit by Cireson is a powerful Microsoft 365 Service Desk built inside of Teams.
9. [Brand Embassy](https://www.capterra.ie/software/143200/brand-embassy) — 5.0/5 (1 reviews) — Brand Embassy is an omnichannel digital customer service platform for contact centers. It is cloud scalable and costs saving solution.
10. [Web+Center](https://www.capterra.ie/software/67731/web-center) — 5.0/5 (1 reviews) — It is a suite of web-based Help Desk and service desk , CRM and customer self-help applications available onsite or in the cloud.
11. [Enterprise Service Desk](https://www.capterra.ie/software/152682/enterprise-service-desk) — 4.0/5 (1 reviews) — A codeless, user-friendly, and affordable ITIL-based service management platform. Provide visibility to IT stakeholders and end users.
12. [Wolken ServiceDesk](https://www.capterra.ie/software/160047/wolken-service-desk) — 4.0/5 (1 reviews) — An Enterprise configurable and ready-to-use ServiceDesk solution for Customer Service \& ITSM deployed on cloud infrastructure.
13. [OrangeCRM](https://www.capterra.ie/software/161877/orangecrm) — 5.0/5 (1 reviews) — Web-based set of CRM tools that includes issue tracking, help desk, email marketing, business analytics, and merchanting functionality.
14. [Kloudville](https://www.capterra.ie/software/162307/kloudville) — 5.0/5 (1 reviews) — Kloudville is the scalable cloud-based platform that consolidates all your business operations, offering an end-to-end solution.
15. [Everest](https://www.capterra.ie/software/127551/everest) — 5.0/5 (1 reviews) — Manage customer complaints professionally; well beyond help desk applications. Capture, communicate, classify and document everything.
16. [Flexera SaaS Manager](https://www.capterra.ie/software/178055/flexera-saas-manager) — 4.0/5 (1 reviews) — Spend and vendor management tool that helps manage SaaS subscriptions and keeps track of unused, underused and abandoned licenses.
17. [Symphony](https://www.capterra.ie/software/204569/symphony) — 5.0/5 (1 reviews) — Symphony is a complete telecom/service provider billing solution that facilitates innovation through simplified, integrated processes.
18. [Gazelle](https://www.capterra.ie/software/212334/gazelle) — 5.0/5 (1 reviews) — Gazelle's Eqius solution connects information, communications and people on a single platform.
19. [BoldDesk](https://www.capterra.ie/software/1032611/bolddesk) — 5.0/5 (1 reviews) — BoldDesk is premium customer service software that allows your organization to turn customers into fans.
20. [Helpdesk 365](https://www.capterra.ie/software/1074296/Helpdesk-365) — 5.0/5 (1 reviews) — AI-driven SharePoint ticketing system that prioritizes critical requests, automates workflows, and ensures faster, reliable support.
21. [Second CRM](https://www.capterra.ie/software/144727/second-crm) (0 reviews) — Cloud based easy to use software to improve customer relationships, increase sales and much more.
22. [eGain AI Knowledge Hub](https://www.capterra.ie/software/151575/egain-knowledge) (0 reviews) — Powered by AI and analytics, eGain Knowledge Hub is a one-stop knowledge management solution for the digital-first, remote-first era.
23. [VARStreet CRM](https://www.capterra.ie/software/167656/varstreet-crm) (0 reviews) — A cloud-based software with a built-in dashboard and reporting feature to quickly overview progress of your business
24. [OpenText Service Management](https://www.capterra.ie/software/174865/service-management-automation) (0 reviews) — SMAX from OpenText delivers IT service management, IT asset management, and enterprise service management in one solution.
25. [Foore](https://www.capterra.ie/software/189283/foore-data-labs) (0 reviews) — Customer communication and engagement platform for Beauty and wellness businesses.

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## Related Categories

- [Sales Tracking Software](https://www.capterra.ie/directory/32744/sales-tracking/software)
- [Knowledge Base Software](https://www.capterra.ie/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/32623/it-ticketing-systems-software/software)
- [All Categories](https://www.capterra.ie/directory)

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You can turn your trial into a full version by purchasing a license from our website.\n\nTo know more similar products, visit apps365.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9ad7fd5b-1af1-496f-96bf-a2ef6a09a0da.png","url":"https://www.capterra.ie/software/1074296/Helpdesk-365","@type":"ListItem"},{"name":"Second CRM","position":21,"description":"Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale.\n\nAlong with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/027658a2-451d-4dfb-a715-5862f164e0b6.png","url":"https://www.capterra.ie/software/144727/second-crm","@type":"ListItem"},{"name":"eGain AI Knowledge Hub","position":22,"description":"#1 AI Knowledge Platform - eGain AI Knowledge Hub\n\n-  Rated #1 by analysts and practitioners, the eGain AI Knowledge Hub is a rich, “whole-product” AI knowledge solution that has created transformational value at speed and scale for Global 1000 companies and government agencies alike. \n\n- Part of the eGain Knowledge Hub is eGain AssistGPT™, a comprehensive, no-code, generative AI tool that helps agents, authors, and operations managers become more effective and efficient.\n\n- Top score for Knowledge Management in the 2024 Gartner Market Guide for Customer Service Knowledge Management\n\n- Top score in the 2023 Gartner Critical capabilities report for the CRM customer engagement center for knowledge management + digital engagement + composable experience platform\n\n- Readers’ Choice from KMWorld Magazine for 2024 in the Customer Experience and Support \n\n- KnowledgePromise™ Award from KMWorld Magazine for 2023-24 for cutting-edge KM innovation and sustained value creation","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7cd7aa6-c497-42a0-b2e3-8a611e8b5204.png","url":"https://www.capterra.ie/software/151575/egain-knowledge","@type":"ListItem"},{"name":"VARStreet CRM","position":23,"description":"Designed for VARS, distributors and MSPs, our CRM tool will help to keep track of your leads, opportunities and existing customers from a single location. 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Cool, isn't it?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1fa95931-96bf-450c-bf8c-412baf6e86c0.png","url":"https://www.capterra.ie/software/189283/foore-data-labs","@type":"ListItem"}],"@id":"https://www.capterra.ie/directory/32623/it-ticketing-systems-software/software?page=8#itemlist","numberOfItems":25}
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