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Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages Learn more about Helpjuice
Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS - Instant Intelligent Search brings up the RIGHT results the first time you type - Advanced Analytics give you the right insight into your KB & how to improve it - Other features include Multi-Lingual, SSO, Custom Domain, API Learn more about Helpjuice

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Contentful, the leading content platform for digital-first business. Learn more about Contentful
Contentful, the leading content platform for digital-first business. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs. With Contentful, you can bring your content anywhere using our APIs, completely customize your content structure all while using your preferred programming languages and frameworks. Learn more about Contentful

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes. Learn more about LiveAgent
LiveAgent is a cloud-based Help Desk Software with over 200+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide. Start with a 14-day free trial, no credit card required, no contracts. Learn more about LiveAgent

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Create a dynamic knowledge base your whole team can contribute to while they work to make sure information is always up-to-date. Learn more about monday.com
Create a dynamic knowledge base your whole team can contribute to while they work. That way, important information never gets lost when people move between teams or roles, and your team guidelines and enablement material are always up-to-date. Then easily navigate your knowledge database with custom statuses, hashtags, and filters to find exactly what you need in seconds. Learn more about monday.com

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Knowledge Management & Documentation made easy. Trusted by global brands like Mcdonald's, Virgin Red, HarvardUniversity & more. Learn more about Document360
This Black Friday You can get 40% off on all annual plans. Document360 helps you to create a knowledge base, wikis, manuals & documentation at a scale. Create, collaborate, & publish a self-service knowledge base with our easy-to-use editor. Unlike other tools, you can not just create a private or public KB, but also create a mixed KB. Maintain multiple versions, take advantage of the markdown editor and advanced analytics, be assured of robust security, & match with your brand identity. Learn more about Document360

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Learn more about JIRA Service Management
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos. Learn more about JIRA Service Management

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Shelf is an AI first knowledge base that helps businesses compete with fast answers to customer and employee questions Learn more about Shelf
Shelf is an AI first knowledge base that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf MerlinAI listens for questions and instantly suggests the best answers in search, self-service portals, web forms, chat, CRM, support apps, and contact center platforms. Identify gaps between questions and answers with Shelf analytics. Automate content publishing to every channel. Rated #1 for ease of use. Learn more about Shelf

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
FROGED is a robust Product Success Platform built by SaaS for SaaS companies known for increasing conversions & reducing churn Learn more about Froged
FROGED is the evolution of Customer Success - it is a Product Success Platform built by a SaaS company for SaaS companies. Our platform allows brands access to their entire customer lifecycle: Onboarding, Engagement, and Proactive Customer Support. By connecting the dots of the entire customer lifecycle brands, can automate support, reduce product adoption, retarget and personalize the customer experience at every touch point increasing overall MRR and retention. Try FROGED for FREE today! Learn more about Froged

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
European knowledge-sharing solution trusted by teams and organisations of all sizes to make information accessible & actionable Learn more about Elium
Elium is the leading European knowledge-sharing solution, bringing together collaboration and knowledge. It allows organisations to capture, structure and access knowledge to help make the right decision and generate impact. Integrated with Sharepoint, Teams, Google and Slack, Elium fits seamlessly within your ecosystem. With European hosting and GDPR-ready features, it offers enterprise-ready security. Elium is available on desktop and mobile through the iOS and Android app. Learn more about Elium

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform.
Drive growth with Sales Cloud 360, the best-in-class sales solution that has helped power the world's best sales teams on the world's #1 CRM platform. Firms of all sizes, industries, and geographies, realize value faster with Sales Cloud 360. Increase rep productivity with data driven selling by quickly deploying industry-specific apps and best practice processes. You also get access to 150,000+ sales organizations and a 2 million user-strong community that are passionate about sales growth. Learn more about Salesforce Sales Cloud

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Learn more about Zoho CRM

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software-easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive business success. Learn more about Dynamics 365

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations. Learn more about Zendesk Suite

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat, and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University, and DHL. Learn more about Freshdesk

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Confluence is a team workspace where knowledge and collaboration meet. Create, collaborate, and organize your work all in one place.
Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned with everything from meeting notes to strategy docs and IT documentation so they can make better decisions faster and be more responsive to change. Confluence integrates seamlessly with the Atlassian suite of products like Jira Software and Trello, and allows for endless customization with apps from our Marketplace. Learn more about Confluence

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 40+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Learn more about Zoho Desk

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Comprehensive DMS software for independent auto dealers with inventory tracking, customer database, credit reporting and forms.
Serving over 22,000 dealers, DealerCenter is the top-rated dealer management solution in the industry. DealerCenter centralizes your entire operation, making it easy to manage your dealership. Whether cash deals, Buy Here Pay Here or outside finance, DealerCenter has all the contracts and paperwork you need to get deals done quickly and accurately. DealerCenter also offers hosted websites, complete CRM, credit reports, auction run lists, powerful mobile solution and much more! Learn more about DealerCenter

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
The customer support platform that ensures you understand customer needs, get to the root of their issues, and increase their happiness
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management. Through extensive customer management tools, which include account trend analytics, satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn. Learn more about TeamSupport

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Act! Premium empowers you to market better, sell more, and create customers for life.
Act! Premium, a powerful CRM and Marketing Automation tool in one platform, is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business, whether it’s on-premises (Act! Premium Desktop), in the cloud (Act! Premium Cloud), or, you can leverage a hybrid deployment for maximum flexibility! Learn more about Act!

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite. Learn more about Apptivo

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Save time and reduce costs with innovations that reimagine your customer relationships.
Built on the world’s #1 CRM platform, Communications Cloud enables B2C, B2B, and wholesale communications service providers (CSPs) to move to a catalog-driven digital BSS. With purpose-built industry functionality and all the capabilities of Sales Cloud and Service Cloud, service providers of all sizes can quickly adapt to changing customer expectations, drive faster time to value, and unify every part of the organization — from marketing to retail channels to customer care and operations. Learn more about Salesforce Service Cloud

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
Bitrix24 is an online workspace for small, medium, and large businesses. It features 35+ cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more! Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate. With over 10 million users, Bitrix24 is one of the most popular business software solutions in the world. Learn more about Bitrix24

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
SolarWinds Service Desk provides businesses of all sizes an easy to use and affordable ITSM solution that can easily scale with you.
SolarWinds Service Desk is a cloud-based, IT help desk solution that has helped organizations reduce cost per ticket by up to 15% and issue resolution time by up to 48% with smart ticket routing, automated workflows, and integrated asset management. This, plus an AI-powered knowledge base, can equip your employees with the resources needed to solve problems quickly. Set up can be done in days instead of months & can fit seamlessly into your business by integrating with 200+ cloud applications. Learn more about SolarWinds Service Desk

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more.
Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget). Learn more about Odoo

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Online ITSM Service Desk with Incident, Problem, Change, Release & Asset Management, in addition to powerful ticketing & automation
Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art AI and ML capabilities , Freshservice helps organizations ease an IT agents workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is flexible and scalable enough to be used by both: companies relying on legacy systems and modern enterprises. Learn more about Freshservice

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface. Learn more about Agile CRM

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
End-to-end client experience platform built for small businesses.
Meet Thryv, the end-to-end client experience platform built for small businesses. Thryv integrates essential business functions like estimates and invoicing, appointment scheduling, payment processing , text and email campaigns, managing customer lists, social media, and more. Learn more about Thryv

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
SysAid helps IT work smarter, not harder, with service automation based on a decade of AI information. Try IT for free today.
SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and away smoother service experience. It makes every aspect of ITSM so breezy and automatic, freeing up IT from the grind and instead, allowing them do the things your business really needs to keep going strong. SysAid provides the fix that IT has so badly needed. Try IT for free today. Learn more about SysAid

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Maximizer isn't just another CRM. We provide businesses with the tools to enrich customer relationships and boost their bottom line.
Maximizer is a sales-focused CRM solution loaded with features, perfect for organizations of any size. Trusted for over 30 years by over 1 million users and over 120,000 companies, you'll never miss another follow-up with top-rated tools for contact management, lead management, customer service, business analytics, mobile app, and several integrations. Maximizer is the only CRM offering both a Cloud and a self-hosted, On-Premise option. Find out for yourself just how easy Maximizer is to use! Learn more about Maximizer CRM

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Help center for customers or internal knowledge base for employees, keep information with an ultimate Flowlu knowledge base software.
Create both internal and external knowledge bases with Flowlu. Keep all useful information for your employees in one place, create help centers for your customers and use lightning-fast search boxes to find information in a few seconds. Collaboration tools will help to clarify information instantly and customize bases and articles as you need. All information can be shared and even posted on external websites to get the fastest access to the knowledge. Learn more about Flowlu

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Wingman is a conversation intelligence tool that helps sales teams with pipeline visibility, actionable insights, & real-time coaching.
Wingman is a real-time sales coaching tool that gives sales reps the right information at the right time, while they are on a call. Wingman automatically joins sales calls and based on the conversation, cue-cards show up to help sales reps with customer objections, questions, and behaviour suggestions. It also assists reps in taking better notes and summarize calls by allowing them to bookmark key moments during the call, in real-time. Learn more about Wingman

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
360Learning is the LMS for collaborative learning. We help companies upskill from within by turning internal SMEs into growth drivers.
360Learning is the LMS for collaborative learning, and it’s changing the way companies train employees, customers, and partners. Turn your experts into L&D collaborators with a built-in collaborative authoring tool, automate compliance and instructor-led sessions, and leverage AI to identify and grow the skills your learners need. See why 1,700+ teams use 360Learning to transform L&D into a strategic function and achieve their goals for onboarding, sales enablement, customer training, and more. Learn more about 360Learning

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Quickbase is a no-code software that helps organizations see, connect, and control projects that shape our world.
Quickbase is a no-code software that helps organizations see, connect, and control complex projects that reshape our world. Flexibly adapt our software as projects and conditions change. Eliminate boundaries between organizations, data sources, and systems Securely equip each team member with the data they need to succeed. Get started today. Learn more about Quickbase

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Improve Salesforce engagement and keep focus on what drives the pipeline while an AI based Virtual Assistant takes care of everything.
Using AI, Veloxy gets sales teams to engage in Salesforce, log activities and update their pipeline on the go. Sales management get better forecasts and visibility into what (calls, emails, activities , etc) drive sales. Connect your Salesforce and Outlook/Office365 or GMail with Veloxy and track emails (single or bulk), activities, leads and contacts, all in one place. Focus on productive sales activities, while an AI based Virtual Assistant takes care of everything behind the scene. Learn more about Veloxy

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.
Make the most of relationships with customers by capitalizing on customer insight, improving front-line efficiency and effectiveness,streamlining critical business processes across and beyond customer touch points, and quickly adapting to changing business and customer needs. Learn more about SAP Customer Experience

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team are always here to help you get the most out of your KnowledgeOwl subscription. Learn more about KnowledgeOwl

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Collect your company information in a knowledge base center that’s easy for employees to navigate and continuously learn from.
Centralize your company’s knowledge in Connecteam’s tailor-made knowledge center of policy and procedural expectations for all employees. Grant reserved access to your selected groups of employees and know when each employee has learned and understood the material. Then put them to the test with customizable quizzes. Keep your library organized, secure, and accessible with easy-to-manage folders and subfolders. Learn more about Connecteam

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Knowledge engagement software enabling teams to access, collaborate across, and draw upon their organizations collective intelligence.
Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge engagement platform gives people one centralized, searchable place to engage with shared knowledge and grow their organizations collective intelligence. For more information or to schedule a demo, visit www.bloomfire.com. Learn more about Bloomfire

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
The most comprehensive sales enablement solution available, Seismic delivers engaging buyer experiences that drive revenue and growth.
Seismic is the recognized leader in enterprise-grade sales and marketing enablement, equipping sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Powerful content intelligence and analytics enable marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be adjusted. Learn more about Seismic

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.
Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more informati Learn more about SalesLoft

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
Answer 52% more emails with ease with Help Scout. Help Scout pulls in emails from your existing shared email account, giving you access to additional features that make your team more collaborative and productive. View all of the replies your team has sent, and see when someone is actively replying. Access detailed reports, build a library of saved replies, and take advantage of workflows to automate repetitive tasks. You'll have happier customers and fewer email requests — everyone wins. Learn more about Help Scout

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Design, automate, deliver, and manage critical IT and business services across your digital enterprise with ServiceDesk Plus.
ServiceDesk Plus helps enterprises design, deliver, and support IT and business services. It's certified as ITIL®-4-compatible by Pink Elephant across 4 ITSM practices: Incident, Problem, and Service Request Management, and Change Enablement, and is a Challenger in the 2022 Gartner® Magic Quadrant™ for ITSM Platforms. It also offers a native ITAM database and CMDB, contextual IT and business integrations, and unrestricted low-code extensibility. To learn more, visit manageengine.com/service-desk Learn more about ManageEngine ServiceDesk Plus

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
HelpCrunch is a top-rated customer communication platform. Increase conversions and sales, improve support, and grow faster!
HelpCrunch is a top-rated customer communication platform for your support, marketing & sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features include: - Live Chat - Chatbot - Email Marketing - Help Desk - Knowledge Base - Popups - Mobile apps Try HelpCrunch for free for 14 days. Learn more about HelpCrunch

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Get your software set up in as little as 24 hours with our industry-leading, 100% U.S.-based 24/7 customer support.
Issues, tickets, complaints, and more; whatever you call it, we solve it. With your choice of Issuetrak’s cloud or on-premise software, unlimited free end users can submit, edit, and close tickets — and thanks to our easy multichannel submission options, they won’t need training to do it. Improve and automate your workflows, manage visibility, and make reports a breeze with dashboards. Take advantage of our Active Directory integration, asset management module, and much more! Learn more about Issuetrak

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
Yonyx is a cloud based platform for creating decision tree driven interactive guides that plug into most CRM systems. Yonyx guides helps users follow business processes in an interactive manner - be it for troubleshooting, customer service, telemarketing or for customer self service. Yonyx helps improve quality & consistency of service delivered by an organization - resulting in improved CSAT, reduced cost and increased revenue through better customer retention & faster acquisition. Learn more about Yonyx

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. Learn more about Vivantio

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Easily maintain and configure IT processes across your organization with Cherwells comprehensive ITSM solution.
Cherwell Service Management is a powerful IT Service Management (ITSM) solution that provides enterprise organizations with the ability to easily maintain and configure IT processes. Cherwells flexible and feature-rich ITSM solution allows teams to rapidly meet the changing and growing demands across their organization, from IT to Facilities to HR, with seamless workflows and lower costs. Cherwell ITSM enables you to transform your IT Service Desk. Learn more about Cherwell Service Management

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.
Salesforce Essentials makes it possible to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain. Essentials ensures that you spend less time in spreadsheets and more time selling by tracking your emails, calls and meetings to automatically keep customer records up-to-date without tedious data entry. Essentials also includes a ton of customer service productivity tools to help make every new customer a loyal one. Learn more about Salesforce Essentials

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
Zendesk Sell is sales CRM software that helps you close more deals.
Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient. Learn more about Zendesk Sell

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language
MangoApps integrates intranet, communication, and training into a unified platform, bridging the gap between desk and deskless workers.
MangoApps is an integrated suite of workplace apps for mid-market companies. We bring intranet, communication, collaboration and training into a unified platform, bridging the gap between desk and deskless workers. This creates a central location with fast and seamless access to all the tools your employees need. With an intelligent employee platform at its core, MangoApps is designed for & serves organizations with 50-50,000 employees in a broad range of industries. Learn more about MangoApps

Features

  • Self Service Portal
  • Feedback Management
  • Rich Text Editor
  • Multi-Language