---
description: Discover and compare Knowledge Base Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Knowledge Base Software for Mac - Price comparison & Reviews - Capterra Ireland 2026
---

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# Knowledge Base Software

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> Knowledge Base software is a self-serve online library that enables businesses to provide both customers and teams detailed information about their products, services, topics, or departments.

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## Products

1. [Focus Softnet](https://www.capterra.ie/software/191388/centra-hub-crm) — 3.9/5 (31 reviews) — CentraHub CRM is fully customizable integrated sales, marketing, and service suite to automate conversion for growing businesses.
2. [HelpSpace](https://www.capterra.ie/software/204466/helpspace) — 4.8/5 (30 reviews) — Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations
3. [Klyck](https://www.capterra.ie/software/197116/klyck) — 4.9/5 (29 reviews) — Create a single source of truth for SOPs, policies, training, and reference material with AI search and governance.
4. [EKR Orchestra](https://www.capterra.ie/software/202202/ekr-orchestra) — 4.1/5 (29 reviews) — Binds the technology of EKR PIM and the EKR Orchestra method to support R\&D, marketing, technical documentation, and training offices.
5. [ProProfs Knowledge Base](https://www.capterra.ie/software/200137/proprofs-knowledge-base) — 4.7/5 (28 reviews) — ProProfs Knowledge Base can reduce your support tickets, boost internal knowledge management and improve team productivity.
6. [Soffront CRM](https://www.capterra.ie/software/9990/soffront-crm) — 4.3/5 (24 reviews) — Soffront offers an award winning integrated CRM spanning marketing, sales and service.
7. [Allbound](https://www.capterra.ie/software/141976/allbound) — 4.9/5 (23 reviews) — Unleash the power of relationships. Our focus goes beyond enabling you to reduce costs and drive more revenue through PRM technology.
8. [Crehana](https://www.capterra.ie/software/1026649/crehana) — 4.1/5 (22 reviews) — AI-powered HR software that optimizes team administration, learning, performance, and culture. +1,200 companies trust Crehana.
9. [USU Knowledge Management](https://www.capterra.ie/software/144600/usu-knowledge-management) — 4.8/5 (18 reviews) — AI-powered knowledge management purpose-built for service use-cases. Central management of all data to support omni-channel service.
10. [ServoDesk](https://www.capterra.ie/software/196664/servodesk) — 4.9/5 (18 reviews) — Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery.
11. [Results](https://www.capterra.ie/software/70969/results-crm-business-suite) — 4.2/5 (17 reviews) — Results Software enhances service operations by centralizing customer relationships while offering a comprehensive view of client histo
12. [Saleshood](https://www.capterra.ie/software/153041/saleshood) — 4.3/5 (16 reviews) — Saleshood is the leading all-in-one sales enablement platform used by hyper-growth companies to boost sales performance.
13. [Skynamo](https://www.capterra.ie/software/155952/skynamo) — 4.4/5 (16 reviews) — The only All-in-1 Field Sales App for Distributors, Wholesalers, Manufacturers, Brands and more.
14. [TheBrain](https://www.capterra.ie/software/1062715/thebrain) — 4.7/5 (16 reviews) — TheBrain is a knowledge platform that enables individuals to manage information and teams to collaborate, visualize, and share ideas.
15. [TopBuilder](https://www.capterra.ie/software/123480/builder-crm-marketing) — 5.0/5 (15 reviews) — TopBuilder provides effective, yet easy-to-use sales and marketing tools for contractors, home builders and real estate professionals.
16. [PICC Software](https://www.capterra.ie/software/212028/picc-solution) — 4.9/5 (14 reviews) — Capture, connect and share knowledge from experience feedbacks, documents and IoT devices to enhance your business intelligence a
17. [FreeScout](https://www.capterra.ie/software/208727/freescout) — 4.2/5 (13 reviews) — Super user-friendly and lightweight free open-source help desk and shared mailbox (PHP7+MySQL).
18. [Enghouse eKMS](https://www.capterra.ie/software/120410/ekms) — 4.2/5 (12 reviews) — eKMS helps your customers and agents quickly and intuitively find the information they need.
19. [Knowmax](https://www.capterra.ie/software/192775/knowmax) — 4.6/5 (10 reviews) — Knowmax is an AI-backed KM that automates knowledge management \& assists your CX experts with AI to deliver stellar CX across channels.
20. [Centralpoint](https://www.capterra.ie/software/161470/centralpoint) — 4.6/5 (9 reviews) — Centralpoint outranks MS/Sharepoint as a secure knowledge management solution for leading organizations
21. [Rezolve AI](https://www.capterra.ie/software/211890/rezolve-ai) — 4.8/5 (9 reviews) — Rezolve.AI is an Agentic AI platform for employee support and ITSM inside Teams and Slack
22. [MeetRox](https://www.capterra.ie/software/1044862/MeetRox) — 5.0/5 (9 reviews) — MeetRox optimizes sales with AI: automates CRM, analyzes pitches, identifies top performers, streamlines follow-ups, provides insights.
23. [Brightspot](https://www.capterra.ie/software/160376/brightspot) — 4.4/5 (8 reviews) — Brightspot is a leading content management solution delivering speed, customizability, and ease of use to global brands.
24. [OASIS](https://www.capterra.ie/software/149742/oasis) — 3.4/5 (7 reviews) — Agile business systems to manage finances, CRM, ERP, and business analytics.
25. [Manual.to](https://www.capterra.ie/software/1074692/Manual-to) — 4.7/5 (7 reviews) — Finally, a knowledge base frontline teams actually use. Replace outdated binders \& PDFs with instant, visual answers on any device.

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## Related Categories

- [IT Ticketing Systems](https://www.capterra.ie/directory/32623/it-ticketing-systems-software/software)
- [Knowledge Management Software](https://www.capterra.ie/directory/30094/knowledge-management/software)
- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)

## Links

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Our all-in-one platform integrates Team Administration, Learning, Performance, and Engagement, driving productivity and growth.\nTeam Administration: Centralize org charts, documents, onboarding, offboarding, and leave management.\nLearning: +2,500 courses, certifications, and real-time skills assessments.\nPerformance: OKRs, competency evaluations, and AI-powered 360° feedback.\nEngagement: eNPS and pulse surveys, recognition programs, and real-time reports.\n+1,200 companies trust Crehana to transform their teams with cutting-edge technology. Gain actionable insights and make strategic decisions with AI-driven reports.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1079355-416b-4e9f-b210-736036b907d6.png","url":"https://www.capterra.ie/software/1026649/crehana","@type":"ListItem"},{"name":"USU Knowledge Management","position":9,"description":"USU Knowledge Management is the leading knowledge management platform for contact centers, IT service desks, and enterprise KM.\n\nBoost efficiency and increase employee and customer satisfaction with a predictive knowledge management solution that provides a single source of truth with accurate, QA'd information.\n\nOur omni-channel knowledge management harnesses the power of AI to make customer service as simple as a Google search. 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Companies like Drift, Demandbase, Bombora, Domo, Omada Health, Sage, Seagate, RingCentral?, Tanium?, Tealium, Trinet, and Yext use Saleshood to realize fast revenue outcomes with 100% virtual training, coaching and selling - at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04555462-0142-4164-bea2-b878633ba62f.png","url":"https://www.capterra.ie/software/153041/saleshood","@type":"ListItem"},{"name":"Skynamo","position":13,"description":"Does your field sales team struggle with accessing order history or submitting orders on a daily basis?\n\nIs your team still using excel, word docs, or other unconnected apps to capture information in the field and deliver that back to the office?\n\nSkynamo is the only all-in-one field sales application that streamlines orders, digitizes all manual field information capturing processes, helps with route planning, customer tracking, and rep tracking in a single easy-to-use platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4f5f566-9fcb-4dbb-bac6-333371d0c46c.png","url":"https://www.capterra.ie/software/155952/skynamo","@type":"ListItem"},{"name":"TheBrain","position":14,"description":"TheBrain enables you to connect ideas, data, and projects the way you think.  Combined with powerful note-taking, AI and search features, users can easily organize large data sets and gain instant access to all relevant information to streamlining decision-making and foster innovation. \n\nKey Features:\n\nInformation Discovery: Connected topics in TheBrain's dynamic interface provide intelligent context. \n\n Mind-Sync AI : Automatically generates new \"thoughts\", notes, and full research  taxonomies to boost creativity \n\nVisual Data Integration: Link files, folders, webpages in a way that reflects business processes and real-world relationships.\n\nTeam Collaboration: Share  your digital brain for deep context on projects and research, increasing collective knowledge.\n\nScalability and Security: Sync your Brain across all devices with military-grade AES 256-bit encryption. 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TopBuilder maximizes operational efficiency and provides unmatched visibility into how each project impacts your bottom line.\nWe are a CRM+BI platform. \nYour decisions are only as good as your data.\nTopBuilder’s ContractorBI™ is construction analytics software on another level, featuring intelligent dashboards that enable better business decisions and drive results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47243cc0-f81e-4df3-98b0-ed1747401017.png","url":"https://www.capterra.ie/software/123480/builder-crm-marketing","@type":"ListItem"},{"name":"PICC Software","position":16,"description":"PICC is a collective intelligence platform that turns company's knowledge into a competitive advantage. It increases employee's \nproductivity and facilitates systematic innovation.\nTacit and explicite (from documents) knowledge are mapped to facilitate continuous improvement. \nConnection to IoT devices and systems enables predictive and prescriptive maintenance.\nRoot causes analysis and procedure management make field service and customer support easy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0d5a025-6ca9-4ed9-9ecb-37ddd7faa7a2.png","url":"https://www.capterra.ie/software/212028/picc-solution","@type":"ListItem"},{"name":"FreeScout","position":17,"description":"Super user-friendly and lightweight free open-source help desk and shared mailbox (PHP7+MySQL). FreeScout is an open source clone of Zendesk and Help Scout and can be easily deployed even on a shared hosting.\n\n No limitations on the number of users, tickets, etc.\n Multilingual.\n Seamless email integration.\n Push notifications.\n Auto replies.\n Notes.\n Forwarding conversations.\n Phone conversations.\n Open tracking.\n etc.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ef2dee5-2a51-4162-b03f-4f51c7d585c3.png","url":"https://www.capterra.ie/software/208727/freescout","@type":"ListItem"},{"name":"Enghouse eKMS","position":18,"description":"eKMS is a knowledge base management solution - a single platform application for connecting people with answers. Our software is intuitive, easy to integrate into any web-based environment, and offers advanced tools for managing a knowledge base: easy real-time editing and authoring, agent templates and work-flows, community forums and comments, and full access to our world class knowledge management team. Most importantly, it is cost effective - expect an ROI within six months or less.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0644cb5-de7e-4492-bcc5-02090c594587.png","url":"https://www.capterra.ie/software/120410/ekms","@type":"ListItem"},{"name":"Knowmax","position":19,"description":"Knowmax is an AI-powered, CX-first Knowledge Management Platform. It extends beyond standard articles and FAQ-based knowledge base to include multimodal content formats like interactive decision trees and visual how-to guides. Leveraging Gen AI, Knowmax automates knowledge management and assists your human experts with AI expertise, so they can stop searching endlessly for information and start solving customers’ problems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d709ca22-f59c-4a18-aeae-e4b53d7f7768.png","url":"https://www.capterra.ie/software/192775/knowmax","@type":"ListItem"},{"name":"Centralpoint","position":20,"description":"Centralpoint, acknowledged in Gartner's Magic Quadrant, offers flexible deployment options, whether on-premises or in the cloud, to provide a secure, comprehensive Single Sign-On (SSO) Portal accessible to all users. Centralpoint automates data scanning, including metadata enrichment, ensuring secure access and delivering federated access to the most up-to-date information, tailored to users' roles.\n\nTrusted by a clientele like US Congress, Samsung, Hospitals, Manufacturers, and Fortune 500","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce6a40e7-21ce-4cb5-92da-c8ec5205fc89.png","url":"https://www.capterra.ie/software/161470/centralpoint","@type":"ListItem"},{"name":"Rezolve AI","position":21,"description":"Rezolve.ai is an enterprise Agentic AI platform that transforms employee support and IT service delivery. It enables organizations to automate service workflows, reduce manual support tasks, and provide instant conversational assistance within Microsoft Teams, Slack, and enterprise systems.\n\nRezolve.ai’s Agentic SideKick 3.0 uses autonomous AI agents to understand requests, execute workflows, and resolve issues across IT, HR, and business functions. This improves service efficiency, reduces ticket volumes, and accelerates resolution times. Rezolve.ai’s SearchIQ enhances knowledge access with intelligent enterprise search, while Creator Studio enables no-code and low-code workflow automation.\n\nRezolve.ai integrates with existing ITSM platforms or can operate as a complete Agentic AI-powered service management solution, helping organizations improve operational efficiency, enhance employee experience, and scale support securely.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db52ea41-5e66-4e70-b2de-67190230c246.png","url":"https://www.capterra.ie/software/211890/rezolve-ai","@type":"ListItem"},{"name":"MeetRox","position":22,"description":"MeetRox is the ultimate solution for optimizing sales meetings with artificial intelligence. Integrated with top CRM systems like Salesforce, HubSpot CRM, RD CRM, Ploomes, Zoho CRM, and Pipedrive, MeetRox automates CRM entries, saving time and enhancing productivity and data accuracy.\n\nIt offers advanced features like Pitch Quality Check, ensuring alignment with the sales playbook, and an AI that identifies patterns distinguishing top performers. The Rox Assistant uses recorded meeting data to quickly deliver follow-up emails, personalized messages, and more. Analytics AI provides detailed insights on pain points, objections, lost deals, and competitors. Seamlessly connecting with video conferencing tools like Zoom and Google Meet, and capturing VoIP calls, MeetRox transforms sales team efficiency with cutting-edge technology and strategic insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8f1bf69-6142-4451-8673-befcd54dde73.png","url":"https://www.capterra.ie/software/1044862/MeetRox","@type":"ListItem"},{"name":"Brightspot","position":23,"description":"The world's leading brands trust Brightspot to power their digital content experiences. Brightspot’s content management solution enables digital, marketing, editorial, and development teams to launch and manage content experiences across any device. By offering an intuitive and customizable platform, global brands can meet unique content, display, and workflow requirements with speed and ease. Brightspot’s suite of flexible technology, expert services, and partner ecosystem provides businesses with the tools necessary to successfully deliver on their digital strategy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0892fc82-19d0-47b5-8f9f-37d9835b4a07.png","url":"https://www.capterra.ie/software/160376/brightspot","@type":"ListItem"},{"name":"OASIS","position":24,"description":"Agile business systems to manage finances, CRM, ERP, and business analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64038cc9-410a-4e56-ac7f-3332d6457a62.png","url":"https://www.capterra.ie/software/149742/oasis","@type":"ListItem"},{"name":"Manual.to","position":25,"description":"Traditional KBs fail your frontline teams. They're built for offices, not the factory floor, causing inconsistent work and constant interruptions.\n\nManual.to is the mobile-first knowledge base that puts a single source of truth directly into your workers' hands. Easily capture and centralize all operational knowledge—from SOPs to safety guides—into simple, visual articles.\n\nShare instantly via a QR code on a machine or a direct link. Your team gets searchable, reliable answers in seconds.\n\nTrusted by teams at Microsoft, Audi, and G4S, Manual.to helps you:\n\n- Create one single source of truth for all procedures\n- Drastically cut time wasted searching for info\n- Empower your team to solve problems independently\n- Ensure audit-readiness with always-current documentation\n\nStop building a knowledge base that gathers dust. Build one that gets used.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fe2dd7d0-ede4-4421-8895-a13409327d4e.jpeg","url":"https://www.capterra.ie/software/1074692/Manual-to","@type":"ListItem"}],"numberOfItems":25}
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