---
description: Discover and compare Speech Analytics Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Speech Analytics Software for Windows - Price comparison & Reviews - Capterra Ireland 2026
---

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# Speech Analytics Software

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> Speech Analytics software helps organizations capture, track, and analyze ongoing or recorded calls. These tools offer sentiment/emotional analysis, language detection, automatic transcription, as well as other functionality to monitor customer experience.

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## Products

1. [3CX](https://www.capterra.ie/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
2. [CXone Mpower](https://www.capterra.ie/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
3. [Transkriptor](https://www.capterra.ie/software/1030033/transkriptor) — 4.7/5 (550 reviews) — Your AI-Powered Note-Taking Assistant\!
4. [Rilla](https://www.capterra.ie/software/1061343/rilla) — 4.8/5 (345 reviews) — Forget ridealongs - Rilla's leading AI captures insights to coach your reps virtually 100x faster and maximizes your close rates.
5. [Calabrio ONE](https://www.capterra.ie/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
6. [XM for Customer Experience](https://www.capterra.ie/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
7. [Convin](https://www.capterra.ie/software/204868/convin) — 4.9/5 (232 reviews) — AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.
8. [JustCall](https://www.capterra.ie/software/157853/justcall) — 4.1/5 (223 reviews) — JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction.
9. [Talkatoo](https://www.capterra.ie/software/198507/talkatoo) — 4.7/5 (220 reviews) — Boost your practice’s productivity like never before and eliminate medical records with our expanded suite of voice-enabled AI tools.
10. [Amazon Connect](https://www.capterra.ie/software/1017140/amazon-connect) — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
11. [Leexi](https://www.capterra.ie/software/1036430/leexi) — 4.9/5 (35 reviews) — AI Notetaker - AI conversational intelligence: Transform your meeting productivity. Recording,Meeting notes,follow-up tasks,analytics,.
12. [Sunoh](https://www.capterra.ie/software/1060811/sunoh) — 4.1/5 (35 reviews) — Powered by AI and voice recognition technology, Sunoh.ai generates clinical documentation from patient-provider conversations.
13. [MaxContact](https://www.capterra.ie/software/156506/maxcontact) — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
14. [inconnect](https://www.capterra.ie/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
15. [XEBO.ai](https://www.capterra.ie/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
16. [ICR Evolution](https://www.capterra.ie/software/196596/icr-evolution) — 4.6/5 (16 reviews) — Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, \& social media.
17. [Gryphon ONE](https://www.capterra.ie/software/146599/sales-intelligence) — 4.7/5 (9 reviews) — Gryphon ONE helps marketing, customer service, \& sales grow revenue, improve CX, \& reduce risk by balancing compliance \& business goals
18. [MeetRox](https://www.capterra.ie/software/1044862/MeetRox) — 5.0/5 (9 reviews) — MeetRox optimizes sales with AI: automates CRM, analyzes pitches, identifies top performers, streamlines follow-ups, provides insights.
19. [Callbox](https://www.capterra.ie/software/1046395/callbox) — 4.9/5 (7 reviews) — Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace
20. [OnviSource OmVista](https://www.capterra.ie/software/92454/omvista) — 4.6/5 (5 reviews) — OmVista is a powerful framework designed to overcome barriers to excellence by providing businesses with a holistic view of their data.
21. [Knowlarity](https://www.capterra.ie/software/1022946/knowlarity) — 4.0/5 (5 reviews) — Record, transcribe \& analyze interactions for unmatched intelligence via Knowlarity’s Speech Analytics Platform Built with Google Cloud
22. [MiaRec](https://www.capterra.ie/software/69539/miarec) — 5.0/5 (1 reviews) — MiaRec helps contact centers automate and scale quality management and compliance processes using voice analytics and Voice AI.
23. [Verint Voice of the Customer](https://www.capterra.ie/software/210302/foresee) — 2.0/5 (1 reviews) — CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform.
24. [assist365 - AI-powered Virtual Assistant](https://www.capterra.ie/software/1015495/assist365) — 5.0/5 (1 reviews) — Multilingual Conversational AI to deliver a human-like customer support services. Contact us for a free demo – hello@gnani.ai
25. [inspeech](https://www.capterra.ie/software/1034666/inconcert-speech-analytics) — 4.0/5 (1 reviews) — Guarantee top quality with GenAI-powered conversation analysis.

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## Related Categories

- [VoIP Software](https://www.capterra.ie/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ie/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.ie/directory/30084/telephony/software)
- [Customer Engagement Software](https://www.capterra.ie/directory/30906/customer-engagement/software)
- [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/32258/speech-analytics/software)
- [All Categories](https://www.capterra.ie/directory)

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The platform’s actionable insights, real-time enablement, and valuable KPIs detailing the overall sentiment and success of every interaction enables a personalized experience, improved agent performance, and increased customer satisfaction. \n\nGryphon ONE mitigates risk by offering a trusted, automated, platform-based approach to contact compliance.  The real-time platform protects against TCPA and other Do Not Contact violations with automated screening and blocking, regulatory updates, opt-outs, and comprehensive audit trails.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/caba4e72-a817-4dbb-92ff-11c507da0268.png","url":"https://www.capterra.ie/software/146599/sales-intelligence","@type":"ListItem"},{"name":"MeetRox","position":18,"description":"MeetRox is the ultimate solution for optimizing sales meetings with artificial intelligence. 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Seamlessly connecting with video conferencing tools like Zoom and Google Meet, and capturing VoIP calls, MeetRox transforms sales team efficiency with cutting-edge technology and strategic insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8f1bf69-6142-4451-8673-befcd54dde73.png","url":"https://www.capterra.ie/software/1044862/MeetRox","@type":"ListItem"},{"name":"Callbox","position":19,"description":"Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace\n\nThe most complete and cost-effective on the market, with hundreds of resources including:\n\nFull Collaboration (Calling, Chat and Meeting)\nOmnichannel\nMobile Apps\nCall Recording\nCall Transcription\nSelf-service and IVR\nContact Center (active and receptive)\nReports and Monitoring","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d1f9574-1f7c-4c1f-b52c-a3f361290e1b.png","url":"https://www.capterra.ie/software/1046395/callbox","@type":"ListItem"},{"name":"OnviSource OmVista","position":20,"description":"OmVista is a powerful framework designed to overcome barriers to excellence by providing businesses with a holistic view of their data. 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Contact centers use MiaRec to modernize QA workflows and surface intelligence at scale for better business outcomes.\n\nMiaRec's Conversational Analytics Platform records customer interactions compliantly and securely, offering contact centers Voice AI and machine learning that enables organizations to analyze sentiment and keywords, automatically evaluate agent performance, redact sensitive data, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f547220-a70c-40c3-a918-fc90725df92c.png","url":"https://www.capterra.ie/software/69539/miarec","@type":"ListItem"},{"name":"Verint Voice of the Customer","position":23,"description":"Verint® Experience Management™ is a suite of solutions designed to unify and improve the customer experience at scale by enabling cross-functional teams to capture, analyze and act on customer feedback across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ba260c6-442e-439a-9ff7-d29494321012.png","url":"https://www.capterra.ie/software/210302/foresee","@type":"ListItem"},{"name":"assist365 - AI-powered Virtual Assistant","position":24,"description":"assist365 is an AI-powered Conversational Voice Bot for end-to-end customer support automation. Cleverly engineered NLU and NLP engine delivers a human-like experience to your customers in more than 20 languages.  \n\nDeploy the bots for various use cases like  Customer Service, FAQs, Surveys, Appointments, etc. and rest all is taken care of by the bots. The level of scalability assist365 possesses and its automation can help you deliver 24/7 customer service at less than 30% of the actual cost.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/509cbd67-6653-4113-83ab-4cc1011e8aea.jpeg","url":"https://www.capterra.ie/software/1015495/assist365","@type":"ListItem"},{"name":"inspeech","position":25,"description":"Powered by GenAI, our Speech Analytics system transcribes and analyzes your contact center’s voice and text conversations to improve your operations’ quality and find insights of value to your business. \nMaximum agility in a truly omnichannel solution: Efficiently analyzes audio and text efficiently with a powerful GenAI-driven transcription engine. \nHigh precision engine: Get automated service quality monitoring with >95% reliability.\nOptimized customer experience: Detects operational problems to improve customer satisfaction.  \nCost reduction: Automates quality management processes to optimize your resources.  \nBetter agent performance: Keep track of quality KPIs adapted to your business in real time. \nBusiness intelligence: Optimize your processes and enhance your sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f03d87-9633-4c8c-be6e-ee7ec18ba1ba.png","url":"https://www.capterra.ie/software/1034666/inconcert-speech-analytics","@type":"ListItem"}],"numberOfItems":25}
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