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description: Page 8 - See the top Contact Centre Software solutions in Ireland. Capterra offers software reviews, prices, and features helping you find the best software for your business needs.
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title: Page 8 - Contact Centre Software - Prices & Reviews - Capterra Ireland
---

Breadcrumb: [Home](/) > [Contact Centre Software](https://www.capterra.ie/directory/32035/contact-center/software) > [Page 8](https://www.capterra.ie/directory/32035/contact-center/software?page=8)

# Contact Centre Software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [Dialing Innovations Call Center Application Suite](https://www.capterra.ie/software/173066/call-center-applications) — 4.8/5 (14 reviews) — Hosted Call Center Applications built to our customer's needs. Proprietary sip trunk technology that delivers higher contact rates.
2. [BeInContact](https://www.capterra.ie/software/1020496/beincontact) — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
3. [LeadDesk](https://www.capterra.ie/software/130134/leaddesk) — 4.8/5 (13 reviews) — LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMBs to Enterprise.
4. [Contivio Contact Center](https://www.capterra.ie/software/130559/contivio-contact-center) — 3.4/5 (13 reviews) — Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.
5. [Cention](https://www.capterra.ie/software/179156/cention-contact-center) — 4.2/5 (13 reviews) — Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.
6. [Intalk.io](https://www.capterra.ie/software/199866/intalk-io) — 4.1/5 (13 reviews) — Omnichannel customer interaction platform with self-service and agent-assisted capabilities to run multiple processes with multi-tenanc
7. [Oracle Service](https://www.capterra.ie/software/213720/oracle-service) — 4.5/5 (13 reviews) — Customer service management solution that helps businesses assist customers to solve queries on the various platforms.
8. [ZIRO](https://www.capterra.ie/software/1015935/ziro) — 4.8/5 (13 reviews) — Provisioning software that's so easy to use, even your help desk can pitch in and take on day-to-day tasks without messing things up.
9. [Enghouse eKMS](https://www.capterra.ie/software/120410/ekms) — 4.2/5 (12 reviews) — eKMS helps your customers and agents quickly and intuitively find the information they need.
10. [InfoServ](https://www.capterra.ie/software/150329/infoserv) — 4.9/5 (12 reviews) — Attract, retain and delight more customers, stay on top of your accounts and grow your company into a customer-focused organization.
11. [VIS Centralino in Cloud](https://www.capterra.ie/software/1048937/vis) — 4.7/5 (12 reviews) — VIS, integrated with the Cisco CUCM platform, is the ideal solution for companies that want to use innovative technologies.
12. [contactSPACE](https://www.capterra.ie/software/141507/contactspace) — 4.8/5 (11 reviews) — contactSPACE is a powerful outbound contact solution that seamlessly integrates with other contact center platforms.
13. [MegaDialer](https://www.capterra.ie/software/155840/megacall) — 4.9/5 (11 reviews) — Predictive dialer that helps call centers manage productivity and deliver efficient customer experience. Personalized your campaigns.
14. [Balto](https://www.capterra.ie/software/169149/balto) — 4.3/5 (11 reviews) — Balto unites agents with AI to enable better conversations that deliver results. An AI-Powered Contact Center at Your Fingertips.
15. [Kiamo](https://www.capterra.ie/software/200863/kiamo) — 4.2/5 (11 reviews) — Kiamo is a Cloud omnichannel solution for contact centers wishing to optimize the efficiency of their Customer Relations.
16. [Avaya Experience Platform](https://www.capterra.ie/software/212871/aura-call-center-elite) — 4.7/5 (11 reviews) — Avaya Experience Platform is a cloud-based contact center solution designed to connect customer service across multiple touchpoints.
17. [Cisco Finesse](https://www.capterra.ie/software/1029520/cisco-finesse) — 4.9/5 (11 reviews) — Contact Center solution that provides quality assurance checks, team communication, call routing, and team performance dashboards.
18. [Maqsam](https://www.capterra.ie/software/1068941/Maqsam) — 4.5/5 (11 reviews) — Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience.
19. [ZaiConversations](https://www.capterra.ie/software/169225/zaiconversations) — 4.9/5 (10 reviews) — Call center management solution that helps businesses personalize routing and prioritize interactions from various channels.
20. [Enterprise Bot](https://www.capterra.ie/software/188017/chatbot2go) — 4.5/5 (10 reviews) — EBCall is a Contact Centre AI solution that speaks to your customers in a voice that is both empathetic and humane.
21. [INO CX](https://www.capterra.ie/software/194303/ino-cx) — 4.5/5 (10 reviews) — All-in-One Business Communication Solution featuring omnichannel contact center, collaboration tools, and business phone solution.
22. [Help Lightning](https://www.capterra.ie/software/200979/help-lightning) — 5.0/5 (10 reviews) — We provide next gen video collaboration services to enable company experts to work virtually side-by-side with anyone needing help.
23. [Inxide](https://www.capterra.ie/software/1019488/inx-app) — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
24. [Flinkit](https://www.capterra.ie/software/1022355/flinkit) — 4.8/5 (10 reviews) — Conversational commerce suite that helps sales teams unlock messengers as the strongest sales channel.
25. [InfiniTalk](https://www.capterra.ie/software/1031932/infinitalk) — 4.5/5 (10 reviews) — Call center system used by Japanese contact center operators for ACD routing, IVR input, recording, text analysis, reporting, chatting.

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.ie/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.ie/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ie/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.ie/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.ie/directory)

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