---
description: Page 6 - See the top Contact Centre Software solutions in Ireland. Capterra offers software reviews, prices, and features helping you find the best software for your business needs.
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title: Page 6 - Contact Centre Software - Prices & Reviews - Capterra Ireland
---

Breadcrumb: [Home](/) > [Contact Centre Software](https://www.capterra.ie/directory/32035/contact-center/software) > [Page 6](https://www.capterra.ie/directory/32035/contact-center/software?page=6)

# Contact Centre Software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [CallFire](https://www.capterra.ie/software/106571/callfire-cloud-call-center) — 4.3/5 (26 reviews) — Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads\!
2. [Ytel](https://www.capterra.ie/software/123451/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Cloud contact center and communication API solutions. Ideal for large scale multi-channel campaigns and customer care.
3. [Snapforce](https://www.capterra.ie/software/137235/snapforce-crm) — 4.1/5 (24 reviews) — Snapforce is an easy to use CRM software, used by more than 65,000 users in 12 countries.
4. [Qubicles](https://www.capterra.ie/software/161183/qubicles) — 4.4/5 (24 reviews) — Licensing-free, award-winning contact center and blockchain software company. Register NOW for free\!
5. [Sales Sling](https://www.capterra.ie/software/173979/sales-sling) — 4.4/5 (24 reviews) — 100% Cloud-Based Dialer \& Lead Management Technology - Convert More Leads to Sales with One Sales Platform for your Entire Company
6. [IFS Field Service Management](https://www.capterra.ie/software/116489/ifs) — 4.5/5 (23 reviews) — IFS Field Service Management is an industry-leading service lifecycle management solution.
7. [Dialfire](https://www.capterra.ie/software/156848/dialfire) — 4.7/5 (23 reviews) — Easy-to-use, full-featured Outbound Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee
8. [Liberty Converse](https://www.capterra.ie/software/197657/liberty-converse) — 4.8/5 (23 reviews) — Liberty Converse CX, the next-generation AI-powered contact centre solution that redefines how businesses engage with their customers.
9. [SpitFire](https://www.capterra.ie/software/38129/spitfire) — 4.5/5 (22 reviews) — SpitFire Enterprise Call Center Software: Easy to Install, Operate \& Upgrade. Agents can login for anywhere in the world on any device.
10. [SalesExec](https://www.capterra.ie/software/126733/salesexec) — 4.7/5 (22 reviews) — SalesExec is an all-in-one sales automation solution to help you reach more prospects. Featuring dialing, SMS, and email nurture.
11. [Natterbox](https://www.capterra.ie/software/155887/natterbox) — 4.1/5 (22 reviews) — Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce.
12. [Cognigy.AI](https://www.capterra.ie/software/176610/cognigy-ai) — 4.8/5 (22 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
13. [Mint Service Desk](https://www.capterra.ie/software/187044/mint-service-desk) — 4.8/5 (22 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
14. [eBanqo](https://www.capterra.ie/software/1015991/ebanqo) — 4.2/5 (22 reviews) — A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels.
15. [Alvaria CX Suite](https://www.capterra.ie/software/75689/alvaria) — 4.0/5 (21 reviews) — Expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance
16. [Initiative CRM](https://www.capterra.ie/software/181326/intiative-crm) — 4.9/5 (21 reviews) — Transform your sales with Initiative CRM\! Precise tracking, seamless integration, and ultimate customization. Discover the premium alte
17. [Replyco](https://www.capterra.ie/software/204918/replyco) — 4.7/5 (21 reviews) — Replyco is a helpdesk software designed to help eCommerce sellers manage and centralize inbox messages across marketplaces.
18. [charles](https://www.capterra.ie/software/1012151/charles) — 4.4/5 (21 reviews) — An easy-to-use user interface for teams to chat with customers on WhatsApp.
19. [Enghouse Contact Center](https://www.capterra.ie/software/1014147/enghouse-contact-center) — 4.5/5 (21 reviews) — Omni-channel, Contact Center solutions for SMBs to global, multi-site Enterprises. Microsoft Teams certified and AI-enabled.
20. [Zendesk Talk](https://www.capterra.ie/software/1024298/zendesk-talk) — 4.5/5 (21 reviews) — Cloud-based call center software that enables team members to offers phone support to customers.
21. [EvaluAgent](https://www.capterra.ie/software/148526/evaluagent) — 4.7/5 (20 reviews) — Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform.
22. [Blitzz](https://www.capterra.ie/software/156773/blitzz) — 4.7/5 (20 reviews) — Blitzz empowers Customer Support, Sales \& Field Service teams with remote video, AR \& AI without an app download.
23. [Dixa](https://www.capterra.ie/software/159488/dixa) — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
24. [Ring.io](https://www.capterra.ie/software/116709/ringio-virtual-phone-system) — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
25. [Workforce Optimization (WFO)](https://www.capterra.ie/software/126737/monet-live-wfo) — 4.4/5 (19 reviews) — A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

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Next: [Next page](https://www.capterra.ie/directory/32035/contact-center/software?page=7)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.ie/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.ie/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ie/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.ie/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.ie/directory)

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Free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.capterra.ie/software/116709/ringio-virtual-phone-system","@type":"ListItem"},{"name":"Workforce Optimization (WFO)","position":25,"description":"Workforce Optimization (WFO) is a user-friendly, cloud workforce optimization solution that provides an ACD neutral option for businesses looking to improve their contact center and help desk operations. With over 65 integrations including Salesforce.\n\nWorkforce Optimization (WFO) was specifically created for customers looking to implement an omnichannel SaaS workforce engagement solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/97117574-d43e-4e9c-bbf5-0f8c183c6541.png","url":"https://www.capterra.ie/software/126737/monet-live-wfo","@type":"ListItem"}],"numberOfItems":25}
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