Small Business CRM Software

Small Business CRM software automates customer information management and customer interaction tracking for businesses with less than 50 employees.

Why Capterra is Free

by Revetize

(23 reviews)
Revetize is a buffet of marketing tools for every small business. Revetize helps local businesses build Online Review, Referral, Promotion, NPS, Customer Follow-up and Loyalty campaigns in one place and distribute these interactions via Text, Email, Voicemail and Pen-Written letters. Revetize combines 5-7 different marketing softwares into 1 platform/process, so that small businesses can realistically execute on growing reviews, referrals and repeat purchases from their customers. Learn more about Revetize Small Business Marketing Software helping grow Reviews, Referrals & Repeat Purchases via Text, Email, Voicemail & PenWritten Letters. Learn more about Revetize

by Keap

(955 reviews)
Infusionsoft by Keap automates your sales, marketing and business processes in one place, giving you the flexibility and power you need to close more business with confidence. Easily deliver the right message to the right customer automatically through custom automations. Manage your sales process with customizable stages and workflows. Improve your sales & marketing performance with insights and reports. Learn more about Infusionsoft Infusionsoft by Keap automates your sales, marketing and business processes in one place, allowing you to close more business. Learn more about Infusionsoft

by Accelo

(119 reviews)
Accelo is designed specifically for small business and is the easiest way to keep all of your sales-related communication in one place. Unify your team by automatically tracking and sharing contact emails, attachments, appointments, notes, and custom fields to accurately view your lead's entire sales journey. This smart technology platform lets you experience powerful sales forecasting and insights from anywhere and on any device. Learn more about Accelo Accelo is the smartest sales tool, seamlessly managing all your sales-related communication in one place. Learn more about Accelo

by Pipedrive

(2,027 reviews)
Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 85,000+ paying customers spanning across 155 countries, sales teams are drawn in by our CRMs simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with CRM that is both agile and powerful. Learn more about Pipedrive Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive

by Vtiger

(238 reviews)
Vtiger is an easy-to-use and customisable CRM built for Small Businesses. Vtiger enables marketing teams to capture and nurture leads, sales teams to score, track and close deals, and support teams to access complete customer history and provide exceptional support. Vtiger provides your sales, customer support, and marketing teams with one view of customers - past interactions, campaigns, wins, losses, responses, invoices, cases, projects and more without switching between screens and products. Learn more about Vtiger CRM Used in agile sales teams to increase sales productivity, clear bottlenecks in processes, and ultimately hit revenue targets. Learn more about Vtiger CRM

by PipelineDeals

(596 reviews)
PipelineDeals is the #1 most adopted CRM for small and midsize businesses, empowering sales teams of 10+ across a breadth of industries to build game changing relationships. PipelineDeals is built around an easy-to-use and customizable user experience, sales focused features, and leading customer support and service. Today more than 18,000 users in 60 countries use PipelineDeals to gain visibility into their sales pipeline to accelerate opportunities and close more deals. Learn more about PipelineDeals PipelineDeals is the #1 most adopted sales CRM for small and medium sized businesses. 100% customizable. Sales pipeline management. Learn more about PipelineDeals

by Zestia

(81 reviews)
Capsule is an easy-to-use CRM that helps businesses of all sizes stay organized, know more about their customers, build strong relationships and make the most of sales opportunities. Keep your contacts all in one place, manage sales opportunities and create sales. It integrates with popular apps such as Google G Suite, Google Data Studio, MailChimp and Zapier. Free account available for up to 2 users, or paid accounts starting at $18/month. Learn more about Capsule Capsule is an easy-to-use CRM that helps businesses stay organized, know more about their customers & build better relationships. Learn more about Capsule

by Homey

(0 reviews)
Homey is a leading provider of cloud-based applications for craftsmen, tradesmen, and service professionals. Homey connects people, applications, and devices through a unified platform to help companies build quality projects and offer quality service to homeowners. Homeys powerful CRM for the construction and service industries lets businesses, from start-up to enterprise, manage their sales, projects, marketing, and back office through one easy-to-use SaaS solution. Learn more about Homey Cloud-based CRM solution for craftsmen, tradesmen, and service professionals. Learn more about Homey

by Agile CRM

(318 reviews)
Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface. Learn more about Agile CRM Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Learn more about Agile CRM

by Zoho CRM

(2,914 reviews)
Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.

by Pipedrive

(2,027 reviews)
Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 85,000+ paying customers spanning across 155 countries, sales teams are drawn in by our CRMs simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with CRM that is both agile and powerful. Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close.

by Insightly

(430 reviews)
Insightly is a powerful, easy to use CRM software with native integrations to Gmail, Office 365, MailChimp, and other popular applications. With more than 1.5 million users worldwide in a variety of industries, small to mid-sized businesses use Insightly to manage opportunities at every stage of the sales process, link customer relationships, deliver projects, build quotes, and more. CRM solution for SMB to mid-sized businesses that manages opportunities, delivers projects, links relationships, and builds quotes.

by Copper

(350 reviews)
Copper (formerly ProsperWorks CRM) is the #1 CRM for G Suite users. Copper seamlessly integrates with G Suite, gets rid of manual data entry, and is super easy to use. If you can use Gmail, you'll know how to use Copper. Join the over 12,000 customers love using Copper and start selling more with the CRM teams love to use, today. Focus on Relationships, Not Records with Copper and Google. The only CRM built for, used by, and recommended by Google.

by Really Simple Systems

(242 reviews)
Really Simple Systems CRM helps you work smarter, managing and tracking your sales leads and customers, so you can get on with growing your business. Designed for small businesses B2B, this GDPR compliant CRM is easy to set up and simple to use. With sales, marketing and service & support built-in you'll have all your data in one place, enabling team collaboration, better relationships and driving sales growth. An easy to use CRM that helps you work smarter by managing and tracking your sales leads and customers.

by Salesforce

(177 reviews)
Free up your teams with automation and productivity features, keep track of service KPIs with intuitive reports and dashboards, and craft the perfect experience for your customers! Salesforce Essentials is designed for SMBs and offers in-product learning and guided setup flows, so you can get up and running within just a few hours. With Essentials you can offer support over Email, Phone, Social, and Web as well as deploy and customize branded self service support sites with just a few clicks. Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution.

by Salesforce

(177 reviews)
Salesforce Essentials makes it possible to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain. Essentials ensures that you spend less time in spreadsheets and more time selling by tracking your emails, calls and meetings to automatically keep customer records up-to-date without tedious data entry. Essentials also includes a ton of customer service productivity tools to help make every new customer a loyal one. Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.

by Norada

(81 reviews)
Major web update in 2019 | https://solve.app/. A mobile productivity CRM for teams to manage customer workflows, projects and field service Simplify all record keeping, scheduling, communication and information sharing - especially when mobile. Incredibly flexible and secure, with straight-forward controls over specific field data and who can access. Boasting robust Google Calendar and Gmail integrations. Recognized for outstanding customer support by thousands of service businesses. Major web update in 2019 | https://solve.app/. A mobile CRM for teams to manage customer workflows, projects and field service.

by 1CRM

(54 reviews)
1CRM enables businesses to create long-lasting customer relationships with the most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market. By focusing on a comprehensive and easy to customize CRM solution, 1CRM is putting tailored-fit CRMs within reach of businesses everywhere. 1CRM stands out for its inclusion of Order Management, Service Management and Project Management within its CRM framework - including timesheets and expense reports. The most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market.

by FreeAgent Network

(25 reviews)
FreeAgent helps companies increase lead conversion, align teams, and forecast with confidence with intelligent automation and actionable insights that drive results. Leverage sales+marketing automation, real-time analytics and predictive insights for faster, more predictable growth. FreeAgent connects customer engagement and revenue operations in one place, aligning the entire organization in one platform. Increase lead conversion, align teams, and forecast with confidence with the only all-in-one platform for the sales-led business.

by Capteck

(21 reviews)
A small business needs a suitable CRM to manage sales opportunities and customers. This is exactly what My Centre Office provides, an affordable versatile tool that helps you with lead management, contact management, bookkeeping and more. An affordable versatile CRM tool that helps small businesses with lead management, contact management, bookkeeping and more.

by BatchBlue Software

(6 reviews)
Batchbook is a simple contact database that integrates with tons of apps. Keep all your meaningful contact info in Batchbook for a complete, current story about each person's history with your business. Search across contacts to find the exact person or people you need. Dynamic lists stay current. If contacts belong they're auto-added and if they don't they're auto-removed! Batchbook's mobile-responsive, so you can access contacts 24/7. We save you time so you can get to know your customers. Batchbook consolidates contact info, so you see a complete contact history, make smarter decisions, and share it all with your team.

by Coanics

(2 reviews)
At Coanics, we are able to cater to businesses large and small, however, small business is an area we are familiar with as we are a small business ourselves. Manage your sales pipeline, build successful email campaigns, organize contacts, cases, projects, documents, events, and more! Improve real-time visibility and decision-making support with Coanics easy-to-use online analytics and dashboards helping you understand how your data impacts the well-being of your business! Coanics is the small business CRM you have been looking for! We offer analytics at a price that is perfect for your budget.

by BOAST Groupware

(2 reviews)
BOAST Groupware is the only business software platform that offers 15 fully integrated modules, with a single sign-on, that also integrates with your current apps thus providing a comprehensive simple to use solution. BOAST modules include: expenses, training, documents, projects, ticketing/cases, asset mgmt, conference, time sheets, CRM, sales opps, custom reports, workflows, password vault, contacts and also tracks time off. BOAST just makes work easier! Let BOAST simplify your job today. An all-inclusive business operations platform built for collaboration throughout your organization with 15 fully integrated modules.

by Keap

(2 reviews)
Smart client management software designed specifically for small businesses, Keap helps you turn incoming leads into satisfied clients. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on delivering consistently great service, with less stress. Meet Keap: A smarter way for small businesses to turn incoming leads into satisfied clients

by Lightning Service

(1 review)
Lightning Service automates those daily repetitive tasks and helps small business to focus on running their business. Lightning Service automates those daily repetitive tasks and helps small business to focus on running their business.

by Isoratec

(0 reviews)
Sales management platform with emphasis on healthcare organizations. Developed by people with over 20 years of healthcare experience. iOS mobile app tracker. Data stored on AWS- HIPAA compliant servers. Embedded tutorials in tooltips and videos. Access CMS data (for healthcare companies).Track reps' traveled path. Available in any language per user. Reports, GPS tracking, expenses, nearby contacts, customization,calendar... Simple sales management platform . IOS mobile app tracker. Expense management. Customize. Use any language. Embedded tutorials.

by Wooster

(0 reviews)
Helping small businesses simplify daily tasks Helping small businesses simplify daily tasks

by Digifactory

(0 reviews)
Digifactory is a SaaS solution that supports start-ups, SMEs and groups of all sectors in the management of their business. Digifactory is a SaaS solution that supports start-ups, SMEs and groups of all sectors in the management of their business.