Incident Management Software
Incident Management software streamlines reporting on and resolving IT service issues as well as EHS and any security incidents in the field and across the organization.
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- Cloud, SaaS, Web (63)
- Installed - Mac (11)
- Installed - Windows (20)
- Mobile - Android Native (33)
- Mobile - iOS Native (32)
- Audit Management (18)
- Audit Trail (35)
- Corrective Actions (CAPA) (29)
- Incident Management (28)
- Incident Reporting (53)
- OSHA Compliance (24)
- Root-Cause Diagnosis (31)
- Safety Management (33)
- Task Management (43)
- Ticket Management (30)
xMatters is an incident management platform that helps enterprises prevent, manage, and resolve IT incidents. From the Global 2000 to small workgroups and innovative DevOps teams, organizations around the world rely on the xMatters digital service availability platform to solve technology issues before they become business problems. The xMatters integration platform allows organizations to automate key processes with the tools they already use like ServiceNow, Splunk, Jira, and Slack. Learn more about xMatters Incident management platform that helps prevent, manage, and resolve IT incidents before they become business problems. Learn more about xMatters
Freshservice is an ITSM solution in the cloud. It provides powerful incident management capabilities which closely integrate with other ITSM processes like problem, change, release, and asset management. You can let users raise tickets through various channels like email, support portal, chat etc. Its smart ticket form even deflects trivial issues by suggesting relevant knowledge base articles. Your IT team can automate ticket assignment and use canned responses to further boost productivity. Learn more about Freshservice Freshservice's incident management capabilities help drive self-service adoption, automate repetitive tasks and boost productivity. Learn more about Freshservice
With VictorOps, on-call isnt a four-letter word. Our incident management software aligns log management, monitoring, chat tools, and more, for a single-pane-of-glass into system health. Using this IT and DevOps system data, we support automated alerting, centralized information, and essential documentation. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolutionand reduced downtime. Learn more about VictorOps Our incident management software aligns log management, monitoring, chat tools, and more, for a centralized view into system health. Learn more about VictorOps
When you implement LogicGate's incident management software, you're putting custom, automated processes in place to respond to and address issues as they occur. LogicGate's agile software optimizes your response by building efficiencies into your workflow, from triggering investigations and logging reports to resolution activities. Define rules and logic at each step that drive your business, escalating issues and approvals to the right person, on time. Learn more about LogicGate Customize and automate your incident management processes so that you can efficiently respond to and address issues as they occur. Learn more about LogicGate
Resolver's Incident & Investigations Management Software is a complete solution for responding to, reporting on, and investigating incidents. Standardized incident capture and powerful reporting allows you to quickly understand what¿s happening across your organization and why so that you can manage resources, minimize impact and prevent incidents. Improve response and recovery by bringing alarm management, officer dispatching, and incident reporting together into one central application. Learn more about Incident Management Software Resolver's physical security software is an end-to-end, total solution for responding to, reporting on, and investigating incidents. Learn more about Incident Management Software
AlertOps empowers teams to collaborate in real-time to resolve business-critical incidents faster. We offer the most flexible and customizable solution, capable of addressing everything from basic on-call alerting to complex and unique enterprise challenges. Whether you have a basic need to cover on-call schedules or have a complex need to cover many teams that need to collaborate on incidents, AlertOps can easily scale to fit your organizations unique challenges. Learn more about AlertOps Prioritize Critical Alerts, Build Advanced Workflows & Streamline Processes giving you unparalleled flexibility. Learn more about AlertOps
With IndustrySafe Safety Management Software you can record a variety of incidents, including near misses, vehicle incidents, employee and non-employee injuries, environmental, and security incidents from multiple types of mobile devices, with or without web access. Users can also perform root cause analysis and calculate DART/TCIR rates. IndustrySafe generates accurate regulatory reports, including OSHA logs, and allows you to comply with.OSHA's electronic recordkeeping requirements. Learn more about IndustrySafe Record, track, and manage multiple types of incidents; generate accurate regulatory reports and DART/TCIR rates. Learn more about IndustrySafe
Opsgenie is a powerful alerting and on-call management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. With over 200 deep integrations and a highly flexible rules engine, Opsgenie centralizes alerts, notifies the right people reliably, and enables them to take rapid action. Opsgenie tracks all activity and provides actionable insights to improve productivity and drive continuous operational efficiencies. Learn more about Opsgenie Top Rated: Opsgenie is a powerful alerting and on-call management platform for Dev and Ops teams operating always-on services. Learn more about Opsgenie
Incident management software with dashboard metrics & charts, web portal, Incident Reports, loss runs, log history, workflow approvals, notifications, alerts, and documents. Offers supporting modules to track events, incidents, contracts, insurance, claims, injuries, payroll data, and assets. Works across all industries and offered fully hosted or self hosted with professional support & training. Integration with other software. Powerful, highly customizable, & user friendly. Learn more about A1 Tracker New generation incident management software designed for loss run reporting, metrics, & notifications to streamline management. Learn more about A1 Tracker
Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today! Learn more about Safety Incident Reporting Software Trusted since 1992 with over 1.6 million users worldwide. Record, track and report your safety incidents, accidents and injuries. Learn more about Safety Incident Reporting Software
Report safety incidents the smart way with the Convergence IMS. Save time and money with our online and mobile systems that empower employees to immediately and intuitively report any injury, illness, property damage, safety observation, or near miss. Document safety incidents and notify managers to review and accept incident reports. Automatically produce printable, OSHA, DOT, and MSHA compliant forms. And use our INCIDENT mobile app to document and submit safety incidents in the field. Learn more about Safety Incident Management Quickly and intuitively investigate, record, and report workplace safety incidents and near-misses. Integrated OSHA, DOT, & MSHA forms. Learn more about Safety Incident Management
Blerter helps large scale, complex events like sports, concerts and festivals manage risk, streamline delivery and increase engagement - ensuring they run smoother, every time. With a simple, easy-to-use platform that helps you centralize your communication, operations and safety processes - your entire team is connected in one place. Learn more about Blerter Blerter is a simple, easy-to-use platform that helps you centralize your communication, operations and safety processes. Learn more about Blerter
We deliver enterprise notifications ensuring companies can reach employees during unplanned incidents and emergency disruptions. Millions of people around the world depend on AlertFind for business continuity and disaster recovery. Reach every employee every time with AlertFinds IT alerting and emergency notification system. Unlike other ENS providers, we pull employee contact info from your companys HRIS to ensure that your contact database is 100% accurate. No matter the emergency - cyber Learn more about AlertFind The only IT alerting and emergency notification system that guarantees a 100% complete contact database. Every employee, every time. Learn more about AlertFind
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Learn more about ServiceDesk Plus Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Learn more about ServiceDesk Plus
Efficiently contain and manage workplace incidents. Use real time alerts, detailed incident reports, and actionable data to better equip employees to handle incidents safely. Customize this app for the web, Android, iPhone, and iPad. Try for free! Learn more about Zoho Creator Zoho Creator is a low-code app development platform that lets you launch custom, mobile-ready apps on your own. Learn more about Zoho Creator
Safety management system made easy. Track and manage safety incidents with an intuitive online safety management system. The Safety Management Module is QT9 QMS makes it simple to keep track of you near misses, mishaps, injuries and other safety incidents.The QT9 QMS is a web-based system that includes a safety management module that allows you to track injury types, assign tasks, identify people involved and link any equipment or corrective actions (CAPAs). Learn more about QT9 Quality Management Safety management system made easy. Track and manage safety incidents with an intuitive online safety management system. Learn more about QT9 Quality Management
DisasterLAN (DLAN) is a web-based, mobile friendly incident management system that provides tools for shared situational awareness, workflow-based information management, and real-time communication to help your team prepare for, respond to, and report on issues. With DLAN in your toolbox, you will be properly prepared to manage daily operations, emergencies, and everything in-between. Learn more about DisasterLAN DLAN provides real-time situational awareness tools for emergency management. Learn more about DisasterLAN
Pro-Sapien's Incident Management Software for EHS is based on SharePoint and Office 365 - deployed straight into your existing portal. Trusted throughout the world in a wide range of industries, our configurable platform provides dynamic forms, workflows, investigation workspaces, task management, KPI dashboards and reports. We don't count users, and you can deploy on-premise or in the Cloud. See the user-friendly software in action free today. Learn more about EHS Incident Management on SharePoint Incident Management software on Microsoft SharePoint and Office 365 for Environmental, Health & Safety (EHS) in global enterprises. Learn more about EHS Incident Management on SharePoint
The Ecesis Incident Reporting Software streamlines and simplifies reporting, tracking and investigating incidents, near-misses and unsafe conditions. Our software solutions have been helping the world¿s best companies achieve their EHS performance goals since 1993. Click on ¿Free Demo¿ to learn more about how we can help jump start your EHS performance! Learn more about Ecesis Suite An easy to use solutions for the reporting, investigation and tracking of incidents, near-misses and unsafe conditions. Learn more about Ecesis Suite
The Preparis Portal is an all-in-one, cloud-based platform for mass emergency notification and incident management. The portal allows you to plan for, respond to, and manage through any business disruption from any device, anywhere in the world. Features include: -Bi-directional messaging -Full-featured native mobile application -Proactive conference calling -Cloud-based document sharing -Incident management -Online training and expert content -Seamless integration with your HR system Learn more about Preparis Emergency notification tool which provides workforce protection, operations, and branding through customized business continuity. Learn more about Preparis
Manage the entire incident management lifecycle for Health, Safety, Quality and Action Tracking with an easy to use App on your existing Microsoft SharePoint 2016, 2013 and Office 365. Use the incident management software to incorporate department-specific forms, easy incident reporting, workflows, manager review, investigations, root cause, corrective actions, approvals, search, reporting, dashboards & much more. Customers include large, mid-sized and small companies across all industries. Learn more about ConvergePoint Incident Management Software Extend SharePoint & Office 365 to report incidents, manage investigations, root cause, CAPA, approve & close incidents Learn more about ConvergePoint Incident Management Software
We get it, youre busy! With an ever-growing list of safety regulations, its hard to know where to focus which can make it difficult to keep safety the top priority. On top of all that, you have the EHS software overkill that leaves you overwhelmed and unproductive. Thats where we come in. The real value of iReportSource is not the software itself, but how well it helps you do your job and achieve your goals. We arent another software, WE ARE THE SOLUTION! Learn more about iReportSource The real value of iReportSource is not the software itself, but how well it helps you do your job and achieve your goals. Learn more about iReportSource
Incident & Hazard Reporting mobile app puts hazard identification, near miss, and stop work activities at the finger tip of each employee. Drop down menus identifying buildings, locations, assets or work processes make reporting fast and easy while keeping data streamlined and organized for accuracy and reporting. Pictures can be taken with mobile devices. Hazard severity, action items and assignment to personnel or department can be controlled by managers. Learn more about Incident & Hazard ID Incident & Hazard Reporting mobile app puts hazard identification, near miss, and stop work activities at the finger tip of employees. Learn more about Incident & Hazard ID
incy.io is an easy-to-use tool for your Incident Management needs. Reporting incidents and observations on the go with any device is a breeze. Customise the reporting categories, assign responsible people, add images and other attachments to give additional information, and analyse the risks and trends in your organisation from the real time statistics. Check the material below and start improving the Incident Management process in your organisation today! Learn more about incy.io The go-to solution for Incident Management needs. Report incidents, assign follow-up actions and handle root cause analysis with ease. Learn more about incy.io
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management.
PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. PagerDuty offers hundreds of native integrations with operations tools, as well as automated scheduling, advanced reporting, and guaranteed reliability. Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.
Form.com seamlessly integrates with your existing solutions to provide closed-loop support designed for your unique process. With our incident reporting solutions, your users in the field will always have access to powerful tools that help them clearly document issues, initiate immediate action, and supply valuable information to the back office. Form.com is an enterprise platform for web and mobile/offline form solutions. Gather better data, speed next steps, analyze outcomes.
You don¿t know when and where an incident will occur. When it does, you know you need to respond quickly. Effective¿s Incident module ensures full management of an incidents entire lifecycle. Our software allows staff to simply complete in-depth online incident forms, send immediate notifications to key administrators, complete exploratory investigations and obtain instant reports and KPI¿s to proactively improve your organisations safety culture. Cloud based SaaS solution for managing Risk, Training, Incidents, Audits, Contractors, CoSHH, PPE, DSE, Method Statements and Plant.
A visual tool that helps people determine cause and effect relationships and apply effective solutions to prevent problem recurrence. A visual tool that helps people determine cause and effect relationships and apply effective solutions to prevent problem recurrence.
Compliance 360 is a comprehensive solution that streamlines the GRC process across the enterprise. Compliance 360 is designed to make compliance, incident, audit and risk management easier, less costly, and much more manageable even for organizations in highly regulated industries. Designed to make compliance, audit and risk management easier, less costly, and much more manageable.
Cloud-based, software solution to track your fleet, drivers, and high-value assets to help manage DOT and OSHA safety compliance. Software includes modules for personnel, assets, incidents, and training. Cloud-based, software solution to help manage DOT and OSHA safety compliance for personnel, assets, accidents, and training.
i-Sight case management software is a web based solution to manage investigations. Dashboard reporting and a custom report writing wizard give you real time data on case status and trends. Our customers use i-Sight to manage investigations of Fraud, Employee Relations, Ethics, Privacy, Compliance, Security, and Health & Safety. With i-Sight, you and your staff will be better equipped to collaborate on cases and maintain complete case histories with instant access to all related information. i-Sight case management software delivers robust functionality, easy integration and the best user experience available.
Statuspage is the industry standard for incident communication. Thousands of top web tech companies like Dropbox and DigitalOcean use Statuspage to communicate during downtime. Instead of hosting their own pages and maintaining cumbersome email lists, they rely on Statuspage to deliver a great experience for their customers with features like email & text notifications, incident templates, and Uptime Showcase. Statuspage is the industry standard for incident communication. Build customer trust and decrease support volume during downtime.
Adashi Systems is a leading provider of technology solutions for 1,500+ public safety agencies worldwide. Adashis full suite of products offers solutions for scheduling, notification, response, incident command, and situational awareness. Our products are specifically designed for Fire, EMS, and Law Enforcement personnel. Together, Adashis products provide an end-to-end solution to help public safety agencies during every stage of the incident management process. We provide innovative software solutions for staff scheduling, MDT emergency response, incident command, and situational awareness.
Web-based solution for investigating, reporting, and analyzing environmental, injury/illness, property, and fleet incidents. Web-based solution for investigating, reporting, and analyzing environmental, injury/illness, property, and fleet incidents.
Freshstatus is the new standard in industry for incident communication.Freshstatus enables businesses to communicate incidents & scheduled maintenances with their customers in real time. Communicate with customers with real-time email & twitter notifications, showcase reliability with historical uptime. Freshstatus enables businesses to communicate incidents & scheduled maintenances with their customers in real time.
Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximise service reliability, accelerate innovation velocity and deliver outstanding customer experiences. Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices.
QUENTIC is perfect for your INCIDENT MANAGEMENT. The system lets you report dangerous situations and accidents directly within one central system. It automatically generates mailable accident notices for occupational health and safety agencies. View automated accident statistics and determine accident indicators, e.g. severity rate. Protect sensitive data with a sophisticated access rights concept. QUENTIC is ideal for any small, medium or large company. Start your 14-day FREE Trial! QUENTIC is your INCIDENT MANAGEMENT SOFTWARE. Be well prepared for analyzing causes and deriving corrective actions!
Utilized by high-performing organisations, VisiumKMS EHS, Quality, and Operational Risk Management software solutions are designed with over two decades of industry best practices. Our easy to use, multi-purpose platform empowers organisations to improve HSE performance, manage changes, assess risks, ensure quality and compliance, and streamline business processes - all from one seamless package. VisiumKMS, a Rolls-Royce solution, is a world-class comprehensive suite of EHS, Quality, and Operational Risk Management applications.
Automate and simplify incident management and reporting with incident tracking, to-do lists, risk assessments, and automated alerts. Automate and simplify incident management and reporting with incident tracking, to-do lists, risk assessments, and automated alerts.
OnPage is the industry leading Secure Incident Management System with its unique ALERT-UNTIL-READ technology. HIPAA secure, built around the incident resolution life-cycle, the platform enables organizations to automate the incident notification process from inception till resolution to mitigate human errors and reduce MTTR, while allowing secure team collaboration. OnPages Escalation policies, Redundancies, and scheduling algorithms ensure that a critical message is never missed. Incident management system that ensures rock-solid-reliability. Never miss critical alerts from monitoring tools and teams.
Mint Service Desk is a free powerful tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on customer infrastructure without a need to buy a cloud-based service. Key features: - flexible asset management structure - ticketing system integrated with asset management - email integration - custom ticket types Extremely flexible service desk and asset management platform with a user-friendly way to chat with potential customers.
Reslink creates state-of-the-art mobile solutions beneficial for any organization with mobile workers and/or mobile assets. Real-time data collection and transmission based on leading-edge mobile technology guarantees our customers full control of their service processes and mobile assets from anywhere, anytime. Reslink Solutions creates state-of-the-art mobile solutions tailored for organization with mobile workers and/or mobile assets.
SIGNL4 is an out-of-the-box mobile alerting SaaS and bridges the last mile from IT systems, machines and sensors to engineers, IT staff and workers in the field. Upon critical events it notifies team members through persistent mobile push, text and voice calls with acknowledgement, tracking, escalation and reporting. SIGNL4 thus provides for an up to 10x faster response to critical alerts, major incidents and urgent service requests. Reliably notifies operations teams and provides for a 10x faster response to critical alerts, major incidents and service requests
Easy reporting of incidents, near misses, audits, complaints, inspections, observations and other registrations. Including workflow management, KPI dashboarding. Easy reporting of incidents, near misses, audits, complaints and other registrations. Including workflow management, KPI dashboarding.
PageFate is a free status page and incident management tool for your APIs, services or company. PageFate is multi user friendly and comes with two factor authentication via Google or Github for added security. It's a powerful, managed, heads-free alternative to StatusPage.io and Status.io. PageFate is a free status page and incident management tool for your APIs, services or company.
MetricStream Incident Management software module is a comprehensive solution that enables companies to establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting. The issue management solution supports identification and evaluation of issues as well as case investigation and tracking leading to an elaborate remediation or corrective action process. Establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting.
The most user-friendly Incident Management System on the market allows for easy implementation and adoption by all staff even part-time or seasonal employees. All incidents are reported into a central repository in real time from multiple people in multiple locations so nothing gets missed and nothing gets lost! Ever. Centralize all communication from your team and access it when you need it. Be proactive with real-time awareness of all incidents.
OCTOPUS is a new and innovative Physical Security Information Management system (PSIM), which combines a comprehensive security management software with a robust smart phone application, enabling organizations to effectively manage all their security, safety and logistical requirements from one place. OCTOPUS fuses together all of the security & safety systems, sensors and data sources in order to streamline and improve the efficiency and responsiveness of the organizations security operations. The system combines security management software with a mobile app, allowing clients to manage security and logistics from one place.
Noggin is the next-generation, cloud-based software platform for managing incidents, risk and work health safety all in one system. Noggin is the next-generation, cloud-based software platform for managing incidents, risk and work health safety all in one system.
StatusHub is a flexible incident and event communication tool that helps you keep your impacted staff and end users updated effectively. Its efficient communication mechanisms create a beneficial environment of trust and transparency for the people that rely on your company. Inform your end users of events which may impact the performance of your IT systems or infrastructure with our communication system.
Finally, a construction software and app that treats the user experience as priority #1. The intuitive design and storage of documentation into jobsites makes this the easiest construction app to use. Create and assign incident reports, safety observations, daily reports and employee disciplines. Save your company money by eliminating paper and saving time. Utilize the standard forms provided or create company specific forms. Realtime safety, daily, discipline, and incident reporting software for the construction industry.
Helps organizations automate incident response, optimize staff & reduce cost, achieve earlier attack chain response and more. You can learn how to improve incident response by downloading our free ebook on automating incident response. Helps organizations automate incident response, optimize staff & reduce cost, achieve earlier attack chain response and more.
Risqover is the #1 solution for reporting, tracking, and resolving routine and emergency facilities maintenance disruptions. Risqover delivers 360 visibility across multiple locations, making it easy to manage fixed assets. And, Risqover provides instant notifications, delivering realtime information to designated individuals or teams, enabling decision-makers to adjust operations and allocate resources accordingly to reduce risk and maximise operational capacity. Risqover lets companies easily report and track issues, risks or incidents, using mobile devices.
Professional solution to report hazards, observations and incidents on your smartphone or tablet, notify responsible persons and follow the workflow to manage the issues on the go or on a computer. Add additional information, assign actions and responsible people, report to management or compliance agencies and analyse the risks and trends in your organisation. Adaptable to your own needs and part of the andSafety EHS-suite Record and manage hazards, near-misses, incidents.
VMRay Analyzer is an automated malware analysis and detection product with a revolutionary agentless, hypervisor-centric dynamic analysis engine at its core. Combined with rapid static analysis and reputation engines, it enables malware analysts and incident response professionals to monitor, analyze and identify threats and extract indicators of compromise (IOCs). VMRay Analyzer helps security teams analyze and detect advanced, targeted malware by offering an automated malware analysis solution.
What makes Zenduty Unique? It allows for flexible scheduling, notifications and escalation policies so teams and individuals can set their own pace and methodology for work. It connects with over 100 applications to provide a birds eye view over your entire system. It attaches relevant context to your alerts, so you can solve the problem at the root and not just manage the symptoms. It provides advanced analytics so you can successfully conduct a post-mortem at every level. Incident and alert management solution that provides cross-channel alerts and intelligence to your team.
User-friendly solution that provides incident reporting, immediate notifications, and real-time statistics to help you take appropriate actions. User-friendly solution that provides incident reporting, notifications, and real-time statistics to help you take appropriate actions.
RADAR operationalizes your incident response management process, applying automation and best practices to bring consistency and efficiency to privacy and security incident intake, risk assessment, breach decisioning, and notification so you can ensure global regulatory compliance and reduce data breach risks. RADAR provides incident response management software to reduce risk and simplify compliance with global data breach laws.
Suite of incident management software designed for public safety and security organizations to simplify dispatching, evidence-based reporting, call handling, and decision making. Suite of incident management software designed to simplify dispatching, evidence-based reporting, call handling, and decision making.