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Explore Text Analytics with unique ML topic modeling in 2D/3D maps. Pre-identify topics; Experience smart 2D/3D visuals. Learn more about VizRefra
Leverage the power of Text Analytics, enhanced by our unique Machine Learning topic modeling, brought to life in immersive 2D/3D maps. Transform voluminous text data into interactive and navigable 2D/3D maps. Harness the capabilities of Entity Recognition and Sentiment Analysis for nuanced understanding. Experience the sophistication of AI as it succinctly summarizes and visually represents complex information. Unearth key topics before diving into the text and elevate your insights with our ad Learn more about VizRefra

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Go from customer feedback to action without the guesswork. Lumoa analyses feedback in 60+ languages and in real time. Learn more about Lumoa
Most companies today use NPS, CSAT, online ratings, and other numbers to assess how happy their customers are. What they miss though is a way to tell what actions will move the numbers up or down. Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business. Learn more about Lumoa

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Cloud-based text mining console that helps businesses analyze text data via natural language processing (NLP). Learn more about SimpleX
Cloud-based universal text mining console that helps businesses analyze text data via natural language processing (NLP) and artificial intelligence (AI). SimpleX is powered by state-of-the-art NLP capabilities delivered through a great UI for optimal Human-Machine interface. This productivity tool slashes by 10 the time spent analyzing text data. It includes standard features (keyword extraction, sentiment analysis...) plus many proprietary features (originality, autoclustering...) Learn more about SimpleX

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Technical computing system that provides tools for image processing, geometry, visualization, machine learning, data mining, and more.
Technical computing system that provides tools for image processing, geometry, visualization, machine learning, data mining, and more. Learn more about Wolfram Mathematica

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Web-based collaborative text analytics for academics, companies, and governments to search, filter, cluster, code and classify text.
Web-based collaborative text analytics system that allows academics, companies, and governments to schedule fetches from Twitter, import from SurveyMonkey, email, or a spreadsheet, to search, filter, cluster, human-code and machine-classify text. Texifter's CoderRank patent focuses on algorithmic techniques analogous to Google's PageRank for web search, but tailored to improve large scale, collaborative text analytics through enhanced machine-learning and the gamification of crowd source coding. Learn more about DiscoverText

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
NVivo is the most powerful and intuitive research software for organizing, storing, analyzing and gaining insights from diverse data.
NVivo is the most powerful and intuitive research software for organizing, storing, analyzing and gaining insights from diverse data. With NVivo, you can import, analyze & explore virtually any data source all in one place, from quantifiable demographic information to qualitative open-ended questions and interviews. Enhance the power of NVivo by adding on cloud-based modules for NVivo Collaboration Cloud and NVivo Transcription, as and when you need them. Learn more about NVivo

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Ireland Local product
Zyte is the total solution for all web scraping & data extraction projects. Extract your data at the speed of Zyte!
Zyte is the established leader in the web data industry delivering unparalleled innovation in web data scraping. Whether you need a partner to provide Data-as-a-Service, or a key for the world's most advanced web scraping API, Zyte has everything required to access web data at any scale. Our solutions are lean, powerful, built-for-purpose and extremely reliable at scale. Learn more about Zyte

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
#1 Web Scraping Software and Service, we turn millions of web pages into data. Trusted by 1/3 of the Fortune 500.
#1 Web Scraping Software and Service. Trusted by 1/3 of the Fortune 500 & five star rated customer support. Mozenda Provides: 1) Cloud-hosted software 2) On-premise software 3) Data Services Over 15 years of experience, Mozenda enables you to automate web data extraction from any website. Learn more about Mozenda

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Ireland Local product
Document analysis software for proposal and contract teams. Optimize every step of the proposal and contract review process.
VT Docs is a document analysis software for proposal and contract teams. Shred RFPs and create a compliance matrix in minutes. Make faster bid decisions. Save 66.7 hours per proposal. Ensure compliance by spotting gaps & risks. Reduce ‘Scope Creep’ in RFP/BID Responses. VT Docs allows government contractors to optimize every step of their proposal and contract review process, without forcing behavior change. Improve compliance, reduce risk and boost efficiency. Learn more about VT Docs

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Chattermill unifies customer feedback, customer support, and product feedback into a single platform, to analyse customer data at scale
Chattermill is the #1 text feedback analytics platform used by brands like Amazon, Uber and H&M that gives you the actionable intelligence you need to deliver retention-driving customer experiences. Chattermill unifies and analyses customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want. Learn more about Chattermill

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Keatext is a text analytics solution that delivers AI-based recommendations and reports leveraging GPT to improve customer experience.
Keatext gives customer-centric businesses a head start by analyzing feedback and generating AI-based recommendations on what to address first in their customer experience. Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction. Review issues with the most impact that are brought to your attention by AI-based recommendations. Get a ready-to-share report that leverages GPT’s language generation to deliver Keatext’s recommendations. Learn more about Keatext

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Thematic is a text feedback analytics solution built to automatically make sense of all sources of customer feedback you've collected.
Thematic is a text feedback analytics solution built to automatically make sense of all sources of customer feedback you've collected. With Thematic, you quickly see and understand what customers are saying, what's keeping customers coming back or making them churn, and find pain points. Analyze feedback from Qualtrics, SurveyMonkey, Twitter, Slack, and more. Learn more about Thematic

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Cloud-based SaaS for the automatic analysis of multilingual customer feedback and open-ended questions.
Cauliflower is an AI platform that allows you to analyze texts or verbatims and save hours of manual work. Our customers use Cauliflower to classify and extract actionable insights from raw texts like open-ended questions, chats, comments, reviews and more! Understand what thousands think in a matter of minutes, what are current pain points or possibilities. We support multiple languages and features including topic extraction, sentiment analysis, engaging visualizations and excel export. Learn more about Cauliflower

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
HumanFirst is a solution to curate, build, and continuously improve NLU training datasets in a data-driven and streamlined way.
HumanFirst is a solution to curate, build, and continuously improve NLU training datasets in a data-driven and streamlined way. Say goodbye to expensive data-engineering and manual workflows in your NLU-data driven projects. Power a multitude of use-cases with high-quality data: chatbots, digital IVR, voice of the customer analytics, callcenter AI, sales automation - you name it! Learn more about HumanFirst

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
The AI platform that automatically analyses your customer data in real time.
WHAT ARE YOUR CUSTOMERS REALLY SAYING? Automatic classification of incoming customer data, whatever the channel. Understand what your customers are really saying, in near real time. Get early warnings of issues, fast track any complaints or urgent enquiries and get your customer channel right first time. CSat improved by up to 20%, FCR Improved by 50%, AHT reduced by 35% and Customer Churn reduced by 18% Learn more about PrediCX

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Ireland Local product
Language Analysis Platform for teams across the enterprise. Improves the quality of mission critical business writing.
VT Writer is a Language Analysis Platform that improves the quality of mission critical business writing. Analyze your Word Docs, PDFs or text snippets for plain language and readability. This solution is for all teams in large organizations to eliminate off-brand and non-compliant language. It ensures all employees are adhering to the organization’s style guide. Get instant readability scores and suggestions on how to improve your writing. Edit in-app or export results to an annotated Word Doc. Learn more about VT Writer

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Text and conversational data analysis using Deep Learning models as a service
Deep Learning for customer success, sales & AI teams. Detect sales opportunities, complaints, leads, features improvement, etc. Analyze text, reviews, chats, surveys, social networks, emails, using Artificial Intelligence. Learn more about Deep Talk

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
The most effective Web & Social Listening tool. Search and analyse all reviews, comments, opinions on Web & Social Media in real time.
PaloPro is a powerful tool for monitoring and analysing all Web and Social Media, collecting in real time mentions published on websites, forums, blogs, Twitter, Facebook, Instagram, YouTube. Utilising state-of-the-art AI and Machine Learning algorithms, PaloPro achieves up to 90% accuracy in Sentiment Analysis, delivering accurate analytics & alerts in real time, helping brands manage their online reputation, evaluate their communications strategy and deal with crisis on the ever-moving web. Learn more about Palo Pro

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Schedule, Scan, Index and Apply metadata and keywords to data, pdf, word, based on the contents of each (against your rules)!
Centralpiont by Oxcyon empowers you to set up scheduled routines to scan, index, and apply new classifications, keywords, metadata to any information (Strucutred (Oracle, SQL, JSON, XML) and MORE IMPORTANT UNSTRUCTURED (Data from file folders like PDF, Word, XLS, PPT). Centralpoint will mine each record against your metadata and rules, and apply! Learn more about Centralpoint

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Customer experience management tool that helps business personalization through daily support and analysis.
InMoment is the world's most recommended customer experience (CX) platform. InMoment helps our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. At the heart of what we do is the desire to connect our clients with what matters most through a unique combination of data, technology, and human expertise. Learn more about InMoment

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Caplena is an AI-based text analysis solution for market research to capture insights from survey, reviews, and more in many languages.
Caplena is an AI-based text analysis solution for market research to capture insights from surveys, reviews, and more in many languages. Learn more about Caplena

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Writer (formerly Qordoba) is an AI writing assistant for businesses.
Writer's AI (formerly Qordoba) helps everyone at a company write with the same style, terminology, and brand voice. With Writer's dynamic content guidelines, organizations can achieve consistency and clarity across all types of content from communications to marketing to product to HR. Companies such as Marriott, Braintree, and Postmates use Writer to create better content up to 90% faster than before. Writer was recognized as a Forbes Cloud100 Rising Star for 2018. Learn more about Writer

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
uCrawler lets you collect news articles from any source, in any language without coding. Try keyword filtering, topic-based clustering.
uCrawler automatically extracts data from any news websites in any language without coding. Almost in real time. You can retrieve output data using the API (JSON), RSS or direct export to your SQL or ElasticSearch databases. We provide keyword filtering, topic-based clustering. Cloud and Self-hosted solutions. Learn more about uCrawler

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Cloud-based text mining solution that helps businesses handle topic labeling, entity and keyword extraction, data analysis, and more.
Cloud-based text mining solution that helps businesses handle topic labeling, entity and keyword extraction, data analysis, and more. Learn more about Bytesview

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Natural Language Processing system that helps with entity extraction, sentiment and emotion analysis, and keyword extraction.
Natural Language Processing solution designed to help with extracting metadata and meaning from unstructured text. Features of the platform include text analytics, customized insights, data categorization, sentiment analysis, high-level concept identification, and metadata extraction. Learn more about IBM Watson Natural Language Understanding

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
AI platform to analyze text with Machine Learning and turn emails, tweets, surveys or any text into actionable data.
MonkeyLearn is an AI platform that allows you analyze text with Machine Learning to automate business workflows and save hours of manual data processing. Customers like Clearbit, Segment and Drift use MonkeyLearn to classify and extract actionable data from raw texts like emails, chats, web pages, documents, tweets and more! MonkeyLearn can be easily integrated via integrations like Google Sheets, Zapier, Zendesk or Rapidminer (no coding required) or via our beautiful API and SDKs. Learn more about MonkeyLearn

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Ireland Local product
Cx MOMENTS automatically detects and trends customer issues in support tickets. Connect to Zendesk, Freshdesk, Salesforce in 3 clicks.
Cx MOMENTS is used by Customer Support Managers to automatically find and trend customer issues in their helpdesk customer support tickets. Cx MOMENTS connects to Zendesk, Freshdesk, Salesforce and Intercom, and detects the topics and problems that regularly crop up in customer support conversations. Our Natural Language Processing and AI help you gain valuable insights from all support tickets in your helpdesk. Learn more about Cx MOMENTS

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Text analytics tool that helps users analyze written documents such as customer surveys, political speeches, academic papers, and more.
WordStat is a software that helps people analyze very large amounts of written documents. eg.customer surveys, political speeches, academic papers, emails or twitter feeds. The software helps people find common topics, themes and hidden meanings in unstructured text data. A hotel chain may have 100,000 customer comments about their rooms, food service or outdoor facilities. The software helps search those responses and generate common themes or topics to target where they need to improve. Learn more about WordStat

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Organizations that need to search their siloed knowledge , leverage our Datafari multisource enterprise search solution to federate it.
Public and private organizations that need to search their knowledge, including PDFs, MS Office documents or images, leverage our Datafari multisource search solution. Datafari connects to external IA systems to enrich unstructured data. Datafari federates your knowledge scattered through your Information System, be it on the cloud, onpremise or in a hybrid manner. Datafari can be installed onpremise or used on the cloud. Learn more about Datafari

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
AI Text & Sentiment Analytics tool that gives you instant operational insights.
The best text analytics. Ever. In any language. Analyze your customer feedback data to find out what you should fix and what you should keep doing in 47 languages. Its AI-driven analysis for everyone. Understand what thousands think in a matter of minutes Explore what all your customers are saying in their own language. Upload your texts in Excel or CSV format and start getting results immediately. its fast, easy to use, and it will make your customers happier! Learn more about Gavagai

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Guide your decisions with Sphinx iQ3: expert multi-channel questionnaires, statistical and textual analysis, interactive reports.
Sphinx iQ3 is the innovative tool to make the most out of your studies and guide your decisions. Design and distribute multi-channel attractive questionnaires at the right time to optimize response rates. Leverage your data and turn raw information into valuable actionable insights by combining statistical and textual analysis with data visualization in a few clicks. Share results with interactive reports. All-in-one, advanced, intuitive. Get started now with the help of our industry experts! Learn more about Sphinx iQ3

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing.
Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing. Learn more about SAS Text Miner

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Text analyzing solution that enables companies to find frequent phrases or words and count number of words or characters.
Text analyzing solution that enables companies to find frequent phrases or words and count number of words or characters. Learn more about Text Analyzer

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Cloud-based ML solution that helps manage text mining & ticketing systems to streamline analytics & data classification operations.
Klassifier is an artificial intelligence platform that uses machine learning to evaluate text to automate corporate operations and save hours of manual data processing. It is a purpose-built application that does not need any ML background for the users. We make it easy to use and easy to train. With simple steps, consumers can save hours through Klassifier. Klassifier integrates with excel, google docs via our well-constructed API. Learn more about Klassifier

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Maple handles all mathematical needs while enabling the ability to treat your calculations like the valuable assets they are.
Maple is math software which brings world's most powerful math engine to an interface that allows for analyzing, exploring, visualizing, and solving mathematical problems. Learn more about Maple

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Phedone is a portfolio of artificial intelligence solutions that use semantic analysis to streamline customer support.
Phedone is a Saas service platform of NLP (natural language processing) that automates the analysis and processing of customer feedback by leveraging the power of artificial intelligence and proprietary algorithms. Integrated natively or via API through Zapier with all customer relationship management (CRM) solutions such as Zendesk, the Phedone platform is accessible in a self-service mode called no-code, a free discovery mode is available to experiment all the automatic analysis. Learn more about Phedone

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Cloud-based feedback analysis tool that assists enterprises with customer analytics, product management and employee experience.
EFC is a real-time and automatic service that extracts the topics of discussion and the sentiment for each mention of a topic using Natural Language Processing and Artificial Intelligence. EFC is easy to take into use and operate, requiring no special knowledge from the customer in the areas of linguistics or statistical analysis. EFC runs in the cloud (Amazon Web Services) within the EU (in Ireland). Learn more about Surveytagger

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Sinequa is an intelligent search platform that provides insights extracted from structured and unstructured Enterprise data.
Sinequa is providing an Enterprise Search platform for Global 2000 companies and governments, that connects digital workers with the data, expertise and insights necessary for organizations to become information-driven. It translates into contextualized information which enables wiser decisions, fosters innovation and increases productivity. Highly scalable, to support current and future business and technical needs, Sinequa helps organizations to accelerate their digital transformation Learn more about Sinequa

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
A feedback analytics platform that makes sense of unstructured customer feedback data, enabling better decision-making and results.
Kapiche is a feedback analytics platform built to make sense of customer feedback data, empowering you to improve decision-making and positively impact your company’s bottom line. Kapiche allows you to combine multiple data sources and analyze 1,000s of customer feedback responses in minutes. Our platform requires no setup, no manual coding, and no code frames. You'll start finding insights immediately. It's time for an evolution in customer insights. Go to the next level with Kapiche. Learn more about Kapiche

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Intuitively captures data from both email and paper invoices using AI and capture automation. Seamless integration with your ERP.
Intelligently captures data from both email and paper documents using AI and capture automation to search, interpret, validate, and extrapolate semantic meaning from invoices, sales and purchase orders and shipping receipts. Intuitively performs field mapping and data collection. Gets high marks for ease of use and an intuitive interface - Minimal I.T. involvement - Integrates seamlessly with your ERP - It's next generation OCR! Learn more about EchoVera Intelligent OCR

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Unlock the value hidden within text and visuals to optimize your business processes.
Built with enterprise scalability, OpenText Magellan is a fully integrated AI & Analytics platform that lets users explore and understand data from disparate unstructured data, such as text, images, or social media, and then create consumer-friendly, engaging dashboards, reports and interactive visualizations that can be easily embedded, socialized and shared. Learn more about OpenText Magellan

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Connect siloed voice of the customer feedback and get AI-powered insights into what your customers care about.
Advize integrates Voice of the Customer data from across the customer journey to deliver actionable insights and automate personalized next best actions that drive revenue, reduce churn and improve customer satisfaction. Learn more about Advize

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Text analysis software that's as easy to understand as it is to use
GRANULAR, ACCURATE, AND ACTIONABLE DATA Repustate's AI-driven technology gives you the tools you need to capture and take action on customer sentiments from text and media channels in real time – so you can proactively align your business with customer needs. Learn more about Repustate

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
The Accern NoCodeNLP Platform empowers citizen data scientists to extract fast and easy insights from unstructured data.
The Accern NoCodeNLP Platform empowers citizen data scientists to extract insights from unstructured text data, minimize time to value and maximize ROI with pre-built AI/ML/NLP solutions. Recognized as the first No-Code NLP Platform-as-a-Service (PaaS) and industry leader with the highest accuracy scores, Accern also enables data scientists to customize end-to-end workflows that enhance existing models and enrich BI dashboards. Learn more at https://accern.com/. Learn more about Accern

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Clootrack uses deep learning AI to uncover reasons behind falling NPS.
Clootrack is an intelligent customer experience analytics platform that helps brands understand why CX scores such as NPS, CSAT drops. Clootrack's engine can analyze billions of pieces of unstructured customer feedback data including reviews, survey responses, social media to deliver actionable insights. 150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack. Learn more about Clootrack

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Separate signals from noise and accelerate insight through powerful natural language understanding as service platform for social text
Conversus.AI is the first machine learning as a service platform specifically for text analysis of social and voice of customer data. The platform allows even non data scientists to rapidly build, validate and deploy high performance text models for language data for a variety of uses including accuracy improvement for social listening, brand tracking, customer care and experience. Users can also choose from large library of prebuilt industry models. Deploy immediately to key SLPs. Learn more about Conversation Miner

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Pioneer in the semantic analysis of textual Big Data.Turn words into actionable insights
We offer SaaS software solutions to analyse large volumes of textual data so that our clients can extract relevant information in real time from the web, social media, emails, satisfaction surveys and more. We aggregate all your information onto a multi-source, multi-lingual & multi-topic software solution. Proxem Software offers the best in user-friendly text mining tools in the field of Human Resources, Customer Knowledge and Market Intelligence. Learn more about Ubiq CRM Analytics

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Language processing platform that supports 22 languages and a Twitter-mode. Includes sentiment, categorization, and entity extraction.
Lexalytics transforms global conversations into meaningful and actionable insights. Every day, our leading on-premise Salience and SaaS Semantria text analysis technology platforms process billions of pieces of unstructured data, translating thoughts and feelings into profitable decisions for our customers. We support 22 languages, and features include sentiment, named entities, themes, categorization, boolean queries, summarization, taxonomies, POS tagging, intentions and more. Learn more about Semantria

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Market intelligence search software based on linguistic algorithms to identify data points, company details and business trends
AlphaSense is a revolutionary market intelligence platform for professionals. Leverage internal content with business and market content, including broker research, company data, earnings data, and 1,000s of publications in real-time. Our AI semantic search captures variations in human language, recognizing millions of terms and their synonyms across companies, industries, topics and trends. With AlphaSense, corporations and financial firms make confident decisions quickly and efficiently. Learn more about AlphaSense

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction
Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system.
Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge. Learn more about Akio.CX

Features

  • Sentiment Analysis
  • Tagging
  • Data Extraction