---
description: Page 3 - See the top Customer Engagement Software solutions in Ireland. Capterra offers software reviews, prices, and features helping you find the best software for your business needs.
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title: Page 3 - Customer Engagement Software - Prices & Reviews - Capterra Ireland
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.capterra.ie/directory/30906/customer-engagement/software) > [Page 3](https://www.capterra.ie/directory/30906/customer-engagement/software?page=3)

# Customer Engagement Software

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> Customer engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content.

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## Products

1. [Lucky Orange](https://www.capterra.ie/software/150695/lucky-orange) — 4.7/5 (260 reviews) — Engage customers through live chat, co-browsing \& surveys. AI-powered insights: find pain points, capture feedback, watch recordings.
2. [XM for Customer Experience](https://www.capterra.ie/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer engagement.
3. [Kangaroo](https://www.capterra.ie/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews) — All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.
4. [Influitive](https://www.capterra.ie/software/136258/advocatehub) — 4.7/5 (247 reviews) — Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
5. [SAP Customer Experience](https://www.capterra.ie/software/77372/sap-crm) — 4.3/5 (245 reviews) — Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.
6. [Pendo](https://www.capterra.ie/software/151951/pendo-platform) — 4.5/5 (238 reviews) — Pendo provides unique customer engagement solutions for your customers. Guide users to the features that benefit them the most.
7. [Solutionreach](https://www.capterra.ie/software/160916/solutionreach) — 3.8/5 (236 reviews) — We help practices save time, grow revenue, and run smoothly.
8. [Kommo](https://www.capterra.ie/software/120048/amocrm) — 4.4/5 (207 reviews) — Kommo is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
9. [Wati](https://www.capterra.ie/software/204314/wati) — 4.6/5 (203 reviews) — The AI-Powered Customer Engagement Platform built for Revenue Growth.
10. [TapMango](https://www.capterra.ie/software/148733/tapmango) — 4.8/5 (186 reviews) — TapMango is a fully branded loyalty, Online Ordering, Mobile Ordering solution for retailers and restaurants
11. [Vivantio](https://www.capterra.ie/software/132880/vivantio) — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
12. [Missive](https://www.capterra.ie/software/152884/missive) — 4.9/5 (175 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
13. [CustomerHero](https://www.capterra.ie/software/153472/startquestion) — 4.9/5 (175 reviews) — Increase Customer Engagement with data from professional survey software. Ready customer survey templates I Net Promoter Score I Closin
14. [ReviewTrackers](https://www.capterra.ie/software/140801/reviewtrackers) — 4.7/5 (172 reviews) — Build a customer engagement strategy leveraging reviews to ensure satisfaction.
15. [Braze](https://www.capterra.ie/software/155423/appboy) — 4.7/5 (168 reviews) — Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love.
16. [LeadSquared](https://www.capterra.ie/software/130199/leadsquared) — 4.3/5 (167 reviews) — The AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale.
17. [ClientPoint](https://www.capterra.ie/software/120209/clientpoint) — 4.6/5 (166 reviews) — Our business relationship and customer engagement platform helps you manage workspaces for prospects, customers \& partners.
18. [Emma by Marigold](https://www.capterra.ie/software/75428/emma) — 4.2/5 (156 reviews) — Emma by Marigold makes it easy for teams of all sizes to create and collaborate on campaigns that drive conversions and revenue.
19. [Tiledesk](https://www.capterra.ie/software/187541/tiledesk) — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
20. [ServiceNow Customer Service Management](https://www.capterra.ie/software/192052/servicenow-customer-service-management) — 4.4/5 (152 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
21. [Hiver](https://www.capterra.ie/software/142975/hiver) — 4.7/5 (147 reviews) — Hiver is a modern, AI help desk with strong customer engagement tools like omnichannel support, live chat, help center, and surveys.
22. [Mixpanel](https://www.capterra.ie/software/158740/mixpanel) — 4.5/5 (146 reviews) — Mixpanel is the decision analytics platform that helps teams move fast, align confidently, and act on what matters most.
23. [Screencastify](https://www.capterra.ie/software/163770/screencastify) — 4.5/5 (145 reviews) — Instant screen and camera recording directly from your browser. Capture tutorials, demos, and explanations with one-click simplicity.
24. [UJET](https://www.capterra.ie/software/164070/ujet) — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
25. [Creatio CRM](https://www.capterra.ie/software/130149/bpm-online-crm) — 4.7/5 (134 reviews) — New Era of CRM: Built on AI. Ready to act

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## Related Categories

- [Live Chat Software](https://www.capterra.ie/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.ie/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.ie/directory/10031/customer-loyalty/software)
- [Customer Success Software](https://www.capterra.ie/directory/30961/customer-success/software)
- [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.ie/directory)

-----

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Easily update all your partners in one step on a Content Management Platform that levels up how you feature your products and your partner solution. \n\nPricing varies depending on your company's needs, branding, and customization. \n\nFor solopreneurs and basic users, there is a free ClientPoint.me platform","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5cee1af-6506-4bb3-ae4a-eb6a66d4fd0f.png","url":"https://www.capterra.ie/software/120209/clientpoint","@type":"ListItem"},{"name":"Emma by Marigold","position":18,"description":"Emma by Marigold is a robust email marketing platform that makes it easy for teams of all sizes to create and collaborate on beautiful campaigns across departments or locations, delivering a seamless brand experience that increases engagement and drives more revenue from email. Our team-oriented product design, powerful integrations and award-winning professional services make it easier than ever for marketers to do their very best work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0198f1db-9ac5-4607-bdcf-2a7c94b7fd6b.png","url":"https://www.capterra.ie/software/75428/emma","@type":"ListItem"},{"name":"Tiledesk","position":19,"description":"Tiledesk is an AI Agent platform that helps businesses automate customer support and business routines across channels. Teams build and deploy agents with a no code, drag and drop flow builder. It is open source and available as SaaS or self hosted.\n\nIt includes a knowledge base with RAG that imports URLs and files for accurate, context aware answers. With MCP actions, agents can connect to CRMs, email, spreadsheets, webhooks, and tools like Google Workspace, Slack, Shopify, and Notion using natural language instructions. 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Built for product, marketing, and data teams, Mixpanel delivers real-time insights into user behavior—helping companies understand what’s working, why it’s happening, and how to improve.\n\nUnlike legacy BI tools or closed analytics suites, Mixpanel is intuitive, flexible, and composable. Teams can track key outcomes, visualize drivers of growth with Metric Trees, get guided answers with AI Copilot, and work directly from trusted warehouse data with Mixpanel Mirror—no re-tagging, no SQL, no delays.\n\nTrusted by brands like Uber, McDonald’s, Zola, and Ro, Mixpanel powers decisions across acquisition, engagement, and retention—enabling every team to make smarter moves, faster.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a3c5edd-0941-4a02-9ae5-9707657f84b3.jpeg","url":"https://www.capterra.ie/software/158740/mixpanel","@type":"ListItem"},{"name":"Screencastify","position":23,"description":"Screencastify is the fastest way to capture and share your screen. Record your screen, webcam, or both simultaneously with one-click simplicity directly from your browser. No downloads, no complicated setup, no learning curve required.\n\nWhether you're creating training videos, product demos, tutorials, or quick explanations, we make professional screen recording accessible to everyone. Built-in annotation tools, drawing capabilities, and audio controls let you highlight key points and guide viewers through your content in real time.\n\nKey Features:\n\n✔ Instant browser-based recording with one click\n✔ Record screen only, webcam only, or both simultaneously\n✔ Built-in annotation and drawing tools while recording\n✔ Unlimited recording length\n✔ Share instantly with a link or download as MP4\n✔ Integrates with Google Drive, YouTube, Microsoft 365, and popular LMS platforms\n✔ Chrome and Edge extensions for seamless workflow integration\n✔ Enterprise security with SSO and admin controls","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27941d1d-6e2f-47b1-9ee5-6becdb8e9bd9.jpeg","url":"https://www.capterra.ie/software/163770/screencastify","@type":"ListItem"},{"name":"UJET","position":24,"description":"UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.capterra.ie/software/164070/ujet","@type":"ListItem"},{"name":"Creatio CRM","position":25,"description":"Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. \n\nCreatio Sales is an AI-native sales management platform that helps businesses achieve sales excellence by providing a complete customer 360 view, automating lead and sales processes, running accurate forecasts, streamlining order and document management, and boosting team collaboration.\n\nCreatio Marketing is an AI-native omnichannel marketing platform that accelerates lead-to-revenue by providing a holistic customer view, enabling personalized journeys, streamlining digital, email, and event campaigns, and boosting team collaboration.\n\nAnd Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4878218-2df2-4665-83d7-ad771bdae78a.png","url":"https://www.capterra.ie/software/130149/bpm-online-crm","@type":"ListItem"}],"numberOfItems":25}
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