419 results
Why Capterra is free
Rescue Live Guide, our new co-browsing software solution lets you see what your customers see on any website. Learn more about Rescue Live Guide
Rescue Live Guide, our new co-browsing software solution lets you see what your customers see on any website. Rescue Live Guide gives customer-facing agents instant and secure access to collaboratively view and interact with a customers web browser. Help the customer navigate any website and access the information they need in a frictionless, secure experience. Learn more about Rescue Live Guide
Rescue Live Guide, our new co-browsing software solution lets you see what your customers see on any website. Rescue Live Guide gives customer-facing agents instant and secure access to collaboratively...
ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more! Learn more about ChurnZero
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, Learn more about ChurnZero
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In do...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business. Learn more about Moxtra
Keep your customers engaged by delivering a one-stop digital experience. Moxtra powers one-stop customer portals, providing a private communication hub, for all of your external and internal users - under your brand. It delivers a continuous connected experience with an all-in-one suite of collaborative services. Moxtra's Platform can power your branded OneStop Portal as a standalone web and mobile app, or as a fluid extension of your existing website, web or mobile app. Learn more about Moxtra
Keep your customers engaged by delivering a one-stop digital experience. Moxtra powers one-stop customer portals, providing a private communication hub, for all of your external and internal users - un...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Freshdesk is an easy-to-use customer service software that helps over 40,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 40,000 customers, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues acr...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Learn more about Lob Direct Mail
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database. With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones. Learn more about Lob Direct Mail
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, a...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Ambassify is the platform of choice to develop & apply your employee engagement strategy. All the tools you need, in a single platform. Learn more about Ambassify
Ambassify is the platform of choice to develop and apply your employee engagement or customer advocacy strategy. Our enterprise customers utilise Ambassify to master their internal communications, drive employee engagement, and create their pool of brand advocates. Once you build your internal brand advocates, you can naturally build your external customer advocates who can massively increase your brand awareness, build trust, generate new leads and increase your sales. Learn more about Ambassify
Ambassify is the platform of choice to develop and apply your employee engagement or customer advocacy strategy. Our enterprise customers utilise Ambassify to master their internal communications, driv...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Notificare is the Customer Engagement Platform that helps brands to (re)engage their audience to increase retention and conversions. Learn more about Notificare
Notificare is a leading powerful Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels App Push, Web Push, Email, SMS, and Mobile Wallet., to deliver the most engaging messages and interactions. Founded in 2012, Headquartered in Rotterdam, Netherlands. Notificare is ISO/IEC 27001:2013 certified. Every superhero needs a sidekick. Learn more about Notificare
Notificare is a leading powerful Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels ...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Powerful retention solution proven to increase engagement, customer lifetime value and repeat revenue by as much as 46%. Learn more about Mention Me
Mention Me powers referral marketing and customer retention for 400+ brands worldwide, including Farfetch, Ted Baker and Huel. The platform enables retailers to tailor messaging to increase engagement, customer lifetime value and repeat revenue by as much as 46%. Use advanced segmentation, personalisation and AB testing functionality to deliver highly targeted NPS, referral and promotional messaging to customers. Best suited to businesses with 4000+ monthly online orders. Learn more about Mention Me
Mention Me powers referral marketing and customer retention for 400+ brands worldwide, including Farfetch, Ted Baker and Huel. The platform enables retailers to tailor messaging to increase engagement,...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Iterable is the growth marketing platform that powers true omni-channel customer engagement at scale. Learn more about Iterable
Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to nurture new users, re-engagement campaigns to convert existing customers, and customer loyalty campaigns to retain customers. With Iterable, you can build campaigns for each stage of the buyer journey and ultimately increase customer engagement on multiple channels. Learn more about Iterable
Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to nurtu...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like exp...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform. Learn more about Infobip
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. Learn more about Infobip
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of sol...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more. Learn more about Aimtell
Enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push notifications to. Learn more about Aimtell
Enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are aut...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Mallcomm is a multi-award-winning 360-degree integrator for managing and engaging real estate communities. Learn more about Mallcomm
Mallcomm transforms the users' experience of the space, creates loyalty by connecting people to places whilst delivering efficient operations, significant budget savings and valuable insights. The platform has been implemented in over 300 destinations in 22 countries and is actively used by more than 300,000 users globally. Amongst its clients are Unibail-Rodamco-Westfield, Savills, Brookfield Retail Properties, Mall of America, King's Cross, Hammerson, British Land, Klepierre and many more. Learn more about Mallcomm
Mallcomm transforms the users' experience of the space, creates loyalty by connecting people to places whilst delivering efficient operations, significant budget savings and valuable insights. The plat...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personal...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Front is the first shared inbox that helps teams collaborate around every email with more transparency, accountability, and efficiency. Learn more about Front
Front is the first email management software that help teams collaborate with more engagement, transparency and accountability to manage hundreds of customer emails. With Front, you can assign emails to teammates, internally share and discuss emails without messy forwards and reply-alls, or set reminders to respond later. Email templates, sequences, mail merge, and shortcuts automate your workflow to save time. Try Front for free. Learn more about Front
Front is the first email management software that help teams collaborate with more engagement, transparency and accountability to manage hundreds of customer emails. With Front, you can assign emails t...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.Engag...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Zendesk is the leading cloud-based help desk software built for better customer relationships. Learn more about Zendesk
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Get up and running quickly, and expect to see results even faster - on average our customers see ROI after 3 months with Zendesk. Lower support costs, raise productivity, and increase customer satisfaction by starting a free trial today. Learn more about Zendesk
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ti...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 90k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Learn more about Pipedrive
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 90k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Discover insights. Take action. SoGoCX helps prioritize what to do next for the biggest impact on customer experience. Learn more about SoGoSurvey Enterprise
Transform your organization's customer experience with the SoGoCX platform. Meet customers where they are in their journey, pinpoint weaknesses, identify opportunities, and take action. With comprehensive analytical power at your fingertips, including Key Driver Analysis (KDA) you'll identify CX priorities based upon your customers' attitudes, needs, and behaviors. See why 79% of our customers leave a competitor for us. Schedule an introductory call with a customer experience expert now. Learn more about SoGoSurvey Enterprise
Transform your organization's customer experience with the SoGoCX platform. Meet customers where they are in their journey, pinpoint weaknesses, identify opportunities, and take action. With comprehens...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Learn more about Userlike
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of yo...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free Learn more about Sprout Social
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days. Learn more about Sprout Social
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls. Learn more about Pendo
Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. With powerful analytics, in-application user feedback, and contextual guidance designed to help companies measure and elevate the customer experience within their applications, Pendo is on a mission to improve society's experiences with software. Learn more about Pendo
Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and atta...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Social media marketing & customer experience management on one easy-to-use platform. Learn more about Falcon.io
Falcon.io is a unified platform for social media and customer experience management. This platform is a one stop shop for any marketer's social listening, engagement, publishing, measuring and benchmarking needs. Falcon helps marketers deliver more personalized brand experiences across all digital touchpoints, based on enriched customer profiles. This platform features a highly intuitive and collaborative UI and is complemented by the best support team in the business. Learn more about Falcon.io
Falcon.io is a unified platform for social media and customer experience management. This platform is a one stop shop for any marketer's social listening, engagement, publishing, measuring and benchmar...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys Cloud
The Genesys Cloud platform is the next-generation, all-in-one omnichannel cloud contact centre solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations. Learn more about Genesys Cloud
The Genesys Cloud platform is the next-generation, all-in-one omnichannel cloud contact centre solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing ca...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications. Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment and share multiple types of content. Engage your members with our powerful gamification system, incentivization capability & notification tools. Leverage our modular community engine, apps, integrations, widgets and API for free to create habit-forming online communities. Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
LivePerson is the industry leader in AI-powered customer engagement platforms to build & nurture customer relationships. Learn more about Conversational Cloud
LivePerson is the industry leader in AI-powered customer engagement platforms and works with the world's most innovative brands to build and nurture customer relationships to increase CSAT and improve customer care. LivePerson's customer engagement platform enables AI-powered chatbots to run on all of the world's most popular messaging channels to meet your customers on their app of choice. AI-powered chatbots assist humans to supercharger your customer care operations. Learn more about Conversational Cloud
LivePerson is the industry leader in AI-powered customer engagement platforms and works with the world's most innovative brands to build and nurture customer relationships to increase CSAT and improve ...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog....
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same questions? Create and deliver in-app contextual helpers and hotspots before your customers ask the same questions. Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions. Learn more about elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same ...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Affordable, Intuitive & Feature-rich Email Marketing Software for marketers and business owners. Starts with a 14 days free trial. Learn more about SendX
SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX prides itself on enabling marketers with one of the simplest UIs in the industry. SendX provides unlimited email sends with every plan, powerful automation capabilities, 24x7 live support, best of breed email deliverability. 3000+ companies worldwide trust SendX for their Email Marketing. **Start with 14 days free trial (no credit card required). **Pricing starts at $9.99/month Learn more about SendX
SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX prides itself on enabling marketers with one of the simplest UIs in the industry. SendX ...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
ProfitWell provides absolutely accurate, real-time reporting and analytics for subscription businesses - 100% free. Learn more about ProfitWell
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell to track their businesses. Link Stripe, Zuora, Zapier, or another source of billing data to see your metrics in 5 minutes - all completely free, forever. Learn more about ProfitWell
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell to...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Our interactive software drive 16x more engagement than typically seen on branded social media pages. Learn more about Disciple
Disciple is where communities thrive. Our platform helps brands build independent, valuable and trusted communities in a safe space that they own and control. We create safe social spaces to help brands and businesses transform their customer bases into thriving customer communities. Gather and engage your customer community in your own branded space. Understand and segment your customers using advanced analytics. Drive sales with in-app purchases. Transform your customer community today. Learn more about Disciple
Disciple is where communities thrive. Our platform helps brands build independent, valuable and trusted communities in a safe space that they own and control. We create safe social spaces to help brand...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard. Learn more about Dixa
Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard for agents, eliminating the need for ticketing systems and helping brands build stronger bonds with their customers. Get real-time performance stats, powerful routing capabilities, automations, integrations and much more. Visit our website or book a demo to see how Dixa can supercharge your agent & customer experience! Learn more about Dixa
Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard for agents, eliminating the need for ticketing systems and helping bra...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Provides an inbox for companies to communicate efficient with their clients via different communication channels in one central place. Learn more about Trengo
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, SMS, voice, live chat and many more in one central place. Learn more about Trengo
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, S...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Streamline your customer onboarding and support to reduce time-to-value, drive in-app engagement, and accelerate feature adoption. Learn more about Userlane
Ensure your customers unlock the potential of your software by helping them see the value of what you offer instantly. You can achieve this with our interactive guides, Virtual Assistant, and Announcements feature, which lets you ask for feedback and provide more support. Give your customers an immersive product experience and increase engagement by helping them achieve their goals step-by-step. Learn more about Userlane
Ensure your customers unlock the potential of your software by helping them see the value of what you offer instantly. You can achieve this with our interactive guides, Virtual Assistant, and Announcem...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Engage + understand up to 1,000 consumers at once with Remesh. Remesh lets your customers feel heard while revealing customer insights. Learn more about Remesh
Make your customers feel heard with Remesh's customer engagement platform. Engage with up to 1,000 customers all at once - live and online. You can ask open ended and poll questions while AI runs in the background to analyze, understand, and segment responses as they come in so you the most crucial customers insights rise to the top. Learn more about Remesh
Make your customers feel heard with Remesh's customer engagement platform. Engage with up to 1,000 customers all at once - live and online. You can ask open ended and poll questions while AI runs in t...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Maximize revenue with our cloud-based marketing automation platform designed for multi-channel customer engagement. Learn more about Maropost
Maropost is a cloud-based marketing automation platform that helps Business-to-Consumer (B2C) companies acquire, engage and convert prospects and customers across multiple marketing channels (e.g., email, social, web, mobile and sms). Marketers can quickly create complex customer journeys, send targeted messages and optimize their campaigns. Many of Maroposts features are automated, allowing marketers to focus on more strategic needs. Learn more about Maropost
Maropost is a cloud-based marketing automation platform that helps Business-to-Consumer (B2C) companies acquire, engage and convert prospects and customers across multiple marketing channels (e.g., ema...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Great value Net Promoter Score (NPS) survey software helping you collect, analyze and act on customer feedback and employee opinions. Learn more about SightMill - NPS Software
Great value Net Promoter Score (NPS) customer engagement software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or gather feedback at events. Customize surveys to fit your brand and style. Used by companies around the world, it's easy to get setup and we can help at any stage. Understand trends by segment or customer in real-time. Automate with links to Salesforce, Slack, Zapier, CRMs, helpdesks. Learn more about SightMill - NPS Software
Great value Net Promoter Score (NPS) customer engagement software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or gather f...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and friction-less for consumers to use. The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate. Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports. Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and friction-...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Smidge

Smidge

(0 reviews)
Instant video conversations. Smidge lets you speak face to face with active customers in real-time. Learn more about Smidge
Install Smidge in your web app to speak face to face with customers. Easily segment people into call groups or search for a specific person to talk with. Smidge will show you who's online, active and available for an instant video conversation. Smidge is created by the same folks who brought you BugHerd. We were tired of sending 2000 emails to lock in <1% customer conversations. So we built Smidge. Learn more about Smidge
Install Smidge in your web app to speak face to face with customers. Easily segment people into call groups or search for a specific person to talk with. Smidge will show you who's online, active and a...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM.
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage wi...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go.
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace. The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools. More than 100,000 companies around the world rely on monday.com.
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive pla...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options....
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one ea...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Transform into a truly customer-centric organization with Alchemer. Make the voice of the customer heard across every decision you make
Alchemer is the only solution that helps you transform into a truly customer-centric organization by making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer - from finding them to keeping them. With Alchemer you can turn customer feedback into golden action.
Alchemer is the only solution that helps you transform into a truly customer-centric organization by making sure the voice of the customer is heard loud and clear across every decision you make in ever...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete activities: referrals, product reviews, social media posts, and more. As they complete these activities, which can be targeted to groups or individuals, they automatically earn points, badges, and levels to redeem perks and privileges. Easily report on all activities completed, and integrate with your CRM and more to incorporate advocacy into every step of the customer journey.
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete activities: referrals, product reviews, social media posts, and more. As they complete the...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journe...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
Sales & marketing teams looking to improve their online relationship with prospects & clients. We tie SaaS together into a ClientPoint.
ClientPoint helps you win more business, get higher close rates, shorter sales cycles & lightning fast proposal creation with our top rated sales enablement solution. Quickly create, send, manage and track engaging multimedia eBrochures, proposals, price and product quotes, contracts, presentations and more. Integrates with Salesforce, Microsoft Dynamics, NetSuite, Hubspot, Zoho, Base, DocuSign, Sertifi and Right Signature.
ClientPoint helps you win more business, get higher close rates, shorter sales cycles & lightning fast proposal creation with our top rated sales enablement solution. Quickly create, send, manage and t...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management
amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs.
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be...
  • Live Chat
  • Feedback Collection
  • Churn Management
  • Analytics
  • Communication Management