Customer Engagement Software
Customer Engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content. Customer engagement software often includes digital and mobile engagement tools, live chat, gamification options, personalized web content, and dynamic forms. Related tools can be found in the Customer Relationship Management software, Customer Loyalty software, Customer Satisfaction software, Gamification software, and Blog software.
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Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
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Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
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Maximize your sales and customer engagement with Kangaroo Rewards. Kangaroos robust loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, and custom omnichannel experience. Kangaroo Rewards offers in-depth reporting to monitor and adjust your program based on customer behavior and trends.
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Digital loyalty program for businesses with branded app. Automated marketing, discount engine, raffle module, integrated, support.
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Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences.
Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.
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Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
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SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share insights with your team using custom reports, data exporting, and integrations.
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The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.
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Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!
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Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
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Resulticks is marketing automation redefined and realized. Create, manage, track, and report on campaigns across multiple channels. True omnichannel marketing automation realized. By Marketers for marketers.
Plan, develop, deploy, and manage campaigns across all channels email, mobile, QR code, web, social media with unprecedented ease. Deliver your message where and when it matters most.
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Next generation data-driven, omnichannel marketing automation platform built by marketers for real-time engagement and top-line growth
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Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. With Skilljar, increase adoption and renewal rates by providing consistent, comprehensive, and trackable customer training.
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Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
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CMNTY is a powerful online platform used by today's most innovative brands and marketing research agencies to build customer insights communities. Through continuous dialogue with customers in dedicated online platforms, brands develop a deeper understanding of the motivations and desires of the people they serve.
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CMNTY is a platform used by today's most innovative brands and insights professionals to develop a deeper understanding of customers.
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Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune.
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Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel.
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At Mixpanel, our mission is to increase the rate of innovation. Through our powerful customer analytics platform, companies can analyze how and why their customers engage, convert, and retain across web, mobile, and smart devices. Then use that data to improve their experience.
Over 26K companies - including 30% of The Fortune 100 - trust Mixpanel to grow their business. Mixpanel is headquartered in San Francisco with offices in New York, Seattle, Austin, London, Barcelona, and Singapore.
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Mixpanel helps companies analyze how customers engage, convert, and retain - then use that data to improve their experience.
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Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way.
Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit.
Our mission is to create an engagement platform that allows large companies to do business in a virtual context.
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Liveoak Technologies. We get virtual business done.
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Insightrix Online Community platform allows companies to engage with their customers on an ongoing basis using qualitative and quantitative tools. With options for long term and short term contracts, our platform was built by researchers, for researchers. One flat price gives unlimited access to surveys, discussions and your data. Our DIY software gives you the flexibility you need, but we are always here to help! The choice is yours!
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Insightrix Communities allows companies to engage with their customers on an ongoing, unlimited basis using qual & quant tools.
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Qualifio is the leading interactive marketing and data collection platform. It allows publishers, brands and agencies to easily create and publish interactive content on websites, mobile apps and social media, with no technical skills needed. Quizzes, contests, surveys, tests, animated games and 40+ customizable campaign formats allow them to collect data and to grow, engage, qualify, segment and monetize their digital audiences.
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Qualifio platform allows you to engage your audiences & collect data through the creation & publication of 40+ interactive formats.
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Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
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Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
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Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to nurture new users, re-engagement campaigns to convert existing customers, and customer loyalty campaigns to retain customers. With Iterable, you can build campaigns for each stage of the buyer journey and ultimately increase customer engagement on multiple channels.
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Iterable is the growth marketing platform that powers true omni-channel customer engagement at scale.
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Build interactive, code-free walkthroughs that onboard and convert every user. Our easy step-by-step guides can be added to any website WITHOUT code integration - you can create your first Nickelled website walkthrough in minutes and share with colleagues, customers or prospects in seconds. Train your customers or team on new website updates, work processes and online tools. Try Nickelled FREE today.
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Make simple, step-by-step website walkthroughs for onboarding and converting every user.
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Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days.
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Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
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SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse.
With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience.
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Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees.
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EARLY-BIRD OFFER! - FREE ACCESS to ALL the PREMIUM CX & Campaign-Management TOOLS for 1 YEAR. NHANCE-NOW help Businesses Nurture Their Customer-Relationships by AUTOMATING Customer-Engagement & Re-Marketing CAMPAIGNS that can automatically drive Additional Sales & Long-term Profitability ||What you can do with NHANCE NOW? => Automate every step of your Post-purchase Customer Journey; Run Smarter Marketing Campaigns; Deliver Excellent Customer Service; Fully Automate Customer Feedback Collect...
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CX Automation Tools designed for Startups, SMBs and SMEs to deliver Best-in-Class Customer Experience, Cut Costs and Increase Revenue.
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Kilterly is designed to reduce churn and strengthen customer relationships with easy-to-use tools that provide data-driven insight and automated customer outreach. Our software combines powerful proprietary survey and campaign management tools with integrations to software platforms you may already use to create a robust framework for measuring customer health, maximizing customer engagement, and enhancing revenue.
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Kilterly simplifies the process of increasing customer engagement through data-driven insight and automated communication tools.
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Bpm'online service enables medium and large organizations to deliver end-to-end omnichannel customer communications improving the speed of request resolution while providing high-touch customer experiences.
Bpm'online offers out-of-the-box processes for full-cycle service management based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
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Bpm'online service is intelligent service management platform to accelerate service delivery and customer delight.
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The Genesys PureCloud platform is the next-generation, all-in-one omnichannel cloud contact center solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations.
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PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
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Enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push notifications to.
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Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more.
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Customer Engagement Software that'd make both your mom and Walt Disney proud. Revetize helps local businesses build: Online Review, Referral, Promotion, NPS, Customer Follow-up and Loyalty Campaigns while integrating these strategies into a single follow-up process. We do that through: Text, Email, Voicemail and Pen-Written letters. We essentially help you turn your customers into an army of marketers. (Give it a look...seriously).
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Small Business Marketing Software helping grow Reviews, Referrals & Repeat Purchases via Text, Email, Voicemail & PenWritten Letters.
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Great value Net Promoter Score (NPS) customer engagement software helping you collect, analyze and act on customer feedback.
Send NPS surveys by email or SMS, add surveys to your website, or gather feedback at events. Customize surveys to fit your brand and style.
Used by companies around the world, it's easy to get setup and we can help at any stage.
Understand trends by segment or customer in real-time. Automate with links to Salesforce, Slack, Zapier, CRMs, helpdesks.
Learn more about SightMill - NPS Software
Great value Net Promoter Score (NPS) survey software helping you collect, analyze and act on customer feedback and employee opinions.
Learn more about SightMill - NPS Software
Story by PulsePoint makes content marketing more efficient, more effective and more trackable.
We extend your targeted reach across premium social, native, and content discovery channels. Our
platform optimizes to your KPIs to maximize engagement and deliver clear ROI.
How it works: Upload your content via URL and create multiple headline/image variants for each channel seamlessly, choose your channels you want to advertise on. Story optimizes towards KPIs.
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Manage, distribute and optimize your content across premium publishers through 25+ social, native and content discovery partners.
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Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more.
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Zoho CRM Plus helps you deliver exceptional customer experiences and convert them to brand advocates.
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LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website.
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Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
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CloudTalk is a phone system, ready to use in a minute. We have already worked with 1000+ customers, from companies as DHL, Electronic Star, Yves Rocher, Karcher and many others. Simplify the lives of your sales and customer support teams with more than 40 advanced calling features. Improve communication with prospects thanks to the integration with your existing helpdesk, CRM and eCommerce systems as Helpscout, Pipedrive or Shopify. Start with a 14-Day trial for FREE.
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CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
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Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 85k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process.
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Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.
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Start a conversation with potential clients using assessments! With Assessment Generator, you can provide a customized analysis of your prospects¿ responses. This increases the likelihood that they will engage with you while you establish your own credibility and engender trust. You get to easily identify qualified candidates and spend more time in your zone of expertise.
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Easily create beautiful, mobile friendly assessments that provide automated scoring and feedback.
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ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content,
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ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
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Falcon.io provides a platform for social media marketing and customer experience management. It features tools for social media listening, engagement, publishing, measuring and customer data management. Marketers and companies can deliver more personalized brand experiences, across touchpoints, based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.
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Social media marketing & customer experience management on one easy-to-use platform.
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Pushnami is an AI-powered customer messaging platform that uses intelligent analytics to deliver superior web push, Facebook messaging, and email performance. Use the Pushnami platform to build engagement with and retarget subscribers, increase sales conversions, and automate cross-channel messaging. The technology is best suited for enterprise-level websites that have over 500,000 monthly visitors and can be used across industries ranging from automotive to e-commerce and beyond.
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Pushnami is a customer messaging platform that uses intelligent analytics to deliver superior web push, social, and email performance.
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amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs.
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amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
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Ebsta empowers thousands of companies to drive customer engagement at scale. Ebsta's Customer Intelligence Platform seamlessly integrates Salesforce, emails and calendars to automatically unlock your company network, create personalised cadences, track engagement in real-time, score customer engagement and measure team performance. Ebsta's Chrome Extension is jam-packed with features to boost productivity - including Salesforce integration, email tracking, send later and meeting scheduler.
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Ebsta's Customer Intelligence Platform and Chrome Extension empowers companies to drive customer engagement at scale.
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ReviewTrackers is the award-winning reputation and review management software trusted by over 40,000 businesses.
Track reviews on Facebook, Google, TripAdvisor, and 100+ review sites. Centralize all your review data in one app. Respond to customers faster. Request reviews via hassle-free SMS and email campaigns. Harness machine-learning technology to find insights from your reviews. Get award-winning customer support, API access and automation, and instant review alerts from ReviewTrackers.
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Software that helps businesses manage and respond to reviews, boost ratings and rankings, and discover key customer insights.
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UJET is a modern cloud contact center software company providing phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with any time, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. For more information, visit www.getujet.com.
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UJET is a modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
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In professional services, client confidence is essential, and theres no better way to achieve this quickly, than through clear, internal and external communication.
Thats why companies chose Huddle for its secure client portal. Every company has to work across organizational boundaries, jurisdictional boundaries and deal with a lot of sensitive, confidential information. With the increase in cybercrime, companies needed a solution that will safeguard their data as well as their clients.
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A secure client portal solution for clear, transparent document collaboration internally and externally.
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Phone2Action is the world's leading technology company for public policy engagement, built to empower the problem-solver and advocate that lives in everyone. Our platform has helped over 11 million advocates make more than 27 million connections with elected officials and other decision-makers, with 25 new connections added every minute.
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Phone2Action is the world's leading technology company for public policy engagement, built to empower the advocate in everyone.
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The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services thru online learning. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle.
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The Thought Industries' Customer Learning Platform helps software companies onboard, train, and certify customers thru online learning.
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Disciple is where communities thrive. Our platform helps brands build independent, valuable and trusted communities in a safe space that they own and control. We create safe social spaces to help brands and businesses transform their customer bases into thriving customer communities. Gather and engage your customer community in your own branded space. Understand and segment your customers using advanced analytics. Drive sales with in-app purchases. Transform your customer community today.
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Our interactive software drive 16x more engagement than typically seen on branded social media pages.
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The ServiceGuru Kiosk captures feedback about your staff and business, so you know how your customers really feel about their experience. Collect 50x more feedback than review sites, receipt surveys, and traditional methods combined.
The healthcare, hospitality, retail, and entertainment industries use ServiceGuru kiosks to ensure their customers are happy and to improve their service.
All hardware, software and support needed to run the kiosks is provided as a service with month to month.
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Collect 50X more feedback with a fast automated kiosk to improve your customer service and online reviews.
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Sendlane helps B2C and B2B businesses track, personalize, and automate their email marketing using our data-driven, behavior-based email automation platform. Data driven tools for email automation include visual workflow builders To customer journeys and more!
We're on demand platform with easy on-boarding and no contracts. Get a no-obligation 1 on 1 demo with one of our email automation experts today!
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Sendlane is ideal for content creators, eCommerce, SaaS, and digital agencies. Ideal for all small startups to large enterprise.
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Toonimo Provide a seamless onboarding and training experience for your users on any website or SaaS platform.
Tailored to work on any browser and any device, Toonimos digital walkthroughs offer focused guidance for new and returning visitors and users.
The interactive and personalized digital overlay promotes friction-less onboarding and improves user adoption.
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Toonimo help you Engage your online visitors with a step-by-step audio visual Interactive walkthroughs
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A simple and fast way to see how customers are interacting with your website. Track clicks, mouse movement, and scrolls with no impact to user experience. View beautiful heatmaps right on the page to see how customers are interacting with your site. Analyze heatmaps for desktops, tablets, and mobile devices. SimpleHeatmaps automatically detects device types and generates appropriate heatmaps for different device types.
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A simple and fast way to see how customers are interacting with your website. Track clicks, mouse movement, and scrolls with no impact
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Preferrd is a reviews platform with a difference. Our reviews are collected at both the consultant and company level, meaning our tool is ideal for professional services.
We're also fully integrated with Google reviews, helping you to collect, manage and showcase your Google reviews across all locations.
Features include: powerful analytics, SEO optimised profile listings, rich snippets, customisable real-time on-site widgets and much more.
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Professional reviews software to manage your Google reviews. Collect, analyze and showcase your Google reviews in real-time.
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We empower consumer brands to leverage their existing Retail Channels for low cost consumer acquisition and to perform effective automated digital marketing at scale.
We provide:
- Economical Retail Consumer Acquisition via your products
- Digital Showcase for pre-purchase and post-purchase customer education
- Automated Personalized Engagement at Scale
- Integrated Loyalty and Gaming Engines to achieve 5X engagement
- Unified Data and Analytics for consumer's offline and online behavior
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A comprehensive digital marketing platform to acquire, influence and re-engage your retail consumers at scale
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Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform.
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Innovative solution that integrates visual, intuitive design tools and data aggregation with multi-channel delivery and engagement.
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tfg Loyalty allows you to recognize, retain, and reward your best customers while growing your existing high potential ones. Our intuitive web platform and mobile apps empower your business with real time analytics, fully customized parameters, and more touch points with your customers.
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tfg Loyalty allows you to recognize, retain, and reward your best customers while growing your existing high potential ones.
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Gainsight PXs Product Experience Platform empowers product managers with the tools necessary to deeply understand user behavior, drive product adoption, and collect user feedback.
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Gainsight PXs Product Experience Platform empowers product owners with the tools necessary to create customer-centric products.
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Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment and share multiple types of content. Engage your members with our powerful gamification system, incentivization capability & notification tools.
Leverage our modular community engine, apps, native integrations, widgets, and API to create habit-forming online communities.
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Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications.
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SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX prides itself on enabling marketers with one of the simplest UIs in the industry. SendX provides unlimited email sends with every plan, powerful automation capabilities, 24x7 live support, best of breed email deliverability.
3000+ companies worldwide trust SendX for their Email Marketing.
**Start with 14 days free trial (no credit card required). **Pricing starts at $9.99/month
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Intuitive, Affordable & Feature-rich Email Marketing Software for marketers and business owners. Starts with a 14 days free trial.
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Who Uses This Software? Marketing and sales professionals who want to optimize their sales and marketing processes, encourage collaboration across their organizations and improve business results.
Mobile Locker is a powerful, yet cost-effective, sales enablement system. It makes it easy for marketers to develop, update and distribute content and monitor its usage and effectiveness. The app also makes it simple for salespeople to access and customize sales materials and share them with buyers.
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Mobile Locker enables you to easily upload and distribute all of your sales materials, presentations, & forms to the right team members
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Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages.
Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.
Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 85k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process.
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.
The SoGoSurvey feedback management platform seamlessly automates data collection and analysis for organizations. From designing and distributing a questionnaire to analysis and recommendations, the platform does everything with ease and at a level of sophistication thats rare in the industry.
SoGoSurvey sets itself apart from competitors through its consistently high user ratings, second-to-none reporting engine, industry-leading data security, and best-in-class, 24/7 customer support.
A true end-to-end feedback management platform for organizations, seamlessly automating data collection and analysis. Demo today!
Customer engagement and communication tool with eCommerce brand discovery options for small businesses.
Customer engagement and communication tool with eCommerce brand discovery options for small businesses.
Copper (formerly ProsperWorks CRM) is the #1 CRM for G Suite users. Copper seamlessly integrates with G Suite, gets rid of manual data entry, and is super easy to use. If you can use Gmail, you'll know how to use Copper.
Join the over 12,000 customers love using Copper and start selling more with the CRM teams love to use, today.
Focus on Relationships, Not Records with Copper and Google. The only CRM built for, used by, and recommended by Google.
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete challenges: referrals, product reviews, social media posts, and more. As they complete these challenges, which can be targeted to groups or individuals, they automatically earn points, badges, and levels to redeem perks and privileges. Easily report on all activities completed, and integrate with your CRM and more to incorporate advocacy into every step of the way.
Influitive - formerly AdvocateHub - is a smart community platform, helping B2B companies acquire, grow, and retain customers - at scale
Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalised demo or sign up for a free account to get started!
Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. With powerful analytics, in-application user feedback, and contextual guidance designed to help companies measure and elevate the customer experience within their applications, Pendo is on a mission to improve society's experiences with software.
Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls.
Feedier lets you easily collect valuable customer feedback through an intelligent and interactive platform. We provides an enjoyable and unique experience to customers, so they're more likely to fill them out and be happy doing so!
On any device, customers will be able to access your beautiful, clean, and branded surveys.
In addition to being easy on the eyes, this new method of feedback collection is entertaining thanks to animations and rewards (vouchers, ebooks, Phil Collins tickets).
We're bringing feedback back. Entertain and engage customers with enjoyable surveys from Feedier, gamify and make them fun again!
Optimity is a hyper-adaptive employee success and wellness platform. It is designed to engage employees (77-98%+) and reduce costs for employers. Using the science of micro-habit coaching, we provide a mobile-1st experience for employees. Optimity apps sync with your current routines (calendar, other apps, wearables, etc.) to form small, healthy micro-habits that help you live happier and longer. HR leaders use the Optimity administrator panel to launch Health Risk Assessments and report ROI.
A holistic engagement wellness platform that helps manage & centralize all initiatives: HRA, challenges, steps, polls, rewards, etc.
Fomo adds instant social proof to your website.
We built this product because we believe companies are doing marketing all wrong: too many aggressive popups, not enough personal connection. Fomo empowers websites to display recent customer actions (purchases, newsletter signups, whatever) with one line of code.
Showcasing important behaviors like these dramatically increases social proof, turning your website into the thriving piece of online real estate that it is.
Displays recent customer activity on your website to increase conversion rates.
PureCloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. PureCloud is simply powerful and powerfully simple.
PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
The Genesys PureCloud platform is the next-generation, all-in-one omnichannel cloud contact centre solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations.
PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Social proof is most powerful for those who feel unfamiliar or unsure in a specific situation and who, consequently, must look outside of themselves for evidence of how best to behave there. It can boost desirability and act as a powerful conversion trigger at a pivotal point in the buying journey.
ProveSource is a social proof marketing platform that streams recent customer behaviors on your website to build trust and increase conversions.
ProveSource turns your website into a busy and interesting place that compels buyer action by showing recent customers activity.
Hassle-free live chat software re-imagined for business growth.
Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.
Zoho SalesIQ helps engage site visitors in real-time to convert them into paying customers. SalesIQ has 100,000 users worldwide.
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives.
Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
ReachEdge is our easy-to-use Customer Engagement Software for local businesses. ReachEdge give you tools to engage customers on your site, track where your leads are coming from, and capture online and phone leads into a central inbox, which makes it easy for you to engage with your leads and see what marketing tactics are working best for your business.
ReachEdge provides you an easy way to manage your leads and get more customers that enables you see what your marketing is getting you.
Build customer engagement through Crisp platform and start to communicate with your customers seamlessly.
With our Team Inbox, Crisp lets you chat with your customers and makes things simple for busy businesses.
Through a wide range of features, we simplify the way you engage with your customers to reach their goals by automating a lot of stuff.
Your all-in-one platform for customers engagement.
Screencastify is an ultra simple screen recorder that will supercharge the way you communicate at work. Record, edit and share HD videos in seconds. Instead of typing up long emails, reports or documentation, deliver your message more quickly and clearly with a screen video. Used by account managers, UX designers, sales teams, and marketers around the world.
Record, edit and share HD screencasts from within your Chrome browser. Create engaging product demos, tutorials, UX/UI tests and more.
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 2,000 companies globally, including over 30 percent of Fortune 500 companies.
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world.
An audience engagement software platform optimized for running promotions, contests, quizzes, and ballots for media companies. Including a robust email platform, Second Street enables their partners to connect with their community on a whole different level.
Audience engagement software and robust email platform optimized for running promotions and contests for media companies.
BrightInfo doubles your conversion rate using a personalization algorithm that automatically analyzes visitor behavior and serves highly relevant content to each at suitable points during the natural browsing flow. BrightInfo runs autonomously and requires no extra-work from the site operator.
A/B testing during free trial ensures BrightInfos impact on conversion rate is beyond reproach.
BrightInfo doubles conversion rates using a personalization algorithm that analyzes visitor behavior and serves highly relevant content
Quiq makes it easy for a business to connect with customers via one-way or two-way Messaging, the preferred channel already in use with friends and family. With Quiq, customers can now engage companies via SMS/text messaging, Facebook Messenger, Web Chat, and Kik for help with their pre-sales questions and post-sales support.
Quiq connects companies and customers via Messaging (SMS, FB Messenger, WeChat, and Kik), resulting in more efficient customer interact
MoEngage is an Intelligent Marketing Cloud that empowers companies to orchestrate campaigns across channels like push, email, in-app messaging, web push & SMS, with auto-optimization towards higher conversions powered by machine learning. By targeting your users through the right channel and at the right time, drive significant revenue gains and reduce marketing spends enormously.
MoEngage is an intelligent marketing cloud that proactively engages users through the right channel, at the right time.
Better feedback for everyone, on a human scale.
As the feedback solution which puts the respondent first, we're empowering conversations between companies and their customers. Whats more, we equip them with the actionable insights they need to make better decisions and engage their customers. With leading lights like Deliveroo, Heineken and Spotify already working with us to bring feedback to life, the road ahead for better feedback is looking good.
Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.
Lead conversion solution that helps businesses boost sales and lead functions with social proof, live visitors, & real-time activities.
Lead conversion solution that helps businesses boost sales and lead functions with social proof, live visitors, & real-time activities.
Designed for contact centers with 150+ agents and based on Aspect's proven product portfolio, the Aspect Via Platform brings best of breed contact center and workforce productivity capabilities to the cloud. As a highly scalable, secure platform, it offers the ability to start with one or more applications and then add others when ready for additional capabilities. The platform supports voice, SMS, email, chat, and mobile interactions as well a workforce, quality and performance management.
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud.
Apollo is the unified engagement acceleration platform that gives reps the ability to dramatically increase their number of quality conversations and opportunities. Reps are empowered do more than just conduct outreach, they learn who to target, how to reach out, and what to say at speed and scale. We help drive growth and success by providing the means for teams to discover and utilize their organizations unique best practices.
Apollo is the foundation for your entire end-to-end sales strategy.
Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial
Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it.
A user-friendly platform for managing quality and engaging user-generated content. Users can ask questions, receive quality answers, and browse helpful content & articles to effectively meet their demands for information. Enable community features and utilize advanced moderation and customization tools. User groups allow you to control content access and functional permissions. Use our content insights to intelligently decide on content creation and strategy based on the real demand from users.
Allow users to ask questions, receive answers, browse content and articles. Community features encourage consistent engagement.
It¿s extremely difficult to grow your business and listen to all of your customers at the same time. Listen360¿s Net Promoter-based software captures customer feedback in real-time, so you can address complaints quickly, keep existing customers happy, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. With Listen360, you can build a brand that you and your customers will both be proud of.
Listen360 is a powerful, NPS-based customer feedback and local marketing platform.
From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate meaningful, direct relationships with guests and deliver exceptional guest experiences. The reservation, seating and guest engagement platform gives operators the tools they need to develop direct relationships with guests, boosting revenue and enabling personalized service and marketing.
A reservation, seating & guest engagement platform for restaurants, hotels, nightclubs & entertainment venues.
We fix marketing complexity to create meaningful customer engagement. So customers come to stay. CrossEngage enables marketers and CRM managers to engage with the right audience through the right channels. By combining 360-degree customer profiles with easy-to-use segmentation tools, you can create unique customer journeys. In this way, you activate your customers individually and always at the right moment.
CrossEngage enables marketers and CRM managers to engage with the right audience through the right channels.
An academy builder for SaaS companies designed to engage and educate your customers for greater retention and satisfaction.
An academy builder for SaaS companies designed to engage and educate your customers for greater retention and satisfaction.
Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics.
Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics.
Our mission at Como is to empower businesses and brands to build the lasting customer relationships that power growth, loyalty, and overall success. Our mission is to empower you to know your customers, personalize their experience, and grow visits and spend. Como has been pioneering cloud-based customer engagement solutions since 2005.
Como gives you the technology behind the online giants with an end-to-end customer engagement platform inside your POS.
Why should you choose PushCrew Push Notifications?
Reach your users anywhere on the web.
Talk to your users right on the browser. Real-time.
Build an audience. Without a mobile app.
Get higher opt-in rates. Expand your marketing list.
Get higher click-rates than emails. And more pageviews.
Send personalized pushes. Make more revenue.
PushCrew help websites to drive web traffic and increase sales. Websites can send relevant notification on web and mobile.
Khoros Care allows you to transform your website into a social destination. Harness customer passion and knowledge to attract new visitors, crowdsource support and grow revenue.
Khoros Care allows you to transform your website into a social destination.
360 WiFi is an automated marketing software that helps offline businesses to grow business, increase average ticket size, bring new customers and build a relationship with existing ones.
360 WiFi includes:
- WiFi access point and free hotspot for customers of offline business
- Customer list growing every time new customer connects to Wi-Fi
- Welcome rewards sent automatically on their phones
- Automated offers triggered at the right time to bring customers back
- Digital Word-of-Mouth
360 WiFi is an automated marketing software that helps offline businesses to grow their business and bring new customers.
The easy-to-use tool for creating powerful digital Customer Journey Maps, User Stories, Experience maps and Service Blueprints:
Organize all your customer insights, data, solutions and ideas in one place.
Present and share your maps for greater commitment and impact.
Collaborate on maps IRL with remote teams for higher efficiency.
Update and use your maps as change plans by using Custellence's unique status settings
The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience
IVCBox is all-in-one communication tool designed to increase customer engagement, boost sales and improve customer support. Initiate conversations with prospects and message them directly on your website. The widget includes live chat, video call, file sharing, a chatbot and customer management. IVCBox offers innovative ways to communicate with customers and add a personal touch to the customer support. Start your free trial to reap all the benefits of IVCBox!
IVCBox is a video call and live chat widget designed to increase customer engagement, and boost sales for websites. Get a free trial!
Customer engagement tool specifically for wineries, retailers and distributors. Give your customers (and staff) an easier way to select wine that leads to higher sales. It's the perfect opportunity for you to stand out with exceptional customer service.
With the QUIN DATA system, your customers (and staff) walk themselves through a simple selection process that's elegant and effective. On any mobile. You also have the power to prioritize the products they see, to maximize sales of any wine.
Regular customers pick wine based on label and price. With Quini customers self-select the wines you want to sell.
Growave is the all-in-one marketing platform that helps Shopify brands reach their audience, engage users and increase conversions with ease.
- Boost social sharing and drive new traffic to your Shopify store
- Convert visitors, reviews, wish lists, interests, behaviors, and data into sales
- Reward customers with loyalty points and launch your own referral program
The app brings all social apps together to help Shopify stores to boo sales
LiveVox is a leading provider of enterprise (25+ agents) cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, we empower contact center leaders to drive effective engagement strategies on the consumer's channel of choice. Our leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment.
LiveVox is a leading provider of enterprise cloud contact center solutions leveraging a multichannel environment.
Appointment Scheduling empowers your clients to let their customers book appointments online with real-time availabilities and automated reminders. Your clients can get up to 40% more bookings while reducing no-shows and saving hours per week thanks to the convenient and intuitive scheduling interface this application has to offer.
Book more customers and save time managing clients.
The Reflektion Customer Engagement Platform delivers best-in-class, highly engaging, predictive, and individualized shopping experiences across all online touch points so brands and retailers can drive more revenue and delight every visitor. A scalable, modular architecture delivers experiences for Search, Recommendations, Category, and Landing Pages, Content Personalization, and Email, all made smarter with E-Commerce AI thats continuously uncovering hidden relationships.
A next-generation platform for incredibly individualized customer engagement.
Boost your sales by actively involving the most valuable marketing source you have, being your employees, your clients and partners.
Boost your sales by actively involving the most valuable marketing source you have, being your employees, your clients and partners.
Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology.
VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.
Qualaroo's mission is to help companies understand why their customers and prospects make decisions. Understanding the why helps drive better business results from improving your web conversion rate, increasing product engagement, reducing churn and more.
Companies all over the world like Zillow, Lenovo, eBay, TripAdvisor use Qualaroo's real time feedback platform for its advanced targeting capabilities, seamless design and reporting dashboard.
SaaS-based solution that enables companies to gain valuable insights from their prospects and customers in real time.
Traditional ways to look for information on a website or a web app is very inefficient. People spend hours per day locating the right page on a nav bar, or going through a huge knowledge base, or chatting with an agent or interacting with semi-trained bots.
Airim saves time for these users by creating one widget to find information quickly and effortlessly using highly trained AI
Save your customers valuable time by helping them find information on your website or app
InputKit is a customer feedback software that helps businesses streamline their after-sales follow-up process.
It enables its users to take advantage of important but overlooked opportunities to grow their business: Customer Feedback, Net Promoter Score, Referrals, Cross-sell, Online Reviews and more.
Customer feedback software that helps businesses streamline their after-sales follow-up process.
Engage and convert all your online site visitors into loyal customers via emails, notifications, and more.
Engage and convert all your online site visitors into loyal customers via emails, notifications, and more.
Engagio helps B2B companies to engage target accounts, expand customer relationships, and deepen sales-and-marketing alignment.
Engagio orchestrates human connections at scale.
INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.
INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.
Marketing assistant that creates and distributes email newsletters, captures contact information from social media content and email.
Marketing assistant that creates and distributes email newsletters, captures contact information from social media content and email.
Clients engagement tool that provides business growth and visibility through customer targetting and account planning.
Clients engagement tool that provides business growth and visibility through customer targetting and account planning.
Help insurance agents maximize customer life time value - to sell more policies and retain more customers using digital insurance wallet, chatbot, and an agent portal.
Features Include:
1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder.
2. AGENT PORTAL - Analytics Dashboard, Renewal tracker, Deal Board, Email Integration, Customer Chat, Reports.
3. CHATBOT - Agent Connect, AI Driven Quotes
Help insurance agents maximize customer life time value using digital insurance wallet, chatbot, and an agent portal.
Software that helps to engage and regain customers in online shops via smart exit-intent popups and personalized emails.
The uptain algorithm analyzes data about a visiting customer in an online shop from different sources and segments this customer.
Based on this segmentation the customer gets either an exit-intent popup or an email after cart abandonment.
The aim of the uptain algorithm is to minimize the annoyance factor and to simultaneously maximize customer lifetime value.
Software that helps to engage and regain customers in online shops via smart exit-intent popups and personalized emails.
AppFollow drives a holistic approach to app management that helps to unlock new business opportunities and gives marketing and support teams viable tools to get insights and drive customer engagement. Covering all key areas, such as real-time data performance monitoring, following competitors and benchmarks, keywords optimization, AppFollow provides reviews management, enables help desk integrations, and enhances teamwork.
A tool for tracking mobile apps to increase user satisfaction, with built in review management to quickly respond to customers.
Find, identify, understand, and connect with individuals and audience segments using this connection system.
Find, identify, understand, and connect with individuals and audience segments using this connection system.
Need a software solution to improve internal interactions and customer service? Do you have disjointed systems in place throughout different departments? Need to increase sales? Need a better way to manage projects from start to finish?
Empower workers with the essential tools to improve productivity, streamline processes & save money with credible case management software. Manage customers, operations, sales, projects & processes.
A sophisticated, highly configurable software toolkit to help you manage and monitor all activity throughout your entire organisation.
Start powering more effective engagements with our integrated solutions
Start powering more effective engagements with our integrated solutions
Lob is a software platform that allows marketing teams to use direct mail as a part of omni-channel campaigns across the customer lifecycle. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it it into an automated service that integrates with your CRM, marketing automation, and data tools.
With Lob you can use direct mail the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones.
Lob is a software platform that integrates with your marketing stack to automate the creation and delivery of direct mail.
iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world's most respected brands to become customer-centric organizations. With an experienced team that has managed 1000s of VoC programs since 1999, iperceptions collects 100+ million feedback data-points every year across 80 countries and in 35 languages.
iperceptions is a global leader in Voice of the Customer solutions, helping the world's most respected brands become customer-centric.
Survata is a new type of consumer insights service. We serve leading clients like Clorox, Disney, Microsoft, Samsung, and Hallmark.
We find targeted respondents to complete our clients' surveys. We're the fastest, most affordable way to conduct a quality online survey.
Online survey research solution geared for small businesses to Fortune 500 companies.
LEAP (Location Enabled Advertising & Promotion Platform) enable companies to acquire proficiency for reaching their consumers directly. A marketing platform that empowers location-based advertising and promotions. Consumers feel motivated to directly get along with companies through offers, games, surveys, product details and have review about the product through proximity chat. This encourages consumers to participate and get benefited, ensuring a stronger customer connect with the companies.
Control your brands story and relay your messaging directly to consumers with LEAP - a direct to consumer solution.
Benbria is a leader in customer experience management and engagement solutions, helping the world's most customer-centric brands deliver a superior experience that goes above and beyond their competitors. Using a variety of mobile, online, and on-property technologies - including SMS, email, web, in-app and messaging channels, as well as kiosks - the companys Loop platform enables brands to capture real-time insights into the guest experience as well as message with them to engage or recover.
Benbria Loop is a suite of mobile guest engagement solutions designed to improve service and profitability, creating more loyal guests.
Enables small business owners to follow up with their customers in such a way that ensures repeat business and happy customers.
Enables small business owners to follow up with their customers in such a way that ensures repeat business and happy customers.
Reward customer engagement all the way from acquisition through to retention and loyalty. Our cloud-based platform allows you to send a global selection of perks and gift cards from top brands instantly. What's more, with our Zapier integration, you can easily connect the apps you already use and automatically send rewards based on any trigger. You will also be given your own analytics dashboard and a dedicated account manager.
Send customers instant rewards from top brands. Connect your CRM apps via Zapier and automatically trigger reward sends.
Yekaliva is an intelligent chatbot platform designed to help track leads, scale customer support, and automate workflows. Using advanced Artificial intelligence and machine learning, Yekaliva learns with every interaction it has. Over time, the chatbot learns to talk as naturally like a human.
Yekaliva is an intelligent chatbot platform designed to help track leads, scale customer support, and automate workflows.
Resulticks is marketing automation redefined and realized. Create, manage, track, and report on campaigns across multiple channels. True omnichannel marketing automation realized. By Marketers for marketers.
Plan, develop, deploy, and manage campaigns across all channels email, mobile, QR code, web, social media with unprecedented ease. Deliver your message where and when it matters most.
Next generation data-driven, omnichannel marketing automation platform built by marketers for real-time engagement and top-line growth
Resulticks is marketing automation redefined and realized. Create, manage, track, and report on campaigns across multiple channels. True omnichannel marketing automation realized. By Marketers for marketers.
Plan, develop, deploy, and manage campaigns across all channels email, mobile, QR code, web, social media with unprecedented ease. Deliver your message where and when it matters most.
Resulticks is marketing automation redefined and realized. Create, manage, track, and report on campaigns across multiple channels.
Panviva is a cloud knowledge management system that empowers your employees to provide top quality customer service. Panviva captures information from wherever it is stored in your organization, optimizes it for better understanding and delivers it to any employee, anywhere. It eliminates the need to search endlessly for critical process information. Panviva delivers it right to your employees at the moment-of-need!
Panviva captures information, optimizes it for better understanding and delivers it to your employees, anywhere.
Whisbi is a global provider of a mobile-first conversational commerce platform that combines live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement. Enterprises using our conversational commerce solution have enhanced customer engagement 6X, efficiency 10X, and boosted online sales conversion by 2X. Our customers are global companies in Telecom, Auto, Travel, among others, who want to create winning omnichannel customer experiences online.
Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot
Customer engagement solution that integrates marketing management with customer experience tracking and mobile forward approach.
Customer engagement solution that integrates marketing management with customer experience tracking and mobile forward approach.
FreshLime is a customer engagement platform that utilizes artificial intelligence to provide local businesses with a simple way to build customer and maintain customer relationships that drive business growth. The platform automatically captures customer, marketing, transactional and other data to build unique customer profiles for the business. FreshLime's platform uses this data to increase customer interactions, feedback, reviews, referrals, and more repeat purchases.
FreshLime's customer engagement platform empowers local businesses to increase profitability by driving repeat business.
ITC's digital customer engagement platform empowers brands to engage with customers on their channel of choice by consolidating all digital channels into one interface with CRM integration. Supported channels include: SMS, social media, live chat, instant messengers, email, Apple Business Chat, and chatbots. With Skills-Based Routing and contact-center grade metrics and reporting, ITC delivers seamless digital customer experience to your customers.
ITC is a digital customer engagement platform, consolidating all channels into a single platform with CRM integration and analytics.
Eltropy, a client engagement platform, integrates into Salesforce and Microsoft Dynamics environments to improve financial institutions' share of wallet and employee efficiency using 'conversational commerce' over the messaging channels that clients prefer most.
Eltropy, SaaS platform improves share of wallet, client acquisition and productivity of client-facing teams in financial institutions.
Outsell offers the first AI-driven marketing automation platform that empowers automotive dealerships and OEMs to create lasting customer relationships driving incremental sales and profits. Our proprietary technology harnesses massive amounts of data creating accurate and powerful consumer profiles that engage your customers and prospects exactly where they are in their individual lifecycles.
Outsell is the AI Marketing Platform for the Automotive Industry
Lumavate is an enterprise platform for building cloud-based mobile apps at scale. Through the Lumavate platform, companies deliver highly-personalized mobile experiences throughout the entire customer journey. These mobile experiences drive increased adoption and long-term engagement via accessible activation methods, such as NFC, QR, text, etc.
We're an enterprise platform that makes it easier than ever for you to deliver highly-personalized mobile experiences to your customers
Serves national brands at the local level by providing a simple to use platform for brand, content, and reputation management.
Serves national brands at the local level by providing a simple to use platform for brand, content, and reputation management.
Tool for creating branded social media walls, content hubs, and running social media prize draws to drive buzz.
Tool for creating branded social media walls, content hubs, and running social media prize draws to drive buzz.
Optimove is the Science-first Relationship Marketing Hub. With an actionable CDP at its core, it autonomously transforms customer data into actionable insights, helping customer-centric brands drive measurable growth. Optimove enables the smart orchestration, measurement and optimization of personalized multi-channel campaigns, resulting in improved customer experience, retention and LTV. Optimove is used by leading brands, including Staples, Deezer, GVC, J.Jill, lastminute.com and Sweaty Betty
Optimove combines the art of marketing with the science of data to autonomously generate actionable insights.
Move beyond star ratings. Convert & amplify with our mobile-first feedback platform.
Move beyond star ratings. Convert & amplify with our mobile-first feedback platform.
Wiremo is a convenient customer review software platform aimed to help consumer-centric teams improve their products and make their team more effective by listening to their most substantial asset customers. We make it easy and fast for everyone.
Wiremo offers a Free and easy to use customer reviews widget to help you shorten the distance between you and your customers.
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
The Australian-owned Engagement Hub is transforming engagement activities by companies and organisations across the world. Our software platform was designed by experienced stakeholder engagement specialists to deliver an all-in-one engagement and management solution.
Since its launch, more than one million participants have been part of a consultation using Engagement Hub.
Reduced Administration | Stakeholder Relationship Management | Insights | 20+ Collaboration and Consultation Tools
World-Class Engagement Platform | All-in-One | Stakeholder Relationship Management | Insights | 20+ Collaboration & Consultation Tools
Gleantap is a powerful customer engagement tool that allows you to run automated text, push & email campaigns at scale. It seamlessly integrates with your CRM and other tools to let you easily create your multi-touch campaigns. Boost retention, loyalty & referrals with Gleantap. Our Smart Analytics gives you clear insights on churn & business impact. Clients using Gleantap have seen ROI of over 800%.
A customer retention software that helps businesses engage their customers through text messages, push notifications and emails.
Customer engagement platform that lets you react and engage customers immediately after feedback is received.
Customer engagement platform that lets you react and engage customers immediately after feedback is received.
MyVote is a web-based application that enables you to create ranking, rating, and poll voting contests and view the results in real time. Your audience can participate live on their mobile phones, tablets and desktops. There is nothing to download or install.
Mobile web application that enables you to create online polls, rank or rate contests and view the results in real time.
Camilyo Online in One is a white-labeled, integrated marketing and business management platform for small businesses. Built for and sold through digital service providers, it allows them to address all the digital needs of their local business clients from within one, fully-integrated system, dramatically reducing operation and licensing costs.
A fully-integrated white-labeled marketing and customer engagement platform for SMB digital service providers.
Mobile cloud platform that delivers all the services required to manage, engage, and retain customers on mobile devices.
Mobile cloud platform that delivers all the services required to manage, engage, and retain customers on mobile devices.
Customer engagement solution that helps businesses of all sizes with features such as employee recognition, customer loyalty, and more.
Customer engagement solution that helps businesses of all sizes with features such as employee recognition, customer loyalty, and more.
Aptrinsic provides an all-in-one product experience platform that enables companies to onboard, retain, and grow customers by delivering personalized product experiences based on in-product behaviors. We equip product leaders with in-depth analytics and engagement tools such as in-product guides, dialogs, sliders, and emails to improve product adoption, customer onboarding, and customer retention.
Aptrinsic provides an all-in-one product experience platform that enables product teams to onboard, retain, and grow customers.
Engage Digital best suited for companies with a minimum of 100 employees.
RingCentral Engage Digital enables companies to manage all their digital customer care channels within a single platform.
Agents can manage multiple channels through a unique interface, increasing their response speed, streamlining resources allocation and levelling the flow.
Over 14.5 million messages coming from various sources (email, chat, messaging...) are categorized & dispatched to customer care agents.
Manage all your digital customer care channels through a single platform.
Increase customer frequency and sales with an integrated loyalty and marketing platform that puts your brand first, is powerful enough for businesses of all sizes, and automated to save you time. With Spendgo you can reach your customers in-store, online or via mobile.
Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.
Platform for retailers to send digital receipts to their customers and engage with every customers post sale,
Platform for retailers to send digital receipts to their customers and engage with every customers post sale,
WorldCard Team provides a secure contact management system for the enterprise. With the WorldCard Team client software, users can easily save business cards via a smartphone or laptop and utilize contact information in the system anytime anywhere. The contacts of WorldCard Team server can be shared among groups of colleagues in a managed way. WorldCard Team helps companies to create a sustainable network of contacts by the data connection and team collaboration.
WorldCard Team provides a secure contact management system for the enterprise. The contacts can be shared and managed among colleagues.
360-degree solution for hotels that enables better engagement with guests.
360-degree solution for hotels that enables better engagement with guests.
Using messaging, Airy enables businesses to have meaningful conversations that form long-lasting relationships with their customers by carefully balancing technology and human interaction. Businesses rely on Airy for new customer acquisition, personalized content engagement, and customer. Airy helps solve complicated business problems by deploying their suite of robust automations and exceptional multi-platform applications.
Airy helps you engage in meaningful conversations with your customers that form long-lasting relationships through messaging.
Cloud-based suite to drive engagement of your customers and automate personalized campaigns across all channels.
Cloud-based suite to drive engagement of your customers and automate personalized campaigns across all channels.
