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Cloud-based experience management platform helps organizations capture, analyze, and act on customer feedback to improve brand value.
Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers... Read more
coming back, spending more, and evangelizing your organization. Our cloud-based platform captures the broadest and deepest spectrum of solicited and unsolicited feedback data and serves up intelligent insights to help guide employees' daily decision-making.
Learn more about Medallia Experience Cloud
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees.
Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like... Read more
experience.
SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse.
With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience.
Learn more about SurveySparrow
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage more customers the personal way with interactive videos.
Learn more about VideoAsk
Want to show up for your customers in a way that’s as personal as it is scalable? Welcome people onboard, give support, get feedback, and make deeper connections, with VideoAsk.
Learn more about VideoAsk
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Fast, simple, and secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly.
Learn more about Surfly
Engage your customers with Surfly's co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and interact with customers as if you are sitting... Read more
side-by-side.
Surfly is easily customized to fit any customer experience flow. You can launch co-browsing sessions directly from your site or platform and change look & feel so it matches your branding.
Surfly works on any device, instantly—no software to download and no code to add.
Learn more about Surfly
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Great value Net Promoter Score (NPS) survey software helping you collect, analyze and act on customer feedback and employee opinions.
Learn more about SightMill
Great value Net Promoter Score (NPS) customer engagement software helping you collect, analyze and act on customer feedback.
Send NPS surveys by email or SMS, add surveys to your website, or gather... Read more
feedback at events. Customize surveys to fit your brand and style.
Used by companies around the world, it's easy to get setup and we can help at any stage.
Understand trends by segment or customer in real-time. Automate with links to Salesforce, Slack, Zapier, CRMs, helpdesks.
Learn more about SightMill
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications.
Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing,... Read more
and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database.
With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones.
Learn more about Lob
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
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We're Irish - Over 1,300 L&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals.
Learn more about LearnUpon
We're Irish - At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on... Read more
being a trusted partner to over 1,300 businesses. L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, customers and partners. Plans start at €15,000 EUR.
Learn more about LearnUpon
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage customers and create positive interactions at enterprise scale with Sprinklr—powered by the industry’s most advanced AI engine.
Learn more about Sprinklr
Best for: Large companies with 200+ employees
Wherever your customers are across 35+ modern channels, Sprinklr can help you create a seamless, positive experience—leveraging the industry’s most... Read more
advanced AI engine to help you engage where and when it matters most. Leave point solution chaos behind and discover how the world’s only Unified-CXM platform can help you generate more revenue, reduce costs, and mitigate brand risk.
Learn more about Sprinklr
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.
Learn more about CallPage
CallPage is an industry leader in providing automatic callback software and call tracking solutions.
With customizable widgets, CallPage enables businesses to generate up to 75% more inbound calls... Read more
from their website visitors! Visitors can request instant calls and CallPage will connect them to your consultant in just 28 seconds.
CallPage is also ideal for customer service and call centers. With call scheduling and voice messaging features, you can improve your customers' experience.
Learn more about CallPage
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Notificare is the Customer Engagement Platform that helps brands to (re)engage their audience to increase retention and conversions.
Learn more about Notificare
Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions.
One single tool, with channels App... Read more
Push, Web Push, Email, SMS, and Mobile Wallet., to deliver the most engaging messages and interactions. Founded in 2012, Headquartered in Rotterdam, Netherlands. Notificare is ISO/IEC 27001:2013 certified.
Every superhero needs a sidekick.
Learn more about Notificare
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Userlane helps you automate user onboarding and support, and ultimately increase customer engagement and customer lifetime value.
Learn more about Userlane
Userlane helps you build a friendly and personalized customer experience directly in your software application. It allows you to create in-app, interactive content that guides users through processes... Read more
in real-time. This way, your users get to immediately operate your software, and you ultimately enhance customer engagement. With Userlane you can better define your customer journeys through each important touchpoint, with every in-app interaction.
Learn more about Userlane
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call,... Read more
or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required.
Learn more about LiveAgent
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Upzelo helps businesses reduce churn and increase retention, through real-time data, customised offers and feedback.
Learn more about Upzelo
Upzelo is a web based customer engagement platform that helps saas businesses reduce their churn and improve their subscription retention.
Upzelo steps in before cancellation and through customised... Read more
offers, real time data and better customer feedback it works to help reduce your churn. This allows you to stop wasting your time and money trying to win back lapsed customers.
It's time to give retention more attention.
Learn more about Upzelo
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Iterable is the growth marketing platform that powers true omni-channel customer engagement at scale.
Learn more about Iterable
Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to... Read more
nurture new users, re-engagement campaigns to convert existing customers, and customer loyalty campaigns to retain customers. With Iterable, you can build campaigns for each stage of the buyer journey and ultimately increase customer engagement on multiple channels.
Learn more about Iterable
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage with your customers and close deals in half the time with Pipedrive's smart CRM software! Try it free and see for yourself.
Learn more about Pipedrive
Pipedrive CRM helps you engage with your customers and close deals in half the time! Unify all customer interactions, automate workflows and use dedicated features to boost engagement levels, keep... Read more
your leads hot and fill your pipeline with new leads. Our reports show that within the 1st year of using Pipedrive, users' mean time to win decreased by 47% on average. Try Pipedrive for 14 days and see for yourself!
Learn more about Pipedrive
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending... Read more
personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website.
Learn more about LiveChat
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Front is more than a communication hub — it’s how 7500+ companies build lasting business relationships.
Learn more about Front
Yes—you can scale and keep the human touch. Front is a customer communication hub that combines the simplicity of the email inbox with the automation and insights of a CRM. Front makes it easy for... Read more
teams to send personalized replies faster, organize messages across channels, and always delight a customer. As your needs change, Front's flexible workflows change with you. Teams of 5 and 5,000 alike use Front to scale their communication without compromising on quality or efficiency.
Learn more about Front
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads.
Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.Enga... Read more
geBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform.
Learn more about EngageBay
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Learn more about Zoho CRM
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage... Read more
with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM.
Learn more about Zoho CRM
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zendesk Support is the leading help desk software built for better customer relationships.
Learn more about Zendesk
Zendesk is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent... Read more
productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster.
Learn more about Zendesk
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels.
Learn more about Userlike
Userlike boosts customer engagement through chat and messaging.
Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of... Read more
your customer interactions.
Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution.
Learn more about Userlike
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Learn more about Sprout Social
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify... Read more
social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days.
Learn more about Sprout Social
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
monday sales CRM empowers sales teams to manage every aspect of their sales cycle and customer data in one centralized place.
Learn more about monday sales CRM
monday sales CRM is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work.
Teams shape workflows and projects, code-free, with an... Read more
adaptive platform that automates manual work and connects teams in a digital workspace.
The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools.
More than 100,000 companies around the world rely on monday.com.
Learn more about monday sales CRM
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Automate your Customer Engagement operations in minutes with ready-to-use templates. Try Pipefy for free.
Learn more about Pipefy
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills.
Improve customer engagement with Pipefy by standardizing workflows,... Read more
automating emails, streamlining customer requests, and optimizing your onboarding process with an intuitive, easy-to-use, no-code platform.
Follow the steps of companies such as Visa, IBM, Volvo, Santander, and Kraft Heinz. Improve speed, deliver higher-quality outcomes, and make data-driven decis
Learn more about Pipefy
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Pendo provides unique customer engagement solutions for your unique customers. Guide users to the features that benefit them the most.
Learn more about Pendo
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product... Read more
analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most. Improve customer engagement by curating the perfect first impression as well as a frustration-free experience at the start of the customer journey.
Learn more about Pendo
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
Learn more about amoCRM
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can... Read more
be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs.
Learn more about amoCRM
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention.
Learn more about ReviewTrackers
ReviewTrackers empowers 175,000+ business locations to understand their customers better through advanced review and customer feedback technology.
Our business solutions allow for analyzing,... Read more
amplifying, and maximizing insights to accelerate business acquisition and improve retention while driving more authentic connections with customers.
Learn more about ReviewTrackers
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
ChurnZero's Customer Success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
Learn more about ChurnZero
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In... Read more
doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content,
Learn more about ChurnZero
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage customers instantly with live chat and co-browsing features to resolve issues as they happen.
Learn more about Lucky Orange
Build better customer relationships by proactively engaging customers with live chat and real-time co-browsing to resolve customer issues instantly. Use intelligent triggers to invite customers to... Read more
chat based on page visited, device type, visit number or custom events. Help your chat operators save time with saved replies to common questions and offer them feedback from visitors with emoji-based chat ratings. Gain insight into the customer experience with unlimited surveys and responses.
Learn more about Lucky Orange
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zoho CRM Plus unifies all the different touchpoints of a business along with the data collected in each of them in one platform.
Learn more about Zoho CRM Plus
Zoho CRM Plus empowers businesses of all sizes with a unified customer experience platform that helps them engage with customers across all stages of their lifecycle and turn them into valuable brand... Read more
advocates. Key features include unified sales, marketing, and customer service, omnichannel customer engagement, a 360- degree customer view, inter-team collaboration tools, advanced analytics, built-in AI, and more.
Learn more about Zoho CRM Plus
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
UniFocus technology offers best-in-class workforce management tools that empower managers to make smarter, faster decisions.
Learn more about UniFocus
UniFocus is a leader in workforce optimization, combining labor-management solutions and time and attendance systems with customer and employee engagement insights. UniFocus's tools leverage a deep... Read more
well of industry expertise to make labor forecasting, budgeting, scheduling, and compliance a breeze. Our cloud-based tools allow our software to integrate with your existing systems and provide powerful business insights from any device at any time.
Learn more about UniFocus
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Team inbox and chat tool that empowers teams to truly collaborate around different channels of communication, internal and external.
Learn more about Missive
Team inbox and chat tool that empowers teams to truly collaborate around email, SMS, WhatsApp, Twitter, and other channels of communications. We redesigned the inbox with a business-first collaborativ... Read more
e experience in mind. With Missive, teams focus on growing their business.
Learn more about Missive
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle.
Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions.
Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.
Learn more about Canny
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution
Learn more about LiveVox
LiveVox’s powerful, next-generation contact center platform allows companies to meet customers on their channels of choice, Voice, Email, SMS, and Webchat while using Artificial Intelligence, or AI... Read more
to create a seamless customer experience. All data is unified across core contact center functions - CRM, WFO, and Omnichannel/AI into a single digital customer engagement platform giving agents access to all interactions to provide superior customer experiences in a timely and efficient manner.
Learn more about LiveVox
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it.
Learn more about elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams.
We assist in delivering over 16 Million answers per month for 500+ companies
Answering the... Read more
same questions?
Create and deliver in-app contextual helpers and hotspots before your customers ask the same questions.
Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions.
Learn more about elevio
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Our interactive software drive 16x more engagement than typically seen on branded social media pages.
Learn more about Disciple
Disciple is where communities thrive. Our platform helps brands build independent, valuable and trusted communities in a safe space that they own and control. We create safe social spaces to help... Read more
brands and businesses transform their customer bases into thriving customer communities. Gather and engage your customer community in your own branded space. Understand and segment your customers using advanced analytics. Drive sales with in-app purchases. Transform your customer community today.
Learn more about Disciple
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Helpwise is a Shared Inbox for your Team Email, SMS, Live Chat, WhatsApp, Social Media accounts & many other channels.
Learn more about Helpwise
Helpwise allows customer focus teams to convert customer queries to customer delight.
It serves as a one-stop solution for customer support and sales reps who want to handle customer communication... Read more
across multiple channels, using one platform.
Using Helpwise, companies can manage team emails, social media messages, WhatsApp messages, SMS, and live chat conversations as well! With Helpwise, companies can create Knowledgebases and chatbots as well as provide faster and better customer support.
Learn more about Helpwise
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
ProfitWell provides absolutely accurate, real-time reporting and analytics for subscription businesses - 100% free.
Learn more about ProfitWell
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell... Read more
to track their businesses.
Link Stripe, Zuora, Zapier, or another source of billing data to see your metrics in 5 minutes - all completely free, forever.
Learn more about ProfitWell
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
An all-in-one product adoption platform for web-based apps. Create beautiful onboarding experiences to improve conversion & retention.
Learn more about Product Fruits
Product Fruits is a no-code product adoption platform for web-based apps. It allows you to onboard users at scale by guiding them step by step and showing how to derive value from your product.
Our... Read more
powerful feature set includes interactive product tours & walkthroughs; hints & tooltips; onboarding checklist; in-app announcements; feedback widget; Life Ring Button and a fully integrated knowledge base.
Our customers achieve higher conversions, lower churn and less support tickets.
Learn more about Product Fruits
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Multichannel (Email, SMS) marketing automation platform - Easy to use, with the best deliverability
Learn more about Maropost
Designed for Media, Publishing and Ecommerce companies, Maropost is a premium marketing automation platform that allows you to acquire, engage and convert prospects and customers across multiple... Read more
marketing channels (e.g., Emails, SMS).
We ensure the best deliverability rates in the market (98%) with a dedicated team to take care of your email marketing needs.
Learn more about Maropost
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage + understand up to 1,000 consumers at once with Remesh. Remesh lets your customers feel heard while revealing customer insights.
Learn more about Remesh
Make your customers feel heard with Remesh's customer engagement platform. Engage with up to 1,000 customers all at once - live and online. You can ask open ended and poll questions while AI runs in... Read more
the background to analyze, understand, and segment responses as they come in so you the most crucial customers insights rise to the top.
Learn more about Remesh
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The fastest way to fast user onboarding. Convert more customers and increase retention.
Learn more about Userflow
The fastest way to fast user onboarding
You want to improve user onboarding but your developers are busy. Your conversion rate suffers.
Userflow lets your whole team build customized in-app surveys,... Read more
tours and checklists, without code.
Convert more customers and increase retention.
Learn more about Userflow
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale
Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program.
Most effective, economical, easy to setup, customizable and highly scalable.
Seamless and... Read more
friction-less for consumers to use.
The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate.
Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports.
Learn more about Consumer Marketing Platform
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
An insight-led customer engagement platform that enhances the customer journey with real-time insights and cross-channel marketing.
Learn more about Mapp Cloud
Mapp Cloud is an Insight-led customer engagement platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel... Read more
engagement are the core components, transformed into real time actions for customer centric marketing.
Learn more about Mapp Cloud
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Treasure Data’s CDP brings all your enterprise data together for a single, actionable view of your customer.
Learn more about Treasure Data Suite
Treasure Data is a best-of-breed enterprise customer data platform (CDP) that powers the entire business to shape customer-centricity in the age of the digital customer. We do this by connecting all... Read more
data into one smart customer data platform, uniting teams and systems to power purposeful engagements that drive value and protect privacy for every customer, every time. Treasure Data is trusted by leading companies around the world, with companies spanning the Fortune 500 and Global 2000 enterprise
Learn more about Treasure Data Suite
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.
Slack is a collaboration hub, where the right people and the right information come together, helping everyone get work done. When your team needs to kick off a project, hire a new employee, deploy... Read more
some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered. Try Slack with your team for free.
Learn more about Slack
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
With over 200,000 paid accounts and millions of users, Hootsuite powers social media for organizations around the world, from the smallest businesses to the largest enterprises.
Build your brand,... Read more
strengthen connections with customers, and drive results business leaders care about by integrating social across your whole organization. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster.
Learn more about Hootsuite
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.
Learn more about Viber
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues... Read more
across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University and DHL.
Learn more about Freshdesk
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service... Read more
portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune.
Learn more about Zoho Desk
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
