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Explore the most reviewed products by our users on the Customer Engagement Software

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Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database. With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones. Learn more about Lob

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Ireland Local product
We're Irish - Over 1,300 L&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals. Learn more about LearnUpon
We're Irish - At LearnUpon we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,300 businesses. L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, customers and partners. Plans start at €15,000 EUR. Learn more about LearnUpon

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zendesk Support is the leading help desk software built for better customer relationships. Learn more about Zendesk Suite
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations. Learn more about Zendesk Suite

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
monday sales CRM empowers sales teams to manage every aspect of their sales cycle and customer data in one centralized place. Learn more about monday sales CRM
monday sales CRM is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace. The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools. More than 100,000 companies around the world rely on monday.com. Learn more about monday sales CRM

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Pendo provides unique customer engagement solutions for your unique customers. Guide users to the features that benefit them the most. Learn more about Pendo
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most. Improve customer engagement by curating the perfect first impression as well as a frustration-free experience at the start of the customer journey. Learn more about Pendo

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. Learn more about ChurnZero
ChurnZero is your platform and partner for Customer Success. We help your subscription business improve efficiency, increase revenue, and deliver better customer experiences to succeed at scale. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers, Customer Success AI™ and more. We’re also your team’s trusted partner, consultant, and coach, dedicated to helping you focus on the work that matters most. Learn more about ChurnZero

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Offer your customers a personalized and memorable experience without building your engagement program from scratch. Learn more about Talon.One
Talon.One is the world's most powerful customer engagement software. With the functionality given you can reward your customers with personalized incentives and experiences that best reflect their interactions with your brand. Ideal for B2C high-growth companies & enterprises. Talon.One's solution is used by worldwide leaders from a wide range of industries such as Ticketmaster, Eddie Bauer, JD Sports, Burger King. Learn more about Talon.One

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The fastest way to fast user onboarding. Convert more customers and increase retention. Learn more about Userflow
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys, tours and checklists, without code. Convert more customers and increase retention. Learn more about Userflow

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and friction-less for consumers to use. The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate. Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports. Learn more about Consumer Marketing Platform

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Meet your Digital HQ for Customer Engagement. Deliver standout customer experiences with Slack.
Meet your Digital HQ for Customer Engagement. Deliver standout customer experiences by putting the experts, tools and information your agents need at their fingertips. Bring the right teams together to speed up resolution times. Swarm cases and incidents in real time and easily loop in experts across the company. Collaborate and solve problems aloud with Slack Huddles. Get answers across files, messages and channels with AI-powered search. Boost productivity with automated workflows. Learn more about Slack

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM. Learn more about Zoho CRM

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  • Live Chat
  • Feedback Management
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  • Reporting/Analytics
  • Communication Management
Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options. Learn more about Viber

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster. Learn more about Hootsuite

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage with your customers and close deals in half the time with Pipedrive's smart CRM software! Try it free and see for yourself.
Pipedrive CRM helps you engage with your customers and close deals in half the time! Unify all customer interactions, automate workflows and use dedicated features to boost engagement levels, keep your leads hot and fill your pipeline with new leads. Our reports show that within the 1st year of using Pipedrive, users' mean time to win decreased by 47% on average. Try Pipedrive for 14 days and see for yourself! Learn more about Pipedrive

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho Desk lets you engage with your customers from anywhere, on any device, and through any channel from a single platform.
Zoho Desk lets you manage customer communication from anywhere, on any device, and through any channel over the internet. Create your brand's user community, engage with website visitors via live chat and guided conversations, integrate with Zoho CRM to communicate with customers on the right channel and at the right time, with data intelligence that auto-suggests the best time to get in touch, and personalize response based on the type of customer - prospect, lead, or customer. Learn more about Zoho Desk

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED ON G2!
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED on Capterra & G2! NO POINTS that lack transparency, value and impact. No minimums, markups or hidden fees, and full credit back on unclaimed rewards. FLEXIBLE REDEMPTION so people choose something they actually want. PURPOSE-DRIVEN with one day of clean water donated for every gift sent. FREE ACCOUNT to get started sending rewards in minutes, not months! Learn more about Guusto

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Intercom is redefining how businesses support their customers using powerful messaging and automation.
Intercom creates modern Customer Service software that redefines how businesses support their customers. Our platform connects businesses directly to customers using powerful messaging and automation. We enable teams to scale support without investing more resources - leading to happier customers and more efficient support teams. Learn more about Intercom

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage your customers & increase brand trust with Trustpilot's customer review management tools.
Trustpilot is a customer review management tool that helps businesses engage & build trust with their customers. It gives brands the ability to turn consumer feedback and engagement into real results. Quickly & easily collect, manage & display reviews to improve conversions, stand out in Search and boost sales. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more! Learn more about Trustpilot

Features

  • Live Chat
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  • Churn Management
  • Reporting/Analytics
  • Communication Management
The customer support platform that ensures you understand customer needs, get to the root of their issues, and increase their happiness
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management. Through extensive customer management tools, which include account trend analytics, satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn. Learn more about TeamSupport

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  • Live Chat
  • Feedback Management
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  • Communication Management
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite. Learn more about Apptivo

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Create beautiful forms & surveys (and so much more). Give your audience the experience they deserve so you get the data you need.
Get better data and insights with beautiful forms that customers actually enjoy completing. From lead generation to customer feedback, and every stage in between, Typeform has you covered with interactive, customizable forms. Integrations to over 120 apps let Typeform slip seamlessly into your workflow. Best of all, it's super easy: no coding, no onboarding. Oh, and enterprise-grade security to keep all that data safe. Learn more about Typeform

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Save time and reduce costs with innovations that reimagine your customer relationships.
Built on the world’s #1 CRM platform, Communications Cloud enables B2C, B2B, and wholesale communications service providers (CSPs) to move to a catalog-driven digital BSS. With purpose-built industry functionality and all the capabilities of Sales Cloud and Service Cloud, service providers of all sizes can quickly adapt to changing customer expectations, drive faster time to value, and unify every part of the organization — from marketing to retail channels to customer care and operations. Learn more about Salesforce Service Cloud

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Userlike is the leading GDPR-compliant software for live chat and messaging that allows businesses to win and nurture customers.
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Powerful, easy to use marketing automation software that helps generate qualified leads and translate marketing spending into revenue.
Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying journeys. Marketo Engage facilitates alignment between marketing and sales team to drive revenue and growth for the organization, with efficiency at scale. Learn more about Marketo Engage

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Twilio SendGrid is the leading cloud-based email delivery platform, trusted by over 80,000 of the world's fastest-growing brands.
Twilio SendGrid is a leader in customer communications. Our trusted, cloud-based email delivery platform helps marketers and developers send with confidence. We are trusted by over 80,000 global customers, big and small, to drive engagement and growth through their email program. In addition to our award-winning API, Twilio SendGrid's Marketing Campaigns offers powerful, one-to-many sending, straightforward segmentation, flexible and frustration-free campaign editing and actionable analytics. Learn more about SendGrid

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days. Learn more about Sprout Social

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform. Learn more about Birdeye

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads.
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.Enga geBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. Learn more about EngageBay

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Enables companies to increase sales, optimize the customer experience and improve team performance through multi-channel conversations.
Conversion it's Zenvia's Sales Engagement solution that allows small and medium-sized companies to measure, optimize and convert sales opportunities through conversations on multiple channels such as WhatsApp, Instagram and FB Messenger. Get a complete management of your commercial team with intuitive and real-time dashboards, shared inbox and an Apps Marketplace with dozens of integrations connected through API, such as Paypal, WooCommerce, Shopify and more. Learn more about Zenvia Conversion

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Yotpo is a leading eCommerce marketing platform with data-driven, integrated solutions for reviews, loyalty, SMS marketing, and more.
Yotpo is a leading eCommerce marketing platform that helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, subscriptions, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, like Google, Instagram, top eCommerce platforms, and the rest of your tech stack. Learn more about Yotpo

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Tango Card bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs.
Tango Card provides leading incentive-delivery technology to organizations in the B2B space. Globally, enterprise companies use this technology to deliver an extensive catalog of domestic and global e-gift cards as part of consumer loyalty programs, sales incentive programs, health and wellness engagement, and employee recognition. Tango Card believes instantly delivering the most desirable rewards maximizes impact and drives real business results. Learn more about Tango Card

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you. Learn more about Text Request

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Transform into a truly customer-centric organization with Alchemer. Make the voice of the customer heard across every decision you make
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer - from finding them to keeping them. With Alchemer you can turn customer feedback into golden action. Learn more about Alchemer

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Automate your Customer Engagement operations in minutes with ready-to-use templates. Try Pipefy for free.
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows, automating emails, streamlining customer requests, and optimizing your onboarding process with an intuitive, easy-to-use, no-code platform. Follow the steps of companies such as Visa, IBM, Volvo, Santander, and Kraft Heinz. Improve speed, deliver higher-quality outcomes, and make data-driven decis Learn more about Pipefy

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Apollo is the platform for your entire end-to-end sales strategy.
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises. Learn more about Apollo

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
See why 8,000+ companies trust Front for their customer engagement needs.
Front is the go-to Customer Engagement solution to build long-lasting customer relationships. Front enables businesses to scale the human touch without making customers feel like a ticket number. With the simplicity of an email inbox with the power of no-code automation and analytics to continuously optimize customer satisfaction, Front is the single solution to handle your entire customer experience program. See why 8,000+ companies trust Front for their customer engagement needs. Learn more about Front

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Learn more about Qualtrics CustomerXM

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Influitive is the leader in B2B customer engagement. The platform has it all. With advanced targeting and segmentation, discussion forums, private 1-1 and group chat, embeddable widgets, and gamified missions to mobilize customers and support critical initiatives. Source product feedback, testimonials, case studies, acts of advocacy, volunteers for a CAB, and so much more! Learn more about Influitive

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves.
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves. And we’re still leading! Let us show you what you should expect from an integrated, patient acquisition and engagement solution! As the individual practices we started out serving have grown, we’ve added specialized features for multi-unit operations. We now support many of the nation’s largest health systems and retail-based networks. Learn more about Solutionreach

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. Learn more about Vivantio

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
The Genesys Cloud platform is the next-generation, all-in-one omnichannel cloud contact centre solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations. Learn more about Genesys Cloud CX

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Build a customer engagement strategy leveraging reviews to ensure satisfaction.
ReviewTrackers helps businesses resolve complaints and win back trust by building a comprehensive and customized customer engagement strategy. Foster an authentic relationship with your customers to inspire brand loyalty, increase confidence, and show prospective buyers you care through personalized review engagement. Learn more about ReviewTrackers

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Our enterprise platform helps you manage business relationship workspaces for each of your prospects, customers and partners.
Our enterprise platform helps you easily manage business relationship workspaces for each of your prospects, customers and partners, where you can schedule, meet and share materials all in one place. Propose & close deals faster, serve & grow clients better, and transform your most valuable business relationships. Pricing (starting at $95/seat) varies depending on your company needs. Learn more about ClientPoint

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Kommo is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
Kommo is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs. Learn more about Kommo

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage customers instantly with live chat and co-browsing features to resolve issues as they happen.
Build better customer relationships by proactively engaging customers with live chat and real-time co-browsing to resolve customer issues instantly. Use intelligent triggers to invite customers to chat based on page visited, device type, visit number or custom events. Help your chat operators save time with saved replies to common questions and offer them feedback from visitors with emoji-based chat ratings. Gain insight into the customer experience with unlimited surveys and responses. Learn more about Lucky Orange

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Sales Execution Platform built to help you sell faster. Prioritize leads & tasks, recommend actions, and help your team execute them.
LeadSquared is a new-age SaaS platform that provides end-to-end sales, marketing, and onboarding automation solutions. It specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Benefits that LeadSquared users have identified: • Zero Lead Leakage • Intelligent and efficient lead prioritization • 70% reduction in lead turnaround time • Automated sales and marketing processes • Integration with multiple business tools Learn more about LeadSquared

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Record, edit and share HD screencasts from within your Chrome browser. Create engaging product demos, tutorials, UX/UI tests and more.
Screencastify is an ultra simple screen recorder that will supercharge the way you communicate at work. Record, edit and share HD videos in seconds. Instead of typing up long emails, reports or documentation, deliver your message more quickly and clearly with a screen video. Used by account managers, UX designers, sales teams, and marketers around the world. Learn more about Screencastify

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management