---
description: Discover and compare Free Customer Engagement Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Customer Engagement Software - Capterra Ireland
---

Breadcrumb: [Home](/) > [Free Customer Engagement Software](https://www.capterra.ie/directory/30906/customer-engagement/software)

# Customer Engagement Software

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> Customer engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content.

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## Products

1. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
2. [Quizell](https://www.capterra.ie/software/1014615/quizell) — 5.0/5 (20 reviews) — Create interactive quizzes, forms \& funnels to boost leads, sales, and engagement — no code needed.
3. [Slack](https://www.capterra.ie/software/135003/slack) — 4.7/5 (24046 reviews) — Meet your Digital HQ for Customer Engagement. Deliver standout customer experiences with Slack.
4. [Viber](https://www.capterra.ie/software/180348/viber) — 4.4/5 (4058 reviews) — Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
5. [Typeform](https://www.capterra.ie/software/137289/typeform) — 4.7/5 (945 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
6. [EngageBay CRM](https://www.capterra.ie/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
7. [Salesforce Service Cloud](https://www.capterra.ie/software/136189/salesforce) — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
8. [SendGrid](https://www.capterra.ie/software/1004681/sendgrid) — 4.2/5 (752 reviews) — SendGrid is a cloud-based email API, delivery and marketing platform that helps businesses manage email communication needs.
9. [Sogolytics](https://www.capterra.ie/software/127957/sogosurvey) — 4.7/5 (730 reviews) — SogoCX helps you listen, analyze, and act on feedback in real time to boost customer engagement, loyalty, and growth.
10. [Lime Connect](https://www.capterra.ie/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
11. [Hotjar](https://www.capterra.ie/software/163516/hotjar) — 4.6/5 (539 reviews) — Understand how users behave on your site, what they need, and how they feel, fast.
12. [Tango](https://www.capterra.ie/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) — Tango bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs.
13. [Tremendous](https://www.capterra.ie/software/197141/tremendous-rewards) — 4.8/5 (456 reviews) — Tremendous is the global payouts platform for businesses sending gift cards and rewards to drive customer engagement.
14. [Spotler CRM](https://www.capterra.ie/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) — Easy-to-use CRM with optional marketing tool that helps you work smarter by managing and tracking your leads, customers and engagement.
15. [Lusha](https://www.capterra.ie/software/198383/lusha) — 4.0/5 (397 reviews) — Lusha – AI Sales Intelligence \& Prospect Streaming. A GDPR-compliant sales intelligence platform trusted by 2.6 million pros.
16. [Apollo.io](https://www.capterra.ie/software/158696/apollo) — 4.5/5 (387 reviews) — Power your go-to-market with one platform. Fueled by the most accurate data on 210M contacts and 35M companies.
17. [Zenvia Customer Cloud](https://www.capterra.ie/software/201739/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução.
18. [Alchemer](https://www.capterra.ie/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
19. [Pipefy](https://www.capterra.ie/software/144848/pipefy) — 4.6/5 (319 reviews) — Automate Customer Engagement in minutes with ready-to-use templates. Get started with Pipefy for free.
20. [Zoho Campaigns](https://www.capterra.ie/software/147812/zoho-campaigns) — 4.3/5 (314 reviews) — Create, send, and track effective email and SMS campaigns that help you build lasting relationships with your leads and contacts.
21. [Lucky Orange](https://www.capterra.ie/software/150695/lucky-orange) — 4.7/5 (260 reviews) — Engage customers through live chat, co-browsing \& surveys. AI-powered insights: find pain points, capture feedback, watch recordings.
22. [XM for Customer Experience](https://www.capterra.ie/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer engagement.
23. [Formaloo](https://www.capterra.ie/software/1018087/formaloo) — 4.7/5 (251 reviews) — Stop collecting data through boring forms. Start building forms, apps, live presentations and apps that actually engage your audience.
24. [Pendo](https://www.capterra.ie/software/151951/pendo-platform) — 4.5/5 (238 reviews) — Pendo provides unique customer engagement solutions for your customers. Guide users to the features that benefit them the most.
25. [ClientPoint](https://www.capterra.ie/software/120209/clientpoint) — 4.6/5 (166 reviews) — Our business relationship and customer engagement platform helps you manage workspaces for prospects, customers \& partners.

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## Related Categories

- [Live Chat Software](https://www.capterra.ie/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.ie/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.ie/directory/30541/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.ie/directory)

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Além disso, dashboards inteligentes e análises centralizadas oferecem insights estratégicos para decisões rápidas, ajudando sua empresa a crescer e encantar clientes em cada interação.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de9596d6-81a8-4986-94e7-b781c49046a1.png","url":"https://www.capterra.ie/software/201739/zenvia-conversion","@type":"ListItem"},{"name":"Alchemer","position":18,"description":"Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/536d7b1c-f614-4e51-a757-88cb5e4ff27f.png","url":"https://www.capterra.ie/software/72549/alchemer","@type":"ListItem"},{"name":"Pipefy","position":19,"description":"Pipefy is a no-code workflow automation platform that allows managers to create and automate workflows without technical expertise.\n\nBoost customer engagement by organizing workflows, automating emails, handling customer requests, and improving onboarding in a simple, easy-to-use no-code platform.\n\nTrusted by companies like Visa, IBM, Volvo, Santander, and Kraft Heinz, Pipefy helps teams move faster, deliver higher-quality results, and make better decisions with data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a32dadef-fa91-4fac-b3a8-b303d731d7f2.png","url":"https://www.capterra.ie/software/144848/pipefy","@type":"ListItem"},{"name":"Zoho Campaigns","position":20,"description":"Zoho Campaigns is a feature-rich email & SMS marketing software for businesses of all sizes. \n\nFrom topic & list management to automation & tracking your reports, this easy-to-use email and SMS marketing tool has it all at a reasonable price. \n\nCreate responsive campaigns using ready-to-use email templates or the drag-and-drop editor to create eye-catching emails. 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See session recordings automatically segmented for you by key visitor behaviors including frustration signals, technical issues and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.capterra.ie/software/150695/lucky-orange","@type":"ListItem"},{"name":"XM for Customer Experience","position":22,"description":"Drive loyalty and growth with the world's most advanced, AI-driven platform for customer engagement. Qualtrics XM for Customer Experience makes it easy to monitor, respond, and improve every key moment along the customer journey. 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