Live Chat Software

Live Chat software helps organizations connect with their customers in real time. Live Chat applications can be used for customer support, lead generation, and customer engagement. This type of software includes widgets that could be integrated into existing websites, as well as more robust stand alone solutions that allow businesses to track customer interactions, response and conversion rates.

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by Zendesk

(105 reviews)
Zendesk Chat can scale with your business. Our software is designed for medium-sized businesses to large enterprises. What you can do with Zendesk Chat? Know what your visitors are looking at. See which product page they are currently viewing. Let customers reach you directly. You can also proactively click on them to start a chat. Reply to chats online or offline via any browser, or our iOS or Android apps. Chat with us on our website or contact our Sales team for more information. Learn more about Zendesk Chat Zendesk Chat, formerly Zopim, lets you monitor and chat with your website visitors in real-time. Learn more about Zendesk Chat

by LivePerson

(33 reviews)
LivePerson makes life easier by transforming how people communicate with brands through chat and messaging supported by bots & AI. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship a conversational relationship with their millions of consumers. Learn more about LiveEngage LivePerson makes life easier by transforming how people communicate with brands through chat and messaging supported by bots & AI. Learn more about LiveEngage

by Podium

(77 reviews)
Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation convenient by allowing the conversation to be text based. See how Podium is making it easier for your customers and how Webchat can work for your business. Podium is trusted by 130,000+ users. Learn more about Podium Turn online conversations into text message conversations with Webchat. Learn more about Podium
Comm100 digital conversation platform powers real-time interactions via web, mobile, and messaging. We make it easy for brands to answer questions, solve problems, and keep customers happy whenever and wherever they want. From front-line marketing and sales to ongoing service and support, Comm100 enables great digital experiences that drive revenue without increasing costs. Learn more about Comm100 Live Chat Comm100 digital conversation platform powers real-time interactions via web, mobile, and messaging. Learn more about Comm100 Live Chat

by Zoho Desk

(1,551 reviews)
With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. Naturally, our free plan gives you 3 users free to head start with your live chat conversations. Learn more about Zoho Desk Zoho Desk embeddable live chat widgets for your customer service team. Now you can support your customers through your website & apps. Learn more about Zoho Desk
Combine customer chat and employee chat with the all-in-one Genesys PureCloud solution that unifies communications across your entire business. Engage via messaging apps, or plug a chat widget on your website, to let customers reach you directly. Escalate live chats with screen share or co-browsing technology to provide guided assistance. Chat internally, too, to exchange files and connect with subject matter experts across the business. Learn more about Genesys PureCloud Combine customer chat and employee chat with the all-in-one Genesys PureCloud solution that unifies communications across your business Learn more about Genesys PureCloud

by Freshworks

(48 reviews)
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience. With features like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitors questions are smarter and faster. Learn more about Freshchat Freshchat is a modern messaging software built for customer engagement teams to talk to prospects and customers across channels. Learn more about Freshchat

by Nextiva

(198 reviews)
Nextiva Chat allows you to increase revenue, deliver faster service, and boost efficiency. Interact with your customers and prospects proactively with Proactive Chat. You can easily talk to hesitant visitors, initiating a conversation without a click. Increase efficiency with chat scheduling, text shortcuts, and unlimited queues. Seamlessly integrate with other Nextiva products for a full view of customers. Learn more about Nextiva Nextiva Chat allows you to increase revenue, deliver faster service, & boost efficiency. Easily interact with customers and prospects. Learn more about Nextiva

by UJET

(42 reviews)
UJET is a modern cloud contact center software company providing phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with any time, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. For more information, visit www.getujet.com. Learn more about UJET UJET is a modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. Learn more about UJET

by QualityUnit

(682 reviews)
LiveAgent is the Most reviewed and #1 Rated live chat software for SMB. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel live chat software with 170+ support features including email ticketing, live chat, phone support, social media integrations, support portal and API. Learn more about LiveAgent LiveAgent helps businesses thrive in customer service. Create a customer community, increase customer satisfaction and succeed! Learn more about LiveAgent

by LiveHelpNow

(68 reviews)
Leader and innovator in Help Desk Space. #1 Live Chat Software 8 years in a row by Business.com. LiveHelpNow is a customer messaging and engagement platform with a huge variety of features: Live Chat with SMS Text integration, Support Ticket Email Management, Knowledge Base, Call management and Facebook messenger integration connecting your company with customers in real time. Learn more about LiveHelpNow Suite Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Learn more about LiveHelpNow Suite

by Userlike

(557 reviews)
Help customers in real-time via your website, Facebook Messenger, and Telegram. Proactively invite web visitors to a chat. Offer a contact form when you're offline, or use a chatbot to receive chats for you. Collect leads and contact info through a register form. Forward chats between Operators and use group and skills options to guide incoming chats to the right people. Customize the chat window to fit the design of your website. Connect Userlike with other business tools (e.g. CRM/helpdesk). Learn more about Userlike Live Chat Live chat for web, mobile, and messenger support. Help your customers when it matters, where it matters. Learn more about Userlike Live Chat
With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. Learn more about Salesforce Service Cloud With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective Learn more about Salesforce Service Cloud

by elevio

(12 reviews)
Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial Learn more about elevio Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio

by LiveChat Software

(822 reviews)
LiveChat is a live chat application that can be integrated into your website to capture more leads and close more sales. Having LiveChat on your website means that on-site visitors can send you their questions and receive answers in no time. Learn more about LiveChat LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time Learn more about LiveChat

by HelpCrunch

(69 reviews)
HelpCrunch is a next-generation customer communication platform combining a perfect live chat, in-app messenger, email marketing automation and a helpdesk that provides a seamless way to turn prospects into customers, drive sales, give support and improve retention. Multiple communication channels - one tool! Free trial available at helpcrunch.com Learn more about HelpCrunch A perfect live chat, email automation and a simple help desk in the affordable software you will love. Learn more about HelpCrunch

by TruVisibility

(2 reviews)
Get your FREE TruChat PRO trial account today. Build Natural Language Processing (NLP / AI) Chatbots with Live Chat Takeover. One chatbot can be deployed on all your marketing channels: Facebook Messenger, Twitter, Slack, Viber, Telegram and your Website. No-Code Visual Chatbot Builder is easy to learn and simple to master. Grow your Agency by joining the TruChat Partner Program and earn a revenue share and get a free TruChat Pro Account. Cash in by Delivering Engaging Customer Conversations. Learn more about TruChat TruChat's AI powered Chatbot + Live Chat platform lets you build multichannel conversational chat solutions easily without any coding. Learn more about TruChat

by BirdEye

(238 reviews)
BirdEye is the leading customer experience and business reputation platform that allows businesses to turn their customers into a powerful marketing engine. BirdEye Webchat is designed for on-the-go communication that¿s convenient for you and your customers. Provide the right information at the right time to your website visitors and turn every web chat online into a lead on the spot. Personalize messages with your branding, configure your webchat profile, and create targeted messages. Learn more about BirdEye BirdEye Webchat is designed for on-the-go communication that¿s convenient for you and your customers. Learn more about BirdEye

by Flock

(129 reviews)
When users tell us that they're emailing each other less and shooting Flock messages back and forth to get work done, we know we're doing something right! From instant messaging to creating channels to integrating with your favorite external apps like Google Drive, MailChimp, Dropbox, Jira, Trello - organize all your work collaboration efforts with Flock. Flock is a powerful work tool that comes loaded with inbuilt features like Shared to-dos, Reminders, Notes, Polls and lots more! Learn more about Flock Flock is team collaboration tool that helps you get work done, only faster! Trusted by over 25000 businesses globally. Learn more about Flock

by HelpOnClick

(10 reviews)
HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - increasing sales and improving customer support. The HelpOnClick Live Chat software includes the following main features: Real-time traffic monitoring Virtual chat agent Customizable icons and texts Integration with Facebook Integration with major CRM, CMS, Help Desk systems Learn more about HelpOnClick Live Chat Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! Learn more about HelpOnClick Live Chat

by TRACK Hospitality Software

(0 reviews)
At the heart of any company, communication is key. With integrated real-time chat and lead management, youll be able to convert more website visitors into paying guests. Connect guests with the right agents using TRACKs skill based routing with intelligent rapport building assignment. Integrated with TRACKs CRM, guest history is brought to the agents fingertips, creating a world-class efficiency and effectiveness in your contact center. Learn more about TRACK Chat At the heart of any company, communication is key. With integrated chat and lead management, youll be able to close more sales. Learn more about TRACK Chat

by Acquire

(18 reviews)
Streamline customer conversations for sales, support and onboarding. Acquire is a scalable suite of tools equipping your agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. Get started with our 14 day free trial or request a demo! Learn more about Acquire Web & in-app real-time customer communication software for sales, support and onboarding. Co-browse, live chat, chatbot, video & voice. Learn more about Acquire

by HappyFox

(15 reviews)
HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use. 7500+ companies over 40+ countries are using HappyFox Chat. Sign-up today and impress your customers with an ultrafast customer support. Learn more about HappyFox Chat Powerful live chat software built for super fast customer support. Learn more about HappyFox Chat

by PHP Live

(7 reviews)
PHP Live! is a PHP and MySQL powered live chat software for websites. PHP Live! enables your website visitors to contact you instantly via live chat directly from your webpages. It's simple to configure, easy to use with plethora of live chat features. We offer two types of Live Chat Solutions: Download or On Demand. The Download solution is a self-hosted PHP software that installs on your server and domain. With the On Demand solution, simply signup, setup and be ONLINE in just few minutes. Learn more about PHP Live! PHP Live! is a PHP and MySQL powered live chat software for websites. PHP Live! enables your website visitors to contact you instantly. Learn more about PHP Live!

by Level Up Global

(5 reviews)
SmartEngage is the world's first and only Cross-Channel Autoresponder. Simply put, it provides the smartest way to get your message in front of more customers and potential customers than anything else on the market. Most customers experience an increase of 80%+ with cross-channel opens. Learn more about SmartEngage SmartEngage is the world's first and only Cross-Channel Autoresponder. Customers experience an increase of 80%+ opens on average. Learn more about SmartEngage
HubSpot's free live chat software helps you answer customer and prospect questions in real-time, the way they want to communicate. With access to bots, canned responses, even the ability to record a video, you'll scale your live chat so you can answer more questions, quickly -- even when agents are busy or away. Whether you want to close more deals over live chat, convert more leads, or solve customer questions, HubSpot's live chat software will help you do it. Sign up for free today. Learn more about HubSpot Service Hub Keep your team organized, build proactive customer solutions, and keep a pulse on customer happiness with HubSpot Service Hub. Learn more about HubSpot Service Hub

by BirdSeed

(0 reviews)
BirdSeed is not only FOREVER FREE Live Chat, but also includes 11 other engagement tools - all built into one button! Live chat is great, but what happens when your website visitors are too early in the sales cycle to want to interact directly, or are ready but don't want to communicate by chat, or when you aren't available real-time? You need OTHER engagement tools and we have them all included. Did I mention, it's FOREVER FREE? Learn more about BirdSeed All-In-One FREE Website Engagement Tool - 12 Tools Built Into 1 Button Learn more about BirdSeed

by Bitrix

(337 reviews)
If you are looking for free live chat software for your website, you'll love Bitrix24. First of all, free actually means free - you can have as many chat sessions as you need, without limitations. Second, we don't limit the free edition to a single chat agent - you get twelve chat agents free of charge. Third, Bitrix24 is a fully featured omnichannel contact center. Learn more about Bitrix24 #1 free live chat and contact center software used by over 4 million companies. Also comes with free CRM and email marketing. Learn more about Bitrix24

by Olark

(426 reviews)
Olark Live Chat is the easiest way to start talking to the customers who are browsing your website. Add an Olark chat widget to your site and start helping more customers and closing more sales. Olark integrates with a number of CRM, eCommerce and Help Desk platforms to provide you with robust data and powerful customer insights. Learn more about Olark Live chat solution with CRM and Help Desk integration and powerful reporting capabilities. Learn more about Olark

by InTheChat

(1 review)
ITC's digital customer engagement platform combines support for web chat with all other digital channels, consolidating them into one interface. Allow customers to connect with you on their channel of choice. CRM Integration and complete transaction history gives agents a 360-degree view of your customers, and features like pre-formatted responses, Skills-Based Routing, and integration with WFM make it easy to provide superior digital customer service. Learn more about InTheChat ITC is a digital customer engagement platform with that consolidates live chat and all digital channels into one interface. Learn more about InTheChat
Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. We are one of the most popular live chat with 54 000 active users worldwide. Take advantage of our advanced features like automatic messages, visitor recording or detailed statistics. Your customers are browsing your website right now. Create a FREE FOREVER account and start chatting with them today. Learn more about Smartsupp live chat Smartsupp is a FREE Live chat with video recordings made for your website. Learn more about Smartsupp live chat

by Zendesk

(2,056 reviews)
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal

by Zendesk

(2,056 reviews)
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

by Zendesk

(2,056 reviews)
Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Intercom

(546 reviews)
Intercom is the complete growth platform for marketing, sales, and support. Our products and platform help businesses grow faster through better customer relationships. The worlds most successful companies, like Atlassian, Shopify, and New Relic use Intercom to drive growth through chat, bots, and personalized customer communications. Intercom is the complete growth platform for marketing, sales, and support.
With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective

by Pure Chat

(284 reviews)
Pure Chat helps small and mid-sized organizations engage their website visitors with our powerful, easy-to-use live chat software. Use Pure Chat throughout the entire customer journey to share information with visitors, nurture leads and deliver exceptional customer service to increase sales and improve satisfaction. We now have a 100% Free plan that includes unlimited users and unlimited chats for up to 3 websites! What are you waiting for? Sign up and start chatting today! Pure Chat helps small and mid-sized organizations engage their website visitors with our powerful, easy-to-use live chat software.

by Chatra

(283 reviews)
Modern live chat and messaging solution designed to facilitate personal communication between companies and their customers. Chatra welcomes potential buyers with the faces of your team and invites to get in touch through friendly, targeted auto-messages. Its much easier for them to send you a quick instant message than to send a formal, stuffy email from a contacts page. Reply from the agent dashboard in your browser, desktop app or mobile app and we'll make sure it gets delivered. Modern live chat and messaging solution designed to facilitate personal communication between companies and their customers.

by Kayako

(150 reviews)
Kayako Live Chat Software improves your client services by reducing response rates with quicker connect times. Request a Demo and see how Kayako works for you. Save money and Instantly respond to customers with personalized interactions. Kayako scales our support and pricing to grow your business. Simple set-up and integration for a customized client-service software experience. Kayako connects the Live Chat dots and effortlessly unifies customer service across chat, social, email & phone Kayako Live Chat Software instantly connects with customers to Reduce Response Rates and Connect Times. See a Free Demo + Test Trial!

by tawk.to

(135 reviews)
Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics. Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.

by Zingle

(108 reviews)
Zingle is a customer-to-business mobile engagement platform that enables two-way communication via mobile messaging including SMS, MMS, and Social Messaging. Established in 2009, Zingles AI-driven intelligent messaging platform enables businesses to personalize and automate communication with customers, helping them increase operational efficiency, improve customer satisfaction and drive additional revenue. Our mission is to make the experience of being a customer effortless. #1 SMS software for SMBs and enterprise companies. Zingle helps businesses communicate with customers via text.

by SnapEngage

(105 reviews)
Drive proven results for your business with SnapEngage. Our dedicated enterprise chat solution increases website conversion rates and improves customer satisfaction for sales and customer service teams. SnapEngage meets advanced security and privacy requirements, and offers omnichannel capabilities and native integrations with popular CRMs and Help Desks. We're committed to long-term success with award-winning customer support, professional services, and personalized training. SnapEngage is an enterprise, dedicated chat solution that enables sales and customer service teams to convert leads and engage clients.

by Drift

(91 reviews)
Drift is the world's first and only conversational marketing platform. Customers use Drift to provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle. Unlike traditional marketing and sales software that relies on forms, cold calls, and countless follow-up emails, Drift connects businesses with website visitors in real-time using bots and artificial intelligence. Get started for free today at drift.com Drift helps your team generate more leads and book meetings faster using messaging.
PureCloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. PureCloud is simply powerful and powerfully simple. PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
La plataforma Genesys PureCloud es la solucin de contact center en la nube "todo en uno" de ltima generacin que le permite gestionar las interacciones omnicanal en un journey consistente e ininterrumpido. D a sus empleados una nica herramienta para manejar todas las comunicaciones de voz, chat, correo electrnico, mensaje de texto y ms. Al tener una interfaz intuitiva, tanto los agentes como los supervisores y administradores de TI la encuentran muy facil de usar. PureCloud simplifica las relaciones con el cliente. Conectamos el teléfono, el email y el chat a través de una sola herramienta.
Combine customer chat and employee chat with the all-in-one Genesys PureCloud solution that unifies communications across your entire business. Engage via messaging apps, or plug a chat widget on your website, to let customers reach you directly. Escalate live chats with screen share or co-browsing technology to provide guided assistance. Chat internally, too, to exchange files and connect with subject matter experts across the business. Combine customer chat and employee chat with the all-in-one Genesys PureCloud solution that unifies communications across your business
PureCloud ist die All-in-one-Cloud-Contact-Center-Lsung der nchsten Generation, mit der du Omnichannel-Interaktionen in einer nahtlosen Customer Journey verwalten und verstehen kannst. Gib deinen Mitarbeitern ein einziges Tool, das alle Kommunikation, Sprache, Chat, E-Mail, Social Media und vieles mehr beinhaltet. PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

by Contact At Once!

(74 reviews)
Faster than a phone call, more powerful than an email, able to set appointments and send videos in a single text...yes, were talking about Contact At Once! Our all-in-one messaging platform works across devices, so you can initiate chat and text conversations with consumers and sell more. From the widest software deployment options to the only truly complete conversation management solution, come see why our customers rate us #1 in satisfaction. Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate.

by Tidio

(68 reviews)
Tidio is a communicator for businesses that keeps live chat, messenger, and email in one place. This software cuts down on the time that it takes to communicate with your customers while also creating a boost in sales and satisfaction by engaging visitors in real-time. Additionally, this product is available on-the-go with iOS and Android features to keep your customer conversations fluid across all devices. Tidio merges live chat and chatbots in one tool to help you skyrocket your sales and level of customer service.

by TextUs

(66 reviews)
TextUs is the leading business-class text messaging platform built specifically for inside sales, recruiting and customer service teams. Increase communication by 10x with a 98% read rate and up to 40% response rates. When we need a response, we text. So why aren't you texting with every lead, candidate and customer? Sign up for a no-risk 30-day free trial today! Trusted by 7,000+ customers to get business done. If your company has business emails and phone numbers, you need business texting.

by Zoho SalesIQ

(64 reviews)
Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan. Zoho SalesIQ helps engage site visitors in real-time to convert them into paying customers. SalesIQ has 100,000 users worldwide.

by Rocket.Chat

(51 reviews)
Rocket.Chat is an enterprise and team collaboration social networking platform that offers a secure chat environment for real-time communication on web, desktop or mobile. The platform is an open source team chat that gives all organizations the freedom to control and centralize their communication with internal or external clients by choosing where to securely host their data, and by opting for a fully customizable interface with a range of plugins, themes and ullimited integrations. Open source, free to deploy Slack alternative team collaborations and communications system. On-premise or cloud hosted. Total privacy.

by Crisp

(45 reviews)
Build your multichannel customer platform through Crisp and start to communicate with your customers seamlessly. With our Team Inbox, Crisp lets you chat with your customers and makes things simple for busy businesses. Through a wide range of features, we simplify the way you help your customers to reach their goals by automating a lot of stuff. Your all-in-one platform for multi-channel communication.

by AppYogi

(42 reviews)
One App for 22+ messaging services WhatsApp, Facebook Messenger, Hangouts, Telegram, Skype, Slack, Twitter, Discord, GroupMe, Facebook Page messenger, VK,Chat, Tinder and many ,ore Note: One Chat is a wrapper app, combining all the messaging services. Experience will be 100% similar to web extension of those services, which extra features as follows. Features: Schedule message to send them at a planned time. Use Multiple parallel accounts of the same service. Privacy mode. Mac application that allows you to send messages on multiple services, and schedule messages to be sent.

by ProProfs

(40 reviews)
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets,improve customer response time and satisfaction, and ultimately increase sales & ROI. ProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors.

by NABD

(38 reviews)
NABD is your easy to install and online platform for business live chat. We can connect your customer care division to your customers. We can make a bridge between your consumers and agents. Extend your customer service online and take your relations with your customers to next level. NABD enables you to add online chat for website to open a new convenient line of communication for your customers. The new line would redefine your relations with your customers. Online live chat platform between your agents and customers for quick, satisfactory and efficient service

by LiveAdmins

(35 reviews)
LiveAdmins is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions are fully customizable, easy to set-up and always online, catering to over 10 industries across 8 time zones. LiveAdmins is a leader in providing multilingual live chat solutions and services.

by Teckst

(30 reviews)
Teckst empowers enterprises with 15 agents or more to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging. We text-enable your current phone numbers and pull SMS and chat messages directly into your CRM, where agents can respond quickly and efficiently. The Teckst platform integrates seamlessly with Zendesk, Salesforce, Oracle, SAP, FreshDesk, SugarCRM, and more, with a dashboard that puts analytics and controls at the fingertips of management. Teckst empowers enterprises to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging.

by Helpshift

(28 reviews)
Through Helpshift's streamlined support system, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Viacom, Virgin Media, Microsoft, Western Union and Flipboard and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 600 million active consumers monthly. To learn more, visit https://www.helpshift.com Helpshift is the industry leading customer service automation platform.

by Deskpro

(26 reviews)
Deskpro is the helpdesk platform for 21st century organizations, offering a modern, real-time web interface, flexible configuration and easy but powerful automation. Includes: user portal with Knowledgebase, news posting, file hosting and customer feedback; live chat that you can add to your website; integration with services you already use: Salesforce, Highrise, JIRA, Active Directory, LDAP, OneLogin, Okta and many more. Full REST API and app development framework. The modern helpdesk platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.

by LiveChat

(26 reviews)
ChatBot provides the best bot platform for designing, building and deploying conversational chat bots to talk to customers and to provide information to users. With support for one-click integration process with Facebook Messenger and a range of other services, you can run powerful and intelligent bots in no time. ChatBot allows using entities, creating conversational scenarios, and it leverages Natural Learning Processing and Machine Learning to develop a human-like experience for customers. ChatBot offers companies a simple way to design, write and deploy interactive conversational chatbots without coding.

by GoSquared

(25 reviews)
The all-in-one platform for your business to understand and convert more of your web traffic. View real time web analytics of your website visitors, capture and qualify leads with intelligent live chat, and use the unique real time Customer Data Hub to view, manage and segment leads and users. The all-in-one platform for your business. Real time web analytics, intelligent live chat and a customer data hub.

by Customerly

(25 reviews)
Fragmented customer communication solved: Support, automate & gather Feedback. The perfect Live Chat fully integrated with your platform. Video call integrated with Screen Sharing. Screenshots. Fragmented customer communication solved

by Botsplash

(25 reviews)
Be where your customers are - with Botsplash your agents and customer engage in conversation across multiple digital channels - SMS, Web Chat, FB and more. Increase your revenues by being quick to respond from one place. All conversations recorded is listed at a single location, for easy access to chat transcripts for compliance/regulatory purposes. Live and automated chat platform helping agents and consumers to engage across digital channels.

by ChatWork

(24 reviews)
Collaboration tool that provides connection between teams to complete tasks through user management, file sharing and more. Collaboration tool that provides connection between teams to complete tasks through user management, file sharing and more.

by CallPage

(24 reviews)
CallPage builds a suite of cloud phone products that helps generate more business, connect people around the world and get insights from sales calls. Its a better way to boost your performance through calls by having more revenue-generating conversations. Founded in 2015, today CallPage is a team of results-driven people who work to create the AI-based VOIP product for sales and marketing teams. Our solution not only initiates contact with a website visitor but also analyzes behavioral data. Solution made to convert web-visitors into sales calls by callbacks to the real leads!

by FocalScope

(24 reviews)
Web-based live chat and ticketing help desk solution which supports its users to manage large amounts of emails & provide high quality customer service. Trusted by companies such as Radisson, American Express and DHL to reduce response times and bring their customer support to the next level. Option to deploy as an inhouse server installation based on Microsoft SQL. Multi-channel support with SLA, dashboards and reporting. 24/7 global support. Try for free. Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL.
Quiq makes it easy for a business to connect with customers via one-way or two-way Messaging, the preferred channel already in use with friends and family. With Quiq, customers can now engage companies via SMS/text messaging, Facebook Messenger, Web Chat, and Kik for help with their pre-sales questions and post-sales support. Quiq connects companies and customers via Messaging (SMS, FB Messenger, WeChat, and Kik), resulting in more efficient customer interact

by FrontdeskAI

(21 reviews)
FrontdeskAI is a booking and information concierge that instantly responds to callers whenever your business misses a call or when your customer leaves a voicemail. You will never miss a customer call and your callers never have to be put on-hold ever again! FrontdeskAI also automatically takes action on booking-related inquiries in your voicemail and notifies your business staff when a customer call requires immediate attention. New appointments or changes to existing one are automatic. 24/7 Back-up Receptionist for Local Businesses

by Formilla.com

(20 reviews)
Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. Over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support using a combination of Live Chat, Email, and In-app messaging tools in one powerful platform. Formilla.com is a leading provider of customer messaging software for sales, marketing, and support.

by Jivosite

(19 reviews)
JivoChat is the business messenger solution your team needs to drive online engagement. The live chat function offers functionalities such as the ability to monitor visitors, communicate with them via online chat, phone calls, emails, Facebook Messenger, Viber, Telegram and many more using just one application. Never lose the opportunity to engage: even while you¿re offline, your website visitors can leave messages for you to pick up later. Use JivoChat to convert visitors into clients today! Business messenger with multi channel features as Calls, Online Chat, Email, Facebook messages and much more. All your company needs.

by ClickDesk

(18 reviews)
Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar. Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.
Chatwee is a live chat app facilitating real-time interaction between members of online communities via private, public and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you. Effortless installation will get you going in minutes. Add a dynamic, socially-oriented element to your site today! Live chat app facilitating real-time interaction between members of online communities via private, public and group conversations.

by Coviam Technologies

(18 reviews)
Engati is a chatbot platform that allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes. It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement. Building bots was never that easy. Using Engati you can design your very own chat bots with a workflow and no programming required. Revolutionize the world of business bots and customer service with a proprietary machine learning engine.

by Wix Answers

(18 reviews)
Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.

by Inteliwise

(16 reviews)
Live chat & virtual chat assistant, for self-service & help portals. Live chat & virtual chat assistant, for self-service & help portals.

by Applozic

(16 reviews)
Applozic powers real time messaging across any device, any platform & anywhere in the world with easy to integrate mobile native SDK Applozic powers real time messaging across any device, any platform & anywhere in the world with easy to integrate mobile native SDK

by Lime Inspirations

(16 reviews)
Put Lime Talk live chat on your website and give every customer a chance to get in touch with you and receive a reply in a few seconds. You can reply from your computer or mobile phone. Lime Talk allows you to see in real-time when a visitor comes to your website. You can see the product they are interested in and most importantly, it allows the visitor to ask any question, which you can answer instantly. Lime Talk is fully customizable and you can choose any color or text you want. Easy to use live chat software for your website. Affordable prices, mobile support.

by Etech Global Services

(15 reviews)
Integrated Customer Engagement (ICE) offers a perfect software solution for businesses to overcome the challenges of todays competitive environment. ICE has Chat, Email, Custom application and Quality Assurance, all integrated, and allows you an easy switch over for different functionalities. ICE has been uniquely designed to offer different solutions built upon a common platform while still being independently operational. ICE ensures greater Customer Engagement ICE Chat is a feature filled solution to meet the standard needs covering all the operational aspects while having a rich web based GUI

by Provide Support

(13 reviews)
Provide Support is a website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial. Live help chat and website monitoring solution for online customer support.

by REVE Chat

(13 reviews)
REVE Chat is a multi-channel cloud-based live chat software that provides instant assistance to your website visitors for better customer service and boosts sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers. REVE Chat is a multi-channel live chat software that provides instant assistance to customers for better sales and support.
Modern live chat solution with auto-invitations, offline messaging, employee-to-employee transferring, and group chat capabilities. Chaport is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. It has beautiful desktop apps for Mac, Windows, Web and full-featured mobile apps. Live chat solution with auto-invitations, employee-to-employee transferring, and group chat capabilities.

by PixelHub

(13 reviews)
Users are 80% more likely to get in touch with you, when they can use a channel, they already use (according to Entrepreneur.com). HelloBox adds an omnichannel contact widget to every single page of your website. To reach the most people as effectively as possible, HelloBox provides a wide range of communication channels to let visitors choose the medium they feel most comfortable with. Our mission is it to make it easier for your website visitors to get the help they want and need. All your socials in one omni-channel contact widget. Available channels: WhatsApp Facebook Messenger Twitter DM & more..

by LiveZilla

(11 reviews)
LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that you receive from customers but also messages from Twitter and Facebook in your ticket system. Live chat software with multi-website support, visitor monitoring, and offline messaging functionality.

by Jumplead

(10 reviews)
Jumplead is inbound marketing automation software for people who want to work smarter with their online marketing, but don't want the cost and complexity of most inbound and marketing automation systems. We aim to provide practical tools and a community to support the creation of better, more effective marketing. Convert more visitors to customers with prospect identification, chat, landing pages, email marketing and automations.

by VietnamBiz

(10 reviews)
Subiz live chat is a powerful communication channel which provide a live chat widget integrated into website platform. It helps to overcome many drawbacks of hotline and email as supporter can answer directly any requirement of website visitors in real-time. An on-site live chat tool make your passive website become a real store with the impact of human touch in real-time

by DontGo

(10 reviews)
DontGo isn't another live chat. DontGo is an artificial intelligence chat software that increases leads! DontGo senses when a website visitor is disengaging & launches a chat window to initiate a conversation. Our AI chat responds to questions 24x7x365, in real-time, & guides visitors to click or call. DontGo feels like a real person but doesn't require any staffing. DontGo programs, optimizes & compiles weekly status reports to continuously improve results. Sign up for a 30-day free trial! DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers.

by Kommunicate

(10 reviews)
The way customer conversations and support is done has been broken, redundant, and time and cost inefficient: Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software. It is a one-stop solution for all your support problems. Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. You can manage customer conversations, website chat, support agents, team conversations, customer delight aspects at the same place. A human+bot hybrid customer support software for real-time, proactive and personalized customer support.

by Reamaze

(8 reviews)
Re:amaze is a web based helpdesk and customer communications platform to help businesses support, engage, and convert customers. Built for high-scalability and designed with your customers in mind, Re:amaze provides crucial support features like chat and automatic customer engagement as well as integrations for your social media, mobile, and email channels. Re:amaze also offers management solutions for team workflows, shared inboxes, FAQ, reporting, and satisfaction surveys. Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.

by iAdvize

(8 reviews)
iAdvize is a conversational marketing platform which generates a turnover of more than 1 billion euros each year for more than 600 businesses in 60 countries. With iAdvize, businesses can predict and engage contact opportunities in real-time with their customers and prospects. They are connected via messaging with experts available 24/7. Enthusiastic about products or brands, these experts are selected for their expertise and get paid to share their advice. iAdvize is a conversational marketing platform that connects customers in need of advice with experts who are available 24/7

by Cugic

(8 reviews)
CUGIC is a premium live chat and a help desk software for small, medium and large-scale businesses. You can now covert your website visitors into happy paying customers almost anywhere; through the app, on your website or across social mediums. The solution also allows you to fully customize the chat experience to suit your brand, track website visitors, send proactive chat invitations, access all reports, have admin rights and much more. Get started today for FREE! Most of the businesses are converting their web traffic into sales, you will also be able to convert your visitors in customers rapidly

by Bold360

(8 reviews)
Live chat software that helps you better engage your website visitors. Large emphasis on excellent customer service. Live chat software that helps you better engage your website visitors. Large emphasis on excellent customer service.

by IntelliTicks Technologies

(8 reviews)
IntelliTicks is an AI-powered Live Chat platform for Sales (with human fallback). It helps businesses get 2X more leads by being 70% more online than traditional LiveChat. Using AI, IntelliTicks proactively engages each & every visitor in a personalized dialogue with relevant trigger messages. When the visitor engages, it gathers lead information and details about their requirements. If the visitor is identified as a HOT opportunity, the sales team is alerted so that they can take over the chat. AI-powered Live Chat Platform to generate 2X more leads using personalized conversations with a human fallback option.

by CuteSoft Components

(7 reviews)
My LiveChat is a simple, clean, fast and most user-friendly live chat solution. Seeking a solution to close more sales online? Want to improve your customer satisfaction? My LiveChat is right for you. Simple, clean, fast and most user-friendly live chat solution.

by Callway

(7 reviews)
Web based solution that provides one place for your entire business to communicate with customers. Web based solution that provides one place for your entire business to communicate with customers.

by SmartLAb

(7 reviews)
IVCBox is a customer communication tool for websites. The widget includes live chat, video call, file sharing, a chatbot and profile management. The purpose of the widget is to automate customer support for an online business, increase sales and maximize conversions. IVCBox is suitable for any businesses that need to improve their customer service, online consulting or deliver personal support to build trust with the customers. Step up your online business using IVCBox and get the free trial! IVCBox is all-in-one communication widget for websites. Get your free trial for a live chat, a chatbot, and a video and voice call!

by SegMate

(7 reviews)
Bot building and subscriber management platform that specializes in Facebook messenger marketing. Bot building and subscriber management platform that specializes in Facebook messenger marketing.

by GetSiteControl

(6 reviews)
Set of website widgets managed from a single control panel: surveys, opt-in forms, live chats, contact forms, promotions, follow and share widgets. GetSiteControl widgets are customizable, any of them can be made into a bar, a popup window, a panel or a button. And they are easy to match to the overall look and feel of the website, as the service will analyse the site's color scheme and offer the most suitable color options. Set of website widgets managed from a single dashboard: surveys, opt-in forms, live chats, contact forms, popups. bars and buttons.

by Help.com

(6 reviews)
Meet the next generation of live chat. Help.com Chat comes with all of the great features your growing team needs and expects, standard. No extra costs or hidden fees. Help.com Chat also offers in-depth reporting right out of the box. No pivot tables required. Our two-way Salesforce and Zendesk integrations let your teams see information about existing customers as well as create new tickets, leads, contacts, and more from directly within the chat interface. Start your 30-day free trial today. Help.com makes live chat software designed for growing companies. Our Chat comes with unlimited logins and scales with your business.

by KeyReply

(6 reviews)
Simple live chat widget for site owners to connect to site visitors via email, sms, and any messaging app. Simple live chat widget for site owners to connect to site visitors via email, sms, and any messaging app.

by MagicLane

(6 reviews)
Verloop is a conversational sales and marketing platform built with an automation-first approach. Smart bot-workflows ensure that your teams are spending time on calling and closing, as opposed to the dull and draining lead enrichment. Verloop uses Machine Learning to surface your best leads, attach lead hotness score to users even before they ping you. With an easy to use drag and drop interface, you can train your bot, answer FAQs, generate leads and connect them to right sales rep. Cloud-based conversational marketing and sales platform that assists firms with fetching APIs and analyzing sentiment.

by Paldesk

(6 reviews)
Paldesk is a live chat software that helps convert your website customers. Perfect for both marketing and sales efforts, it connects multiple channels into one single dashboard. From there, it's easy to keep track of all your real-time conversations and follow up on with ease over e-mail. Offering flexibility and a dynamic app interface, it stands out as being adaptable and customer oriented when you need it the most. Try it out now, it's free forever. Live chat software that helps businesses and teams track customer conversations from a single interface and through multiple channels.

by LiveCall

(5 reviews)
LiveCall is a Free Lead Generation & Callback Software. It enables you to boost the number of inbound sales calls and with people, who are currently visiting your website. Our intelligent algorithms pre-qualify the most prospective visitors and engage them to request a call-back. A customer clicks on the widget and enters his phone number. LiveCall automatically calls your sales manager and the customer. It connects them to a single line in less than 25 seconds! Lead Generation & Callback Software for sales-driven companies. Get more inbound sales leads from day one.

by WebsiteAlive

(5 reviews)
AliveChat started as an experiment born on the campus of University of Texas in Austin, which evolved quickly into a global operation trusted by more than 11,000 web and mobile sites in over 120 countries around the world. Since 2004, our feature-rich, industry-leading, and award-winning Live Chat and Click-To-Call solutions AliveChat and AliveDial are being used to meet and greet website visitors, answer questions, increase leads and close sales. WebsiteAlive is a online communications provider dedicated to creating an innovative and customized live chat experience.
Live Guide is a chat software for business. With Live Guide Chat your customer service team can deliver 1st class service and work more efficiently. Sales teams use Live Guide for lead capturing and easy integration with any third-party software or system secures a smooth flow of your customer data. Companies choose Live Guide for our high level of security and our exceptional support and training. Live Guide Chat for business for improved customer service, increased efficiency and higher sales
Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our U.S.-based professional receptionists (bilingual available) answer questions, qualify leads & schedule call-backs & appointments during business hours. Custom AI chatbots assist after-hours for 24/7 responsiveness. Mobile-optimized with custom display options, easy setup & instant chat transcripts, Smith.ai Chat is the most affordable & professional way to communicate with website leads. Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen, and convert website leads. Increase your marketing ROI!

by Click4Assistance

(4 reviews)
Established in the UK at the inception of the Live Chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce Live Chat for Websites. Experiences by Click4Assistance provides a fully customisable instant messaging solution that provides the flexibility to tailor your visitors' Experience on your website. Full UK unrivalled support and advice. Established in the UK. Click4Assistance was one of the first, ground-breaking providers to introduce Live Chat for Websites.

by Crowdstream

(4 reviews)
The best way to generate leads and get more customers. Understand what people are doing to build better products and provide the best customer support with rich user profile profiles, contact enrichment and dynamic customer database and CRM connector- connect to your favourite products. Live chat software and messaging. Chat to visitors to capture leads, close sales and create happy customers.

by VISITLEAD

(4 reviews)
Visitlead is a completely new and unique On-Site Marketing Tool, which combines all features in a single solution. What possible with Visitlead? To identify promising Visitors instantly - and to start a sales conversation with them! Send fitting offers, latest informations or other things that might be interesting; start a sales conversation (even with real voice & video chat) and convince them of your product. For an online demo please contact us directly! Web based solution for Live Chat and Sales Enablement. Real Time Monitoring, Live Chat, Co-Browsing, Heat Map, Exit Intent, ...
Beautiful, simple live chat software for business - get closer to your website visitors. Beautiful, simple live chat software for business - get closer to your website visitors.

by LinkedChat

(4 reviews)
Live chat with your website visitors from Slack and Telegram. A better way to talk with your customers. No additional software. Unlimited agents. Live chat with your website visitors from Slack and Telegram.

by FuseDesk

(4 reviews)
FuseDesk is THE Integrated Help Desk and Messaging Platform Add-On for Keap and Infusionsoft by Keap with deep integration leveraging InfusionsoftID login, full Infusionsoft template support (including Infusionsoft merge field data, custom fields, and automation links), powerful Infusionsoft automation with Campaign Builder and so much more. Come see why Infusionsoft users are upgrading their help desk to FuseDesk today with a full feature, no time limit, no credit card needed, free app! FuseDesk is THE Integrated Help-Desk and Messaging Platform built for Infusionsoft and Keap from the start. Get a Free App Today!
Businesses build customer lifetime value with individual customers at scale on Layer's enterprise conversation platform. We believe relationships are built one conversation at a time, and that businesses build relationships by understanding and anticipating customer needs. Layer's enterprise-class Conversation Platform and SaaS products help organizations accelerate engagement, increase conversion, and improve the effectiveness of customer service and success. Conversation builds relationship. Businesses have conversations with individual customers at scale on Layer's enterprise platform.

by Recast.AI

(4 reviews)
By developing a powerful natural language processing (NLP) technology and putting it at the disposal of developers through a collaborative end-to-end bot platform, we make bot building simple, quick and very efficient. With all necessary tools to build, train, connect & monitor chatbots, developers can easily create very powerful conversation interfaces. Our platform is collaborative, allowing our 25,000+ users to fork bots, share their bot skills and work collaboratively. Recast.AI allows developers to easily create bots and companies to improve customer support with automated agents.

by ApexChat

(4 reviews)
ApexChat has been providing a complete Live Chat solution for businesses since 2008. Over 6,500 businesses rely on ApexChat today. Unlike most Live Chat providers ApexChat not only offers software, but industry trained Live Chat operators behind the software. Our objective is to boost web lead conversions. ApexChat's customizable chat solution uses live agents who are active 24/7 to convert your website traffic into leads.

by BotXO

(4 reviews)
BotXO is the first software to enable 24/7 automated customer support, sales and marketing. With a chatbot built on our software you will never leave your customers waiting or miss a sales opportunity again. Our mission is to help brands provide convenient service & personalized support through conversational interfaces to people. Our software enables automated chat at scale and our professional services ensure you a positive return on investment and a premium end-user experience. BotXO is the first software to enable 24/7 automated customer support, sales and marketing.

by Parker Software

(3 reviews)
WhosOn is the optimum platform for customers who want more from chat. It incorporates a rich range of features: from real-time language translation, to in-depth web and performance analytics, to out of the box sentiment analysis. Plus, WhosOn offers flexible hosting options; supporting on-premise, cloud, or hybrid implementations. To see why WhosOn has been winning, and keeping, the trust of huge global enterprises for over fifteen years, start your free trial today. Smart live chat software from the UK leaders. WhosOn offers advanced scale, security, and customisation scope. Take out a trial today.

by Velaro

(3 reviews)
Velaro is website live chat software built to support the needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaros integrated platform to optimize sales, deliver stellar service and improve rep productivity. Only Velaro offers Performance Management, a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments and improve constantly. Velaro is a leading provider of enterprise-grade website live chat software.
Low cost web-based chat solution that offers customizable chat windows and dashboards statistics. Low cost web-based chat solution that offers customizable chat windows and dashboards statistics.

by Engage

(3 reviews)
Engage helps you sell immediately anywhere online. It enables sales professionals to be available for live omni-channel customer interactions and sales. Engage is as useful to the daily life of a salesperson as telephone or email. Our clients deploy Engage to various digital touch points so their sales team members can instantly interact one-on-one with visitors, prospects and customers. Engage represents a new way to sell across digital channels. It is polite, friendly, and authentic. An online, real-time sales management platform. It enables sales professionals to be available for immediate, web-based sales.

by Mentat Technologies

(3 reviews)
ActiveHelper Live Chat is powerful Live Chat system available for Joomla, Wordpress and Drupal as an extension! Engage and talk with your online visitors, monitor traffic and analyze visitors behavior in real-time through your desktop and phone. Live chat system for joomla, wordpress and drupal. Our Live Chat has everything small businesses need to offer instant answers.

by Crowdio

(3 reviews)
Global crowdsourced live chat platform. We use the power of the crowd to staff your website with skilled agents, so you get more leads and happier customers. Crowdio offers a fully customisable widget, an option to analyse/extract data, a lead form feature, availability on IOS/Android and many more. We also provide a 24/7 website coverage through our certified freelance agents, who live in different parts of the world and are ready to serve your customers the best way possible. Chat solution offering a variety of features to automate customer communication. We are also pioneers in crowdsourcing for live chat...

by Richpanel

(3 reviews)
B2C and Customer Data Platform to manage customers, orders and conversations in one collaborative workspace. B2C and Customer Data Platform to manage customers, orders and conversations in one collaborative workspace.

by Adsoup

(3 reviews)
Adsoup is the ultimate unified inbox for Facebook messenger, Line, Livechat, Whatsapp, Email, Twitter direct messaging and more. By building the conversation directly into your sales pipeline and customer data, you can reduce the number of products you use while increasing the revenue attribution clarity. Make your sales relationship easy with Adsoup. Adsoup is the ultimate unified inbox for Facebook messenger, Line, Livechat, Whatsapp, Email, Twitter direct messaging and more.
Articbot is an AI and machine learning driven virtual assistant software for customer support, sales lead generation and customer analysis, a SaaS based product, which helps a business to provide 24*7 customer engagement by automating the support process. AI driven chatbot for customer support

by Chataroo

(2 reviews)
Web based help desk software! Chataroo eTicketing allows you to manage your support services more efficiently, treating each and every incoming request as a unique, traceable ticket. Managing support requests sent in via email, through the web or over the phone in one EASY to use system empowers your support agents and reassures your end-users of quick, efficient and quality support! For customers who want immediate help, nothing satisfies and converts quite like Live Chat Support. Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking.

by Sugester

(2 reviews)
Sugester is a cloud helpdesk, time and task management solution. With features such as a shared team inbox, multiple agent support and advanced reporting, the Sugester Dashboard is all you need to manage customer support and other company activities. Sugester combines the most important features of help desk and CRM software without sacrificing simplicity. Try it today - the basic plan is free forever. Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.

by Proonto

(2 reviews)
Proonto is a shop assistants marketplace that helps eCommerce companies improve customer loyalty, conversions and sales. We supply our customers with a live chat platform and the skilled, vetted shop assistants to operate it. Our end to end solution provides you with all you need to give your customers an amazingly satisfying experience. With Proonto you will be able to grow your support & sales with ease and with every budget and give your customers all they need, want and Proonto is a live support solution which includes an advanced live chat software and qualified sales associates to staff it.

by Powerfront

(2 reviews)
INSIDE is a cloud based live chat and customer engagement platform that delivers real-time, measurable and truly personalised customer experiences on your website. Loved by eCommerce, Digital, Marketing and Customer Service professionals around the globe, INSIDE has proven to increase website revenue, enhance customer engagement and reduce customer service costs. Cloud based customer engagement platform that delivers personalised engagements through Chat, SMS, Social, Video and Email.

by TocToc

(2 reviews)
TocToc is a Web Customer Engagement platform with App Mobile that helps companies increase conversions by 30% by Human to Human contact with online customers. It is useful for Sale, Support, Video ID Recognition, ESignature & Online Contract Signing and Digital Marketing activities. A single solution that facilitates and speeds up procedures, bureaucratic times, optimizes work, simplifies procedures by digitizing activities and improving User Experience and Customer Satisfaction. Web Customer Engagement Platform that Improve Customer Care, ID Recognition and Online Contract Signing & Sale.

by Callmaker

(2 reviews)
Callmaker helps you get up to 50% more incoming sales calls. Website visitors really like it, because it allow them get a guaranteed phone connection in 25 seconds with a live person absolutely for free, anywhere in the world. When your client submit a request, Callmaker quickly find available sales rep on mobile or landline phones, than call back and connect them in one line. With Callmaker you can provide high-class service, analyze call traffic sources, and boost sales funnel instantly. Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

by ActivEngage

(2 reviews)
Web-based chat solution for car dealerships. Offers shopper response pre-reading, lead form auto-filing, website and chat analytics. Web-based chat solution for car dealerships. Offers shopper response pre-reading, lead form auto-filing, website and chat analytics.

by Comelite IT Solutions

(2 reviews)
A universal communication channel combining web, Telegram, and Facebook Messenger with analytics to understand your customer behavior. A universal communication channel combining web, Telegram, and Facebook Messenger with analytics to understand your customer behavior.
A collaborative customer support platform with live chat and ticketing system. Chat with customers from your website, eMail, Twitter, Facebook Page and Facebook Messenger. Work in collaboration with other team members to resolve customer issues, assign conversations, avoid collisions, add internal notes. Use reports to get insights about how your customer success team is doing. A collaborative, multichannel customer support platform with live chat and ticketing system.

by LiveSupport.com

(2 reviews)
Offers live chat software for your website with the ability for your customers to also use SMS to text message support. Offers live chat software for your website with the ability for your customers to also use SMS to text message support.

by Pusher

(2 reviews)
Chatkit is the new Pusher service that adds chat to your web and mobile apps. Chatkit is the new Pusher service that adds chat to your web and mobile apps.

by Crait

(2 reviews)
Crait is where workgroups communicate and collaborate securely. It is a secure messaging tool designed to make working life more efficient and productive. Available across various platforms, your messages and data can be synced among all your devices. Crait is a secure communication platform developed to facilitate efficiency and convenience. We can tailor our secure solution to match the specific demands of any particular organization. We warmly invite you to join our secure community! Crait is where workgroups communicate and collaborate securely. It is the secure messaging tool for everyone.

by Mongrov

(2 reviews)
SaaS based communication & work management tool which is available for mobile app & desktop. SaaS based communication & work management tool which is available for mobile app & desktop.

by Smarter.codes

(2 reviews)
Hybrid.Chat is a Human + Chatbot hybrid platform that proactively engages with your customers 24x7 directly from you SLACK, MATTERMOST or any other messaging platform, making your business Always available and Customer friendly. Human agents can take over chat conversations anytime using the messengers they already use. Build engaging chatbots using simple spreadsheets to automate your conversations. All it need is your internet and some spreadsheet knowledge. Hybrid.Chat is a perfect blend of Human + Artificial Intelligence that helps you make most of your website by increasing the engagement

by Callbell

(2 reviews)
As we enter the "now" era, Direct Messaging Applications are becoming the new big customer support paradigm. Callbell helps B2C businesses to better serve their customers through live chat in their favorite channels. Thanks to an easy to set-up cloud platform and a customizable website widget, Callbell centralize all communications in one single place, helping CS and Sales teams to connect to customers across channels. Callbell helps B2C businesses to better serve their customers through live chat in their favorite channels.

by Positivenaick Analytics

(2 reviews)
Yekaliva is an intelligent chatbot platform designed to help track leads, scale customer support, and automate workflows. Using advanced Artificial intelligence and machine learning, Yekaliva learns with every interaction it has. Over time, the chatbot learns to talk as naturally like a human. Yekaliva is an intelligent chatbot platform designed to help track leads, scale customer support, and automate workflows.
HubSpot live chat software makes it easy to have personalized conversations with prospects and customers at scale - for free. Connect team email addresses for easy collaboration and efficiency. Use chatbots to automate and scale your conversations. Built for every team ¿ whether you¿re Marketing, Sales, or Customer Service. Keep your team organized, build proactive customer solutions, and keep a pulse on customer happiness with HubSpot Service Hub.

by Makerobos Innovation Labs

(2 reviews)
Enterprise chatbot for businesses that helps to engage with leads. Enterprise chatbot for businesses that helps to engage with leads.

by SmartMax Software

(1 review)
Real-time live chat and live site monitoring application that is a true, server-based solution. Real-time live chat and live site monitoring application that is a true, server-based solution.

by Stalker Software

(1 review)
Allows organizations to consolidate thier email and calendaring, instant messaging, VoIP, and web conferencing. Allows organizations to consolidate thier email and calendaring, instant messaging, VoIP, and web conferencing.

by DR MyCommerce

(1 review)
Office messenger with instant messaging, group discussions, bulletin board, voice/video chat, file transfer, and document management. Office messenger with instant messaging, group discussions, bulletin board, voice/video chat, file transfer, and document management.
mioot Live Chat Software , Business owners can answer all customer queries almost immediately, at a lower cost to businesses and NO cost to the customers, no mater from which country they are browsing. The moment customer enter your website, Live chat agents will be alerted with the Geographical information like City, State and country , Search keywords used by the customer to reach your website etc and this will help the Live Support Agent to understand the need of the customer quickly. Track your website visitors in real time, Invite them for chat online.

by LiveSupporti.com

(1 review)
Add live chat to your website, engage with your customers in real-time and increase your revenue. Customize the text and colors of your chat box to fit your website. Receive messages even when you are offline. Provide great customer support with our ticketing system. Free live chat for your website with real-time monitoring, unlimited websites, unlimited chats and unlimited concurrent chats.

by Whisbi Technologies

(1 review)
Whisbi is a global provider of a mobile-first conversational commerce platform that combines live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement. Enterprises using our conversational commerce solution have enhanced customer engagement 6X, efficiency 10X, and boosted online sales conversion by 2X. Our customers are global companies in Telecom, Auto, Travel, among others, who want to create winning omnichannel customer experiences online. Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot
See who's on your website, send targeted proactive messages and chat with website visitors. Convert web visitors to happy customers. See who's on your website, send targeted proactive messages and chat with website visitors. Convert web visitors to happy customers.

by Online Live Chat

(1 review)
Mobile live chat solution that supports SMS and text messaging chats. Can be easily embedded on your website. Mobile live chat solution that supports SMS and text messaging chats. Can be easily embedded on your website.
SYNCRO is a website chat software that uses your phone's SMS to chat directly with visitors coming to your site. SYNCRO is a website chat software that uses your phone's SMS to chat directly with visitors coming to your site.

by RedHelper

(1 review)
Live chat tool for communicating with site visitors with powerful co-browsing feature. Site owners can understand more about customers browsing site Invite interested visitors to a conversation to help close sales Segment and target those that really need dedicated support Cobrowsing The most accurate understanding of customer needs based on direct observation of their on-site behaviour. The operator can easily highlight important items on the website for the visitor. Live chat tool for communicating with site visitors with powerful co-browsing feature

by Brand Embassy

(1 review)
Brand Embassy (BE) is the top-rated cloud customer service platform providing of Live Chat, Video Chat & Co¿-¿browsing. BE is platform is integrated with 35+ social media channels, offers instant messaging, email, sms and AI-powered Chatbot service decreasing contact center costs. Brand Embassy is an solution partner for Enterprise solution of WhatsApp business solution or Apple Business Chat. BE is a 100% safe, flexible and costs saving solution. BE is easy to integrate with your systems. Brand Embassy is an omnichannel digital customer service platform for contact centers. Offers powerful asynchronous Livechat.

by Vizir

(1 review)
Ask unlimited questions and receive unlimited responses, personalize the question backgrounds and much more. Ask unlimited questions and receive unlimited responses, personalize the question backgrounds and much more.

by Ongair

(1 review)
Ongair is an easy to use dashboard that enables businesses to perform great customer care on WhatsApp and soon on WeChat and other popular Instant messaging platforms. Customer service on Instant messaging is 7x faster and more personal allowing brands to close customer queries in realtime where their customers spend the most time... on their phones. With our Zendesk integration you can use Zendesk to manage your team and tickets. Ongair enables businesses to perform great customer care on WhatsApp, WeChat and other popular Instant Messaging platforms.

by RumbleTalk

(1 review)
A group chat service for your business's website. Provide your visitors with text, video, and audio content. A group chat service for your business's website. Provide your visitors with text, video, and audio content.

by IMsupporting

(1 review)
IMsupporting provide live chat software and support software solutions to websites across the globe. The IMsupporting platform is a 100% web based solution that requires zero installation or continuous upgrade or security management. Advanced features, Departments and multiple operator accounts enable our customers to support their own users base in an efficient way. IMsupporting provide live chat software and support software solutions to websites across the globe.

by Sostanza

(1 review)
LiveHelp, easy and flexible live chat for your website. In just one click, web visitors can CHAT with an agent of your customer service, get real time explanation about products or services and have a trusted reference. Live chat solution for customer engagement. Reply to your customers 24/7. Live chat solution for customer engagement. Reply to your customers 24/7.

by giosg.com

(1 review)
giosg helps businesses and individuals achieve more with less. Our giosg Live Chat is designed for maximum efficiency. Recognize and engage with your visitors with a simple swimlane-view and build custom Rules to focus only on meaningful interactions to the right person at the right time. Or save the trouble with our AI-powered visitor targeting. Join over 1,200 customers in 20 countries and transform your customer service and sales! Live Chat with team-management, proactive messages & shopping cart integration. Real-time analytics to target only the right visitors.

by Comapi

(1 review)
Whether you want to have one conversation, or one million, our low-code software and intuitive APIs will make it happen, enabling you to send real-time communications to your customers in a matter of moments. From small businesses, to global enterprises, weve helped thousands of clients expand and enrich their messaging channels, without the headache. Extend existing system capability, build a new platform from scratch, or use our ready-to-go software. With Comapi powering your communications Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications
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