---
description: Discover and compare Free Live Chat Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Live Chat Software - Capterra Ireland
---

Breadcrumb: [Home](/) > [Free Live Chat Software](https://www.capterra.ie/directory/30797/live-chat/software)

# Live Chat Software

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> Live Chat software helps organizations connect with their customers in real time. Live Chat applications can be used for customer support, lead generation, and customer engagement.

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## Products

1. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
2. [Slack](https://www.capterra.ie/software/135003/slack) — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
3. [WhatsApp](https://www.capterra.ie/software/180345/whatsapp) — 4.7/5 (16297 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
4. [HubSpot CRM](https://www.capterra.ie/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) — Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
5. [Bitrix24](https://www.capterra.ie/software/113540/bitrix24) — 4.2/5 (984 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
6. [EngageBay CRM](https://www.capterra.ie/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
7. [Salesforce Service Cloud](https://www.capterra.ie/software/136189/salesforce) — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
8. [Lime Connect](https://www.capterra.ie/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
9. [Tidio](https://www.capterra.ie/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
10. [Olark](https://www.capterra.ie/software/125957/olark) — 4.5/5 (471 reviews) — Beautiful Live chat solution with CRM and Help Desk integration and powerful reporting capabilities. GDPR Ready and Accessible. API.
11. [3CX](https://www.capterra.ie/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost
12. [Chatra](https://www.capterra.ie/software/144752/chatra) — 4.7/5 (452 reviews) — Modern live chat and chatbot solution facilitating personal communication between you and your customers.
13. [Zenvia Customer Cloud](https://www.capterra.ie/software/201739/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução.
14. [Smartsupp](https://www.capterra.ie/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) — Use the power of Smartsupp live chat and AI shopping assistant to genuinely connect with your visitors and boost online sales.
15. [tawk.to](https://www.capterra.ie/software/167792/tawk-to) — 4.6/5 (343 reviews) — Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.
16. [Pure Chat](https://www.capterra.ie/software/141708/pure-chat) — 4.6/5 (337 reviews) — Cloud-based solution that helps businesses add live chat to websites, use canned responses, share files, and more.
17. [Broadly](https://www.capterra.ie/software/161326/broadly-reviews) — 4.8/5 (336 reviews) — Quickly engage with website visitors and capture lead information with web chat. Broadly helps local businesses win more business.
18. [Lucky Orange](https://www.capterra.ie/software/150695/lucky-orange) — 4.7/5 (260 reviews) — Get more out of chat by combining it with live website co-browsing to help customers navigate issues by seeing exactly what they see.
19. [Help Scout](https://www.capterra.ie/software/136909/help-scout) — 4.6/5 (225 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
20. [Drift](https://www.capterra.ie/software/150371/drift) — 4.5/5 (199 reviews) — Drift is an all-in-one platform that combines Live Chat, Conversational Marketing, and Conversational Sales to help companies grow.
21. [HubSpot Service Hub](https://www.capterra.ie/software/182476/hubspot-service-hub) — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
22. [Kayako](https://www.capterra.ie/software/80775/kayako) — 4.0/5 (174 reviews) — Kayako Live Chat Software instantly connects with customers to Reduce Response Rates and Connect Times. See a Free Demo + Test Trial\!
23. [Rocket.Chat](https://www.capterra.ie/software/161575/rocket-chat) — 4.3/5 (156 reviews) — The world's largest open source communications platform.
24. [Missive](https://www.capterra.ie/software/152884/missive) — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
25. [Crisp](https://www.capterra.ie/software/151292/crisp) — 4.6/5 (147 reviews) — Crisp is much more than a freelive chat software. We provide great product that comes with multiple features to delight your customers.

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## Related Categories

- [Customer Engagement Software](https://www.capterra.ie/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)
- [Chatbot Software](https://www.capterra.ie/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/30797/live-chat/software)
- [All Categories](https://www.capterra.ie/directory)

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Not knowing who's responding to what, or whether they've responded at all? \n\nWhat if your business could manage all your email accounts, including its mailboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place?\n\nMissive is inbox collaboration for teams that run on email—eliminating chaos and ensuring everyone is aligned. Our powerful tool simplifies collaboration and boosts productivity, breaking down silos between your business's internal and external communications. We help your team work together effortlessly. \n\nUsed by over 4500 businesses, including accounting firms, logistics companies, travel agencies, and start up tech companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.capterra.ie/software/152884/missive","@type":"ListItem"},{"name":"Crisp","position":25,"description":"Greatly appreciated by SMB's and startups, our Live Chat Software is even more! Our live chat comes with a shared inbox that allows companies to increase internal collaboration and improve conversational experience with your leads and customers on multiple channels.\n\nUsed by more than 100 000 customers in the world, ou Live chat offers innovative features that will delight your teams and your customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.capterra.ie/software/151292/crisp","@type":"ListItem"}],"numberOfItems":25}
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