---
description: Discover and compare Complaint Management Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Complaint Management Software for Windows - Price comparison & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software for Windows](https://www.capterra.ie/directory/30674/complaint-management/software) > [Page 3](https://www.capterra.ie/directory/30674/complaint-management/software?page=3)

# Complaint Management Software

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> Complaint Management software helps to track, organize and resolve customer complaints and maximizes the productivity of the employees who deal with customers directly.

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## Products

1. [Sabio Virtual](https://www.capterra.ie/software/1013474/sabio-virtual) — 4.8/5 (5 reviews) — Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more.
2. [SutiDesk](https://www.capterra.ie/software/162137/sutidesk) — 4.7/5 (3 reviews) — Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.
3. [Support.cc](https://www.capterra.ie/software/1016244/supportcc) — 5.0/5 (3 reviews) — Support.cc by 500apps is a Help Desk Software which offers email ticketing, phone calls and task management and 50 apps for $14.99
4. [ServiceTonic](https://www.capterra.ie/software/112516/servicetonic) — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
5. [EAMbrace](https://www.capterra.ie/software/149842/eambrace) — 4.5/5 (2 reviews) — Globally recognized enterprise asset management. Completely configurable \& scalable browser based software to meet your business need.
6. [gocrew](https://www.capterra.ie/software/1040660/gocrew) — 5.0/5 (2 reviews) — QR code-based Complaint Management System enabling quick issue reporting, real-time tracking, AI routing, and transparent resolutions.
7. [dls | eQMS](https://www.capterra.ie/software/1041507/eqms-suite) — 4.5/5 (2 reviews) — life sciences eQMS Suite: integrated ECM/DMS system with modular building blocks for a full GxP-compliant eQMS suite.
8. [HCSGI](https://www.capterra.ie/software/1053447/hcsgi) — 5.0/5 (2 reviews) — Integrated regulatory, quality and environmental management system, ISO9001, 14001, PBQPh, PROBARE, SA8000, AR-ABIQUIM and similar.
9. [ConSol CM/Complaint](https://www.capterra.ie/software/107194/consol-cm) — 5.0/5 (1 reviews) — With ConSol CM/Complaint you can process customer complaints quickly \& efficiently. Eliminate the causes of errors \& create 8D reports
10. [Quantivate](https://www.capterra.ie/software/135899/quantivate) — 5.0/5 (1 reviews) — Quantivate is a GRC software platform that helps financial institutions streamline governance, risk, and compliance management.
11. [Everest](https://www.capterra.ie/software/127551/everest) — 5.0/5 (1 reviews) — Manage customer complaints professionally; well beyond help desk applications. Capture, communicate, classify and document everything.
12. [ManualMaster](https://www.capterra.ie/software/198547/manualmaster) — 4.0/5 (1 reviews) — Software for quality management, document management, workflow management, risk management, capa management and process management.
13. [Saho Complaint Desk](https://www.capterra.ie/software/1034107/saho-complaint-desk) — 5.0/5 (1 reviews) — Complaint management system that enables businesses to assign, track and manage tickets, create reports, manage workflows, and more.
14. [PRAGMA4U](https://www.capterra.ie/software/183259/pragma4u) (0 reviews) — All-in-one platform for quality management, training management, workflow management, and, data reporting in the Life Science industry.
15. [Intrafox](https://www.capterra.ie/software/198740/intrafox) (0 reviews) — QM software with management of complaints, ideas, audit, risks and documents. Available as flexible, license model or hosted system.
16. [IssuTrax](https://www.capterra.ie/software/204366/issutrax) (0 reviews) — IssuTrax is a flexible issue tracking \& work-order management solution enhancing productivity, collaboration, and accountability.
17. [Rock Solid](https://www.capterra.ie/software/213638/oneview) (0 reviews) — Rock Solid is a leader in easy-to-use cloud software for resident engagement, legislation management, and process automation.
18. [dls | complaint](https://www.capterra.ie/software/1040891/complaint-management) (0 reviews) — Utilize our digital workflows to manage your production-related QM procedures, such as complaints.
19. [NeoEHS](https://www.capterra.ie/software/1040944/neoehs) (0 reviews) — NeoEHS is a cutting-edge EHS solution that helps organizations in building a safer work culture by streamlining EHS processes.
20. [Polonious](https://www.capterra.ie/software/1043040/polonious) (0 reviews) — Powerful process management software for all investigations. Take the headache out of compliance and improve productivity.
21. [CASER Legal Edition](https://www.capterra.ie/software/1043293/caser-legal-edition) (0 reviews) — CASER seamlessly manages all incoming customer requests. It is the most user friendly case management application on the market.
22. [Eupry](https://www.capterra.ie/software/1058390/eupry) (0 reviews) — If you work in Pharma, ditch manual temp checks. World \#1 monitoring system for pharma assets, smart audits, and fastest calibration.
23. [sterloCare](https://www.capterra.ie/software/1078201/sterloCare) (0 reviews) — sterloCare is healthcare software that digitizes hospital operations, improves patient experience, and ensures regulatory compliance.
24. [Complyr](https://www.capterra.ie/software/1081339/Complyr) (0 reviews) — Complyr complaint management software helps regulated firms manage complaints fairly, consistently, and with clear oversight.

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## Related Categories

- [IT Ticketing Systems](https://www.capterra.ie/directory/32623/it-ticketing-systems-software/software)
- [Quality Management Software](https://www.capterra.ie/directory/30099/quality-management/software)
- [Issue Tracking Software](https://www.capterra.ie/directory/30675/issue-tracking/software)
- [Knowledge Base Software](https://www.capterra.ie/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/30674/complaint-management/software)
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All software solutions can be modularly extended to form a complete GxP-compliant eQMS suite. This is illustrated by the color-coded modules in the presentation.\n\nThe eQMS suite includes the following powerful software modules:\n» Document control\n» Training management\n» E-learning\n» Complaint and deviation management\n» CAPA (corrective and preventive action)\n» Change management\n» Technical documentation\n» Contract management\n» Digital personnel file\n\nThese modules offer a comprehensive solution for digital transformation and process optimization in quality management in the life sciences industry, increasing efficiency, transparency and compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3469abaf-42e2-46b3-9a0d-3f0c200ce640.png","url":"https://www.capterra.ie/software/1041507/eqms-suite","@type":"ListItem"},{"name":"HCSGI","position":8,"description":"Integrated software for managing technical standards. Contains all mandatory controls and many complementary and exclusive features.\n-Document control (internal, external, confidential, reports, legislation, etc.)\n-Non-Conformity, with action plan, monitoring and final verification (including customer complaints)\n-Observations and Improvements\n-Training programming with self-training\n-Strategic Planning of the Management System\n-Performance evaluation\n-Meeting Management\nand much more...","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/53d401a6-37ab-4b6c-9ce5-c8bf93ada1f1.png","url":"https://www.capterra.ie/software/1053447/hcsgi","@type":"ListItem"},{"name":"ConSol CM/Complaint","position":9,"description":"ConSol CM/Complaint is your professional solution for transparent, efficient, and structured complaint management. No more Excel chaos or scattered Word documents – all complaints, returns, warranty cases, and repair processes are managed digitally in one central system. Customer communication, process steps, responsibilities, and documents are clearly recorded and traceable at all times. Tasks are automatically assigned, deadlines monitored, and status updates sent to customers. Thanks to integrated root cause analysis and intelligent evaluation options, recurring problems are quickly identified. The 8D process is fully supported and enables the creation of professional reports at the push of a button. 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In addition Everest Support is always there to assist you. \nImprove customer service and quality while meeting and exceeding industry standards for compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0cee20b0-f677-4a4f-90c5-3305ab4ba631.png","url":"https://www.capterra.ie/software/127551/everest","@type":"ListItem"},{"name":"ManualMaster","position":12,"description":"ManualMaster helps organizations efficiently manage documents, procedures, processes and policies. Its user-friendly interface enables users to easily create and edit documents and workflows, ensuring consistency and compliance across the organization. It offers advanced features such as version control, automated notifications, and reporting capabilities, making it easy to track document revisions and ensure regulatory compliance. Additional modules contain training tools and web based forms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/427207d9-699a-45e4-8012-1d22df345bdd.png","url":"https://www.capterra.ie/software/198547/manualmaster","@type":"ListItem"},{"name":"Saho Complaint Desk","position":13,"description":"Saho Complaint Desk is a complaint management system that enables businesses to assign, track and manage tickets, create reports, manage workflows, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20f694c3-098a-4ee8-bff2-e7bc582d9a66.jpeg","url":"https://www.capterra.ie/software/1034107/saho-complaint-desk","@type":"ListItem"},{"name":"PRAGMA4U","position":14,"description":"PRAGMA4U is an all-in-one platform for quality management, training management, workflow management, and, data reporting in the Life Science industry.  PRAGMA4U is FDA CFR 21  and EU Annex 11 Compliant, a particularly valuable tool during regulatory inspections. The platform is modular and scalable, allowing any module to be included and integrated with others with very little expenditure and minimum impact.  Furthermore, the platform is customizable, any workflow can be digitalized.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64fc8bbf-02ee-43be-bced-60fbc0657adc.png","url":"https://www.capterra.ie/software/183259/pragma4u","@type":"ListItem"},{"name":"Intrafox","position":15,"description":"Healthcare quality management software with management of complaints, ideas, audit, risks and documents. 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IssuTrax streamlines incoming issues and automatically assigns them to the appropriate team via a flexible workflow engine to maintain proper ownership giving staff the details needed to focus on their most immediate tasks and providing management a real-time picture of activity","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/173e2684-a521-4f77-b794-5c5428de2757.png","url":"https://www.capterra.ie/software/204366/issutrax","@type":"ListItem"},{"name":"Rock Solid","position":17,"description":"Rock Solid’s software empowers city and municipal leaders to digitally bridge the engagement gap between residents and their local government. With over 20 years of dedicated local government experience, our cloud solutions automate meeting and agenda management and video streaming, hybrid city council meetings, 311 service requests, FOIA compliance, and more. Hundreds of customers trust Rock Solid, such as the cities of San Antonio, Los Angeles, Columbus, and Honolulu.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/74c179dc-53f4-41b8-8846-65e0c63df31a.png","url":"https://www.capterra.ie/software/213638/oneview","@type":"ListItem"},{"name":"dls | complaint","position":18,"description":"Use our digital workflows to comprehensively manage your production-related quality management processes, including complaints. Our integrated solutions enable seamless digital handling of your previously paper-based process from start to finish. When deadlines expire, the workflow system automatically forwards the digital form to the next instance; in contrast, our reminder and escalation management comes into play to avoid delays. In addition, job routing also includes effective absence management to minimize interruptions in the process at all times.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2c04c10c-92f6-4144-a938-00e1ec42733d.png","url":"https://www.capterra.ie/software/1040891/complaint-management","@type":"ListItem"},{"name":"NeoEHS","position":19,"description":"NeoEHS is an environmental health and safety software that helps organizations manage workplace risks, prevent incidents, and promote safety. The software provides solutions for industries like aviation, chemical, construction, logistics, manufacturing, oil and gas, ports, and shopping malls to handle EHS issues such as incident management, risk management, compliance, audits, training, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a993f45e-b91f-4155-88e8-70e29743f3a8.png","url":"https://www.capterra.ie/software/1040944/neoehs","@type":"ListItem"},{"name":"Polonious","position":20,"description":"Powerful process management software for all investigations, including fraud, misconduct, and complaints. Take the headache out of compliance and improve productivity.\n\nImplement a streamlined but rigorous process that ensures your stakeholders are updated as and when required and decisions are only made when all the prerequisites are satisfied - all while cutting paperwork for investigators.\n\nPolonious scales with you - we're used everywhere from small PI firms to large, multinational banks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/99d2864a-1a70-4e09-ad3f-d1f7b35aca36.jpeg","url":"https://www.capterra.ie/software/1043040/polonious","@type":"ListItem"},{"name":"CASER Legal Edition","position":21,"description":"CASER is a case management application that records, routes and handles all incoming customer questions in the form of a case or file. The software is completely customizable to fit various types of organisations.\n\nCASER Legal Edition is tailor made for large legal enterprises featuring everything you need for legal claims management. CASER is also available as Red Edition, tailor  made for large enterprises with separated front-and backoffices that need to work together seamlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/930af97a-9d8a-45a5-91b9-91026a399bdb.png","url":"https://www.capterra.ie/software/1043293/caser-legal-edition","@type":"ListItem"},{"name":"Eupry","position":22,"description":"World's #1 calibration process for the pharma industry, designed to automatically receive newly calibrated data loggers for precise temperature and humidity monitoring. This innovative system reduces risk and manual labor, enabling users to generate audit reports with just 3 clicks. Experience full pharma-grade compliance, patented technology, and the fastest calibration process on the market – ISO 17025-accredited of course. Try it for free.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edf21c02-b712-4ce7-848c-57d85edd82bd.jpeg","url":"https://www.capterra.ie/software/1058390/eupry","@type":"ListItem"},{"name":"sterloCare","position":23,"description":"sterloCare is a healthcare digitization software that enhances patient satisfaction while ensuring compliance with NABH standards. The platform features QR code-based patient support systems for service requests, complaint management, and feedback collection, along with digital token systems for tracking outpatient journeys and reducing wait times. SterloCare includes modules for patient experience management, quality control, and performance monitoring through customizable dashboards and reports that facilitate data-driven decision making. The software supports both cloud and on-premise deployment with multilingual capabilities, role-based workflows, and automated notifications via mobile and email. sterloCare integrates with existing hospital information systems to improve operational efficiency and provides customizable dashboards for monitoring key metrics across departments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d9122d6a-628a-4d14-bbe3-ac88ea8ef75b.jpeg","url":"https://www.capterra.ie/software/1078201/sterloCare","@type":"ListItem"},{"name":"Complyr","position":24,"description":"Complyr is complaint management software built for regulated businesses that need to handle complaints efficiently, consistently, and in line with FCA requirements such as DISP.\n\n\nDesigned for small to medium-sized firms, Complyr centralises complaint cases, communications, documents, and actions in one secure system. It helps teams manage complaint workflows, track progress, and maintain a clear audit trail without relying on spreadsheets, shared inboxes, or disconnected tools.\n\n\nConfigurable workflows and status tracking help teams follow internal processes, reduce delays, and identify operational bottlenecks earlier. \n\nA secure case portal enables customers and third parties to share messages and documents directly in a case, improving collaboration and reducing admin time.\n\n\nComplyr offers transparent pricing for growing regulated teams, with reporting that supports management information, regulatory reporting, and board oversight.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ddb692e4-354e-4ef8-a313-c31f7ae0460a.jpeg","url":"https://www.capterra.ie/software/1081339/Complyr","@type":"ListItem"}],"@id":"https://www.capterra.ie/directory/30674/complaint-management/deployment-options/windows/software?page=3#itemlist","numberOfItems":24}
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