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A complete innovative cloud-based Funeral Management Solution, tailored for the funeral industry. Learn more about Memcare
Memcare helps families who have lost a loved one in a difficult time, simplifying communication, necessary tasks, notification and condolences available on their phone or computer/Pad. We offer funeral homes the only cloud-based solution they need for daily operation, efficient and increasing their revenue from day one Learn more about Memcare

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Cloud-based, intelligent, complete funeral management and administration software. Learn more about eFD
In a world that demands more and more in ever shorter periods of time, eFD from Seker is designed to give Funeral Directors more time to care. Our complete funeral administration and management software combines automated processes, intelligent learning and industry expertise to reduce the burden of administration whilst ensuring consistent quality of presentation and product. From first call to aftercare eFD is the natural choice for independent Funeral Directors. Learn more about eFD

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Easy-to-use management software and mapping solution for cemeteries and crematoria. Learn more about Plotbox
PlotBox is a cloud based management solution that facilitates cemeteries and funeral homes in operating to world class standards. It is unique and significantly superior because unlike all other providers, it is the world's first solution to fully integrate 2 previously separate functions - software and mapping. The number and scope of problems this innovation solves, revolutionises the way death care facilities both operate and grow, it will change the landscape of cemetery management forever. Learn more about Plotbox

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Helps funeral homes grow their cremation business and allow customers to pay online.
Parting Pro has been verified to help you GROW and manage your cremation business. Innovative funeral homes use Parting Pro to give families a modern, dignified experience. It's simple enough that all your staff will be able to use it, but powerful enough to make the family experience seem modern and innovative. Serve more families, save more time, and grow your cremation business with Parting Pro. Learn more about Parting Pro

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Osiris grants you access to our powerful system features that will help you manage all aspects of one or multiple business locations.
Osiris is powerful, yet simple to use, Funeral Care Software created by Funeral Directors and Cemeterians for use in their own properties. It streamlines your website, payments, scheduling, accounting, and documents all in one easy to navigate place. Experience the industry's BEST Quickbooks integration backed by a team of Funeral CPAs. Osiris is one of the few funeral home, crematory and cemetery software service products on the market today! Start your free 30-Day trial of Osiris today! Learn more about Osiris

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Robust applications for Funeral Home Management and Crematory Management
Halcyon's Funeral Home Management Solution is a robust application to fully manage your funeral home. From custom obituary templates to powerful reporting functions, our comprehensive software gives you the tools you need to make the most of your time and resources. Halcyon's Crematory Management Solution handles trade and/or at need human and pet cremations. From body tracking to partner portals and financial reporting our software lets you run your entire Crematory. Learn more about Halcyon Death Care Management Solutions

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Helps funeral homes keep track of their daily paperwork, maintain price lists and calendar/case status screens to help in scheduling.
With over 30 years of experience, TerraPro helps funeral homes keep track of their daily paperwork, maintain price lists, create templates for various contract options and provides calendar/case status screens to help in scheduling. TerraPro works with other websites such as Answering Service for Directors, Front Runner Professional to provide seamless Integration to your online presence. Additionally, TerraPro can interact with state EDRS systems to avoid re-entering information. Learn more about TerraPro

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
4 modules can be bought separately or together so you don't have to buy expensive software that does things you don't need.
The Professional Programs can be bought separately or together for record keeping and printing needs, manage documents, accounts receivables, and financial arrangements. LedgerPro prints state/federal government forms, obituaries, and stores all biographical data for at-need & pre-need cases. PrintPro prints prayer cards, memorial folders, tri-fold programs, register books, and more. AR/Pro prints contracts, bills, statements, and reports for at-need AR. PN/Pro manages pre-need financial info. Learn more about The Professional Programs

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Ireland Local product
Cloud-based funeral management web application designed to meet the needs of the modern funeral director.
Cloud-based funeral management web application designed to meet the needs of the modern funeral director allowing you to drastically reduce your admin time and coordinate your staff better. Easily monitor how your business is doing using our advanced reporting section and dashboard. Produce professional invoices and death notices with ease. Schedule pickups and transfers and track their progress. Handle your cash-book and disbursements and export any financial data to Sage. Learn more about Obit

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Business software to manage the necessary administrative and financial tasks of running a death care facility.
Business software to manage the necessary administrative and financial tasks of running a death care facility. As a complete and compatible system, Nexus is all you will ever need to manage your office and accounting. Nexus is easy for learners to adapt to and learn. Nexus is available in the MBS Cloud to be accessed from anywhere, or it can be installed on-premises on your hardware. Nexus can run on your desktop computer, or on your tablet/phone via the web. You decide. Learn more about Nexus

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Funeral home solution that helps businesses create obituaries, collect family pictures, manage online checklists & collect eSignatures.
PROCession delivers even greater flexibility, creativity and streamlined productivity to the funeral home. Learn more about PROCession

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Making funeral arrangements easier, saving time and securing your families' information.
Making funeral arrangements easier, saving time & securing your families' information. The proprietary FuneralTech platform enables you to enter your client familys information just once, and then automatically syncs this data everywhere you need it, allowing you to complete forms, contracts and invoices. It saves these documents to each case for easy retrieval. Eliminate the large filing cabinets in your office and the time it takes to look up information. Easily sync with our Websites. Learn more about MiMS Elite

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Software for funeral homes to centralize, manage & optimize their records, activities (or events), staff & resources.
Software for funeral homes to centralize, manage & optimize their records, activities (or events), staff & resources, accessible anytime from any device. Learn more about CRaKN

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Cemify is an intuitive and affordable cemetery software system.
Cemify is an intuitive and affordable software system to help you digitize your cemeteries mapping, plot owner / burial records, work orders and more. Learn more about Cemify

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Access and use your program anywhere in the world via the internet.
Access and use your software anywhere in the world via the internet. FDMS' Network provides unmatched reporting capabilities & integration with today's technologies. Experience the Freedom! Learn more about FDMS Network

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Funeral care tool which provides personalized services through website design, consultation, and tribute video software.
Funeral care tool which provides personalized services through website design, consultation, and tribute video software. Learn more about funeralOne

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
The funeral profession's ONLY family collaboration platform with integrated case management.
Did you know that 63% of Americans are dissatisfied with how the funeral industry interacts with them? Passare is designed to help you adapt to the changing preferences of today's families. The cloud-based, integrated case management system is accessible anytime, anywhere, using any device. Using Passare, you can streamline your processes, collaborate online with your families, team, locations, and partners, and ultimately, spend more time creating unique experiences for the families you serve. Learn more about Passare

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Our cloud-based funeral home software allows you to simplify your case management, family interactions, aftercare, and live streaming.
Gather is the funeral home software designed to help you start, sustain, and scale your funeral home business. Our cloud-based platform is crafted (and consistently updated) to help you ultimately focus on what matters most: your families. Our easy-to-navigate platform can be used from any device, provides simple collaborative tools for your families, and integrates with our funeral live streaming and custom funeral home website design solutions as well. Learn more about Gather

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Quick funeral record retrieval with an integrated scheduler facilitates better business management.
Quick funeral record retrieval with an integrated scheduler facilitates better business management. Learn more about Mortware Professional

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Crematory, cemetery, and mortuary solution that helps businesses of all sizes with property transfer data, and placement plans.
Crematory, cemetery, and mortuary solution that helps businesses of all sizes with property transfer data, and placement plans. Learn more about Sterling Software

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Web-based funeral software that allows you to print forms, contracts, stationery & more. Easy and affordable.
Web-based funeral software that allows you to print forms, contracts, stationery & more. Easy and affordable. Learn more about WebSuite

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Serving Funeral Homes, Cemeteries, Combination Properties, Trust Companies, and Banks
Serving Funeral Homes, Cemeteries, Combination Properties, Trust Companies, and Banks Learn more about CSII 2000

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Turn by turn or map tracking of funeral procession lead vehicle solution. Able to be personalized.
Mobile application iOS and Android funeral procession solution with turn by turn or map tracking of lead vehicle. Able to be personalized.with logo, web link and telephone. Learn more about Funeral Nav

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Browser-based software solution designed for the funeral industry that allows customers to complete needed paperwork from their home.
Funeral Buddy is a browser-based software solution designed for the funeral industry that allows customers to complete needed paperwork from their home. Learn more about Spirare

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
MACCS provides an easy to use, flexible, and completely integrated system for memorial parks and mortuaries providing funeral services.
MACCS provides an easy to use, flexible, and completely integrated system for memorial parks and mortuaries providing funeral services. Learn more about MACCS

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Funeral home sales information management system that helps with features such as account journals, pre-needs funeral services and more
Funeral home sales information management system that helps with features such as account journals, pre-needs funeral services and more Learn more about DataVault PM

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Is the premier software package for funeral homes to manage their day-to-day operations.
Is the premier software package for funeral homes to manage their day-to-day operations. Learn more about FM9000

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Fully integrated set of tools that work together to increase your productivity and make your job easier .
Fully integrated set of tools that work together to increase your productivity and make your job easier . Learn more about CemOffice

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
FuneralKiosk is an easy to use software program for merchandising all your funeral products on a desktop, laptop, ipad, or online.
FuneralKiosk is an easy to use software program for merchandising all your funeral products. Choose the products from the manufacturers you prefer to display. We do an initial setup from your provided list of products. You administer the display online to make changes; products, prices, product names, categories. You can create folders for download, attach kiosk to your website, link for free standing webkiosk. FuneralKiosk can be displayed on your desktop, laptop, ipad or any computer. Learn more about FuneralKiosk

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Unique printing and software solutions for the funeral industry since 1987 -- the industry choice for memorial desktop publishing.
Unique printing and software solutions for the funeral industry since 1987 -- the industry choice for memorial desktop publishing. Learn more about MemorialMaster

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Our solutions will help you personalize, add value, and generate more revenue from each client family.
Our solutions will help you personalize, add value, and generate more revenue from each client family. Learn more about Tribute Center

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Software for funeral homes to manage preneed and at-need files with multitasking, tabbed windows, and administrative capabilities.
Software for funeral homes to manage preneed and at-need files with multitasking, tabbed windows, and administrative capabilities. Learn more about Ultra

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Software to allow funeral service companies to email documents, centralize customer information, and utilize wireless devices.
Software to allow funeral service companies to email documents, centralize customer information, and utilize wireless devices. Learn more about Funeral Home Management

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Software for funeral homes to create social networks for their clients to message with friends and family and share funeral details.
Software for funeral homes to create social networks for their clients to message with friends and family and share funeral details. Learn more about MemorialSoft

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Windows based system with integrated accounting that generates all documentation required for processing funeral calls.
Windows based system with integrated accounting that generates all documentation required for processing funeral calls. Learn more about FMArranger

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Cemetery management system that provides custom certificates and deeds through multiple locations support.
Cemetery management system that provides custom certificates and deeds through multiple locations support. Learn more about Pontem Cemetery Data Manager

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Digital Cemetery is a software for the complete management of cemeteries and mortuary activities.
Digital Cemetery is a software for the complete management of cemeteries and mortuary activities. Burials management with detailed datasheet, deceased, permissions, cemetery services billing, funerals, cremations, transports, maintenance service, for every kind of cemeteries. The price of Digital Cemetery is fixed and not depending by the numbers of users, the size or quantity of the cemeteries or the amount of owners, contracts, funerals/cremations orders. Learn more about Digital Cemetery

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Funeral home solution with features such as invoicing, contact databases, and donation management.
Funeral home solution with features such as invoicing, contact databases, and donation management. Learn more about Funeral Manager

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Collaboration suite for your funeral home with Service Boards, Scheduling, Dashboards, Checklists, and Forms that help you save time!
A Hosted Collaboration Suite for your funeral home with First Call, At-Need, Pre-Need, Resource Availability and Scheduling, Special Directives, Dashboards, Checklists, Multiple Locations or Branches and a Forms Suite that helps you save time and money! Because your service to your family has to be right, FuneraLogic assists you in delivering excellent attention to details. Learn more about FuneraLogic

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Automated video creation software that allows users to use multiple themes, customizable transitions, audio & video content, and more
Automated video creation software that allows users to use multiple themes, customizable transitions, audio & video content, and more. Learn more about Tukios Automated Tribute Video Software

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Arranger is an intelligent all-in-one solution, designed by funeral directors to meet the needs of your business today.
The future of funeral software is here. Arranger is an intelligent all-in-one solution, designed by funeral directors to meet the needs of your business today. - Showcase products, services and pricing - Manage funeral arrangements end-to-end - Save time and money Learn more about Arranger

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Have clear information, control of costs, inventory, income, billing and monitoring of the funeral service provision process.
Es una herramienta diseñada para automatizar y optimizar procesos administrativos para las empresas del sector funerario, cuenta con una estructura robusta, amigable, ágil y sencilla de usar para crecer y lograr los objetivos corporativos. Está desarrollada con mecanismos compatibles con la plataforma Windows de Microsoft y Linux, creando interfaces amigables en entorno cliente servidor, web y móvil. Learn more about Funerary ERP

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
PowerOrdo is a software package for undertakers, which facilitates the digital entry and management of deaths.
PowerOrdo, created by Rapid Data GmbH, focuses on the everyday tasks that arise before a funeral. This includes, among other things, the straightforward recording of deaths. In addition, PowerOrdo can also handle appointments, and a reminder of such dates is part of the range of program functions. In addition, the program includes templates for cancellations for example, those requested by insurance companies and has an integrated email facility for direct correspondence with clients. Learn more about PowerOrdo

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
RUHE SANFT is a software package for the organization of all tasks required of an undertaker, for example, correspondence.
RUHE SANFT is a professional software package for managing all tasks required of undertakers, large or small. The program includes a complete word processor for creating letters, reminders, and pension cancellations, as well as a number of other forms. Using RUHE SANFT, deaths can be recorded in a few minutes and contact made with registry offices, insurance companies, and cost bearers as well as health insurance companies, pension offices, and cemetery authorities. Learn more about RUHE SANFT

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Alamida allows the recording of deaths in a digital format, as well as document printing and appointment scheduling.
Alamida supports the work of undertakers and large funeral directors working either individually or as a team. The software can be installed on both PC and Mac platforms. When working in a team, users can deploy the program as a multi-user solution. This software package can record an unlimited number of deaths, and its database is saved to a hard disk. The system also creates and saves images and documents associated with a death. Learn more about ALAMIDA

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
From our one-stop-shop Funeral Management Software to our bespoke Funeral Design Agency – we’re here to help.
FireHawk Funerals is built around you and your clients. Giving you the tools to succeed and flourish. We’re fully integrated with many key partners and platforms including Xero, Myob, Slack, WooCommerce, Google Calendar & WordPress. Our restful API enables limitless connections to services across the web. Funeral Home, Crematorium and Cemetery. Create and store client information with ease. Learn more about FireHawk Funerals

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
byondcloud is an online platform for death care businesses that provides the functions needed to shift toward the digital world.
byondcloud is the online platform that complements the traditional way of running your death care business while providing the capabilities needed to navigate the shift toward the digital world. With byondcloud's range of products and services you can create new opportunities, reduce costs, save time and stress and improve customer service. byondcloud allows you to take advantage of the benefits you need without changing your existing operational software. Learn more about byondcloud

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Pacemo is a web application that supports funeral directors in their business processes.
Pacemo is an undertaker software package that aims to optimize operations via digital solutions. All contacts are clearly listed and funeral orders can be recorded regardless of location. Advertisements, acknowledgments, and cards can be designed using the funeral print editor. Undertakers can choose from over 200 different templates and receive a digital advice folder to create presentations for the consultation. Learn more about Pacemo

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Funeral Office is a digital application that helps funeral directors with tasks like billing and administration.
Funeral Office software is aimed at undertakers and supports them in areas, such as invoicing, funeral printing, and administration. Funeral Office facilitates tasks, such as document creation, appointment planning, and the management of business customers. In order to optimize their service, users can create customer questionnaires and evaluate the results. There is also an integrated cashbook to streamline bookkeeping. Learn more about Funeral Office

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising
Funeral management software that offers modules for service coordination, forecast, accounting and inventory control.
Con Karing Funerario controla la prestación de todos sus servicios funerarios, evite doble pago a sus proveedores, le permite ver la trazabilidad de la prestación del servicio, formatos del resultado de los procesos para ser firmado por los familiares. Control de tiempos y kilometraje en los traslados realizados en vehículo. Con Karing puede registrar los mantenimientos y obligaciones que realice a sus activos. Learn more about Karing Funeraria

Features

  • Cremation Management
  • Financial Reporting
  • Cemetery Management
  • Pre-Need Management
  • Merchandising

Funeral Home Buyers Guide

What is funeral home software?

Funeral home software helps funeral homes, mortuaries, and crematoria manage all aspects of day-to-day operations. By automating accounting, inventory, and document management, funeral home software provides complete control over back-office tasks. Front-office features allow you to manage funeral services, share and sign documentation, and share merchandise and memorials on your website or social media.

The benefits of funeral home software

  • Ease of documentation:  By using electronic templates for commonly used funerary documents, customers can digitally sign required paperwork without having to be physically present.
  • Improved customer service:  Considering the time-sensitive tasks required to prepare for a funerary service, funeral home software helps you organize intake, delivery times, service schedules, and invitations. This facilitates as positive of an experience as possible for your customers during a difficult time.
  • Easier product selection:  Funeral home software allows you to organize a catalog of memorial products that can be shared with customers on various digital platforms. Integration with the accounting component allows these items to be seamlessly added to an order/invoice for ease of billing.
  • Document control:  External documents, such as death certificates or memorial photos, can be imported and stored digitally along with documents generated by your business. Having a permanent, central document repository allows you to instantly access or distribute documentation as needed. 
  • Automated accounting:  Funeral home software integrates accounting with service planning and ordering, ensuring that customers are accurately invoiced. Reporting features allow business owners to generate reports on receivables, payables, and inventory on hand. 

Typical features of funeral home software

  • Service management:  Organizes the tasks involved in a funeral, burial, or cremation service, such as scheduling services and inviting guests.
  • Accounting and financial reporting:  Maintains an accounting ledger and generates reports for payables and receivables.
  • Document management:  Allows the digital signing of documents and provides a paperless document repository for all documents generated or required by the funeral home.
  • Pre-need management:  Organizes all goods and service required to prepare pre-burial ceremonies. Provides digital form templates for all signable documents.
  • Merchandising tools:  Facilitates the design of urns, prayer cards, and other remembrance products. Allows you to publish purchasable merchandise to your website and social media posts about the deceased.
  • Inventory management:  Tracks and manages the resources necessary for the operation of funerals and cremations.

The funeral home software directory lets you filter by feature(s) to only view options that meet your business needs, which can help you narrow your software shortlist.

Considerations when purchasing funeral home software

  • Different products for different services:  Many products are geared towards businesses that offer specific services. For example, inventory and document requirements for a contracted crematorium are vastly different than those required of those funeral homes. Make sure you consider your specific business needs and purchase software that meets that those needs. Additionally, companies that provide on-site burial may want to consider choosing an app that offers plot mapping and inventory. 
  • Modular design:  Some available funeral home software packages are available on a modular basis, allowing business owners to choose only those components that they need. For example, if a funerary business already has a reliable merchandising software in place, accounting and document management modules can be purchased separately at a lower cost.
  • Conversational chatbots will provide more options for making funeral arrangements:  Considering the emotional distress incurred from the death of a loved one, discussing funeral options and arrangements can be difficult. As conversational chatbot technologies become more affordable for small to midsize businesses, expect to see funeral homes offer customers the ability to ask questions and make arrangements with a chatbot, avoiding the need to make an initial call or leave a message.
  • Increased social media use:  Statistics show that even in the end-of-life sector, traditional marketing is slowly being replaced by social media presence. As this trend continues, expect funeral home software to allow the automated publication of obituaries and remembrance content to social media platforms.