---
description: Discover and compare Customer Satisfaction Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Satisfaction Software for Windows - Price comparison & Reviews - Capterra Ireland 2026
---

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# Customer Satisfaction Software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [Merchant Centric](https://www.capterra.ie/software/183975/merchantcentric) — 4.8/5 (11 reviews) — Control your online reputation and use it to build your brand and sales with insights for Marketing and Operations.
2. [AirVote](https://www.capterra.ie/software/199773/airvote) — 4.9/5 (11 reviews) — AirVote QR smileys help business owners monitor service levels thru customers' eyes. Self-service. Free forever for moderate use.
3. [Kiamo](https://www.capterra.ie/software/200863/kiamo) — 4.2/5 (11 reviews) — Kiamo is a Cloud omnichannel solution for contact centers wishing to optimize the efficiency of their Customer Relations.
4. [Maqsam](https://www.capterra.ie/software/1068941/Maqsam) — 4.5/5 (11 reviews) — Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience.
5. [Explorance BlueX](https://www.capterra.ie/software/19645/Explorance-BlueX) — 4.8/5 (10 reviews) — Flexible, branded customer service and CX surveys—simple to build, fast to launch, and powerful enough to unify customer feedback.
6. [PrediCX](https://www.capterra.ie/software/170825/predicx) — 4.6/5 (10 reviews) — The AI platform that automatically analyses your customer data in real time.
7. [Diabolocom](https://www.capterra.ie/software/181150/diabolocom) — 4.9/5 (9 reviews) — As a telecom operator and cloud software vendor, we empower Customer Service \& Sales teams to effectively handle all interactions.
8. [Engage 365](https://www.capterra.ie/software/1023023/engage-365) — 4.1/5 (8 reviews) — Drive lasting customer loyalty with Engage365, a Customer Engagement solution powered by Microsoft Dynamics CRM.
9. [Merren](https://www.capterra.ie/software/1035625/merren) — 4.6/5 (8 reviews) — AI-Led Customer Research Platform. Maya AI conducts real-user interviews in multilingual and conversational format.
10. [MFour Studio](https://www.capterra.ie/software/1043645/mfour-studio) — 5.0/5 (8 reviews) — MFour Studio is a vertically integrated platform that provides businesses with survey + real-time app, web, and location consumer data.
11. [ServiceTonic](https://www.capterra.ie/software/112516/servicetonic) — 4.7/5 (7 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
12. [RaveCapture](https://www.capterra.ie/software/153533/RaveCapture) — 4.4/5 (7 reviews) — RaveCapture is a review and UGC platform that helps businesses collect, manage, and showcase customer feedback.
13. [Howazit](https://www.capterra.ie/software/153612/howazit) — 4.5/5 (6 reviews) — Collect customer feedback at relevant touchpoints, measure customer experience, and then take smart actions based on collected feedback
14. [Industrytics](https://www.capterra.ie/software/1018497/industrytics) — 4.3/5 (6 reviews) — 360° Decision Intelligence for your company. Achieve your business goals with the help of a 360° overview and AI for SMEs.
15. [Sphinx iQ3](https://www.capterra.ie/software/124250/survey-shaker) — 4.4/5 (5 reviews) — Guide your decisions with Sphinx iQ3: expert multi-channel questionnaires, statistical and textual analysis, interactive reports.
16. [NinjaChat](https://www.capterra.ie/software/1026964/ninjachat) — 4.6/5 (5 reviews) — NinjaChat is a Live Chat Software. Helps to engage your website visitors by integrating your live chat with multi-channel communication
17. [VARTA](https://www.capterra.ie/software/185132/customer-communication-management) — 4.7/5 (3 reviews) — FCI CCM’s VARTA platform offers AI-driven, compliant, and personalized customer communication for banks, driving engagement and growth.
18. [Guest Suite](https://www.capterra.ie/software/196590/guest-suite) — 4.7/5 (3 reviews) — Boost your online reputation and local visibility with our customer review management and local marketing tool.
19. [Odigo](https://www.capterra.ie/software/196966/odigo) — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries
20. [TouchPoint Survey Software](https://www.capterra.ie/software/130761/touchpoint-survey-software) — 4.5/5 (2 reviews) — Web-based, customer survey solution with survey authoring, question \& answers library management, reporting, mobile devices support.
21. [Tatvam](https://www.capterra.ie/software/185479/tatvam) — 4.5/5 (2 reviews) — A customer feedback analysis and management product. Tatvam helps you, monitor, analyze, and gather insights about your business.
22. [Surveyed](https://www.capterra.ie/software/1031282/surveyed) — 5.0/5 (2 reviews) — Surveyed is designed to help businesses make product reviews come alive with video or text feedback from actual \& authentic customers.
23. [SurveySensum](https://www.capterra.ie/software/188833/surveysensum) — 5.0/5 (1 reviews) — SurveySensum is a customer feedback platform that helps businesses gather insights from their customers.
24. [Verint Voice of the Customer](https://www.capterra.ie/software/210302/foresee) — 2.0/5 (1 reviews) — CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform.
25. [IntouchSurvey](https://www.capterra.ie/software/211342/intouchsurvey) — 5.0/5 (1 reviews) — Collect Voice of Customer data with flexible survey software, and close the loop on every customer interaction.

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## Related Categories

- [Live Chat Software](https://www.capterra.ie/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.ie/directory/30092/survey/software)
- [NPS Software](https://www.capterra.ie/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.ie/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/30541/customer-satisfaction/software)
- [All Categories](https://www.capterra.ie/directory)

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Banks gain a 360-degree view of customer behavior, reduce operational costs, and deliver timely, relevant experiences that drive engagement, retention, and growth. Partner with FCI CCM to centralize communications, strengthen customer relationships, and drive measurable revenue growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6386f08a-5f59-4041-b483-15d3861c5cea.png","url":"https://www.capterra.ie/software/185132/customer-communication-management","@type":"ListItem"},{"name":"Guest Suite","position":18,"description":"We help businesses boost their local visibility and build customer trust — especially through online reviews.\nOur solution lets you collect, respond to, analyze, and share customer reviews on Google, TripAdvisor, Pages Jaunes, Trustpilot, and many more… The best part? It’s all 100% automated.\n\nOn average, our clients see a 200% increase in Google reviews within just one year. Even better — over 90% of the reviews collected through our platform are positive! We give a voice to your satisfied customers ⭐️\n\nBeyond review management, Guest Suite is also a complete local marketing tool. You can manage all your business profiles — including your Google Business listings — and optimize them for stronger local SEO.\n\nWhether you’re an independent business or manage a multi-location network, boost your local visibility and drive more traffic to your stores with Guest Suite!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/271717a0-9fef-4a4c-a2b5-fd3cd54f339b.png","url":"https://www.capterra.ie/software/196590/guest-suite","@type":"ListItem"},{"name":"Odigo","position":19,"description":"Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. 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Opinionmeter's native survey apps support iOS (Apple), Android & Windows devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be0b8983-72d9-458d-b329-394bea7e67c9.png","url":"https://www.capterra.ie/software/130761/touchpoint-survey-software","@type":"ListItem"},{"name":"Tatvam","position":21,"description":"Introducing Tatvam, the ultimate weapon for customer feedback analysis and management! It's like having a secret spy in your business, except instead of sneaking around in a trenchcoat and sunglasses, it's a sleek software that monitors and analyzes every little thing your customers have to say.\n\nWith Tatvam, you can finally get the answers to all of life's most important questions, like \"What do people really think of my business?\"\n\nSo give Tatvam a try and see what all the fuss is about!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dd867920-f203-4ee4-a83e-e4c431929c8a.png","url":"https://www.capterra.ie/software/185479/tatvam","@type":"ListItem"},{"name":"Surveyed","position":22,"description":"With Surveyed, collecting qualitative insights through video responses has never been easier.\n\nIt helps in collecting faster, richer qualitative feedback by combining the power of video with AI-based advanced survey functionalities like targeting, logic and segmentation to get authentic and impactful responses from those who matter most to you.\nVisit us at: https://surveyed.live/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4ed12d0-5025-45f0-91d7-67d347851ee2.png","url":"https://www.capterra.ie/software/1031282/surveyed","@type":"ListItem"},{"name":"SurveySensum","position":23,"description":"SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc. \n\nSurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real-time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5fa8d56-ecf5-422f-b831-b3748b547d2b.png","url":"https://www.capterra.ie/software/188833/surveysensum","@type":"ListItem"},{"name":"Verint Voice of the Customer","position":24,"description":"Verint® Experience Management™ is a suite of solutions designed to unify and improve the customer experience at scale by enabling cross-functional teams to capture, analyze and act on customer feedback across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ba260c6-442e-439a-9ff7-d29494321012.png","url":"https://www.capterra.ie/software/210302/foresee","@type":"ListItem"},{"name":"IntouchSurvey","position":25,"description":"Nothing travels faster than Voice of Customers (VoC). IntouchSurvey is a survey tool optimized  to help  multi-unit businesses understand the key drivers of customer satisfaction and dissatisfaction. Easily measure your VoC data with a customizable survey builder, custom dashboards, built-in logic, and granular filters. Manage survey health and use fatigue protection to maximize response rates. Use the built-in contact center  to simplify survey deployments and track responses over time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fa9b0e1e-2338-4899-96c5-6943ff3a2f33.png","url":"https://www.capterra.ie/software/211342/intouchsurvey","@type":"ListItem"}],"numberOfItems":25}
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