239 results
Why Capterra is free
Conversations with your customers are an invaluable mine of information.Record, store, transcribe, & retrieve voice calls in the cloud. Learn more about Twilio
The conversations with your customers are an invaluable mine of information. Record, store, transcribe, and retrieve voice calls in the cloud. With Twilio Voice API, conversations can happen anywhere. Make, manage and route calls to a browser, an app, your phone, or anywhere else you can take a call, built the exact call experience you want, deliver quality calls with clear audio and low latency, and monitor calls around the world. Learn more about Twilio

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Ireland Local product
Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business. Learn more about NUACOM
The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive? Learn more about NUACOM

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Capture the full customer journey across teams, and track all of your conversations in one platform, with CallTrackingMetrics. Learn more about CallTrackingMetrics
By combining powerful call tracking and contact center tools, CallTrackingMetrics helps agencies and businesses deliver a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and manage all of your conversation channels, calls, chats, forms, and texts in one platform. More than 100,000 users trust CallTrackingMetrics' omnichannel platform to unify communications for their marketing, sales, and service teams. Learn more about CallTrackingMetrics

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent is a fully-featured Help Desk software with over 195+ compatible integrations. Streamline all communication channels and manage them from a single shared company inbox. Enjoy social media integrations, unlimited ticket browsing history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Start with a 14-Day free trial, no credit card needed, no contracts. Learn more about LiveAgent

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
#1 online CRM with call recording. Over 8 million businesses use Bitrix24 as their cloud PBX and CRM. Learn more about Bitrix24
Looking for CRM with voice recording? That's Bitrix24. Bitrix24 records both incoming and outbound phone calls. If you'd like to forward phone call to your number or mobile phone and have the conversation recorded anyway, our CRM lets you do that. Learn more about Bitrix24

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Learn more about CloudTalk
CloudTalk is a VoIP phone system built for modern companies. Over 2,500 businesses — including DHL, Yves Rocher and Glovo — rely on CloudTalk for its superior call quality and call recording capabilities. Make things easier for your call center managers with 70+ advanced call monitoring features. CloudTalk automatically generates a library of easily-accessible call recordings for your agents’ reference. Improving customer interactions has never been easier! Try a 14-day trial, absolutely FREE. Learn more about CloudTalk

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
- Level jump rep performance and development - Accelerate revenue and successful outcomes - Capture 'voice of the market' Learn more about Refract
Close More Deals - Remotely. Refract unlocks the black box of revenue intelligence - analysing calls, demos and meetings to level jump rep performance, accelerate revenue and successful outcomes and deliver strategic business intelligence locked in conversations. Learn more about Refract

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Yodel is the phone system that unites all your communication in one place that your team already loves Slack! Learn more about Yodel
Yodel.io is the hassle free business phone solution. With Yodel, you can empower your team with easy to use and GDPR compliant call recording and transcriptions. Start, pause, and end your voice recording with ease, and easily access call recordings and transcripts within the Yodel platform. Get started with a free trial today! Learn more about Yodel

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Zendesk is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Learn more about Zendesk

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat, and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University, and DHL. Learn more about Freshdesk

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
#1 Business VoIP Provider 2021. All Inclusive: Voice, Video and Collaboration. Learn More!
The RingCentral Office Automatic Call Recording feature easily enables recording of your inbound and outbound calls. It's easy to setup! With just a few clicks, admins can enable this feature for one or multiple users. Save as much as 100,000 recordings per account! Recordings can be downloaded for review and playback, and are emailed automatically to users. Learn more about RingCentral MVP

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
World's leading cloud-based call center software. Call recording, monitoring, analytic routing and customer-centric features.
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and features like call recording, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions. Learn more about Talkdesk

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers. Learn more about GoToConnect

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE CXone Recording provides secure, full-featured call and screen recording for audio and digital channels to satisfy contact center compliance and quality needs.  Adhere to compliance regulations with capabilities to meet GDPR, PCI and HIPPA standards, including encryption, automated and on-demand masking, consent-based recording, extensive retention options, and Key Management. Learn more about NICE CXone

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Gong records and analyzes your team’s calls via web conferencing and phone, and surfaces recommendations to help you win more deals.
Gong unlocks your most value data set — your customer conversations — by recording and analyzing your team’s calls made via web conferencing, dialers, and phone. However you makes calls or whichever CRM software your team relies on to track sales: Gong integrates with it. Gong empowers your entire go-to-market organization with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals. Learn more about Gong.io

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Dialpad modernizes communication technology, putting voice, messaging, meetings, and video on any device.
Dialpad Sell is an effective sales dialer for sales organizations of any size. Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency. With features like Real-Time Recommendations, answers to common prospect questions pop up when specific keywords are mentioned during an active call. Direct integrations with other essential tools like Salesforce, G Suite and more means accurate activity logging, whether your reps are at their desks or out in the field. Learn more about Dialpad

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Cloud Contact Center and Call Recording with Practical AI - Inbound, Outbound, ACD, IVR, 4 Dialers, Chat, Call Recording, and CRMs.
Five9 Call Recording Software helps track, retain and report on every conversation in your call center. Use the recordings for agent training purposes, to monitor performance, and to ensure quality of service. The software includes robust filtering capabilities to quickly identify any recordings that require review. FTP support allows you to retain and store calls for compliance or agent training purposes. Automatically sync with all leading CRMs. See why 2000+ customers trust Five9. Learn more about Five9

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard. Learn more about ExecVision

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. Learn more about CallHippo

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Drive exceptional productivity and smarter engagement with the #1 Sales Engagement Platform.
Outreach frees sales teams to focus on what matters: engaging customers. Our platform enables teams to stand out and connect with prospects and customers in meaningful ways. Outreach brings to light what resonates best, so you can create a playbook for your entire teams success. From startups to enterprises, companies rely on Outreach to simplify the path to predictable revenue. Learn more about Outreach

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance.
Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance. Aircall's cloud phone solution automatically records and stores every call your team makes and receives so that you can make informed decisions, on the fly. Join 9,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and more. Learn more about Aircall

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat.
Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
A cloud-based communication platform that helps businesses manage calls, chats, audio/video web conferencing, and screen sharing.
MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other via their preferred method of communication. MiCloud Connect lets you move your communications and collaboration to the cloud with confidence. Learn more about MiCloud Connect

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
3CX is an open standards IP PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost. Choose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution. Learn more about 3CX

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
8x8 is the global leader in cloud communications and has transformed more than 47,000 businesses in over 100 countries.
8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps to improve collaboration on any device, anywhere. 8x8 Virtual Office integrates with leading business solutions such as Salesforce, Zendesk and NetSuite. Delivered in the cloud, sets up in minutes and is easily managed from any device. Learn more about 8x8 X Series

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
CallSource is the industry leader for call management solutions that can replace or can enhance your existing phone service solution.
You cannot improve what you don't measure - and we can help you track your businesses phone calls so you can save money and improve your marketing effectiveness. CallSource records the calls, is fully compliant with the highest standards of care including HIPAA. Track your teams effectiveness by having us document, record, and score your calls today. Learn more about CallSource

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Transforming your customer experience through a simple communication solution that seamlessly works with your leading business tools.
Use Ringover¿s call recording software to easily record, play back, download and store your inbound and outbound business calls. Improve the quality of your customer service and the performance of your support and sales teams or simply retain conversation recordings to comply with the law. From only £17 per month. Learn more about Ringover

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Wingman is a conversation intelligence tool that helps sales teams with pipeline visibility, actionable insights, & real-time coaching.
Wingman is a call recording software that packs a punch. It uses the power of AI to automatically record and transcribe every video and audio call on your calendar. It assists sales reps in taking better notes and summarise calls by allowing them to bookmark key moments during the live call. You can access the call recording as soon as the call ends and analyze the call for meaningful insights automatically identified by the AI. Learn more about Wingman

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, and leading CRMs. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Learn more about Kixie PowerCall

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.
Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more informati Learn more about SalesLoft

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
RingCentral Contact Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you.
RingCentral Contact Centre cloud solutions and call centre software, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. With its comprehensive feature set, you can resolve issues faster and more effectively and increase customer loyalty. Highlights include advanced skills-based routing; queuing and distribution; agent and supervisor capabilities; analytics and reporting; third-party integrations. Learn more about RingCentral Contact Center

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
PhoneBurner is a Power Dialer and Sales Acceleration Platform with Call Recording, Smart Lead Distribution, and Real-Time Reporting.
Call Recording and Power Dialing in One Powerful Software! We're so confident you'll have more LIVE conversations with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) Record calls automatically 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use! Learn more about PhoneBurner

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
The CallRail marketing platform helps businesses market smarter, drive more quality leads and centralize communications.
The CallRail marketing platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 175,000 businesses, CallRail easily fits into existing workflows, integrates with major marketing and sales software, and scales with each customer’s needs as they grow. Learn more about CallRail

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
VanillaSoft empowers sales teams to respond to leads faster, engage consistently, and develop more qualified opportunities.
VanillaSoft, the industry's most successful sales engagement platform, empowers sales teams to respond to leads faster, interact more consistently, and generate more qualified sales opportunities. Thousands of users employ VanillaSofts sales cadence automation to drive speed-to-lead, persistency, productivity and revenue-per-rep. Learn more about VanillaSoft

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Close is the all-in-one sales engagement CRM designed to help SMBs turn more leads into revenue.
Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. At Close, were dedicated to the business of the future: smart, agile teams who work remotely. If you're a tech-enabled team who needs to scale without overpaying for enterprise software, you've found the right sales tool. Close lets you email, call, and text your leads, all without add-ons. Packed with productivity tools like task reminders and Power Dialer, you'll reach more leads and follow up more often. Learn more about Close

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday.
ChaseData CCaaS software offers leading-edge technology and value for call centers with 5 or more agents. Superior performance, support service, and user-friendly interfaces make ChaseData CCaaS the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third-party applications. Contact us today to request a free demo. Learn more about ChaseData CCaaS

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
Genesys Cloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. Genesys Cloud is simply powerful and powerfully simple. Learn more about Genesys Cloud CX

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. Learn more about UJET

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Cloud-based business phone system with call automation, auto-dialer and call tracking for SMBs.
Novocall is a call automation software with call recording features that provide in-depth insights to helps businesses improve their customers' experience. Understand how your call representatives engage with customers in a call and identify areas for improvement. Track your entire customers¿ journey from marketing source to phone conversations with our powerful call reporting. Integrates with CRM you¿re already using. Getting started is easy. Trusted by 2,000+ companies worldwide. Learn more about Novocall

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more Learn more about Toky

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Myphoner is a cold outreach platform for B2B sales teams to follow up on prospects and close more deals in a simple and efficient way.
Myphoner's fresh take on cold outreach enables teams to follow up on B2B prospects simply. Whether your team does cold-calling, warm-calling, scheduling, inside sales it's all about following up. Myphoner's unique queue and scheduling system will let your team contact and follow-up with ease and efficiency. Our unique set of tools make it easy to manage a team of any size from 5-80+, helping them focus on calls and managers cut their admin down. Learn more about Myphoner

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions.
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line Learn more about InfoFlo

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
Lifesize combines best-in-class, cloud-based video conferencing services with integrated equipment to help you present your business in the best light. Recognized as a Meeting Solutions Visionary by Gartner and as Frost & Sullivans Cloud Video Conferencing Vendor of the Year, Lifesize leads the industry in customer satisfaction with the worlds first 4K video conferencing solution and 4K service architecture. Lifesize sets a new standard for video collaboration. Learn more about Lifesize

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
JustCall is a cloud-based phone system for sales and support teams to make, receive, log or record calls directly from desktop or phone
Switch to a single platform for all your customer communication and workflow automation needs for buttery smooth customer interactions. Get real-time AI-powered call insights to coach agents at scale. It’s easy to set up and requires no hardware or IT support. - Make, receive and track phone calls and SMS - Set up workflow automation with 100+ native integrations. - Coach better with analytics, recordings & more Get 70% discount on your first month ?? We can help you set up in > 5 minutes! Learn more about JustCall

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
Calabrio ONE elevates contact center WFO with its seamlessly embedded analytics tools. By bringing together call recording, quality management, workforce management and voice-of-the-customer (VoC) analytics into one fully-integrated software suite, we help companies put their customers first. Integrated analytics helps business users of all backgrounds easily analyze and act upon the data gathered every day in the contact center. Learn more about Calabrio One Suite

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Playvox, an Agent Optimization Suite for customer service teams to evaluate, improve & inspire agent performance in an automated way.
Playvox equips modern businesses and BPOs with the most comprehensive, collaborative and insightful agent optimization suite of Quality Assurance, Performance Management, Coaching, Learning, VoC, WFM, and Agent Motivation software. Our automated and centralized solutions integrate with your existing platforms and empower agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and revenue generation within hours. Learn more about Playvox

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Call tracking solution that helps businesses record phone conversations, gauge lead quality, track caller activities, and more.
Convirza is the first enterprise call tracking and call optimization platform. We combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technology and sophisticated algorithms to gauge lead quality, measure conversions and take action with fully-baked marketing automation. We help sophisticated marketers make better decisions, improve close rates and increase revenue. Learn more about Convirza

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
A cloud based phone system that includes Call Recording as a free feature with our system
FluentStream has integrated Call Recording as one of the 90+ features in the business phone system. As an innovative leader in business communications, FluentStream has reinvented business phone systems. When features like voicemail and call forwarding are so easily accessed, its clear that FluentStream is transforming business communications. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Learn more about FluentStream

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
Asia’s largest cloud communication platform helping 4k+ firms improve customer engagement via calls & SMS for sales & support teams.
Exotel is Asia’s leading customer engagement platform, transforming the CX efforts of 4500+ businesses. Enterprises like Flipkart, Ola, Gojek & more use Exotel to handle peak periods of customer-agent engagement, thanks to its reliability. Exotel's remote-ready solution for cloud telephony, SMS or VoIP can be deployed in 30 minutes to support distributed sales & support teams. Use its customised industry solutions & patented products to transform 2FA, whisper or barge into calls and more. Learn more about Exotel

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording
800response provides a comprehensive and affordable SaaS lead generation, lead tracking, and interactions analytics software solution.
Lead Generation, Tracking & Customer Data Capture: 800response provides a comprehensive lead generation, lead tracking, and interactions analytics SaaS software solution to manage top-of-the-funnel lead generating practices, and allows for focused tracking and targeted nurturing of these valuable leads with customer profile data and interaction analytics. Learn more about 800response

Features

  • Recording
  • On-Demand Recording
  • Scheduled Recording
  • Archiving & Retention
  • Call Recording