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Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing. Learn more about Twilio
Twilio APIs let you update your phone menu on demand, with full control of your phone tree and routing logic. Create custom greetings, collect speech and DTMF input, and route callers to the best available agent, all with pay-as-you-go pricing. Learn more about Twilio

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
RingCentral Call Centre delivers omnichannel capabilities that let customers decide how they want to engage with you. Learn more about RingCentral Contact Center
RingCentral Call Centre, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. Provision, manage, and gain insights anywhere with advanced administrative and analytics tools. Initiate instant employee moves, adds, and changes, even when you¿re on the go. Simplify multi-site and number management and get a visual view of your IVR for easier editing. Learn more about RingCentral Contact Center

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Build the most intuitive and efficient IVR flows with Call Center Studio’s next-gen capabilities. Learn more about Call Center Studio
Interactive Chat Response (ICR) systems, IVR Script Designers, Dependency Tracking, speech-to-text, and text-to-speech features - you name it. Everything you need to build the perfect IVR designs is at your fingertips with Call Center Studio’s all-in-one CCaaS! Learn more about Call Center Studio

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Complete cloud platform for creating smarter customer engagement solutions in house, whether you are a service provider or enterprise. Learn more about Inference Studio
Inference Studio is the complete cloud platform for creating smarter customer engagement self-service solutions in house whether you are a Service Provider, Partner or Enterprise. Using the latest cloud technologies, Inference provides a comprehensive App library with the ability to easily design your own solutions that include Speech Recognition, Text-to-Speech, Voice Biometrics and Conversational SMS. Learn more about Inference Studio

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Ireland Local product
Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business. Learn more about NUACOM
The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive? Learn more about NUACOM

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage. Learn more about Talkdesk
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and robust IVR capabilities, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions. Learn more about Talkdesk

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Zendesk offers a fully integrated call center built right into its support platform. Learn more about Zendesk
Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster. Teams that use Zendesk see a 20% reduction in support costs and a 27% increase in agent productivity. If you already have a call center, you can seamlessly integrate it with an API connection to our help desk. Learn more about Zendesk

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent can help you integrate a call center functionality into an all-in-one multi-channel help desk solution. Centralize phone calls from your website or landline into a single place. Choose your VoIP provider, connect unlimited SIP trunks and local numbers, route and record calls. With LiveAgent, providing world-class customer service is easy. Start your free trial, no credit card required. Learn more about LiveAgent

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution. Learn more about GoToConnect
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers. Learn more about GoToConnect

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Bitrix24 #1 free business phone system and CRM in one used by 8 million businesses worldwide Learn more about Bitrix24
Bitrix24 #1 free business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 8 million businesses worldwide! Learn more about Bitrix24

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Learn more about CloudTalk
CloudTalk is a premier phone system with smart, easy-to-setup IVR. Over 2,500 businesses — including DHL, Yves Rocher and Glovo — rely on CloudTalk for its superior call quality and unparalleled range of features. Make things easier for your sales and customer support teams with 70+ advanced calling features, including a sophisticated yet easy-to-use call flow designer. It’s the perfect phone system for mid-sized companies looking to grow. Try a 14-day trial, absolutely FREE. Learn more about CloudTalk

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control. Learn more about Genesys Cloud CX
Genesys Cloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. Genesys Cloud is simply powerful and powerfully simple. Learn more about Genesys Cloud CX

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution Learn more about LiveVox
LiveVox’s Advanced IVR System maximizes each customer call opportunity by accessing unified customer data from LiveVox’s CRM. Their IVR modules enable extended self-service and intelligent routing while using AI to capture customer profile information and self-submitted data to drive customers through the best flows. All customer information captured during IVR interactions is seamlessly presented on agent screens upon connection to help agents serve customers faster and more efficiently. Learn more about LiveVox

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Freshcaller’s IVR system is built for customer support teams and inbound call centers. It offers phone numbers in 90+ countries. Learn more about Freshdesk Contact Center
Freshcaller’s IVR module is built to make work easier for support, sales, IT, and HR teams. Being a cloud-based phone system, Freshcaller brings together the best of legacy features like single and multi-level IVR, and modern cloud capabilities like Speech-enabled IVR and IVR CSAT to help you set up your business phone system. Freshcaller offers phone numbers in 90+ countries, requires zero phone hardware, and can be set up instantly. Learn more about Freshdesk Contact Center

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Speech recognition, Understanding, Human-sounding speech, Custom menus, Visual IVR, Multilingual capabilities Learn more about ROUTEE
Routee is a Web and API cloud solution that reduces digital costs, increases conversion rates, generates new leads, and makes it easy to cross and upsell. We achieve all of the above by Messaging, Voice, Verification, Phone Numbers. Using Cloud IVR is an effective way to enhance your customer communications, which can mean higher conversion levels. Let your customers talk to your IVR, collect useful insights and maximize the performance of your call center. Learn more about ROUTEE

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Global Call Forwarding provides toll-free and local numbers from more than 160 countries. Learn more about Global Call Forwarding
Global Call Forwarding provides toll-free and local numbers from more than 160 countries. Make & receive calls using our softphone app or any other device. You can easily manage your virtual phone number(s) through an online portal or contact technical support 24/7 for assistance. We are trusted by thousands of multinational brands globally. Global Call Forwarding is owned and operated by United World Telecom (UWT), founded in 1996. We are headquartered in Delray Beach, Florida, USA. Learn more about Global Call Forwarding

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
contactSPACE is a powerful contact centre software solution featuring an intuitive IVR module. Learn more about contactSPACE
contactSPACE is an all-in-one contact centre software solution featuring a powerful self-service IVR module. Deliver a seamless customer experience, providing information, routing calls, and even taking PCI-compliant payments, all without the need to speak to an agent. Unlock incredible agility - contactSPACE IVR can be created and optimised on the fly, with no need to rely on external support. Learn more about contactSPACE

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Yodel is the phone system that unites all your communication in one place that your team already loves Slack! Learn more about Yodel
Yodel.io is able to enhance caller experience through intelligent voice IVR. This technology interacts with your callers, and gathers information as they speak in real time, while providing your team with a live transcription. Calls will then be automatically routed based off of what callers are saying, helping calls get to the right team member, right from the start. Learn more about Yodel

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Eliminate waiting time and improve your daily operations by adding IVR to your call flow using TalkChief. Learn more about TalkChief
No more waiting time, your clients can reach the right destination without having to wait. Set up your IVR with TalkChief, upload your media music, and configure your line options now. Add IVR to your call flow to get the best of your operations. Learn more about TalkChief

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Inbound/Outbound IVR and ACD Software. Highly configurable. Integrates well with existing systems. Easy to deploy & Easy to manage. Learn more about VoiceGuide IVR
Fully featured Inbound/Outbound IVR and ACD. Easy to deploy. Easy to manage. Ready to use IVR function modules let you create and administer IVR callflows without programming. Graphical callflow designer. Advanced outbound campaign management GUIs. Highly configurable. Integrates well with existing systems. Cost-effective for smaller installations while providing option to scale up at any time. Free evaluation download available. Learn more about VoiceGuide IVR

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience. Learn more about Voxco IVR
Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). Learn more about Voxco IVR

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Reduce costs and improve customer satisfaction. Enable callers to quickly get results - through self-service or live-agent assistance.
NICE CXone Interactive Voice Response software system (IVRS) is voice self-service that accelerates resolution, improves routing and cuts costs with automation. It leverages natural speech to collect caller information and determine optimal handling for an improved customer experience. CXone IVR offers centralized administration enabling immediate response to dynamic business conditions and customer journey optimization. Learn more about NICE CXone

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
Five9 Intelligent Virtual Agent (IVA) leverages conversational AI technology to deliver answers to common questions. Five9 IVA helps businesses with high call volumes augment their agent teams with a digital workforce to handle routine inquiries. With Five9 IVA you can build self-service applications that use the most powerful conversational AI engines. Learn more about Five9

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. Learn more about CallHippo

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe. Learn more about VoIP.ms

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Stop wasting your team's precious call time doing something an IVR menu can handle better.
Stop wasting your team's precious call time doing something an IVR menu can handle better. Aircall's instant IVR solution allows you to quickly set up your ideal welcome message and call routing options with an easy-to-use drag and drop admin interface. Join 9,000+ companies that trust Aircall to strengthen their customer relationships with first-class call center features like: SMS, advanced call routing, analytics, call coaching, live feed, and other collaborative features. Learn more about Aircall

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more...
Interactive Voice Response (IVR). Press 1 for Sales, Press 2 for... Ringover's key-based call routing allows you to efficiently direct your callers to the exact department or employee they are trying to reach or enable the caller to hear messages with the information they require such as office hours, FAQs and contact details. Integrate and make calls from your CRM. From only £17 per month. Learn more about Ringover

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Workiz provides an easy-to-use platform which allows service pros to manage their scheduling, invoicing, payment processing, and more.
With Workiz, home service pros can grow their business by ditching antiquated business management methods such as pen and paper, Excel spreadsheets and Google Calendar. Workiz provides an easy-to-use platform which allows you to manage your scheduling, invoicing, payment processing, and much more. Learn more about Workiz

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, and leading CRMs. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Learn more about Kixie PowerCall

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail, email, SMS, manage contacts and close more sales.
PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! Learn more about PhoneBurner

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Making business communications feel as natural as communicating with friends.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before. Learn more about MessageBird

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. Learn more about UJET

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more Learn more about Toky

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Leading global provider of AI-powered omnichannel cloud contact center software.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software that can be deployed quickly and nimbly by business userswithout costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots. Bright Pattern allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management. Learn more about Bright Pattern

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line Learn more about InfoFlo

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Easily create IVR projects using our drag & dop designer!
Auto-attendant, Customer Satisfaction surveys, Call back, Agent Management tools, IVR outbound automatic campaigns... these are just some examples of what you can build with our Cally Square IVR Designer! Furthermore Cally Square is integrated with TSS and ASR technologies like iSpeech, Google, AWS Polly, Lumenvox and Tilde. You can create various speech-enabled services and improve customer experience! Learn more about XCALLY

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
JustCall is a cloud-based phone system for sales and support teams to make, receive, log or record calls directly from desktop or phone
JustCall is a cloud-based phone system that allows businesses to collect phone numbers from 58 countries and make them appear local digits to their clients. The system makes it possible for you to appear more local to your international customers and prospects, helping you build trust and gain their confidence. JustCall gives you the platform your need to manage your international customers in a unified location, communicate with them with a simple and straightforward solution. Learn more about JustCall

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.
With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance. Learn more about FluentStream

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Improve your call center technology and discover a UCaaS platform packed with capabilities and omnichannel conversation intelligence.
By combining powerful call tracking and contact center tools, CallTrackingMetrics helps agencies and businesses deliver a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and manage all of your conversation channels, calls, chats, forms, and texts in one platform. More than 100,000 users trust CallTrackingMetrics' omnichannel platform to unify communications for their marketing, sales, and service teams. Learn more about CallTrackingMetrics

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide.
NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone. Interactive Voice Response (IVR) system interacts with callers, gathers information, and routes calls to the appropriate recipient. Callers can be provided with self-service options as well as the ability to request a call back while retaining their place in the queue. Learn more about Vonage Contact Center

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Asia’s largest cloud communication platform helping 4k+ firms improve customer engagement via calls & SMS for sales & support teams.
Exotel is Asia’s leading customer engagement platform, transforming the CX efforts of 4500+ businesses. Enterprises like Flipkart, Ola, Gojek & more use Exotel to handle peak periods of customer-agent engagement, thanks to its reliability. Exotel's remote-ready solution for cloud telephony, SMS or VoIP can be deployed in 30 minutes to support distributed sales & support teams. Use its customised industry solutions & patented products to transform 2FA, whisper or barge into calls and more. Learn more about Exotel

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.
Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to Learn more about Connect First

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SFDC, and MS Dynamics. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics. Learn more about 3CLogic

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Innovative, reliable, easy-to-use, and quick-to-deploy all-in-one cloud contact center solution on the market.
wolkvox is the most innovative, reliable, easy-to-use, and fast to implement all-in-one cloud contact center solution on the market, delivering its service in the SaaS model. Its omnichannel predictive dialer, speech analytics, intelligent routing, and a graphic interface (Diagram Studio) to develop voice routing, interaction, and chat stand out. Its variable expense model adjusted to operational fluctuations and constant innovation. Learn more about wolkvox

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Cloud Contact Center Software deployed instantly. Full API based. CRM plugins. Connect real or virtual agents.
ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture. ZIWO connects 145 countries globally, including the GCC, so that users can instantly expand their reach in new geographies. Learn more about ZIWO

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops. Learn more about Sharpen

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
A communication platform for your unique customer journey. When Zoom, Teams, and the rest don't quite work for your business.
A communication platform for your unique customer journey. When Zoom, Teams, and the rest don't quite work for your business. Spoke is a flexible communication platform that gives you control of every conversation, anywhere, anytime, on any device. Bring relevant information and context, usually reserved for the customer service team, out to every employee on any device. Replace your traditional PBX with a modern alternative on Twilio, fully integrated into Twilio Flex. Learn more about Spoke Phone

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
CloudCall create innovative technology that makes business communications easier, quicker and more powerful.
CloudCall create innovative technology that makes business communications easier, quicker and more powerful. Through providing advanced software that integrates with CRMs, our users can manage their communications in the same space as their data, providing insight that has the power to transform the way they work. Learn more about CloudCall

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Channels is a data-driven IVR Software with free Web calls for you and your customers along with multiple other features.
Channels is an innovative IVR Software. We give you Web call - the customer can call you easily with one click from your company’s website. Channels integrates with platforms like Shopify, Magento, Pipedrive, and more. Other features include the display of customer details before a call, One-click Chrome extension, Call widget, Mobile App, Call Recordings, Live-listening, and more. Take the free option and try some of these features. Or, have them all with a full offer! Learn more about Channels

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
The effective, affordable, and easy-to-use IVR solution, AVOXI. See how easy it can be when you try risk-free!
The AVOXI IVR solution is easy to use and extremely affordable - included with any virtual phone number at no extra cost. Associate an IVR with toll free, local, or non-geographic numbers from 170+ countries. Set up unlimited menus, multi-level IVR functions, etc. Learn more about AVOXI

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Centre Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management