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Order Management Software

Order Management software enables the management of orders from initial acceptance to shipment of a finished good.

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For retailers, wholesalers & multichannel brands trading over $1M. Brightpearl handles order management, fulfillment and much more. Learn more about Brightpearl
For retailers trading over $1M, an advanced Retail Operating System designed to automate order processing and order fulfillment as well as handling inventory management, planning, reporting, warehouse management, accounting and shipping. Our customers save on average 2 months per year by automating more workflows, like picking the most efficient fulfillment center for orders, splitting orders, automating dropshipping, fulfilling from multiple locations, creating purchase orders and more. Learn more about Brightpearl

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
NetSuite order management automates order management, returns, and exchanges, providing a flawless, flexible fulfillment strategy. Learn more about NetSuite
NetSuite Order Management automates and manages the life cycle of an order — from the moment a customer places an order, to delivery, to post-sales service. It ensures accurate recordkeeping, covering order capture and validation, order release, shipment confirmation, customer communication and settlement. NetSuite Order Management also supports complex processes such as split shipments and drop ship, track and manage the flow of information ensuring orders move quickly and efficiently. Learn more about NetSuite

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Despatch Cloud provides 1000+ of the world's most-recognisable brands with the software to support their online fulfilment. Learn more about Despatch Cloud
Ever found yourself indulging in an online shopping spree? (Who hasn't, right?) Chances are, we've already crossed paths. We provide 1000+ of the world's most-recognisable brands with the software to support their online fulfilment. Whether you're craving a smoother route to ship, manage orders, and handle inventory. Or you're aiming to amplify your shipping capabilities, expand courier options, and seamlessly integrate with various marketplaces through your current ERP or WMS. We've got the software to help. Despatch Cloud empowers your business with warehousing, shipping, channel and order management. We provide out-of-the-box connectivity to over 100 UK and international couriers, offering over 3,500 shipping services and full support. All this while automatically collecting your online orders from more than 80 of the world's leading marketplaces and e-commerce shopping cart providers. With Despatch Cloud, you have complete control over your fulfilment processes. Learn more about Despatch Cloud

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
K8 is a sophisticated, cloud-based ERP solution that allows you to manage every aspect of your distribution business. Learn more about K8
Adopted globally by a wide range of distributors, merchants and wholesalers, K8 is a scalable ERP solution that configures according to your needs to help your organisation grow. K8 is a sophisticated cloud-based ERP system that allows you to manage every aspect of your distribution business. It has all the tools to fully support your digital strategy and enable you to compete in the modern world providing you with: - Financial control for secure margins - Smart & professional quotations - Optimised warehouse management - Comprehensive stock control - Improved sales & customer service - Fast & easy rebate management Streamline core processes and grow profits with a scalable digital platform that will future-proof your business. Learn more about K8

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Meet the customer-first order management system, built on the #1 CRM to handle your busiest days. Learn more about Salesforce Commerce Cloud
Deliver flexible, omni-channel order management anywhere in the world with Salesforce Order Management. Automate order fulfillment, payment capture, and invoices with supply chain workflows. Accurately view inventory with a single source of truth across all orders and records. Optimize for speed, cost, and other business priorities. Enable buy-online, pick up in store (BOPIS) and curbside pickup capabilities. Learn more about Salesforce Commerce Cloud

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Shipedge is a cloud-based WMS and OMS. The OMS gives you complete channel automation, 70+ integrations, and inventory control. Learn more about Shipedge
Shipedge is a cloud-based Supply Chain Solution for eCommerce companies. Our software enables you to run efficient order fulfillment Omni Channel operations. The Shipedge OMS connects you to your suppliers and your marketing/channels. SynSets (tm) allow you to create bundles on the fly and different listings for each selling channel. With our fulfillment network, we support drop shipping and cross docking. Shipedge uses automatic best rate shipping and order routing to reduce costs. Learn more about Shipedge

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Make ordering seamless with Precoro. Submit requests, set up approval workflows, track order statuses, and more within the tool. Learn more about Precoro
Automate procedures, shorten time-consuming purchasing operations, and easily manage the lifecycle of your orders. Precoro lets you effortlessly create PRs and POs, add items from supplier catalogs, create approval workflows, track the statuses of orders, and complete 3-way matching. Plus, manage your inventory from within the system and receive timely notifications about low stock levels. Precoro integrates perfectly with NetSuite, Xero, QuickBooks, Amazon Business Punch-in, and other tools. Learn more about Precoro

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Inventory and order management for growing businesses. Learn more about Zoho Inventory
Zoho Inventory is cloud-based inventory management software that helps you create and manage both your sales and purchase orders, and track your inventory. You can integrate it with online sales channels like Amazon, eBay, and Etsy, as well as shopping carts like Shopify and many more. https://www.youtube.com/watch?v=yepWzFP_2D8 Learn more about Zoho Inventory

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
B2B Sales and Inventory Simplified. Designed from the ground up to make running a small business faster, easier and more profitable. Learn more about Erplain
Erplain is an innovative and user-friendly inventory and B2B sales management solution designed for SMBs, wholesalers and distributors. Erplain automates the creation of sales orders, invoices, and purchases, helping you save time and reduce errors. Moreover, Erplain updates your stock levels in real-time across multiple locations and distribution channels, ensuring real accuracy. Deep integration with QuickBooks, Stripe and Shopify. > Visit erplain.com and sign up for a free trial today! Learn more about Erplain

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
ReturnGO is one of the most advanced return solutions on the market, trusted by thousands of eCommerce merchants of all sizes. Learn more about ReturnGO
ReturnGO is one of the most advanced return solutions on the market, trusted by thousands of eCommerce merchants of all sizes. Provide your customers with a smooth return experience using a branded return portal that encourages customers to exchange products or receive store credits instead of requesting refunds. ReturnGO focuses on improving your bottom line and lowering reverse logistics costs, as well as increasing customer retention and average order value. Learn more about ReturnGO

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
PrintStream Fulfillment is an intelligent marketing collateral planning and distribution management software system. Learn more about PrintStream Fulfillment
PrintStream Fulfillment is an intelligent marketing collateral planning and distribution management system. The solution is both powerful and flexible with customization tools and web based applications that allow your customers and your fulfillment team to work together seamlessly and efficiently. Whether you need just basic pick & pack fulfillment features or more complex Print-On-Demand workflows PrintStream provides a suite of modules to meet your needs. Learn more about PrintStream Fulfillment

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
ProERP Advanced Order Management Software supports Distributors, Wholesalers & Parallel Importers operating in controlled environments. Learn more about ProERP
ProERP Advanced Order Management Software is specifically designed for Distributors, Wholesalers and Parallel Importers operating in controlled environments. ProERP supports businesses requiring strict adherance to complex business processes and full auditability and traceability requirements such as Pharmaceuticals, Healthcare, Chemicals and more. ProERP key features: - Automates Falsified Medicines Directive (FMD) compliancy and reporting. - Purchase ordering and demand forecasting. - Sales ordering: telesales: item restrictions, upsell, cross-sell. - Scalable: entry to enterprise-level, 10 - 1,000 users. - Integrates with any financial accounting, supplier, customer and third-party system. - Automation and robotics connectivity (e.g.: Kapp, Schaefer, etc.). - Manages high transaction volumes - 35,000+ daily orders. Learn more about ProERP

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.
From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a living, breathing project hub of cross-team collaboration no matter where your work needs to happen. Trello brings joy to teamwork by making it transparent and easily shareable across boards and teams. Learn more about Trello

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
The leading accounting software for small businesses. Instant access to customer, vendor and employee information.
QuickBooks Enterprise (Save Up to 40%) is an end-to-end accounting software that can grow with your business. It provides all the tools your business needs, yet is easy to use. You can organize your books, manage inventory, track sales, and even run payroll, but at the fraction of the cost. With QuickBooks Enterprise, you save thousands of dollars a year vs. comparable solutions. Powerful and flexible, it also comes in editions designed to fit your specific needs. Take a free test drive today. Learn more about QuickBooks Desktop Enterprise

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go.
monday.com's CRM software will help you easily track all your orders, from initial acceptance to the shipment of the finished goods. With colorful views, you'll always know where all your orders stand and what needs to be done. Control every stage of your supply chain, track your orders' progress, delivery times, pipelines, or anything else using our Reports & Dashboards, no coding necessary. Learn more about monday.com

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
ShippingEasy is the easiest online shipping platform for growing businesses, featuring discounted shipping rates and easy automation.
ShippingEasy is the easiest online shipping platform for growing businesses. With ShippingEasy, merchants can access discounted USPS and UPS shipping rates, automate shipping, and get time back to focus on building their business. Robust integrations with all leading online channels allow merchants to manage orders, shipments, and customers from everywhere they sell, all in one easy-to-use platform. Learn more about ShippingEasy

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
With direct integrations to over 100 of the top-selling channels, ShipStation makes it easy to manage all your orders on one platform.
ShipStation Order Management software helps you organize your ecommerce orders easily and effectively. ShipStation provides several ways to manage all of your online orders and automate the many tasks associated with order fulfillment. Gain complete control and insight into all of your orders at every stage of the shipping process regardless of the original selling channel. Save time by automatically applying actions to orders based on the criteria you set. Learn more about ShipStation

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Fishbowl Manufacturing and Inventory Management is a complete order management solution for manufacturers, distributors, & wholesalers.
Fishbowl's order management solution is designed to help you automate your ordering process, reduce costs and maximize profitability. Our real-time data and inventory management capabilities give you the information you need to make quick decisions while maximizing efficiency, while our work automation tools automate your routine tasks so you can focus on what really matters—growing your business. Learn more about Fishbowl

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
JobBOSS², formerly known as E2 Shop, promotes the profitability of scaling job shops by delivering a seamless quote-to-cash solution.
JobBOSS² promotes the profitability of scaling job shops, make-to-order manufacturers, and contract manufacturers by delivering a seamless quote-to-cash solution. A combination of JobBOSS expertise and the E2 Shop software, JobBOSS² has been helping five thousand shops increase profits by eliminating waste and streamlining operations. With an intuitive cloud-based solution and set of native mobile apps, JobBOSS² has all the tools and integrations you need to easily run your shop floor and back office operations. Easily manage the daily demands of your job shop • Take back valuable time with JobBOSS²s job shop • Get real-time visibility into job profitability • Gain accessibility, security, & efficiency with the cloud • Become an ITAR/CMMC-compliant shop Home-made compliance leaves companies more vulnerable to violations. Our JobBOSS² ITAR/CMMC solution is monitored by dedicated data custodians working around the clock to help you. Learn more about JobBOSS²

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Shippo is a multi-carrier shipping management software for ecommerce that helps automate and streamline your shipping end-to-end.
Shippo is a shipping management platform that allows you to integrate and sync orders and tracking information with your store, platform, marketplace, or API. Ship with 40+ international and domestic carriers, including FedEx, DHL, USPS, UPS, etc. and enjoy exclusive pre-negotiated discounts. Generate labels faster, bulk-print at speed, automate returns, sync orders automatically, track shipments and notify customers, add shipping insurance, and more. Learn more about Shippo

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Automate RFQs & POs based on stock levels (or sales orders). Offers detailed information to keep track of incoming shipments and more.
Odoo¿s all-encompassing business solution allows companies to keep track of quotes, the number of orders, the status of orders, as well as expected delivery dates with the utmost ease and simplicity. Save valuable time by setting up specific rules, which automatically send RFQs and POs to suppliers, based on stock levels. Learn more about Odoo

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Scale your SMB operations with Core inventory and order management. Seamlessly track stock levels with multi-channel orders and sales.
Keep track of all stages of order management, from quote to fulfillment to return, in one convenient cloud-based portal. Core captures orders from native integrations with all major eCommerce platforms as well as its own POS application. View order status in real time with Core reports and sales views, and set up task workflows to prompt users to take action in case of delays. Sync stock movements with your financial reporting for a complete accounting, inventory, and order management system. Learn more about Cin7 Core

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
QuickBooks Commerce enables you to manage inventory and orders for your multichannel business and keep track of products.
QuickBooks Commerce enables you to manage inventory and orders for your multichannel business and keep track of your products as you sell and restock across multiple warehouse locations and channels. QuickBooks Commerce allows brands to automate and integrate their commerce platforms and get powerful insights into all their sales data on-demand. Learn more about QuickBooks eCommerce

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Connect your orders and inventory across sales channels and stock locations and simplify order fulfillment
Cin7 connects your orders and inventory across sales channels and stock locations. With built-in EDI and integrations to all the popular eCommerce platforms, marketplaces, accounting tools, and 3PLs in one order and inventory management software, order fulfillment has never been easier. Designed for SMBs, Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, manufacturers, retailers, and wholesalers to operate efficiently as they scale. Learn more about Cin7 Omni

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
SPS Commerce goes beyond EDI technology to take the complexity, cost, and risk out of managing trading partner relationships.
SPS Commerce Fulfillment is an entire team of trusted advisors ready to help you achieve 100% EDI compliance and ongoing success with your retailer, grocer and distributor trading partners. Our full-service solution was created for suppliers, distributors and 3PLs to grow their retail network, meet any EDI requirements and handle fulfillment complexity with ease. Our experts know your systems and can help connect your orders to flow easily through your order-to-cash process. Learn more about SPS Commerce

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing

Order Management Software Buyers Guide

What is order management software?

Order management software facilitates order management from initial acceptance through final shipment. Its core features include order processing, inventory control, product cataloging, and dispatch management. These solutions help businesses coordinate their supply chain operations, as well as manage multichannel sales strategies. Additionally, these systems offer features like payment processing, multichannel marketing, and customer relationship management. 

This software category is related to eCommerce software , order entry software , and inventory management software .

The benefits of order management software

These days, stores (both traditional and online) are facing challenges related to increasing marketing channels, faster delivery expectations, and complex supply chains. To stay competitive, it's important for merchants to ensure that orders are filled and dispatched promptly and precisely. Order management software helps businesses shorten their order delivery times and gain greater control over associated processes. These systems offer benefits including:

  • Better customer service:  Order management software provides real-time status updates for customers, allowing them to anticipate their delivery. The software stores details such as delivery address and payment mode when a new customer enters their information for the first time. This eliminates the need for the same customer to re-enter the information for future orders, letting them check out faster. 
  • Reduced order processing errors:  It's easy for errors to happen when you're managing huge order volumes of multiple channels. Through features like barcode tagging, order management software ensures that orders are dispatched to the right recipients.
  • Quick order processing:  Order management software provides a centralized database where information related to the warehouse, shipment, inventory levels, and employees are stored. This allows sales representatives to fetch required information without calling the office or juggling through numerous spreadsheets.

Typical features of order management software

  • Order entry:  Register recieved orders in the system.
  • Order tracking:  Track orders and their statuses as they move along the supply chain and reach the customer.
  • Backorder management:  Manage orders for products that are currently unavailable due to inventory shortage.
  • Catalog management:  Create and manage digital catalogs of products, including details such as price and specifications.
  • Inventory management:  Track available inventory and manage the flow of goods from warehouses to point-of-sale.

Considerations when purchasing order management software

  • Mobile capability:  Check if the solution you're considering has a mobile app. If it does, then further evaluate whether the app incorporates the latest technology/market trends, such as automated event-based alerts.
  • Barcode scanning:  The most common 1-D barcodes in use today are UPC, code 128, and code 39. You should research and determine which barcodes your business needs to ensure that the software you shortlist supports your barcode requirements. Most retailers should choose UPC barcodes, while Code 128 is generally used in distribution and transportation. Code 39 is primarily used in the automotive and defense industry.
  • Scalability:  For organizations to grow without incurring repeated software costs, they should ensure that the software they choose is scalable. The system should be flexible to accommodate evolving business scenarios such as more employees/customers and an expanded product catalog.
  • Robots to manage stock and delivery:  Companies are using robots to check and restock their inventories. Robots can pick orders and move them to required destinations. Cognitive learning systems and sensors allow robots to assess product quality and an algorithm guides the entire operation. Order management software tracks the progress of deliveries in real time. UPS uses an AI-powered GPS tool called ORION to create efficient routes for its fleet. ORION creates these routes based on driver and customer feedback.
  • IoT and automation:  The IoT connects a group of devices/equipment to create a network wherein the connected elements exchange data and work in conjunction with each other. As each element feeds relevant information to another trigger/modulate an appropriate response, warehouse operations are automated and streamlined. For example, after a scanner reads the barcode on a product, it can instruct an automated guided vehicle (AVG) to carry and store the product on a particular shelf.