259 results
Why Capterra is free
Rated #1 Knowledge Base Software Globally. Trusted and used by 1000s of users from Customer.io, Datree.io, Harvard University, Monday. Learn more about Document360
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Simple and intuitive knowledge management software, for more productive customer service organizations. Try SABIO for free! Learn more about SABIO Knowledge Management
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Confluence is a team workspace where knowledge and collaboration meet. Create, collaborate, and organize your work all in one place. Learn more about Confluence
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Knowmax is knowledge management software that helps enterprises & brands achieve their CX goals at the lowest cost Learn more about Knowmax
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Onna will centralize and index all your enterprise knowledge across apps for superior management, search, sharing, and collaboration. Learn more about Onna
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Elium helps you easily build a central hub for scaling teams that need to organise and access crucial content to get work done. Learn more about elium
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Knowledge and project management combined - capture, share, deliver and track repeatable best practice. Learn more about Method Grid
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Zendesk Guide is a knowledge base fully integrated into our customer support software. Learn more about Zendesk
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Freshdesk is an easy-to-use customer service software that helps over 150,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Jira Service Desk is service desk software built for modern IT teams starting at only $10 per month. Try it free: https://www.atlassian Learn more about Jira Service Desk
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Caspio is the world's leading LOW-CODE platform for building an online knowledge base without coding. Learn more about Caspio
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
The Nuxeo Platform provides every core knowledge management capability you would expect from an enterprise platform. Learn more about Nuxeo Platform
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Automate and empower customer support with intelligent knowledge, by sharing accurate knowledge at the right time. Learn more about ComAround Knowledge
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
BoostHQ enables companies to easily share and index their content, knowledge, and best practices so they are accessible when needed. Learn more about BoostHQ
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Unexpectedly simple: Twine connects people, content and ideas together through one simple portal. Learn more about Twine
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Make work easy with MangoApps Content & Knowledge Management Platform - a central place to store, share, find knowledge.. Learn more about MangoApps
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support Learn more about KPS Knowledge Management Software
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and 24/7 self-service customer support. Learn more about HelpCrunch
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Tribe is a free and cloud-based knowledge management solution that helps you leverage crowd-sourced content and employee contribution. Learn more about Tribe
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Bitrix24 is a leading free social knowledge management and collaboration platform used by over 4 million companies worldwide. Learn more about Bitrix24
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Our FAQ Knowledge Base lets your users find their own answers via natural language search or browse. Learn more about Malcolm!
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Speed up your IT process by using and creating knowledge base for your service desk software
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Start your free trial of our award-winning knowledge management system, trusted by millions of users, completely risk-free.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
A secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Trainual is the leading knowledge management and training platform for growing teams. Get your business out of your brain with Trainual
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
livepro

livepro

by livepro Knowledge Management

livepro is purpose built Customer Experience Knowledge Management. Delivering ANSWERS, not documents - no matter which channel is used.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Open-source knowledge management solution to leverage your most valuable assets with one powerful knowledge base platform
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
EisenVault

EisenVault

by Argali Knowledge Services

Cloud Based and On-Premises Document Management Software. Securely store and search documents. No 3rd party license needed.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Decision tree driven interactive guides that plug into most KB & CRM systems. Follow business processes in an interactive manner.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Your single source of truth for the public facts about your business.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
A knowledge management help desk software that helps you remove clutter and manage your customer support queries easily.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Centralized content storage with intelligent collaboration.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Online community software that enables companies to connect customers, partners, and employees to get work done anywhere.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Reduce your support volume and increase satisfaction with a 24/7 self-serve knowledge base.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Zoho Connect is a team collaboration software that brings people and the resources they need to one place, making it easier to get work
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
TechScholar boosts your reps selling power with custom Product Sales Training Modules delivered on our proprietary cloud-based LMS.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Stack Overflow for Teams is a private, secure home for your team's questions and answers.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Online LMS allows businesses, training institutes to provide end-to-end training solutions to their employees, partners and customers.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Intelligent knowledge management for contact centers or help desks that makes finding, maintaining and updating critical knowledge easy
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Guru is a knowledge management solution that empowers teams with the knowledge they need to do their jobs, when and where they need it.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
All-in-one business operating platform that contains all essential tools for project, task, finance and customer management.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Stay on the pulse of your organization. Simply. Quickly. From anywhere.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Clinked offers customised cloud solutions for businesses. Securely share files, communicate with clients and keep track of your tasks.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Mobile, social eLearning platform that supports course creation, knowledge sharing, collaboration, and training.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
BlogIn is the beautifully simple internal blog and knowledge sharing platform for teams of all sizes.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
AnswerHub is a knowledge sharing and community building platform for developers.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Slab is a knowledge hub for the modern workplace.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Full-suite collaboration platform that allows you to capture, store, organize, annotate, share, tag, and manage content.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
The modern helpdesk platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
An ultimate platform to gather and process feedback. Presented by community portal. Pricing starts from $15/month.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Slite's a clean collaborative space for your team to write and organize their work: from meeting notes, to wikis, to brainstorm docs.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Help customers, help themselves! Elevio delivers self-service support on-demand to your customers, when and where they need it.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
In-App Knowledge Base to help you reduce Support Tickets work by more than 40%.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
MyHub

MyHub

by MyHub Intranet Solutions

Create your perfect intranet quickly and easily with MyHubs low-cost, cloud-based intranet, complete with powerful business tools.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Bold360's knowledge base software creates a centralized, intelligent home for your agents and AI bots to access company knowledge.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
XWiki is an Open Source collaborative platform allowing companies of all sizes to save time and money by enhancing collaboration.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Web-based software for businesses that helps create step-by-step tutorials for websites or applications.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Knowledge management tool that captures knowledge from across the organization through group ownership, subscriptions, and workflow.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Wix Answers Knowledge Base is a smart and powerful knowledge management solution for both internal and external use.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Replace your outdated knowledge management system with Communifire. 100% useful. 100% customizable. 100% loved by 5 million+ people.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
G Suite only intranet for employees. Manage access, discuss topics in forums and collaborate on documents, editable directly in Happeo.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
SaaS portal software for sales enablement to help share knowledge.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Web-based solution that provides knowledge management through customer service, online CRM, contact forms, ticketing and more.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Best value on the market by combining all the tools into a single intuitive platform.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
We are a web-based documentation platform that enables businesses to build, maintain, and publish excellent product documentation.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Collaborative 3d mind mapping that enables breakthrough thinking wherever and whenever it is most needed.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
ProProfs Knowledge Base software is ideal for creating a knowledge base, FAQs, help sites, documentation, user manuals, and more.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ...
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Web-based collaboration and management solution that brings team members together via workspaces, visual boards, and document sharing.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
KBPublisher is Knowledge Management Software. It reduces the need for customer support and improves staff productivity.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Auros

Auros

by Auros Knowledge Systems

Knowledge management tool that enables decision making and workflow through agile processes, systems engineering and more.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Allows you to quickly and easily capture and provide departmentally secured access to your organizational knowledge.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
ScreenSteps

ScreenSteps

by Blue Mango Learning Systems

Cloud software for creating, managing, and delivering SOPs to internal employees.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Connected platform enabling: - knowledge management; - process inspection & operation control; - problem-solving ecosystem.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Solving the talent, expertise and skill gap challenge by unlocking the collective intelligence and expertise of your organization.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
SmartSupport

SmartSupport

by Safeharbor Knowledge Solutions

SmartSupport Knowledge Base Software helps your customers and agents quickly and intuitively find the information they need.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
A Q&A knowledge sharing platform allowing users to ask questions, receive answers, and browse content and articles.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack - where your team works!
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
The next-generation instruction software that enables companies to create, distribute, and track visual work instructions effortlessly.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Capacity is a secure, AI-native support automation platform to help you and your team save time and work smarter.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search
  • Content Management
Generis CARA is a leading content and information management platform for regulated industries.
  • Cataloguing/Categorisation
  • Collaboration
  • Knowledge Base Management
  • Self Service Portal
  • Full Text Search