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Everything you need to make your digital workspace secure, automated and service-oriented for your end users in one unified integrated
Inspire your customers with excellent service and offer your employees the best employee experience. Satisfied customers are the key to increase revenue and productivity. Outstanding service quality starts with satisfied employees. They need an efficient workspace to deliver high service quality.
Learn more about Matrix42 Service Management
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Orchestrate access to SaaS tools. Automate on- and offboarding, approval workflows and provisioning - right in Slack.
Always know which user has access to which application and what data they have access to. Become SOC2/ISO compliant with advanced approval workflows, audit-trails and automated access reviews.
AccessOwl integrates with the software you already use. Trigger software account creation and deletion right out of your HR system with the help of AccessOwl.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Customer service management platform to coordinate knowledge bases, teams, and departments for streamlining customer service responses.
Senju/SM is a service desk platform for managing service user input. Users can also integrate responses from knowledge bases and operational management tools. The software coordinates input from developers, vendors, infrastructure specialists, and service desk operators. It provides a coherent customer response system to reduce management load. Knowledge is incorporated from previous customer requests and other sources, allowing traceable and accountable responses to end-users with minimal confusion.
Senju/SM also encourages customer service auditors to maintain and adhere to relevant standards. The system's operational processes follow a standardized framework. Requests can be successfully handled with FAQs or worked through each stage of incident control according to ITIL specifications, including problem control, change management, and release management. The system meets ISO20000 (ITSMS) standards. The web-based solution does not require any software installation.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
It is a cloud-based telework software in the Japanese language, providing businesses with management tools for data protection.
SKYSEA Client View is a Japanese telecommuting tool, providing organizations with solutions that support the optimization of information security measures and safe operation management of IT assets to protect important company data. Key attributes of the software include IT asset management, IT system operation, employee attendance management, and network security protocols. SKYSEA Client View provides business managers with tools for operations management using a configured dashboard that manages real-time displays and monitors functions within the organization. It provides administrators with search tools that enable the tracking and control of multiple server operations, allowing them to view past operation logs. The software also provides system administrators with information security tools, enabling improved IT asset operation management, including restricting employee operations that violate company policies.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
An IT security management tool that helps admins solve problems and complete tasks faster, available in Japanese, Chinese, and English.
ISM CloudOne is a cloud-based IT asset management solution available in Japanese, English, and Chinese. It is designed to help administrators monitor company IT system assets. The software employs a multi-layered security approach for monitoring IT hardware assets and reporting on the status of software installed on client terminals. ISM CloudOne aims at helping IT personnel achieve and overcome IT-related challenges more easily. It enables them to solve problems affecting PCs and smart devices in the office. By enabling location-free networking functionality for IT administrators, it removes the constraints associated with having offices and assets in multiple office locations.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Track & manage equipment assets with 1 powerful, secure user-friendly software. From Mcmtech, leaders in mission-critical asset mgmt.
Motiontrack lets you track and manage all your equipment and assets in one powerful, easy to use software.
See how easy it can be to:
• always know where equipment is + who it’s assigned to
• ensure equipment readiness
• manage configuration data for ongoing reliability
• capture all change histories
• accurately budget based on real data
• automate workflows + alerts
• visualize data + export reports
• reduce duplicate processes + errors
• stay prepared for annual audits
...and so much more.
Learn more about Motiontrack
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Track + manage equipment + assets with 1 powerful, secure user-friendly software. From Mcmtech, leaders in mission-critical asset mgmt.
Motiontrack lets you track and manage all your equipment and assets in one powerful, easy to use software. Motiontrack makes it easy to...
• know where equipment is + who it’s assigned to
• ensure equipment readiness
• manage configuration data for ongoing reliability
• capture all change histories
• accurately budget based on real data
• automate workflows + alerts
• visualize data + export reports
• reduce duplicate processes + errors
• stay prepared for annual audits
...and so much more.
Learn more about Commasset
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Cloud-based IT asset management tool that enables Japanese organizations to streamline network security protocols, improving cybersecur
MCore supports website security management to assist businesses in taking thorough measures against network security vulnerabilities like information leakage. The software targets Japanese industries to help promote compliance by optimizing workstyle reforms through managing website access permissions. It allows admins to monitor the IT operations of employees, enabling the isolation of users that violate business network policies. Additionally, the software has information-sharing tools that facilitate collaborative communication management from a single point of contact. The tools help manage multiple PCs within a company, allowing the master agent to relay data and modules to employees on a secure platform.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Cloud-based IT asset management tool providing IT administrators with real-time visualization of terminal usage on private networks.
IT's Cloud is a cloud-based IT asset management and security solution for large and medium-sized companies worldwide. This service aims to collect and centrally manage usage and license data for in-house IT assets, such as PCs, devices, servers, apps, and other software tools. This maintenance-free, cloud-based tool features USB connection restrictions and real-time PC operation logs. It streamlines IT asset management by eliminating the need for manual monitoring and spreadsheet entries for every terminal and helps prevent data leakage with automated security measures. The administrator's dashboard brings together every in-house terminal for at-a-glance visualization, with alerts for unauthorized use. Account-holders benefit from private and secure communication lines using VPN, closed networks, and customer leased line settings.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Japanese-language tool, helping technicians & customer support personnel provide remote assistance and demonstration services.
RemoteOperator Enterprise is a cloud service developed in Japan for domestic companies operating in sales, customer support, and technical troubleshooting. Using this Windows application, web tool, and mobile app, technicians and salespeople enjoy remote two-way screen sharing with their customers' terminals. It displays the shared screen to the user as a thumbnail, allows customers to pause screen sharing, and also comes with password protection. Users can carry out live demos and presentations for the products and services they offer, including apps. They can also use it to explain procedures to their customers online, showcase their product's features, or offer run-throughs of their software tools.
Learn more about MaLionCloud
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
The device-as-a-service is composed of high end IT equipment and a IT management interface.
The device-as-a-service is composed of high end IT equipment and a IT management interface.
Learn more about Fleet
Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
SAM is a complete, effective software management solution that eliminates overhead and saves you time and money.
SAM is a complete, effective software management solution that eliminates overhead and saves you time and money.
Learn more about SAM
Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
IT asset management tool that digitizes procurement, deployment, and support tasks carried out by administrators working for companies
Perfect Finder is an IT management solution designed to assist Japanese companies and information system departments. It manages extensive analog procurement, operation, security, and technical support activities carried out by IT administrators and transfers them online, so that they can visualize their processes and opportunities for improvement. As well as digitization, it offers IT staff full visibility of asset and software usage. The workflow infrastructure can be stand-alone, or linked with inter-departmental ERP tools to offer a wider picture of expense and billing situations. Administrators can also use it to manage spare machine arrangements and produce yearly or twice-yearly asset inventory reports.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
IT asset management software that assists Japanese administrators in carrying out PC management, distribution, security, and support ta
PalletControl is a PC asset management software tool developed by JAL Infotech for use by Japanese companies. It facilitates the centralized management of terminal and software license data using a four-pronged approach: asset management, distribution management, user support, and security. With this tool, administrators can acquire real-time data, change terminal settings, automate software distribution, provide remote assistance, send messages, retrieve PC operating status reports, view man-hour data, monitor file exports and OS settings, and support PC life cycles. The tool can also be used in large-scale PC procurement, deployment, disposal, replacement, and kitting with network settings, applications, and domain participation.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
LOG+ is an IT asset management solution that can manage IT resources and services.
LOG+ is an IT asset management solution that can manage IT resources and services.
Learn more about LOG+
Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Japanese-language IT asset management system letting organizations introduce and perform Strategic Asset Management (SAM) operations that correspond to lifecycle processes.
[email protected] assists Japan-based corporations in classifying and analyzing hardware or installed software and visualizing other IT assets. Users can see a surplus or deficiency of licenses and optimize warranty purchase costs. They can also ensure accountability by checking the SAM status. It features a management function that supports IT systems' purchase, installation, transfer, and disposal. IT managers may create a management ledger for hardware, license-related assets, and installed software. The software dictionary function identifies the software name, manufacturer, and classification of management attributes. It supports multiple license types, such as user and network licenses that require serial management.
Learn more about [email protected]
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Infraon Assets is an integrated, one-stop platform to manage enterprise asset lifecycles covering both IT and non-IT assets.
Infraon Assets is an integrated, one-stop platform to manage enterprise asset lifecycles. It helps optimize IT and non-IT asset usage, increase lifetime, improve deployment, and achieve end-to-end compliance. With a single source of data insights, Infraon Assets offers near-accurate costs on replacement, refurbishment, end-of-life, and more to show ROI to finance teams.
Learn more about Infraon Desk
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Security software built for small businesses in the cloud.
Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Cloud-based asset management tool that lets users streamline business process management, asset tracking & fault management operations.
Cloud-based asset management tool that lets users streamline business process management, asset tracking & fault management operations.
Learn more about Maintis
Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Shwett is the first 3D hypervision software. Navigate within a 3D view of your IT and get notified in case of an incident.
Shwett delivers a new vision of IT monitoring. The 3D paradigm offers an intuitive and immersive experience of supervising your infrastructure. Shwett can be deployed in a few minutes only thanks to an intelligent probe. New elements are added automatically. You now can dedicate your time to optimisation and pro-active tasks instead of management.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
OCS Inventory provides users with the ability to manage and track their IT assets by scanning barcodes.
OCS Inventory provides users with the ability to manage and track their IT assets by scanning barcodes. The solution will enable users to list, update, inventory and search for their data center equipment, hardware and software.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Endpoint Insights is a hardware and software inventory management platform that can monitor all critical endpoint data.
Those all-too-important details you didn’t know and can’t easily find about your hardware and software inventory, and infrastructure details are quickly uncovered with Endpoint Insights. See hundreds of data points that can make all the difference to your environment and end users – all within ConfigMgr and CMDB.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
SM makes it possible to have a real-time view of your IT infrastructure, via asset monitoring, inventory tracking, reporting, and more.
SM makes it possible to have a real-time view of your IT infrastructure, via asset monitoring, inventory tracking, reporting, and more.
Learn more about SM IT Monitoring
Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Manage + distribute equipment and assets to your team, with a premier user experience that reduces loss + increases accountability.
Take your organization's equipment request/distribution process to the next level with Quartermaster. Manage, issue and track equipment and inventory to your agencies, people and locations with ease and reliability. Ensure that orders are placed, approved/denied and fulfilled with no headaches for management. Users can request assets through a customized shopping cart that shows only the items they are permitted to request. Assets and consumable inventory can be issued in the same transaction.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
An event-driven IT integration & automation platform for infra & apps that helps businesses to gain team efficiency and productivity.
An event-driven IT integration and automation platform that helps businesses to enable communications between their tools, infra & applications. Businesses can reduce their manual workloads by automating most of them. Automated IT incident management, automated ITSM ticket resolutions, and enterprise schedule management, are a few of the major features.
For more information please visit www.watchmydc.com
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Device monitoring platform that helps businesses record data across interconnected networks and create real-time security dashboards.
Exero is a robust, device agnostic business intelligence solution that delivers real-time security alerts and health information from all connected devices and systems via a single, centralized platform, giving users command over their physical and networked environments from any location.
Learn more about Exero
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
ThingSpace provides users with all the essential tools to test, prototype, connect and manage Verizon network IoT devices.
ThingSpace provides users with all the essential tools to test, prototype, connect and manage Verizon network IoT devices. The solution offers features such as connectivity management, location services, security solutions and more.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Born in Power Apps, ServiceTeam ITAM leverages the Microsoft®Power Platform and Dynamics® 365 to optimize and simplify your asset manag
ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan and manage IT hardware, contracts, and software assets cost-effectively. Leave spreadsheets behind and get control and insight into both active and inactive assets to support effective onboarding and offboarding, crisis management, security risks, financial analysis, budgeting and operational planning.
We also have ServiceTeam ITSM available too.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
With our proven approach, we have a 100% first try success rate in leading our customers through ISO 27001 and TISAX® external audits.
DataGuard’s InfoSec-as-a-Service is a holistic solution for managing information security. Whether you are looking for industry-specific advice, support to set up your information security management system (ISMS), or preparing for an external audit, we help you get things done right.
With DataGuard you get the perfect blend of people and technology to help you get ISO27001 or TISAX® certified.
Learn more about DataGuard InfoSec-as-a-Service
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Everything you need to work from anywhere. Save on time and cost by trusting allwhere with procurement, logistics, and deployment.
allwhere is creating a best-in-class workplace in a work-from-anywhere world. We’re on a mission to revolutionize the future of work and reimagine how distributed teams come together. Our product allows workplaces to move into the future of work, so their teams can reach their full potential.
Learn more about allwhere
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
M3 Solutions is a leading provider of Mobile Device Management and asset management solutions.
M3 Solutions is the innovator behind the M3 Platform, a comprehensive hardware & software solution for Maintenance and Repair Organizations that require a device management solution for their fleet of devices so they can synchronize content distribution, protect vulnerable information, and physically secure assets. M3 addresses this need with a platform/kiosk that enables remote, unattended content distribution, data uploads, and device updates across multiple networks worldwide.
Learn more about M3 Platform
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
TACO provides autodiscovery of assets connected to your network. Assets can be maintained with additional data added to the CMDB.
TACO provides autodiscovery of assets connected to your network including network devices, laptops, servers, switches, load balances, printers and laptops. Assets can be maintained with additional data added to the CMDB. Dependency mapping and impact analysis. Assets can be linked to all incidents, problems and change requests.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
My SAM is a cloudbased asset and inventory manager supporting companies to manage their assets.
My SAM is a cloudbased asset and inventory manager supporting companies to manage their assets.
Learn more about My SAM
Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
IT asset management system that provides organizations with real-time system information for improved visibility.
IT asset management system that provides organizations with real-time system information for improved visibility.
Learn more about KompiTech BLiTS IT Asset Management
Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Your organisation’s productivity now just a
Click Away!
Assetze is one tool that you need to up your organization's productivity.
IT teams can use Assetze to track, manage, and secure your IT devices.
IT teams can add assets, assign/unassign the devices from the employees, track the device history and ticket history, add shift-based users to devices, employee sign-off, vendor registration, device health, device location, and much more.
It gets even easier to share the report and access asset data across departments such as HR and finance.
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Raynet Unified Data Platform for IT Visibility:
• Gain transparency
• Optimize IT processes
• Increase IT security
• Reduce IT costs
Get complete IT visibility in one central solution:
Raynet Unified Data Platform is the only solution that allows you to collect, prepare and enrich your hardware and software data. It fully covers the diversity and complexity of enterprise data assets through intelligent automations and technologies in a central platform.
The technology catalog enriches the IT data with further information such as version, business function, End-of-Life & End-of-Support as well as published vulnerabilities.
Learn more about Raynet Unified Data Platform
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Cloud-based platform that enables organizations to assign, view, track and manage IT assets, hardware and software devices.
Cloud-based platform that enables organizations to assign, view, track and manage IT assets, hardware and software devices.
Learn more about Xyte
Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Complete management of Asset, Materials, Documents, Safety, People and Suppliers,in accordance with ISO standards
AT4 SHELL is a fast, flexible and collaborative platform to schedule resources and plan projects.
It allows our Clients to manage people, safety, equipment, documents, and suppliers in one place.
We’ve designed it with customers at the core, it can be easily customized with just a few clicks tobe the powerful platform that enables you to track and manage all aspects of your Organization’s lifecycle.
Learn more about AT4 SHELL
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Cloud based ITAM analysis engine that can ingest any data source to calculate licensing requirements within minutes
Licenseware is a SaaS based platform that can ingest any raw hardware or software data set, automating the license requirement analysis for Oracle Database, Middleware and Microsoft. All applications can be used independently on a pay as you go or subscription model.
Commonly used data sources:
Oracle LMS Scripts
ServiceNow
Flexera
SCCM
Snow
MAPToolkit
VMWare
RVTools
Lansweeper
IBM HMC
AD
Learn more about Licenseware
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
Infraon Infinity is a powerful ITSM and AIOps platform that includes workflow automation and business service management.
Infraon Infinity is a powerful ITSM and AIOps Platform that supports Incident Management, Change Management, Problem Management, Request Management, SLA, Knowledge Base, Hardware Asset Management(HAM), IT Asset Management(ITAM), Software asset management(SAM), Network Management System (NMS), IT Infrastructure Management that helps you track, manage, and control all of your customer, employees and assets efficiently.
Learn more about Infraon Infinity
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Features
- Audit Management
- Procurement Management
- Compliance Tracking
- Requisition Management
- Supplier Management
IT Asset Management Software Buyers Guide
Table of Contents
What is IT asset management software?
IT asset management (ITAM) software facilitates business-wide inventory and lifecycle management of software and hardware assets. ITAM software helps businesses with maintenance history, user permissions, acquisition budget forecasting, and software license compliance.
The benefits of IT asset management software
- Maximize value of IT assets: ITAM software helps measure and monitor the value of your business’ IT assets. With accurate IT asset valuation, you can make better investment decisions. On the flip side, you can stop paying for software and hardware licenses with lower returns on investment.
- Improve service levels: Effective ITAM software utilization lets administrators reduce time spent on manual overheads and focus instead on important service requests. With real-time predictive analytics reports, IT teams can proactively create automation tools to remove vulnerabilities, minimize risk, and reduce service requests.
- Protect assets and support compliance: With digital workplace initiatives like bring your own device (BYOD) gaining popularity, tracking unauthorized devices and reducing asset misuse is increasingly difficult. ITAM software can detect unauthorized tools or applications and alert IT managers to take corrective action and reduce associated risks.
Typical features of IT asset management software
- Asset tracking: Monitor, control, and manage documentation for all IT assets. Advanced solutions include real-time asset monitoring and diagnostic tools to track new devices.
- Inventory management: Create a centralized repository to monitor and store all important IT asset data. Also tracks the complete lifecycle of IT assets.
- Audit management: Scrutinize IT assets to evaluate risk and generate reports and metrics to identify any issues.
- Compliance tracking: Track renewal and expiration dates of all licenses and notify IT managers of all regulatory changes.
- Supplier management: Link purchase invoices and manage vendors from a centralized platform to reduce redundancies and streamline operations.
Considerations when purchasing IT asset management software
- Mobile capabilities: In today’s digital age, employees are mostly mobile and often work from remote locations. Businesses expect their IT teams to respond swiftly to service requests and minimize downtime. Therefore, it is essential that IT teams be responsive while working remotely. If your employees travel frequently, look for ITAM software that is compatible with mobile browsers or offer iOS and Android applications.
- Total cost of ownership: Finding the right ITAM solution within your budget can be a daunting task. ITAM software solutions offer varied pricing models that make direct comparison a bit tough. Common pricing models for ITAM solutions are tiered pricing, pay-per-user, and pay-per-node. Buyers should calculate the total cost of a solution before making a purchase decision, including features costs, licensing fees, integration costs, number of users, and support.
Relevant IT asset management software trends
- Adoption of artificial intelligence (AI): Gartner predicts that over the next few years, all software applications will incorporate artificial intelligence in some way. AI-backed tools such as chatbots will handle service requests and other mundane tasks. AI tools will also help reduce the workloads of IT administrators by creating incident tickets and guiding users to relevant knowledge management resources to resolve their issues.
- ITAM strategies will incorporate physical devices: Adoption of the internet of things among small and midsize businesses is increasing at a fast pace. As more smart assets are added to IT networks, businesses must begin viewing them as a key component of their IT infrastructure.