272 results
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Internal IT departments and MSPs use Kaseya VSA for discovery, inventory and management of on and off network devices. Including SNMP and agentless devices. Get full visibility into... Learn more about Kaseya VSA

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
SolarWinds Service Desk is a fully integrated IT service desk and IT asset management solution. Easily track, monitor, and analyze your assets, including hardware, software, contracts,... Learn more about SolarWinds Service Desk

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
The N-able N-central® remote monitoring and management platform is designed to help managed services providers handle complex networks with ease. With extensive automation and in-depth... Learn more about N-central

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
NinjaRMM provides intuitive, cloud-based remote monitoring and management software purpose-built for MSPs. NinjaRMM offers robust IT asset management functionality with an exceptional... Learn more about NinjaRMM

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Device42 is the most comprehensive discovery system for Hybrid IT available today. Continuously discover, map, and optimize infrastructure and applications across data center and cloud... Learn more about Device42

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. Empowered teams can deliver great service... Learn more about JIRA Service Management

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Certero provides enterprises with a 'single pane of glass', centralized IT Intelligence Platform, with full, automated Discovery & Inventory of all IT Hardware, Software &... Learn more about Certero for Enterprise ITAM

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Netwrix Auditor complements IT asset inventory and management tools by enabling control over hardware, software and other critical assets in your IT environment, so that you can adhere... Learn more about Netwrix Auditor

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
View, secure, control and manage your assets in one place with SysAid IT Asset Management (ITAM) and simplify your asset tracking and inventory. Take action and efficiently manage your... Learn more about SysAid

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Pulseway's asset tracking and management platform is the most advanced and flexible system in the industry for managing and monitoring your assets. With built in powerful automation,... Learn more about Pulseway

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
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AssetBlox is a Cloud SAAS platform featuring a web console, Dashboard & Asset Management scanning smartphone app. AssetBlox is designed to provide easy to use, key functionality, out... Learn more about AssetBlox

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Easy to use full lifecycle ITAM with discovery, software asset management, procurement, storage, spares, barcoding, servicing, deployment, disposal and powerful reporting. Integrates... Learn more about IT Asset Management

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Softeligent is a single-platform SaaS solution for internal management and analytics across the entire spectrum of the IT service catalog. This includes, but is not limited to, IT... Learn more about Softeligent

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
UpKeep's IT Asset Management Software is a modern maintenance and asset management solution for your team. From your desktop to your phone and even your tablet, UpKeep is easily... Learn more about UpKeep

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Manage the complete IT asset lifecycle for your remote workforce with easy-to-use, cloud-based IT Asset Management software. Reduce downtime, ensure software license compliance, and... Learn more about EZOfficeInventory

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device... Learn more about Jamf Pro

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Atera is a cloud-based managed IT services platform that provides a powerful and integrated solution built for MSPs, IT consultants, VARs and IT departments. Atera includes: remote... Learn more about Atera

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
IT devices are the mainstay of every organization. It's difficult to imagine a workplace operating smoothly without any or all of these. Accurately tracking these assets is as... Learn more about Zoho Creator

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Sortly is a super simple inventory and asset tracking system to visually track your IT assets and any of their details including location, price, condition, lending details etc for a... Learn more about Sortly

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Hexnode UEM is an award-winning Unified Endpoint Management (UEM) solution that helps businesses securely manage both BYOD and corporate-owned devices from a single console. It... Learn more about Hexnode UEM

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
The N-able RMM remote monitoring and management platform is designed to make managing, maintaining, and protecting IT assets easy for IT service providers, MSPs, and in-house IT... Learn more about RMM

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
IT Asset Discovery and Inventory from Cloud Management Suite allows you to get started on the right path with network discovery and inventory tools, providing real-time access to whats... Learn more about Syxsense

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Nlyte provides complete management for the Hybrid Digital Infrastructure. Nlyte automates the inventory process for accurate accountability of what you have and where it is - helps... Learn more about Nlyte DCIM

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Track every device. Remediate every issue. Get granular control over your Apple fleet. Kandji is the modern Apple MDM solution for IT teams that manage macOS, iOS, iPadOS and tvOS... Learn more about Kandji

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
onetool is a platform that helps companies provision users (onboard) and de-provision users (offboard) to their cloud-based tools in one place and with a few clicks. Whether you're... Learn more about onetool

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
SpaceRunner surpasses conventional asset management SaaS products by empowering users with its live Excel integration, powerful applied calculations, and conditional formatting rules.... Learn more about SpaceRunner

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Web Tracks is Help Desk, PC Inventory, Asset Management, and Purchasing Software all in one package. The program audits and keeps track of Computers, related peripherals, software... Learn more about Web Tracks

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Ensure software compliance, lower hardware downtime, and always be audit-ready with our powerful IT asset management solution. Get complete visibility into your IT infrastructure by IT... Learn more about AssetSonar

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Miradore Management Suite takes all your IT needs in hand, with easy integration and no upfront costs. Manage and optimize your hardware and software assets, while automating routines... Learn more about Miradore Management Suite

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
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Docusnap makes your company's IT transparent. The B2B software captures information of the network infrastructure, hardware and software as well as common application servers. It... Learn more about Docusnap

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
IT Asset tracking platform Cloud/Mobile (IOS/Android). Rated Excellent by PC Magazine. Get a free guided demo today!
Asset Panda is a powerful IT Asset Tracking platform Cloud/Mobile (IOS/Android) . We make it easy to track, manage and support your IT assets. Our software is configured to the way you work, secure and leverages the mobile devices your employees already carry. Features: Check In/Out, Barcode scan, parent/child, robust reporting, support ticketing workflow, full life cycle management, depreciation, API, role based security and much more. Get a free guided demo today! Rated excellent by PC Mag!
Asset Panda is a powerful IT Asset Tracking platform Cloud/Mobile (IOS/Android) . We make it easy to track, manage and support your IT assets. Our software is configured to the way you work, secure...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Manage your Assets from Purchase till Retirement with Ease
Maintain inventory of your organization's IT and non-IT assets like contracts, hardware, software, and track asset details throughout its lifecycle with Freshservice's asset management. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management, and enhanced impact analysis.
Maintain inventory of your organization's IT and non-IT assets like contracts, hardware, software, and track asset details throughout its lifecycle with Freshservice's asset management. The tool puts...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Simplified endpoint management for desktops, servers, and mobile laptops.
LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Comprehensive system for managing dispersed IT assets. Integrates with Oracle financial and CRM IT Help Desk systems.
Comprehensive system for managing dispersed IT assets. Integrates with Oracle financial and CRM IT Help Desk systems.
Comprehensive system for managing dispersed IT assets. Integrates with Oracle financial and CRM IT Help Desk systems.

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
We provide an easy-to-use IT asset & inventory tracking solution that harnesses the power of smartphones, QR codes and cloud software
GoCodes provides a straightforward IT asset tracking solution for small and mid-size companies. Keep track of your IT and office assets using our patented QR code tags. Check in/out equipment in seconds using our mobile apps as well as managing warranty and service records. Our cloud-based single-vendor solution includes custom poly tags so you¿re up and running fast. Automatically tracks the location of your assets so you can view them on a map.
GoCodes provides a straightforward IT asset tracking solution for small and mid-size companies. Keep track of your IT and office assets using our patented QR code tags. Check in/out equipment in...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Issuetrak helps you manage tickets & requests from creation to resolution. Flexible, customizable, & easy to use. Cloud or on-premise.
Issuetrak provides help desk and issue tracking systems for a variety of industries and departments. We help businesses like yours track tickets, issues, and requests from submission to resolution. Easy implementation and multichannel submission. With automated ticket assignment and escalation, custom forms, user-defined fields, and at-a-glance dashboard metrics and detailed reporting, Issuetrak gives your team the tools they need to make sure no ticket or issue falls through the cracks.
Issuetrak provides help desk and issue tracking systems for a variety of industries and departments. We help businesses like yours track tickets, issues, and requests from submission to resolution....

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Gain accurate and comprehensive insight into your organization's entire IT Asset lifestyle with Cherwell IT Asset Management.
Cherwell Asset Management is designed for enterprise organizations seeking accurate and comprehensive insights from their entire IT asset lifecycle. By integrating all data related to hardware and software inventory, application usage, license entitlements, and IT purchases, you can seamlessly track who is responsible for an asset, who is using it, where it is located, when it was acquired and many more insights essential to your business.
Cherwell Asset Management is designed for enterprise organizations seeking accurate and comprehensive insights from their entire IT asset lifecycle. By integrating all data related to hardware and...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Help desk support software and asset management tool includes, knowledgebase, SLA management, ticket tracking, inventory management.
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand.
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Take full control of your IT assets with CHEQROOMs easy-to-use, innovative IT asset management software.
CHEQROOMs intuitive IT asset management software helps you arrange and schedule your IT assets. Access each individual asset anytime, anywhere. Keep records who is using your equipment, when it's due back and when it needs maintenance or repairs. All in one place. Have all your IT asset info at your fingertips: easily add pictures, invoices or anything else you might need.
CHEQROOMs intuitive IT asset management software helps you arrange and schedule your IT assets. Access each individual asset anytime, anywhere. Keep records who is using your equipment, when it's due...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Radically redesigned to set a new standard for IT service management on-premises or in the cloud.
BMC Helix IT Service Management revolutionizes enterprise service management. Delivered on-premises or in the cloud, Helix ITSM is a configurable and extensible platform radically redesigned to meet the needs of any transformative IT organization. Easier to use, faster to deploy, and packed with the latest innovations in service management, Helix IT Service Management is the most complete and capable IT service management for your enterprise.
BMC Helix IT Service Management revolutionizes enterprise service management. Delivered on-premises or in the cloud, Helix ITSM is a configurable and extensible platform radically redesigned to meet...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs.
SolarWinds Web Help Desk is an on-premises IT help desk solution that streamlines your help desk operations with simple, affordable ticketing and asset management software. Benefit from automated ticketing management, change management, IT asset management, built-in knowledge base, SLA alerting, performance reporting, and more.
SolarWinds Web Help Desk is an on-premises IT help desk solution that streamlines your help desk operations with simple, affordable ticketing and asset management software. Benefit from automated...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Compile data, audit and manage workstations, servers, printers, routers and mobile devices. Group by OS, application or location.
The ConnectWise Automate, formerly LabTech, remote monitoring and management (RMM) platform will enable you to find, repair and maintain your clients IT assets remotely through a single interface, as well as automate redundant tasks and proactively resolve issues before they become full-blown problems. See for yourself, start your free trial!
The ConnectWise Automate, formerly LabTech, remote monitoring and management (RMM) platform will enable you to find, repair and maintain your clients IT assets remotely through a single interface, as...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
A simple to use, mobile first maintenance software solution that allows you to easily manage assets, PMs, WOs and more.
A simple to use, mobile first maintenance software solution that allows you to easily manage assets, PMs, WOs and more.
A simple to use, mobile first maintenance software solution that allows you to easily manage assets, PMs, WOs and more.

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
BOSSDesk is an award winning fully integrated Help Desk / ITSM solution available for both on the Cloud and On-Premise.
BOSSDesk a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. It incorporates capabilities for ensuring a productive and efficient remote work experience with an award winning user-friendly interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.
BOSSDesk a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. It incorporates capabilities for ensuring a productive and...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Fully integrated Help Desk system for small to medium sized companies that is affordable to own and easy to install, configure and use.
Fully integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more.
Fully integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior employee & customer service at a lower cost
Track everything and provide great support. From the tiniest things to do, to customer & employee requests, Mojo Helpdesk ticket tracking app centralizes all requests so everything gets done. Today thousands of businesses ranging from tens to hundreds of agents use Mojo Helpdesk to serve their customers and employees daily. Mojo Helpdesk is used in all functions of an organization.
Track everything and provide great support. From the tiniest things to do, to customer & employee requests, Mojo Helpdesk ticket tracking app centralizes all requests so everything gets done. Today...

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management
ServiceNow automates daily support tasks and help you to track, measure, and process any unit of work. It's easy to use and scalable.
IT service management solution designed to help growing IT organizations facilitate collaboration across teams to identify the root cause of problems and manage incidents to boost productivity. ServiceNow lets teams use AI-enabled virtual agents to use custom templates and manage requests related to common customer service and HR situations. Features of the platform include change and release management, predictive intelligence, and knowledge management.
IT service management solution designed to help growing IT organizations facilitate collaboration across teams to identify the root cause of problems and manage incidents to boost productivity....

Features

  • Audit Management
  • Procurement Management
  • Compliance Tracking
  • Requisition Management
  • Supplier Management

IT Asset Management Software Buyers Guide

What is IT asset management software?

IT asset management (ITAM) software facilitates business-wide inventory and lifecycle management of software and hardware assets. ITAM software helps businesses with maintenance history, user permissions, acquisition budget forecasting, and software license compliance.

The benefits of IT asset management software

  • Maximize value of IT assets: ITAM software helps measure and monitor the value of your business’ IT assets. With accurate IT asset valuation, you can make better investment decisions. On the flip side, you can stop paying for software and hardware licenses with lower returns on investment.
  • Improve service levels: Effective ITAM software utilization lets administrators reduce time spent on manual overheads and focus instead on important service requests. With real-time predictive analytics reports, IT teams can proactively create automation tools to remove vulnerabilities, minimize risk, and reduce service requests.
  • Protect assets and support compliance: With digital workplace initiatives like bring your own device (BYOD) gaining popularity, tracking unauthorized devices and reducing asset misuse is increasingly difficult. ITAM software can detect unauthorized tools or applications and alert IT managers to take corrective action and reduce associated risks.

Typical features of IT asset management software

  • Asset tracking: Monitor, control, and manage documentation for all IT assets. Advanced solutions include real-time asset monitoring and diagnostic tools to track new devices.
  • Inventory management: Create a centralized repository to monitor and store all important IT asset data. Also tracks the complete lifecycle of IT assets.
  • Audit management: Scrutinize IT assets to evaluate risk and generate reports and metrics to identify any issues.
  • Compliance tracking: Track renewal and expiration dates of all licenses and notify IT managers of all regulatory changes.
  • Supplier management: Link purchase invoices and manage vendors from a centralized platform to reduce redundancies and streamline operations.

Considerations when purchasing IT asset management software

  • Mobile capabilities: In today’s digital age, employees are mostly mobile and often work from remote locations. Businesses expect their IT teams to respond swiftly to service requests and minimize downtime. Therefore, it is essential that IT teams be responsive while working remotely. If your employees travel frequently, look for ITAM software that is compatible with mobile browsers or offer iOS and Android applications.
  • Total cost of ownership: Finding the right ITAM solution within your budget can be a daunting task. ITAM software solutions offer varied pricing models that make direct comparison a bit tough. Common pricing models for ITAM solutions are tiered pricing, pay-per-user, and pay-per-node. Buyers should calculate the total cost of a solution before making a purchase decision, including features costs, licensing fees, integration costs, number of users, and support.
  • Adoption of artificial intelligence (AI): Gartner predicts that over the next few years, all software applications will incorporate artificial intelligence in some way. AI-backed tools such as chatbots will handle service requests and other mundane tasks. AI tools will also help reduce the workloads of IT administrators by creating incident tickets and guiding users to relevant knowledge management resources to resolve their issues.
  • ITAM strategies will incorporate physical devices: Adoption of the internet of things among small and midsize businesses is increasing at a fast pace. As more smart assets are added to IT networks, businesses must begin viewing them as a key component of their IT infrastructure.