---
description: Discover and compare Free Call Centre Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Call Centre Software - Capterra Ireland
---

Breadcrumb: [Home](/) > [Free Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software) > [Page 4](https://www.capterra.ie/directory/30007/call-center/software?page=4)

# Call Centre Software

Canonical: https://www.capterra.ie/directory/30007/call-center/software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [Edify Huddle CX](https://www.capterra.ie/software/192057/huddle) (0 reviews) — Edify connects businesses with customers \& employees with each other, uniting CCaaS, UCaaS, and API functionality in a single solution.
2. [CommBox](https://www.capterra.ie/software/194615/commbox-platform) (0 reviews) — Manage your call center with CommBox, a new way to oversee and gain control of your daily, monthly, quarterly and yearly activities.
3. [Go4Clients](https://www.capterra.ie/software/209817/go4clients) (0 reviews) — Go4Clients is a digital communication platform that allows companies to automate their interaction with their customers.
4. [Cloud Call Center Solution](https://www.capterra.ie/software/1018436/call-center-software) (0 reviews) — Office24by7 Cloud Call Center offers unlimited users, multichannel engagement, smart IVR, advanced dialers, and real-time analytics.
5. [GoodCall](https://www.capterra.ie/software/1025970/goodcall) (0 reviews) — Cloud-based computer telephony integration (CTI) service, providing Japan-based organizations telephone operations optimization.
6. [Flip CX](https://www.capterra.ie/software/1031399/redroute) (0 reviews) — Flip is an automated voicebot that can handle routine calls to get customers their answers faster, while giving agents more time.
7. [SOGEDES.X](https://www.capterra.ie/software/1032935/sogedesx) (0 reviews) — User-friendly and intuitive cloud-based omnichannel software for call and contact centres for perfect customer experience\!
8. [Rafiki AI](https://www.capterra.ie/software/1034502/rafiki) (0 reviews) — Cloud-based sales intelligence tool that records, transcribes, and analyzes sales calls with deal tracking and rep coaching.
9. [Bigly Sales](https://www.capterra.ie/software/1041515/bigly-sales) (0 reviews) — Close more deals with Bigly Sales AI Sales Agents. Unleash the power of AI to dominate your sales targets w/ your automated Sales Team.
10. [Modeer 360](https://www.capterra.ie/software/1077811/Modeer-360) (0 reviews) — Modeer 360 is a cloud-based software that centralizes and streamlines business operations to enhance organizational efficiency.
11. [Personalized Agent Intelligent Routing (PAIR)](https://www.capterra.ie/software/1024966/ai-mediated-conversations-ai-mc) (0 reviews) — Call routing solution that helps businesses use emotion AI and voice data to match customers with agents, enhancing outcomes.
12. [TCdial](https://www.capterra.ie/software/1081205/Tcdial) (0 reviews) — AI-enabled predictive dialer tool that optimizes call center operations and agent productivity for inbound and outbound communications.
13. [VICIdial](https://www.capterra.ie/software/1086009/VICIdial) (0 reviews) — Custom Vicidial services by KingAsterisk Technologies. Tailored UI, API integrations, and advanced reporting to boost your ROI.
14. [CallOrbit](https://www.capterra.ie/software/1095029/CallOrbit) (0 reviews) — CallOrbit is call center software with smart routing, analytics, AI workflows, and tools to manage voice and digital operations.
15. [Voycell](https://www.capterra.ie/software/1099828/Voycell) (0 reviews) — Voycell is cloud-based call center software that manages inbound and outbound calls, virtual agents, and omnichannel communications.
16. [LobbyStack](https://www.capterra.ie/software/1101513/LobbyStack) (0 reviews) — LobbyStack is an open-source AI receptionist that answers calls, books appointments, and hands off to humans when needed, 24/7.
17. [comdesk](https://www.capterra.ie/software/182371/callone-call-center-software) (0 reviews) — AI-integrated call center software with VoIP, smart routing \& CRM integration for seamless sales \& service communication.
18. [Disp](https://www.capterra.ie/software/1110223/Disp) (0 reviews) — Dispatchly is AI phone answering software that handles calls, books appointments, and captures leads for home service businesses.
19. [Smartdivert](https://www.capterra.ie/software/1110274/Smartdivert) (0 reviews) — A Twilio-powered SaaS optimizing telecom voice routing via Webhooks, BYON, and 4 core rule engines.
20. [Polished.CX](https://www.capterra.ie/software/1237018/Polished-CX) (0 reviews) — Real-time voice AI for calls: noise removal, accent localization preserving the speaker's voice, live translation in 84 languages.
21. [Ostnyx](https://www.capterra.ie/software/1237960/Ostnyx) (0 reviews) — Ostnyx is sales software that unifies cold caller hiring, lead scraping, dialing, qualification, and follow-ups for outbound teams.
22. [HyperDial](https://www.capterra.ie/software/1244985/HyperDial) (0 reviews) — HyperDial is cloud calling for sales and support teams, built to keep your numbers healthy so more of your calls actually connect.

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Prev: [Previous page](https://www.capterra.ie/directory/30007/call-center/pricing/free/software?page=3)

## Related Categories

- [Auto Dialer Software](https://www.capterra.ie/directory/30999/auto-dialer/software)
- [Telephony Software](https://www.capterra.ie/directory/30084/telephony/software)
- [Call Recording Software](https://www.capterra.ie/directory/30533/call-recording/software)
- [Cloud PBX Software](https://www.capterra.ie/directory/31102/cloud-pbx/software)
- [Unified Communications Software](https://www.capterra.ie/directory/31035/unified-communications/software)

## Links

- [View on Capterra](https://www.capterra.ie/directory/30007/call-center/software)
- [All Categories](https://www.capterra.ie/directory)

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Account executives and SDRs benefit from automated call summaries, follow-up email drafts, and real-time coaching feedback tied to their actual conversations.\n\nCore features include call recording in 50-plus languages, CRM sync with Salesforce, HubSpot, Zoho, and Pipedrive, AI-generated reports, natural language pipeline search, role-play simulations, and an AI SDR for outbound prospecting.\n\nRafiki AI suits small to midsize sales teams, startup founders, and high-growth revenue organizations.","image":"https://images.g2crowd.com/uploads/product/image/343a6419e0e43b5e1732628fc8330644/rafiki-ai.png","url":"https://www.capterra.ie/software/1034502/rafiki","@type":"ListItem"},{"name":"Bigly Sales","position":9,"description":"Close more deals with Bigly Sales AI Sales Agents. 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We don’t just install software; we engineer solutions.\n \nWe specialize in customizing Vicidial from the inside out. Our team builds bespoke features like automated reporting, intelligent routing, and cleaner UI skins for your agents. If you need your dialer to talk to your CRM or a specific payment processor, we can build it. We’re here to ensure your technology actually fits the way you work.\n \nWith a focus on scalability and high-volume stability, KingAsterisk helps you reduce downtime and maximize agent productivity. Stop settling for default settings. Experience a high-performance, tailored Vicidial environment that drives ROI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b465c8d4-9cdb-44d4-9aa0-5726419b28af.jpeg","url":"https://www.capterra.ie/software/1086009/VICIdial","@type":"ListItem"},{"name":"CallOrbit","position":14,"description":"CallOrbit is contact center software designed to manage voice and digital customer interactions. 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The platform operates through a browser-based interface without requiring hardware installation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f349b375-f7f9-418e-8623-97f76bf0d890.png","url":"https://www.capterra.ie/software/1095029/CallOrbit","@type":"ListItem"},{"name":"Voycell","position":15,"description":"Voycell is cloud-based contact center software managing customer interactions across channels. It provides a dashboard to track call details like agent assignments, duration, outcomes, and recordings. Calls are routed to available agents, with an auto attendant handling initial inquiries. Internet telephony enables voice communication without traditional infrastructure, and supervisors can monitor live calls for training. AI-powered virtual agents handle routine queries and scheduling. CRM tools sync call data, and reporting tracks metrics like call volume and response times. The platform supports omnichannel communication via WhatsApp, voice calls, social media, email, SMS, and ticket forms. Global VoIP numbers ensure a local presence in various regions. Voycell integrates with CRM platforms like Zoho, HubSpot, and Salesforce, consolidating communication data. Its cloud-based design ensures accessibility from anywhere with internet connectivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fa4345f5-e1ec-46e7-a431-1cbc9cd7cb05.png","url":"https://www.capterra.ie/software/1099828/Voycell","@type":"ListItem"},{"name":"LobbyStack","position":16,"description":"LobbyStack is an open-source AI receptionist for small businesses. It answers phone calls, responds to SMS messages, books appointments, handles reschedules and cancellations, takes messages, and transfers conversations to a human when needed.\n\nBusinesses manage everything from a web dashboard: receptionist behavior, business hours, services, availability, phone numbers, knowledge base, call history, transcripts, recordings, tasks, and customer conversations. The receptionist can be trained with business details, FAQs, policies, documents, and website content so it can answer common questions accurately.\n\nLobbyStack is built for appointment-based and local service businesses such as clinics, salons, repair shops, consultants, agencies, and home service teams. It can be used as a hosted cloud service or self-hosted on your own infrastructure.","image":"https://images.g2crowd.com/uploads/product/image/470959d52b98b1011362a1a4a3f181cd/lobbystack.png","url":"https://www.capterra.ie/software/1101513/LobbyStack","@type":"ListItem"},{"name":"comdesk","position":17,"description":"CallOne Call Center – AI-Integrated Telephony for Sales & Service\nCallOne’s AI-integrated, web-based call center software is designed for corporate telephony in sales and customer service, providing a seamless communication experience. With VoIP telephony, intelligent call routing, and CRM integrations, businesses can enhance customer interactions and optimize operations.\n\nKey Features:\n✅ AI-powered call routing – Smart automation for faster and more efficient customer service\n✅ CRM & API integration – Seamless data synchronization for better call management\n✅ Real-time analytics & monitoring – Live insights to boost performance and efficiency\n✅ Scalable & flexible – Ideal for small teams and large contact centers\n\nAs a German-based provider, CallOne ensures GDPR-compliant data security and high-quality voice connections, enabling businesses to improve customer experience and operational efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fb0116f-a801-4a21-8c86-f4e4d42070da.png","url":"https://www.capterra.ie/software/182371/callone-call-center-software","@type":"ListItem"},{"name":"Disp","position":18,"description":"Dispatchly is AI phone answering software that automates inbound calls, appointment booking, and lead capture. Its 24/7 conversational AI voice agent qualifies inquiries and schedules jobs directly into calendars, integrating with tools like Jobber, Housecall Pro, ServiceTitan, and Stripe. Features include SMS/email notifications for bookings, a website chat widget for handling inquiries, and an AI knowledge base for customizing services, pricing, and policies. Dispatchly supports team management, technician tracking, and automated reminders. A mobile dashboard enables call logs, appointment management, and payment tracking. The Autopilot Marketing feature identifies prospects, executes campaigns, and books appointments via AI. Additional tools include AI-powered payment collection, WhatsApp integration, and Google Local Services Ads management for better ad placement and review generation. Business intelligence tools analyze call data to uncover trends in customer behavior.","image":"https://images.g2crowd.com/uploads/product/image/448ad5024a14c5864ad1b1c8d004417f/dispatchly-ai-ai-workers-for-traders.png","url":"https://www.capterra.ie/software/1110223/Disp","@type":"ListItem"},{"name":"Smartdivert","position":19,"description":"SmartDivert is a cloud-based telecom SaaS built directly on top of Twilio Programmable Voice. It enables businesses to optimize their communication infrastructure using high-speed real-time webhooks and full BYON (Bring Your Own Number) architecture.SmartDivert offers four intelligent routing frameworks to ensure zero missed calls and optimized carrier costs: Simultaneous, Priority, Manual, and Emergency routing. By applying these automated rules, telecom managers can orchestrate complex call flows, eliminate multi-leg forwarding markup fees, and maintain automated failovers during network outages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8215ff7b-4239-48c0-940b-48694ce58550.jpeg","url":"https://www.capterra.ie/software/1110274/Smartdivert","@type":"ListItem"},{"name":"Polished.CX","position":20,"description":"Polished.CX is a real-time voice AI platform that makes live calls clearer without replacing the speaker's voice. It combines three capabilities in one voice-processing layer: noise cancellation that removes background sound from contact center floors, home offices, and public spaces; accent localization that improves listener comprehension while preserving the speaker's tone, rhythm, and identity; and live spoken-language translation across 84 languages that keeps the speaker's recognizable voice in the translated output. Polished.CX integrates with existing voice stacks through SIP, WebRTC, browsers, contact center platforms, SDKs, and APIs, so teams do not need to replace their current systems. Noise cancellation is free. Accent conversion and translation are priced per user, per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34ae10cb-77c5-45f7-a52f-243112c51d32.jpeg","url":"https://www.capterra.ie/software/1237018/Polished-CX","@type":"ListItem"},{"name":"Ostnyx","position":21,"description":"Ostnyx is sales software that streamlines outbound calling workflows into one platform, replacing spreadsheets, dialers, CRMs, and forms. It integrates cold caller hiring, lead acquisition, dialing, qualification, and follow-up management. Administrators assess applicants via voice demos submitted through private links. Lead generation enables Google Places searches by city or niche, with bulk acquisition of up to 20 leads and automatic return of unworked leads after seven days. The browser-based softphone allows dialing without hardware, logging calls, and automating pricing. Lead management supports CSV and Google Sheets imports, with team or private access options. Custom intake forms enable real-time prospect scoring during calls. Follow-up tools include callback scheduling, reminders, SMS, call transcription, conference calling, and WhatsApp integration. Analytics track visitor traffic, revenue, and calling costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d601329-8d88-4491-9c42-14f86c5040ee.png","url":"https://www.capterra.ie/software/1237960/Ostnyx","@type":"ListItem"},{"name":"HyperDial","position":22,"description":"HyperDial is a cloud calling platform built for sales and support teams that live on the phone. Most dialers only count how many calls you make. HyperDial focuses on how many actually connect, because a call that never reaches a real person is a lead you already paid for and lost.\n\nYou get cloud phone numbers, reliable outbound and inbound calling, call recording and playback, call transfer and forwarding, and voicemail, with clear visibility into your connect and answer rates, all in one dashboard. HyperDial is built to keep your calling numbers healthy and your caller reputation intact, so more of your calls get picked up by real people.\n\nRun HyperDial alongside your current provider and watch the difference show up in your pickup rates. 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