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Emplate helps in empowering malls and tenants to engage with customers and build valuable relationships.
Emplate helps in empowering malls and tenants to engage with customers and build valuable relationships. Learn more about Emplate

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Hyperin is a leading platform for shopping mall management, tenant engagement and connecting the digital and physical consumer journey.
Hyperin is a leading platform for shopping mall management, tenant engagement and connecting the digital and physical consumer journey. The HyperIn Platform contains three products - Manage, Monetize, and Connect. With all three, users have a hub for multi-channel communication and collaboration between consumers and tenants, a space to advertise and grow revenue, and a content management platform for publishing multi-channel information. Learn more about HyperIn

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Baikingu is a cloud-based scalable solution that meets the increasing demands for integration of new technology for a retailer.
Retail management system designed for large and small retailers. It helps businesses with stock, inventory, and purchase order management. Features of the platform include order management, payment processing, point of sale, purchase order management, credit card processing, reporting and statistics, sales reports, inventory management, and customizable reports. Learn more about Baikingu

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
SwanFRS is a complete retail management solution designed for furniture and appliance retailers.
SwanFRS is a complete retail management solution designed for furniture and appliance retailers. Learn more about SwanFRS

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Sales and trade marketing management in traditional and modern trade, including usage of AI photo recognition.
effie> — SaaS service for efficient sales and brand management in stores, where the customer makes a choice and the product turns into a purchase. The service allows for manufacturers, distributors, merchandising agencies and retail chains in the CPG and pharmaceutical industries to increase the efficiency of business processes. AI-powered Image Recognition automatically online converting photos into analytics or answers to questionnaires. Learn more about effie

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Inverge is an end-to-end retail management software for brands, retailers, and dropshippers.
Inverge is an end-to-end retail management software for brands, retailers, and dropshippers. Learn more about Inverge

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Cloud-based tool that enables users to manage campaigns, run analysis, monitor customer engagement, print labels, and more.
Cloud-based tool that enables users to manage campaigns, run analysis, monitor customer engagement, print labels, and more. Learn more about ExtendaGO

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Fashion retail management software ideal for clothing, footwear, sporting goods, bags and accessories shops and boutiques.
Fashion retail management software ideal for clothing, footwear, sporting goods, bags and accessories shops and boutiques. It allows you to manage the warehouse, in-store sales, inventories, incoming and outgoing goods. It also allows retailers to sell the products in their warehouse on numerous online sales channels, automatically keeping stocks synchronized between in-store sales and e-commerce sales. Possibility to interface with the most famous marketplaces (Amazon, eBay, Zalando, Spartoo) Learn more about Panama

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Cloud-based retail tool that lets businesses manage purchase orders, send stock level alerts, handle payments, and more.
Cloud-based retail tool that lets businesses manage purchase orders, send stock level alerts, handle payments, and more. Learn more about YouShop

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Colateral enables retailers and brands to deliver localised in-store marketing campaigns that create impactful customer experiences.
Colateral enables retailers and brands to deliver localised in-store marketing campaigns that create impactful customer experiences and increase revenues. With Colateral, you can save up 80% of your time planning campaigns by automating in-store campaign management from briefing to execution, allowing users to plan omni-channel campaigns, review artwork, and track team engagement. Additionally, you can localise national campaigns by using insights and tailoring messages for every store. Learn more about Colateral

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
White-label solution the lets businesses create a custom value network to help retailers and suppliers collaborate on a unified portal.
White-label solution the lets businesses create a custom value network to help retailers and suppliers collaborate on a unified portal. Learn more about Retailgear

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Retail management solution that enables businesses to manage inventory, point of sale transactions, orders, and more.
XStak is an all-in-one, self-service Retail Operating System that enables Next-Gen Retailers to perform Omnichannel Commerce, Marketing, Payments and Business Intelligence operations on a transaction-based pricing model. Learn more about XStak

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Intelligent Analytics Solution for Retail
RetailOR® is the ideal solution for organizing and managing retail distribution systems. With RetailOR® you can easily carry out analyses and develop strategies for controlling, measuring the performance of existing stores and developing new ones in an innovative and personalized way. RetailOR®combines Artificial Intelligence and Data Science for analyzing performances, clustering stores and deciding the location of new openings. Learn more about RetailOR

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Japanese-language IVR tool that gives entrepreneurs access to communication solutions to streamline collaboration operations and maximize the end-user experience.
IVRy lets Japanese business leaders leverage machine learning technologies to enrich CRM functionalities and increase efficiency in customer liaison. The software provides experts with automation tools, featuring chatbot capabilities to process inbound and outbound calls. Managers can also use the features set to digitize repetitive manual tasks, enhancing time and resource management. Additionally, the AI-powered system enables CRM teams to attend to multiple stakeholders simultaneously, boosting feedback collection. It has data analysis tools that help process bulk unstructured data into meaningful information, increasing output. The system supports cross-platform integrations with apps like Slack and LINE to optimize customer engagement and satisfaction. Learn more about IVRy

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Software to control and personalize your product display sequencing across product display pages, search results and recommendations.
All in one online merchandising and personalization platform that gives retailers the power to control and personalize their product display sequencing across product display pages, search results and recommendations. Create a blend of attributes and KPI's to sequence products by and determine where and when to display that sequence using our unique merchandising templates and personalization triggers. Advanced Commerce are the new gold standard for online merchandising and personalization Learn more about Advanced Commerce

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
FIT ONE BOX is a ready enterprise business suite that can automate any business. MANUFACTURING | WAREHOUSING | DISTRIBUTION | RETAIL
FIT- Finish In Time is seamlessly integrated ERP application software exclusively designed for automating your business in quick time. The software is totally web enabled and one track the complete status of your factory and orders anywhere anytime. The product is totally integrated across all departments of a busines and addresses all key areas of Manufacturing, Warehousing, Distribution and Retailing Process. The product is an out of box solution with a simple user interface and web enabled. Learn more about FitOneBox

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Retail management solution that helps businesses manage restaurants, clients, inventory, loyalty programs, sales, and more.
Retail management solution that helps businesses manage restaurants, clients, inventory, loyalty programs, sales, and more. Learn more about Mota

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
eCommerce platform that helps businesses manage online catalogs, offers, proposals, stores, and more.
eCommerce platform that helps businesses manage online catalogs, offers, proposals, stores, and more. Learn more about AGORA

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Tulip provides a range of retail solutions covering point of sale (POS), appointments, performance optimization, fulfillment, and more.
Tulip provides a range of retail solutions covering point of sale (POS), appointments, performance optimization, fulfillment, and more. Learn more about Tulip

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Cloud-based retail management system that helps businesses manage point of sale (POS), inventory, budgets, and more.
Cloud-based retail management system that helps businesses manage point of sale (POS), inventory, budgets, and more. Learn more about Toranos

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Cloud-based retail management system that helps businesses manage inventory, point of sale (POS), product cataloging, and more.
Cloud-based retail management system that helps businesses manage inventory, point of sale (POS), product cataloging, and more. Learn more about Ally

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Demand planning platform that uses transparent AI to help businesses forecast demand and monitor product launches.
Garvis helps organizations create accurate forecasts and optimize demand planning processes. By combining human knowledge with transparent AI, the system allows planners to better understand what drives their demand and react more effectively to change. It can incorporate real-time signals like orders and in-market sales and help organizations plan the launch of new products. Garvis can be implemented in 1 day and show immediate value. Over 50 companies trust Garvis for their demand planning. Learn more about Garvis

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Customizable retail software with work distribution, inventory management, loyalty programs, returns and refund tracking, and more.
Customizable retail software with work distribution, inventory management, loyalty programs, returns and refund tracking, and more. Learn more about retailTrac

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
FairyMo Mobile POS is a modern cloud-native mobile point of sales for retailers and brand owners.
FairyMo team is committed to building the next generation POS solution for retail brands, and provides one-stop deployment and implementation services covering Greater China, South East Asia, and other APAC countries and regions. Our solutions and services are trusted by multi-national luxury, fashion, cosmetic brands such as Estee Lauder Companies, BREITLING SA and more. Learn more about FairyMo

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Connected commerce solutions for in-store and online retail, with payment processing, order management, VAT refunding, and more.
Connected commerce solutions for in-store and online retail, with payment processing, order management, VAT refunding, and more. Learn more about Planet Retail

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
BOPIS/Click & Collect, Ship from Store, Find in Store, Google Local Inventory Ads, Store Locator.
BOPIS/Click & Collect, Ship from Store, Find in Store, Google Local Inventory Ads, Store Locator. Learn more about stockinstore

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
InfinityX is a retail, credit-collections, warehouse and distribution solution designed for furniture retailers.
Features include: POS, price tags, inventory and warehouse management, distribution, purchasing, EDI, auto inventory replenishment, service department, marketing, promotions, 2-way texting, sales management, goal tracking, sales and profit analysis, employee productivity tracking, cashiering. For credit retailers: credit scoring, centralized credit approval, collections, skip tracing, verifications, payment processing, e-signatures, legal collections. Learn more about InfinityX

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Actindo Core1 is the first MACH alliance certified composable ERP, PXM & OMS for 360° unified commerce.
Actindo Core1 is the most modern cloud-native hybrid of a headless digital commerce ERP and an all-encompassing integration Platform as a Service to enable advanced transactional business models beyond ecommerce, retail and desktop. Our clients can use the Actindo Core1 as a standalone platform or modernize their existing ERP systems. We are the central hub of the new digital software world, such as eCommerce platforms, marketing automation software, and machine learning/AI solutions. Learn more about Actindo Core1

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
King Mechanic is a retail management solution offering multi-store billing, inventory purchase & online orders management.
King Mechanic is a retail management solution offering multi-store billing, inventory purchase & online orders management. Learn more about King Mechanic

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
NTS commerce platform provides CSPs and telco operators with a core transaction platform. From retail and telesales to managing stock.
NTS commerce platform has been designed with telcos in mind. It enables smooth transactions from any channel and facilitates a true best-of-breed approach. The solution sits within the BSS software stack and orchestrates transactions in the exact way necessary. It's the perfect backdrop for all retail interactions. Learn more about NTS commerce platform

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Cloud-based POS system that lets users manage multiple retail shops, payments, and other processes from a unified platform.
Cloud-based POS system that lets users manage multiple retail shops, payments, and other processes from a unified platform. Learn more about MYPOS Connect

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Loop provides the operational tools your whole business needs to execute strategies and optimise performance across the entire network.
Business Performance Management for companies with a network of sites, stores or outlets. Deploy tailored KPIs to reveal issues. Create, assign and monitor actions and their impact. Uphold standards. Empower your teams. From head office to individual sites and all team members in between, Loop ensures everyone is working from a single source of truth to achieve the same goals. Loop gives you the tools you need to manage your network, boost sales, measure performance and maintain standards. Learn more about Loop

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Retail and wholesale trade management solution to manage payments, accounting, sales, customers, payments, and more.
Retail and wholesale trade management solution to manage payments, accounting, sales, customers, payments, and more. Learn more about Totall Kommerce

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Etos is a store management solution designed to help businesses manage in-store and online operations.
Etos is a store management solution designed to help businesses manage in-store and online operations. Learn more about Etos

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Retail management solution that helps businesses manage inventory, customers, orders, transactions, and more on a unified interface.
Retail management solution that helps businesses manage inventory, customers, orders, transactions, and more on a unified interface. Learn more about OneView

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
SmartCommerce is an Italian eCommerce solution that allows businesses to manage over 40 European channels from a single panel.
SmartCommerce is an Italian eCommerce solution that allows businesses to manage over 40 European channels from a single panel. The platform helps companies manage orders for both physical and digital products as well as keep track of inventory without having to build custom integration with each of their vendors. SmartCommerce includes dynamic pricing which automatically adjusts prices based on each channel. The solution also offers social commerce features that allow businesses to expand their online reach to over 2 billion users. Learn more about SmartCommerce di Haitex

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Cloud-based retail management system that helps businesses manage inventory, payments, reporting, and more.
Cloud-based retail management system that helps businesses manage inventory, payments, reporting, and more. Learn more about Alterdata Shop

Features

  • CRM
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management

Retail Management Software Buyers Guide

What is retail management software?

Retail management software helps retailers of all types and sizes manage the financial reporting, accounting, and operations of their retail stores. Modern retail management solutions help organizations understand their consumers' buying behavior, thus improving sales and customer satisfaction. Typically, these systems include features like inventory management, employee management, reporting, and analytics. Retail management software integrates core retail processes with other systems, such as point of sale (POS), human resources, marketing, eCommerce, and customer relationship management (CRM).

The benefits of retail management software

  • Streamline transaction processing:  Setting prices and tracking transactions manually can lead to costly errors. Retail management software automates tasks like barcode scanning, improving accuracy and speed during the checkout process and reducing transaction processing-related errors. Automated retail management software also offers features like suggestive selling, which facilitates upselling and cross-selling of additional products to customers during checkout.
  • Minimize errors and improve accuracy:  Retail management software offers automation that reduces human intervention in day-to-day retail operations and decreases the impact of human error in processes like inventory management, employee management, and sales.
  • Boost Sales:  Retail management systems help improve sales by keeping track of fast-selling items, as well as inventory lying unsold in your warehouse to help retailers respond to demand, or lack thereof. In addition, these systems can help retailers connect with customers online, and learn from their shopping and social media behaviors. Retailers can use retail management software that is compatible with multiple devices to aid data collection, and learn customer likes and dislikes, and use that information to boost sales.

Typical features of retail management software

  • Inventory management:  Track and manage the quantity of stocked goods to maintain proper supply levels. Provide store managers with real-time reports on inventory levels.
  • Point of Sale (POS):  Process point of sale (POS) operations such as billing, payments, cash register transactions, and more.
  • CRM:  Track customer information and manage a centralized customer database.
  • Purchase order management:  Track and manage purchase orders.
  • eCommerce:  Manage online storefronts.
  • Email marketing:  Create email campaigns and send marketing emails to showcase products and reach/communicate with customers.

Considerations when purchasing retail management software

  • Scalability:  While purchasing a retail management solution, it's important to keep in mind the volume of items and transactions your business needs the system to process. Another scalability factor is the software's ability to execute your work processes with a high degree of labor efficiency. Be sure to invest in a solution that not only meets your needs now, but will meet them in the future as your business grows.
  • Integration:  Since retail management as a whole requires a lot of different processes and functions, be sure to evaluate the integration capabilities of retail management software before making a purchase decision. Consider integration with subsystems such as price management, replenishment, and merchandise planning, or external solutions related to accounting, eCommerce, and human resources.
  • Cost:  Retail management software can be offered for a one-time licensing fee or on a subscription basis. These systems can also incur additional costs related to hardware, database licenses, and technical support. Additionally, certain businesses may only need a subset of retail management solution's functionality rather than the entire system. It's imperative for your business to conduct extensive research and speak with vendors to understand a solution's pricing structure to avoid overpaying for functions you don't need or unexpected costs after investing in a system. 
  • Suitability:  Not every retail business is the same, and some retail management systems focus on specific niches compared to generic retail management (e.g., retail management software for apparel, spa services, fitness). Such software comes with prebuilt specific industry templates and easy-to-understand interfaces designed for users within that particular market. If available, consider purchasing a category-specific retail solution for your business to avoid costly add-ons in the future and benefit from technology focused on your specific business needs.
  • Artificial intelligence (AI) is helping recommend products to customers:  Understanding customer preferences and their buying behavior has always been important for businesses striving to retain their customers and boost revenue. AI-driven retail management software is automating this process by learning customer buying behavior and patterns, and recommending related products to drive sales. These enhanced systems can also enhance retailer-customer relationships through user accounts that track behavior, preferences, purchasing activity, and more.
  • The internet of things (IoT) is improving retail operations:  As technology continues to evolve, the IoT is helping retailers gather vast amounts of customer data with sensors and RFID tags. Products embedded with IoT tags and sensors can monitor purchase date, expiration date, and usage pattern. Here's an example: Tommy Hilfiger is planning to introduce chip-embedded clothing that will allow customers to earn points whenever they wear that clothing at specific locations. This, in turn, helps the brand track and gain insight from customers' usage of their product. In the coming years, expect facial recognition, contactless payments, and other advanced technologies to improve IoT-driven retail operations and the shopping experience.
  • Omnichannel is driving retailers to improve the customer experience:  As technology continues to connect customers to online and physical stores using social media, eCommerce websites, and other platforms, retailers are tapping into every possible touchpoint to improve the customer experience, from product research to purchases and returns. Retailers are improving in-store experiences as well as online purchasing by simplifying the process across all channels.