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Online Booking Systems
Reservations software manages hospitality industry reservations including web-based and onsite solutions.
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A Comprehensive System (All-in-one) for Children's Courses Businesses and Activities with the Best Customer Journey.
Learn more about Zooza
Zooza is an integrated software platform that simplifies the management of children's courses and activities. It automates sales, tracks attendance, and streamlines communication, freeing providers from administrative burdens. The system features attendance and make-up lesson management for a better customer experience.
Zooza uses secure technology to protect data and integrate with brands for consistent user interactions. It supports scalability and customization through open API for various children's course providers, from educational institutions to language schools.
Zooza's goal is to enable providers to concentrate on delivering outstanding educational experiences, ensuring operational efficiency, data security, and brand integrity.
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Exercise.com is a custom branded software platform to grow and manage your fitness business better.
Learn more about Exercise.com
The Exercise.com fitness business management software platform simplifies the painful admin tasks that are core to your fitness business. Through our custom-branded web and mobile apps, that include payment processing, you can easily schedule, view, and manage all your appointments and classes – by trainer, location, and service – with options for reoccurring events and automated appointment reminders. View powerful business reports with insights into payments, and member billing.
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Our goal is to boost revenue by 20% through increased bookings and optimal room pricing, streamlining efficiency by automating tasks.
Learn more about Semper
Semper Property Management System (PMS) delivers a comprehensive, user-friendly platform designed to optimize your operations with a focus on conscious digital practices.
Our goal is to facilitate clients in achieving a 20% revenue increase by maximizing bookings through enhanced exposure on leading OTAs globally, ensuring every room is sold at the optimal price.
Our system enhances efficiency with a single, integrated solution for all essential modules while automating many routine tasks.
Finally, we empower venues to embrace a guest-centric approach, treating each customer as a valued individual while embracing a commitment to digital sustainability.
Learn more about Semper
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
The All-in-One Software for Short-Term & Vacation Rentals. One subscription, all tools. 14-day free trial. No credit card required.
Learn more about Smoobu
Smoobu is the All-in-One Software for Short-Term & Vacation Rentals.
Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically, so you no longer need to worry about double bookings and manual prices.
One subscription, all tools. Channel Manager, PMS, Website Builder, Booking Engine, Unified Inbox, Online Check-In, as well as a Dedicated Guest Guide that will make your reviews go up.
Try Smoobu Pro for 14 days. No credit card required.
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
The leading hospitality technology platform for short-term rental businesses with 4+ listings.
Learn more about Guesty
Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a complete suite of features and 150+ industry partners, Guesty is transforming the hospitality industry with innovative solutions.
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Hostaway transforms your business with advanced automations, marketing magic, seamless communication, and insightful reporting.
Learn more about Hostaway
Imagine a world where managing your vacation rentals is not just efficient, but effortless. Enter Hostaway—the premier all-in-one solution for property managers who demand the best. Hostaway doesn’t just organize your business, it elevates it.
Streamline every aspect of your operations from a single, intuitive platform. Seamlessly integrate and manage your listings across all major travel platforms—Airbnb, Vrbo, Booking.com, Google, and more.
Increase your revenue by at least 20% with dynamic pricing, and cut down on OTA fees by setting up your own beautiful direct booking site in minutes. Hostaway isn't just software, it's the key to your success.
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Guesty for Hosts is a mobile first, affordable and easy to use vacation rental management software, for hosts managing 1-3 listings.
Learn more about Guesty For Hosts
Guesty is an end-to-end property management software for hosts with 1-3 listings and companies with 4+ listings. Guesty integrates with dozens of tools in its marketplace, centralizing operations so users can manage everything from one place. The robust software has diverse features, including channel management, direct booking website, accounting, payment processing, and more. Guesty syncs with Airbnb, Vrbo, Booking.com and more, making it easy to view and manage reservations in one place.
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Online Booking Reservation System with reminders for all service companies! Let your clients book themselves online!
Learn more about SimplyBook.me
SimplyBook.me offers the most extensive booking reservation system on the market, that makes you look professional and solves all your online needs. You get a full blown booking website, or a widget for your own website, where you can present your business and accept appointments, sell products, membership, packs, gift cards and service add-ons. A great variety of marketing tools available as well as an Admin app and a branded Client app. An extensive Enterprise Solution available with HQ management.
Learn more about SimplyBook.me
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
All-in-one reservation software for small and medium-sized rental businesses.
Learn more about Booqable
Booqable provides industry-leading reservation software for rentals, equipment, and activities. Through a powerful back-office, website builder, and mobile app, Booqable helps 4,000+ companies operate more efficiently and increase bookings. Features like real-time availability, date and time selection, and online payments can all be tailored to your unique needs, so you can offer the best reservation experience for your customers.
Learn more about Booqable
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Create That Business Winning Itinerary in Half an Hour… NOT Half a Day. Developed by tour operators.
Learn more about Nitro for Incoming Tour Operators
We make easy-to-use solutions in the complex world of Incoming Tourism. Nitro is the most streamlined Incoming tour operator system for doing tailor-made groups, FIT and MICE. Nitro automates your back-office processes: from quick quotations and beautiful offers, through bookings, operations, documents, financial reports, and a full and easy overview of your workflow. It does not require extensive training and allows you to focus on the tour and the customer instead of IT.
Learn more about Nitro for Incoming Tour Operators
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
The easiest way for businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS.
Learn more about Schedulista
Schedulista is the easiest way to accept and schedule appointments online. Clients book directly from your website, Facebook page, or from a link in email / SMS. You get a beautiful booking page that you can customize to match your website or your personal brand. Features include calendar sync, embed scheduler right in your website, unlimited SMS, charge for no-shows, payments, classes, Mailchimp integration, and friendly support!
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Self-service appointment scheduling with the world's friendliest scheduling tool, so you can save time for the rest of your to-do list.
Learn more about Acuity Scheduling
Save time, look professional, and keep your customers and business moving with Acuity's self-service reservation-booking magic. From the moment a customer books with you, Acuity's there to perform customer intake, automatically send customized email confirmations to you and your customers, deliver text reminders, and process payments. With Acuity, your day-to-day runs more smoothly. There's even a mobile app, for to manage when you're on-the-go. All you need to do is show up at the right time.
Learn more about Acuity Scheduling
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
ResNexus let's your business view and manage all of your existing and potential reservations in one place and reduce double bookings.
Learn more about ResNexus
ResNexus provides more reservations with our innovative booking software & integrations
TRUSTED BY THOUSANDS OF HOTELIERS
Making an online reservation should be visually appealing and intuitive, and that's exactly what the ResNexus booking engine does. Clearly display your gorgeous property and availability, and make add-on product recommendations on the retail sidebar.
Expand your reach with seamless OTA connections to Google, TripAdvisor, Booking.com, Expedia, Airbnb, VRBO, & more!
Learn more about ResNexus
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Streamline your scheduling process and drive more revenue with Wix’s online booking solution.
Fill up your schedule and drive more revenue by selling your services right from your website with Wix’s leading online scheduling solution. The platform lets you offer custom services, manage staff, calendars & multiple locations, build client relationships, and grow your business—all from one place. You’ll find essential features such as an intelligent booking calendar, mobile management, automated communications, integrated payment & CRM systems, custom analytics, and a full marketing suite.
Learn more about Wix
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Event ticketing and marketing platform to plan, create, manage, and promote events to the world's largest attendee network.
Eventbrite is the world’s largest event ticketing and marketing platform helping event organizers create, manage, and promote events. From concerts to festivals, and community events to conferences, Eventbrite empowers millions of events in 180 countries, giving them access to a network of over 83 million people looking for unique things to do. Easy-to-use ticketing solutions, as well as event management and marketing tools, help you sell tickets, grow your community, and drive more revenue.
Learn more about Eventbrite
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Mindbody reservations software simplifies online booking and scheduling, keeps your clients coming back, and grows your revenue.
Mindbody’s all-in-one reservation software has everything you need to seamlessly manage your business end-to-end and grow your revenue. From booking and scheduling to automated reminders and integrated payments, Mindbody helps you thrive. Plus, Mindbody offers innovation you can’t get elsewhere, including an AI front desk (stop missing calls—and client bookings), as well as 700+ partner solutions, open API, and an exclusive network of new clients.
Learn more about Mindbody
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
The world's best online booking software for the beauty and wellness industry. Unlimited possibilities, subscription-free.
Fresha is the only subscription-free appointment booking software for beauty and wellness. Everyone gets unlimited bookings, locations, team members and notifications. Boost your sales and attract new clients by accepting online bookings directly through Google search, your Facebook and Instagram pages, and your website. Clients are easily kept up to date via automated texts, emails and the mobile app. Fresha has zero monthly fees with optional paid features, including card payment processing.
Learn more about Fresha
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
THE restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.
With a global dining network of millions, more than nearly 50,000 restaurant partners, and the best restaurant management platform out there, OpenTable helps you grow your business. Easy-to-use solutions help you fill seats, run consistently smooth shifts, grow guest relationships, and drive more revenue.
Learn more about OpenTable
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Leading booking solution for tour, activity and attraction operators, providing powerful software to sell and manage services.
FareHarbor is the leading booking solution for tour, activity and attraction operators around the world, providing powerful software to efficiently sell and manage activities and services.
We partner with businesses to enhance the booking experience, streamline operations, and increase revenue.
Our comprehensive offerings include booking and reservations software, distribution and channel management, website optimization, innovative growth tools, unmatched support, and many more.
Learn more about FareHarbor
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to make your life easier.
Booker's cutting-edge salon software helps your run and grow your salon with an all-in-one platform that understands you'd rather be focusing on your clients instead of your administrative duties. Manage your online bookings, point-of-sale, membership and loyalty programs, all while attracting new clients, and making sure they come back. Access your salon business anytime, anywhere, all on Booker's secure, cost-effective, cloud-based software.
Learn more about Booker
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Lodgify simplifies managing a vacation rental by enabling you to create a website, sync listings across channels, and manage tasks.
Lodgify is everything you need to create a vacation rental website and manage all your bookings. Our advanced vacation rental software provides owners and property managers with the tools needed to build a beautiful website, accept online bookings with credit card payments and manage all your reservations from one place. Our sophisticated solution allows synchronization of property data with external booking channels such as Airbnb, Booking.com, Expedia and Homeaway/Vrbo.
Learn more about Lodgify
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Setmore offers a free, online scheduling platform for you to connect with your customers.
Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow.
Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.
Learn more about Setmore
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Peek Pro is a world-class operating software for tour and activity operators looking to boost revenue and streamline operations.
Peek Pro is a revolutionary operating software designed for tour and activity operators looking to boost revenue and streamline operations. This platform offers a world class reservation experience, dynamic pricing and a comprehensive Point of Sale system. Automate hundreds of routine tasks with a robust mobile app, which supports real-time data management, check-ins, digital waivers, and detailed reporting. Boost customer satisfaction with smooth interactions throughout their journey, streamlined by features like automated text reminders, self-rescheduling options, and contactless QR code entry.
Trusted by thousands of operators, Peek Pro has shown to increase business revenues by an average of 30%. Backed by an award-winning customer support team ready to assist with any needs—from solo tour guides to large-scale exhibits. Peek Pro is ready to help your business grow. Ready to see it in action? Schedule a demo with us today!
Learn more about Peek Pro
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Xola is an easy-to-use reservation, sales, and marketing system for tour and activity operators.
Xola is the only unified reservation, sales, and marketing platform for tour and activity businesses. Manage every kind of reservation (online, over the phone, in-person, or from a reseller) with real-time availability. Sell through the world's largest marketplaces in a few clicks. Increase online revenue with automated abandoned booking remarketing features and track your marketing success in easily with our Facebook Pixel and Google Analytics integrations. CC rates as low as 1.99% + 30 cents.
Learn more about Xola
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
WellnessLiving's easy to use management software automates your business to allow you to attract & retain more customers. 24/7 support
WellnessLiving’s all-in-one business management software equips the Fitness, MediSpa & Wellness industry with the automation tools, support, & resources needed to manage & grow their business. Offering flexible settings & dynamic tools like online booking, automated marketing, rewards, website widgets, advanced reporting, mobile apps, and client & staff management, all on one convenient platform, to streamline business operations.
It’s the only software you need to attract, convert, & retain more clients. With exceptional 24/7 support through your business growth.
Learn more about WellnessLiving
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Features
- Calendar Management
- Promotions Management
- Customer Support
- CRM
- Mobile Access
- Booking Management
- Rate Management
- Group Reservations
- Reporting/Analytics
- Inventory Management
Online Booking Systems Buyers Guide
Table of Contents
What is reservations software?
Reservations software offers tools and functionalities that help hospitality businesses streamline their booking processes and manage reservation requests. It offers features such as booking (rooms, tables, vehicles, etc.), payment processing, availability checking, and calendar management. The software has wide applicability in the hospitality, real estate, and rental industries.
Reservation software is related to appointment scheduling , hospitality property management , and registration software .
The benefits of reservations software
As an owner/manager of a reservations-based business, reservations software allows you to set up a flawless, user-friendly booking system. Some of the key benefits of implementing reservation software are:
- 24/7 availability for bookings/reservations: With a well-implemented reservation system in place, your business can accept bookings 24 hours a day, seven days a week. Customers can access your online portal or use partnered booking platforms to make reservations anywhere, at any time.
- Avoid booking errors: One of the main advantages of reservations software is avoiding incorrect reservations or double-booking. With a centralized reservations system in place, everyone will have the latest information regarding room availability or rentals.
- Automate booking processes: Reservations software automates the entire booking cycle, from booking requests through payments. Property owners/managers can streamline various operations in the reservations process, such as handling customer inquiries, accepting payments, and managing calendars. A rule-based system lets users set up automated workflows, which allow things like guests automatically receiving booking confirmation via text or email once payment is received.
Typical features of reservation software
- Online booking: Accept booking requests online and process them based on availability.
- Payment processing: Accept and process payments, and share receipts with customers.
- Group reservations: Make arrangements for groups who request reservations at the same time.
- Booking notes: Capture requests made by customers during the reservation process and share these notes with staff members.
- Customer support: Provide support to customers via phone, live chat, or email.
Considerations when purchasing reservation software
- Figure out what you need: Reservations software vendors offer a broad range of basic and premium features. Your feature requirements will be unique based on your business size and type. Basic features such as real-time booking with payment support are fairly standard, while premium features like built-in marketing automation, multi-currency payment gateways, and integration with existing applications may not be necessary. Make a list of your “must-have” and “good-to-have” features before setting building your vendor shortlist.
- Integration with existing systems: Reservations software may not be the first or only tool you use, so it’s important that it integrates with your existing technology tools. Before making a purchase, confirm that the reservations software you pick fully integrates with your POS , database , and compliance management software , to name a few.
- Buy reservations software or build your own: The decision to go with third-party software or develop a system in-house depends on the complexities of your reservation/booking process and desired customization level. In-house developed software can be aligned to your existing interface and functionality requirements, but demands significant time and money. On the other hand, third-party reservations software (especially cloud-deployed systems) can be implemented within a few hours at a reasonable price, but may offer lesser customizability.
Relevant reservation software trends
- Chatbots are transforming the booking process: Chatbots (AI-backed conversational interfaces) are transforming the way booking inquiries are received and answered. Chatbots can replace or significantly reduce the need for staff to handle customer inquiries, and can address queries without human intervention. According to Humley, more than two-thirds of Americans would like to use chatbots to improve their online travel experience.
- Predictive intelligence will help improve the guest experience: Reservations software includes tools that capture a variety of customer details. According to Zebra Technologies, 49% of hotel and resort owners are looking for ways to turn guest data into business-relevant insights that can enhance guests’ in-stay experience and improve customer loyalty. Most reservations software vendors have started (or will start) offering predictive analytics capabilities bundled with their solutions.
