---
description: Compare TeamSupport vs Akio.CX. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TeamSupport vs Akio.CX Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [TeamSupport \<span\>vs\</span\> Akio.CX](https://www.capterra.ie/compare/87908/158998/teamsupport/vs/akio)

# Compare TeamSupport vs Akio.CX

Canonical: https://www.capterra.ie/compare/87908/158998/teamsupport/vs/akio

> Detailed comparison between TeamSupport and Akio.CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TeamSupport | Akio.CX |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 848 | 0 |
| **Starting Price** | US$45.00 | €40.00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### TeamSupport

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

### Akio.CX

Contact Centres and Outsourcers; Also Client Relations, Client Support, Customer Experience, IT or Marketing departments in small and medium sized companies,

## Key features

### TeamSupport

- API
- Chat/Messaging
- Content Management
- Customer Complaint Tracking
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- Routing
- Support Ticket Management
- Survey/Poll Management
- Workflow Management

### Akio.CX

- API
- Chat/Messaging
- Content Management
- Customer Complaint Tracking
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- Routing
- Support Ticket Management
- Survey/Poll Management
- Workflow Management

## Links

- [View TeamSupport Profile](https://www.capterra.ie/software/87908/teamsupport)
- [View Akio.CX Profile](https://www.capterra.ie/software/158998/akio)
- [View Original Comparison](https://www.capterra.ie/compare/87908/158998/teamsupport/vs/akio)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"TeamSupport vs Akio.CX Comparison - Capterra Ireland 2026","description":"Compare TeamSupport vs Akio.CX. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/87908/158998/teamsupport/vs/akio","about":[{"@id":"https://www.capterra.ie/software/87908/teamsupport#software"},{"@id":"https://www.capterra.ie/software/158998/akio#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/87908/158998/teamsupport/vs/akio#breadcrumblist"},"@id":"https://www.capterra.ie/compare/87908/158998/teamsupport/vs/akio#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"TeamSupport","description":"As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. It helps users build customer loyalty and mitigate churn by understanding what's happening at the account level—not just the user level. Its proprietary Customer Distress Index provides holistic view of customer relationships, helping businesses understand how well their software product is being adopted. \n\nTeamSupport is a low-cost, AI-powered tool that gives you a complete picture of customer health by tying every conversation with a user directly to the customer account with no integrations or separate products needed. It’s the optimal all-in-one solution for aligning support, success, and GTM teams around a shared view of the customer and enabling smarter, data-driven executive decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f0e05623-2bab-4062-9b1d-358868e38faf.png","url":"https://www.capterra.ie/software/87908/teamsupport","@id":"https://www.capterra.ie/software/87908/teamsupport#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":848},"offers":{"price":"45","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Akio.CX","description":"Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge.","url":"https://www.capterra.ie/software/158998/akio","@id":"https://www.capterra.ie/software/158998/akio#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"40","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ie/compare/87908/158998/teamsupport/vs/akio#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"TeamSupport vs Akio.CX","position":3,"item":"https://www.capterra.ie/compare/87908/158998/teamsupport/vs/akio","@type":"ListItem"}]}]}
</script>