---
description: Compare BeyondTrust Remote Support vs Tapkey. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BeyondTrust Remote Support vs Tapkey Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [BeyondTrust Remote Support \<span\>vs\</span\> Tapkey](https://www.capterra.ie/compare/86962/194646/bomgar/vs/tapkey)

# Compare BeyondTrust Remote Support vs Tapkey

Canonical: https://www.capterra.ie/compare/86962/194646/bomgar/vs/tapkey

> Detailed comparison between BeyondTrust Remote Support and Tapkey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | Tapkey |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 2009 | 0 |
| **Starting Price** | US$1,995.00 | €1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### Tapkey

System integrators and hardware manufacturers who want to add mobile access to their product and services

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Access Management
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Credential Management
- Customisable Branding
- File Transfer
- Least Privilege
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Two-Factor Authentication
- Unattended Access

### Tapkey

- API
- Access Controls/Permissions
- Remote Access Management

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.ie/software/86962/bomgar)
- [View Tapkey Profile](https://www.capterra.ie/software/194646/tapkey)
- [View Original Comparison](https://www.capterra.ie/compare/86962/194646/bomgar/vs/tapkey)

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