---
description: Compare BeyondTrust Remote Support vs ISL Light. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BeyondTrust Remote Support vs ISL Light Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [BeyondTrust Remote Support \<span\>vs\</span\> ISL Light](https://www.capterra.ie/compare/86962/146892/bomgar/vs/isl-light)

# Compare BeyondTrust Remote Support vs ISL Light

Canonical: https://www.capterra.ie/compare/86962/146892/bomgar/vs/isl-light

> Detailed comparison between BeyondTrust Remote Support and ISL Light. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | ISL Light |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 2009 | 779 |
| **Starting Price** | US$1,995.00 | US$34.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### ISL Light

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments.  Strongest markets are Japan, Europe and US.

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Activity Tracking
- Annotations
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customisable Branding
- File Sharing
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Two-Factor Authentication
- Unattended Access

### ISL Light

- API
- Access Controls/Permissions
- Activity Tracking
- Annotations
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customisable Branding
- File Sharing
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Two-Factor Authentication
- Unattended Access

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.ie/software/86962/bomgar)
- [View ISL Light Profile](https://www.capterra.ie/software/146892/isl-light)
- [View Original Comparison](https://www.capterra.ie/compare/86962/146892/bomgar/vs/isl-light)

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