---
description: Compare BeyondTrust Remote Support vs Atera. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BeyondTrust Remote Support vs Atera Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [BeyondTrust Remote Support \<span\>vs\</span\> Atera](https://www.capterra.ie/compare/86962/144309/bomgar/vs/atera)

# Compare BeyondTrust Remote Support vs Atera

Canonical: https://www.capterra.ie/compare/86962/144309/bomgar/vs/atera

> Detailed comparison between BeyondTrust Remote Support and Atera. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | Atera |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 2009 | 446 |
| **Starting Price** | US$1,995.00 | US$129.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### Atera

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Credential Management
- Customisable Branding
- File Sharing
- File Transfer
- Multi-Channel Communication
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Ticket Management
- Unattended Access

### Atera

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Credential Management
- Customisable Branding
- File Sharing
- File Transfer
- Multi-Channel Communication
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Ticket Management
- Unattended Access

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.ie/software/86962/bomgar)
- [View Atera Profile](https://www.capterra.ie/software/144309/atera)
- [View Original Comparison](https://www.capterra.ie/compare/86962/144309/bomgar/vs/atera)

-----

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