---
description: Compare LiveVox vs Nextiva. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveVox vs Nextiva Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [LiveVox \<span\>vs\</span\> Nextiva](https://www.capterra.ie/compare/81432/175788/livevox/vs/nextiva)

# Compare LiveVox vs Nextiva

Canonical: https://www.capterra.ie/compare/81432/175788/livevox/vs/nextiva

> Detailed comparison between LiveVox and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveVox | Nextiva |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 32 | 914 |
| **Starting Price** | US$5,000.00 | US$25.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation | Videos |

## Best for

### LiveVox

LiveVox provides digital contact center software \&amp; services for companies with 20+ agents looking to connect with customers in North America through their solution portfolio.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### LiveVox

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Routing
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Content Management
- Email Marketing
- Live Chat
- Multi-Channel Communication
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Survey/Poll Management

### Nextiva

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Routing
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Content Management
- Email Marketing
- Live Chat
- Multi-Channel Communication
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Survey/Poll Management

## Links

- [View LiveVox Profile](https://www.capterra.ie/software/81432/livevox)
- [View Nextiva Profile](https://www.capterra.ie/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.ie/compare/81432/175788/livevox/vs/nextiva)

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