---
description: Compare LiveVox vs LiveAgent. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveVox vs LiveAgent Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [LiveVox \<span\>vs\</span\> LiveAgent](https://www.capterra.ie/compare/81432/102188/livevox/vs/liveagent)

# Compare LiveVox vs LiveAgent

Canonical: https://www.capterra.ie/compare/81432/102188/livevox/vs/liveagent

> Detailed comparison between LiveVox and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveVox | LiveAgent |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 32 | 1753 |
| **Starting Price** | US$5,000.00 | US$15.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveVox

LiveVox provides digital contact center software \&amp; services for companies with 20+ agents looking to connect with customers in North America through their solution portfolio.

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

## Key features

### LiveVox

- API
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Content Management
- Email Management
- Inbound Call Centre
- Lead Management
- Live Chat
- Multi-Channel Communication
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Template Management
- Workflow Management

### LiveAgent

- API
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Content Management
- Email Management
- Inbound Call Centre
- Lead Management
- Live Chat
- Multi-Channel Communication
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Template Management
- Workflow Management

## Links

- [View LiveVox Profile](https://www.capterra.ie/software/81432/livevox)
- [View LiveAgent Profile](https://www.capterra.ie/software/102188/liveagent)
- [View Original Comparison](https://www.capterra.ie/compare/81432/102188/livevox/vs/liveagent)

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