Kayako vs Zendesk Suite

US$30.00/month
US$49.00/month

Overall

4.0 (166)
Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Automated Routing
  • Change Management
  • Configuration Management
  • Dashboard
  • Email Templates
  • Help Desk Management
  • Offline Form
  • Real Time Data
  • Service Level Agreement (SLA) Management
  • Single Sign On
10/10
  • Automated Routing
  • Change Management
  • Configuration Management
  • Dashboard
  • Email Templates
  • Help Desk Management
  • Offline Form
  • Real Time Data
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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