---
description: Compare Convoso vs 8x8 Contact Center. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Convoso vs 8x8 Contact Center Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Telemarketing Software](/directory/31034/telemarketing/software) > [Convoso \<span\>vs\</span\> 8x8 Contact Center](https://www.capterra.ie/compare/76768/161523/cloud-predictive-dialer/vs/contactnow)

# Compare Convoso vs 8x8 Contact Center

Canonical: https://www.capterra.ie/compare/76768/161523/cloud-predictive-dialer/vs/contactnow

> Detailed comparison between Convoso and 8x8 Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Convoso | 8x8 Contact Center |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 387 | 47 |
| **Starting Price** | US$90.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Convoso

Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies.

### 8x8 Contact Center

Mid Market and Enterprise Companies who require call center technology.

## Key features

### Convoso

- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Routing
- Call Scripting
- Computer Telephony Integration
- Customer History
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Outbound Call Centre
- Performance Management
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics
- SMS Messaging

### 8x8 Contact Center

- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Routing
- Call Scripting
- Computer Telephony Integration
- Customer History
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Outbound Call Centre
- Performance Management
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics
- SMS Messaging

## Links

- [View Convoso Profile](https://www.capterra.ie/software/76768/cloud-predictive-dialer)
- [View 8x8 Contact Center Profile](https://www.capterra.ie/software/161523/contactnow)
- [View Original Comparison](https://www.capterra.ie/compare/76768/161523/cloud-predictive-dialer/vs/contactnow)

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