---
description: Compare Convoso vs Infinity Call Tracking. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Convoso vs Infinity Call Tracking Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Convoso \<span\>vs\</span\> Infinity Call Tracking](https://www.capterra.ie/compare/76768/152003/cloud-predictive-dialer/vs/call-tracking)

# Compare Convoso vs Infinity Call Tracking

Canonical: https://www.capterra.ie/compare/76768/152003/cloud-predictive-dialer/vs/call-tracking

> Detailed comparison between Convoso and Infinity Call Tracking. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Convoso | Infinity Call Tracking |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 386 | 17 |
| **Starting Price** | US$90.00 | US$65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Convoso

Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies.

### Infinity Call Tracking

Whether you're an SMB or Enterprise business, in Marketing, Sales or Operations we have solutions that can help you overcome your business challenges to help you improve performance

## Key features

### Convoso

- API
- Activity Dashboard
- Activity Tracking
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Caller ID
- Campaign Management
- Computer Telephony Integration
- Contact Management
- FCC Compliance
- IVR
- Interaction Tracking
- Lead Management
- Monitoring
- Real-Time Analytics
- Sales Activity Management

### Infinity Call Tracking

- API
- Activity Dashboard
- Activity Tracking
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Caller ID
- Campaign Management
- Contact Management
- IVR
- Interaction Tracking
- Monitoring
- Real-Time Analytics

## Links

- [View Convoso Profile](https://www.capterra.ie/software/76768/cloud-predictive-dialer)
- [View Infinity Call Tracking Profile](https://www.capterra.ie/software/152003/call-tracking)
- [View Original Comparison](https://www.capterra.ie/compare/76768/152003/cloud-predictive-dialer/vs/call-tracking)

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